Yatra Online / YatraTrip.in Complaints & Reviews

When you are about to pay for your ticket through your credit card, on top of it you can also redeem the ecash (40000+ in my account).
Ticket price 24982
ecash redeemed 21786
Balance shown: 3196
but when you go on you banks verification screen it shows the full amount of 24982 which will be deducted from the credit card.
Basically no e cash can be used. Its just an eyewash.
If you dont check and...

Done a booking on yatra due to yatra web site error booking got done of 10.5.2016 instead of 10.6.2016 reference no [protected] kindly cancel the ticket & refund my amount in my credit card ac with out delay or will report in consumer court & news paper about yatra...

This is to bring to your kind notice that mr. Devendra kumar (Yatra's customer executive) was very desperate for me to transfer rs. 10, 000 in yatra's account and he kept insisting that he won't be able to give me a final quote for my europe trip until and unless i deposit rs. 10, 000 in your account.

I requested him again and again that i can do it only after getting a final quote but he was adamant that he...

Dear sir/mam,

I had to leave for kolkata on 16th of april, 2016 on a urgent basis and i opened the yatra portal through mobile. Booked the ticket of

Delhi (Del) kolkata (Ccu)
Sat, apr 16 2016 | jet airways (9w - 7142)
Depart: 20:25 arrive:22:35
Duration: 02h: 10m | 0 stop

For two persons. Transacted through
Sbi savings a/c
16-apr[protected]apr-2016) to transfer...

Sir I have booked a ticket for hyd to Jaipur n paid online payment through net banking with reference payment no[protected]. And my account was debited of rs 10094 and didn't get booked the tickets also pls help...

I booked a ticket from Delhi cochin return flight from Yatra.com on 10th march.
I selected 6 meals for my return journey on 7th April 2016 in extras and paid 100580 Rs. Yatra.com sent me confirmation email on 10th March and it showed extra 6 meals. To my surprise when I took my return flight there was only 5 meals. I called up customer support of yatra.com and they kept saying that I only paid for 5 meals, they even sent me a new bill...

I never thought I will be writing a complaint about Yatra.com. I booked my flight tickets with them in the past and I was having no problem.

This is regarding the booking reservation number with Yatra reference number YT15899598, for Mumbai to Windhoek on 1st June 2016. The whole trip details, when booked is as follows
ET 611 O 01JUN BOMADD HS1 515 750
ET 809 O 01JUN ADDJNB HS1 840 1305
SW 728 G 01JUN...

I have pre booked a hotel through yatra.com for my stay in Kodaikanal and have paid the full amount well in advance(one week before). To my surprise the customer care called me the day before my stay date . Since I was travelling I couldn't attend their call, but they left me with a message to call back without communicating the information. I tried to call the number which they mentioned but got no response. To find out why I called the...

Yatra team,

I am writing this to you with lot of concern with regards to your customer support and packages department my booking id is YH2588094

I have been in touch with one of your representative called Daljeet Singh, he has been extremely unprofessional and rude.

Below are his short comings which occurred during our booking process:

1. First he gave me incorrect dollar conversion,...

Dear Sir,
1. I am presently employed in UN Mission outside India. I have taken Tour package from Yatra for UK and Europe for my family i.e wife and two children. As I m staying abroad the deal has been made that they I will be applying Visa from my place of work and for my wife and children they will be responsible. However documents required for Visa like Hotel Booking, air tickets, Insurance etc will be provided by them only.br...

Dear yatra,

I hereby write to bring to your notice that I, ishparkash singh booked a homestay at Tarkarli from 25/03/2016 to 27/03/2016 and the experience i had was much more than just miserable as the photos posted by yatra on the site were no way near the actual place that was alloted to me at tarkarli . First of all the address given was improper and it took me almost an hour and a half to get to the place and that too...

Hello Manish, Rehka, Shalaka,

With reference to your trailing mail, had a discussion with Shalaka, please find details

Before had a talk with Manish, have received a call from Rekha on same subject line.

1. Shalaka is completely denying that she haven't said that Sangam had occupied hotel from 24th - 26th March, and today is 26th called to Shalaka from Pune

2. Shalaka confirmed...

Hello all,

I have booked a hotel room from yatra portal at kohinoor samudra beach resort beach for two days from 24th to 26th march on 21st march, 2016.

For this i have received a conformation from yatra that room booked vide booking reference number [protected].

Next day around 10:00 pm, receive an email from yatra that they couldn't arrange a room for me as per my choice of hotel.
br...

On the night of 24th march 2016 i booked a bus ticket from gandhinagar to udaipur on yatra.com boarding time and date 8:45 am 25th march 2016. 1 hour before the boarding time when i inquired about the if there is any delay travel agency said the bus has been cancelled. I didn't received any messages of sudden cancellation from them.
Then i booked another ticket boarding time and date 12:15 pm 25th march 2016 on yatra.com. Same thing...

Dear sir
I mr. Bhabatosh mishra booked a hotel (Hotel rudraksh palace ) at ujjain through yatra.com having booking reference number: [protected] and invoice no: dvtg/2016‐17/2776330 having voucher number a-804811. On sunday 20 th march 2016.
And also paid for that a total of ₹15652 .00 with transaction id :[protected], ₹15471.00 + transaction id : 7c[protected]c30q0-ylp, ₹181.00.
They also gave me confirmation...

Reference number: [protected]

I tried to book ticket from yatra.com but not able to success and got below msg


"Dear Customer,
In case you have already received an email confirmation for your booking, ignore rest of the email.

If, however, you were unable to complete your booking (Reference number: [protected]) due to payment failure, please Click here to complete your...

I tried railway booking ticket and did payment via Paytm wallet. But unfortunately ticket wasn't booked giving "website fatal error" and amount was deducted from paytm wallet .

I tried following up with paytm even, they said, amount was successfully transferred to Yatra.com account . So I must follow up Yatra.com .
I'm unable to log complain on Yatra website as it keeps giving "technical error"
Please look...

I have booked a package where i am misguided and provided wrong flight details and when i ask for solution not only the sales executive but your product manager PRIYANKA SINGH literally shouted on me without even understanding my problem and keep blabbering about her work-ex, how she designed product and not even make a effort to understand actual problem.

Being a customer i expect yatra provide me lifetime experience, yes...

It has been a nightmare booking my holiday trip flight tickets through yatra.com.

I had booked flight tickets to South Africa, due to some constraints in Visa application I could not travel on the scheduled date hence called yatra and asked them to move the booking status to "open", where in I could reschedule at a later date. For which the customer service rep I spoke with confirmed it is done. To get this done I had to call...

I had booked my return travel tickets to San Francisco through yatra's online portal www.yatra.com and paid a consideration of Rs. 1, 02, 080/- (Rs. One Lac Two Thousand And Eighty Only) for the same. That prior to booking the travel tickets from them, I was constantly in touch with your customer care executive, after the transaction got failed when I was trying to book online. The executive did not inform me that additional visa is required...