Yatra Online / YatraTrip.in Complaints & Reviews

In my experience, yatra is one of the worst travel company ever. Booking a package with Yatra.com seems committing suicide. I had been part of Yatra for so long, so I can say working with yatra is more worst than to book something with yatra. This Comany is good for nothing for its employees. Pathetic work experience working with Yatra.com. No one is ready to take employee feedback there. Mr. Shringi has got some highly educated but extremely...

Respected madam/sir,

I, dr. Paresh thakkar, had booked eurpoe tour through m/s yatra.com - ahmedabad office.

Since it was my very firt international tour, i had booked the complete package through yatra and paid the total charges - including visa charges, hotel booking charges, sight-seeing charges, europe rail tickets etc.

Now coming to the main point, during my return journey from rome (Fco...

Trip IDYH2607821

Most disappointed services from brand like yatra.

NO planning, no customer value.

I have booked for another hotel, Yatra team changed my hotel at their wish and provided me hotel for those I specifically denied at the time of booking. During the course of booking, they always shown me the hotels for which I confirmed and changed my hotel in voucher. After a long discussion with...

K.Venugopal, Ref no:YH2615734, would like to complain regarding the things which were not fulfilled as per your itenary and the behavior of Mr.Naresh in Manali.

1. On 7th May the bus from Delhi reached Manali at 11.30 A.M.
When we contacted Mr.Naresh for vehicle for transportation to the respective hotel in Manali, he told us to arrange for ourselves as the bus came late and there were no vehicles, the vehicle which...

Hi,


I, priyanka rawat was to fly from delhi to hyderabad in the morning flight indigo 6e-303 with pnr no : gev8ux. I reached 6:20 at the airport. On asking for the boarding pass at the boarding counter, an executive of indigo denied for giving pass. They told me that i was late and need to book the ticket again. I missed an important meeting at office. They didn't even tried to help me out. They simply said me to buy...

I booked 6 bus tickets of shatabdi express bus (Round trip) from kolkata to siliguri (3rd june) and from siliguri to kolkata (7th june).. I paid the total money rs. 6000 then. I was emailed my tickets then. But the return tickets were showing unconfirmed. It was shocking. I paid rs. 3000 for those return tickets but it was not booked yet.
Booking reference number -[protected]
Then i tried to cancel my 6 round trip tickets and...

I booked tickets to mangalore from hyderabad on 26 may 2016 through yatra app .but tickets have been confirmed on 16 may 2016.immediately i tried to cancel though website but none of the portal like cancellation portal rescheduling portal are not working .i tried to reach customer namer provided by yatra [protected] but in vain.the number provider by them is not at all working.so i immediately mailed this issue to [protected]@yatra.com, [protected]@yatra.com,...

I am a widow, i planned a singapore trip with my kids. On 22nd feb with yatra.com, for 10th or 17th of may. I earlier inform them that my father - in-law is not feeling well, if something happen they have to extend my tickets. Sir i did my whole payment on 11th of may, unfortunately he died on 12th of may and i send them all document which they demand e;g death certificate etc. Till then or now i didn't received any air booking or hotel booking...

My hotel booking ref no [protected]

Yatra say confirm my booking.

Ref: congratulations! Your hotel booking is confirmed booking reference number - [protected] please find your hotel voucher attached with this email. For your invoice, please login to yatra.com and visit the my account section hotel details hotel confirmation number: yat[protected] hotel palace kodaikanal check-in tue
24

May...

Sir,
I am utterly devastated by the harrowing experience i had to go through two hours back because of the total uncompetitive and unprofessional way my booking was handled through yatra.
I had booked the flight ticket for bombay to nagpur flight for today 5.45am, and since it is an 'domestic' flight and me travelling for first time by a flight that too using the pathetic website, i went to the "domestic" airport because of...

Booking reference number #yh2626964. We have booked hotels in bangkok and pattaya from august 12 to august 18 and have paid a full amount of inr 24084. We have received mail from yaatra that the amount has been received. But we have not received the vouchers nor confirmation and details on our stay. We have sent around 25 mails regarding this and there is not even 1 reply from yaatra team. Such a poor service from
Yaaatra. The worst...

We have submitted cancellation request on yatra on 3rd may 2016 at 10:35 AM for domestic hotel cancellation .The website was showing hotel as cancelled and yatra send a confirmation mail that cancel request is logged and person will call within 24 hours for refund .They have put a cancellation time of 4th may on my hotel voucher .After cancellation of yatra services, yatra internally did not cancel my hotel services and now they dont not...

Dear bhavesh,

Congratulations! Your hotel booking is confirmed

Booking reference number - [protected]

Please find your hotel voucher attached with this email.

=
Above one from yarta.com

I now i got call from yatra, hotel is not available, after having argument for 25 mins; they informed will call back in 1 hr... No call yet???...

I had booked Europe package with YATRA on 28th Oct 2015 with booking amount of 15, 000 Rs for family of 2 adults and 1 kid. After one month they asked me to pay 40, 000 Rs for reservation of tickets, which also was paid. Every time when they call they give only 24 hrs to pay or pressurize saying that your package deal will be cancelled. I paid final amount on 11th April. (Total is 3, 87, 506 Rs ) Which was followed up by YATRA person daily...

I booked a ticket from delhi -- rome, paris -- mumbai. When i checked the ticket on yatra website, it showed the ticket was refundable and baggage allowance is 23kg x 2. But on booking, the booking email says that it's a non refundable ticket and 0 kg baggage allowance.

After all this, the website doesn't even allow me to write a complaint due to some technical error at their end. And there is no phone number given for help...

I had booked a double bed room on 28/4/2016 at bala regency, bellary and was abt to check in by 10:00 pm as my bus reaches by 10. I got a call by 9.30 by mr. A man from yatra asking me to cancel the booking and take refund. By this time it's almost night and how the hell m i supposed to cancel the booking. Where m i supposed to stay at night if you guys give me a booking and cancel at last moment. It's marriage season and almost all lodges...

U had booked visawa hotel in tarkarl on 28th april 2016 for a period of 4 days from 14th may to 18th may. I was charged rs. 9484 for the booking. Nut no confirmation was provided from yara.com. The message displayed after paying was a server error on the page. The reference number that i recovered from hdfc bank is[protected] . And narration is [protected]-yatra com. I tried calling customer care but the put me on hold for over 20 mins...

Dear Sir,

I just got a call from yatra customer care service at 3:15pm on 28th April
regarding a complaint i had submitted and when i asked the customer care person (a girl) a question instead of answering the question the hung up on me and didn't even bother talking dealing with the issues in the right manner i am very disappointing with ur service and this is the second time the customer care service is acting poorly...

Dear sir,

I had tried booking the ticket for srs travels 2+2, scania multi axel semi sleeper a/c and for the payment i had typed my password and pressed okay and it showed processing and then said payment failure but then the amount of rs.3896 got debited from my account and it was never credited and i never got a ticket for that amount.

If you had checked my bank account statement you can see that the account...

When you are about to pay for your ticket through your credit card, on top of it you can also redeem the ecash (40000+ in my account).
Ticket price 24982
ecash redeemed 21786
Balance shown: 3196
but when you go on you banks verification screen it shows the full amount of 24982 which will be deducted from the credit card.
Basically no e cash can be used. Its just an eyewash.
If you dont check and...