Yepme.com Complaints & Reviews

Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is to inform you that we have forwarded your request to the concerned department and we are working on the same. We would request you to kindly allow us some time to resolve the issue.

For any further assistance, please contact us at [protected].

Assuring you the best services, always.

Best Regards,
Yepme Team

This has been 3 weeks since the above comment posted and so far no actions have been taken yet. JOKES ON YOU YEPME.COM.

Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is to inform you that we have forwarded your request to the concerned department and we are working on the same. We would request you to kindly allow us some time to resolve the issue.

For any further assistance, please contact us at [protected].

Assuring you the best services, always.

Best Regards,
Yepme Team

Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is to inform you that we have forwarded your request to the concerned department and we are working on the same. We would request you to kindly allow us some time to resolve the issue.

For any further assistance, please contact us at [protected].

Assuring you the best services, always.

Best Regards,
Yepme Team

I HAVE BOOKED AN ITEM FROM YEPME AND MADE AN ONLINE PAYMENT FOR THAT BECAUSE IT WAS SHOWING THAT A DISCOUNT OF 30% WILL BE GIVEN ADDITIONALLY FOR ONLINE PAYMENTS. MY TRANSACTION WAS SUCCESSFUL AND I RECIEVED A MAIL FROM YEPME THAT MY TRANSACTION WAS SUCCESFUL. BUT THE VERY NEXT DAY I RECIEVED A COMPUTERISED CALL FROM YEPME THAT MY TRANSACTION WAS UNSUCCESSFUL I CAN AVAIL THAT I CASH ON DELIVERY, I OPTED FOR THAT. SAME DAY I CHECKED MY ACCOUNT STATEMENT AND FOUND THAT THE AMOUNT WAS DEBITTED. I CALLED YEPME FOR THIS PURPOSE AND THAY ADVISED ME NOT TO RECIEVE THE PARCEL AND FORWARD THEM THE BANK STATEMENT AND THE MAIL WHICH I RECIEVED. I DID THE SAME. THEY REPLIED THAT IT WILL BE CROSS CHECKED AND THE AMOUNT WILL BE REFUNDED AS SOON AS POSSIBLE. I CONTINOUSLY WROTE TO YEPME AND THEY TOO REPLIED. THE REPLY WAS SIMILAR EVERY TIME" WAIT FOR 48 HOURS " AND ALL. BUT THE END OF THE 48 HOURS HAS NOT YET COME. I HAVE NOT RECIEVED MY REFUND TILL NOW. ITS ALMOST A MONTH PASSED.
DATE OF ORDER: 27TH JANUARY 2014
Order ID : 5204978 .
KINDLY HELP ME OUT FROM THIS PROBLEM.

I HAVE BOOKED AN ITEM FROM YEPME AND MADE AN ONLINE PAYMENT FOR THAT BECAUSE IT WAS SHOWING THAT A DISCOUNT OF 30% WILL BE GIVEN ADDITIONALLY FOR ONLINE PAYMENTS. MY TRANSACTION WAS SUCCESSFUL AND I RECIEVED A MAIL FROM YEPME THAT MY TRANSACTION WAS SUCCESFUL. BUT THE VERY NEXT DAY I RECIEVED A COMPUTERISED CALL FROM YEPME THAT MY TRANSACTION WAS UNSUCCESSFUL I CAN AVAIL THAT I CASH ON DELIVERY, I OPTED FOR THAT. SAME DAY I CHECKED MY ACCOUNT STATEMENT AND FOUND THAT THE AMOUNT WAS DEBITTED. I CALLED YEPME FOR THIS PURPOSE AND THAY ADVISED ME NOT TO RECIEVE THE PARCEL AND FORWARD THEM THE BANK STATEMENT AND THE MAIL WHICH I RECIEVED. I DID THE SAME. THEY REPLIED THAT IT WILL BE CROSS CHECKED AND THE AMOUNT WILL BE REFUNDED AS SOON AS POSSIBLE. I CONTINOUSLY WROTE TO YEPME AND THEY TOO REPLIED. THE REPLY WAS SIMILAR EVERY TIME" WAIT FOR 48 HOURS " AND ALL. BUT THE END OF THE 48 HOURS HAS NOT YET COME. I HAVE NOT RECIEVED MY REFUND TILL NOW. ITS ALMOST A MONTH PASSED.
DATE OF ORDER: 27TH JANUARY 2014
Order ID : 5204978 .
KINDLY HELP ME OUT FROM THIS PROBLEM.

I had bought 5 products from Yepme.com in which I had returned 2products for the company on 06/05/2014 through Indian post and the same is received by the company on 9/05/2014( Tracking id-EK[protected]IN). I had complained with the company for refund of money that is 650Rs. And I had incurred 150Rs. Postal charges for the same which com[any people had promised to refund with a coupon. Till Date 19/6/2014 I haven't received any calls or mails from the company regarding the refund I have spent 70-80Rs talk time for calling them again and again but every time they say to wait 1 week. Its been more than a month I haven't received back my money

I had bought 5 products from Yepme.com in which I had returned 2products for the company on 06/05/2014 through Indian post and the same is received by the company on 9/05/2014( Tracking id-EK[protected]IN). I had complained with the company for refund of money that is 650Rs. And I had incurred 150Rs. Postal charges for the same which com[any people had promised to refund with a coupon. Till Date 19/6/2014 I haven't received any calls or mails from the company regarding the refund I have spent 70-80Rs talk time for calling them again and again but every time they say to wait 1 week. Its been more than a month I haven't received back my money. My last complaint no. Is 733191. Kindly contact me to [protected]@gmai.com or [protected]

Hi
My Name is NIMISHA SIDHI.

I ordered a watch from [url=http://www.yepme.com]Online Shopping - Buy Shoes, Clothing & Watches in India at YepMe.com[/url]
I paid the for the product by COD(Cash on delivery)

But when i opened the product it was faulty, i ordered a watch and the screen was broken, so i checked with the delivery person
he said that ill have to call the yepme call centre.

When i called them they said that i have to courier the product if it is faulty, after the quality check the refund will be initiated.
So, i sent the product by speed post because they that we can only refund upto 150 not more than that, so if you are choosing some other vendor we will not pay for it, so i sent it via speed post.

After the speed post i have the slip i checked and sent the product full packed, now when i call them for refunding the amount (which is 450, including speed post and what i have paid for the product which is 300 for the watch and 130 for the speed post), they say that they have received an empty box and they cannot refund the amount.

First of all they don't send their people to pick up the faulty product now when i have sent it they say they have not received the product. They have just received an empty box not the product.

Are the customers so fool to pay 130 bucks for an empty box.

In the slip it is clearly mentioned as 164 grams I wrapped the product and now they say they have not received it.

The supervisor who told me this from yepme his name is VIKRANT AHLAWAT, when i asked for the manager name they said they cannot disclose it.

How should I know that they are not lying, I have the slip for proof, but how can I know even if the order was flicked in between how should I know that these people are not lying.

Even if it is 450 bucks it my hard earned money, how can i just let go of it.

Please look into it, all the help is appreciated.

Regards
NIMISHA SIDHI
Mobile No: [protected]
JP Nagar Bangalore
Order No: 8210439
Yepme CallCentre No : [protected]
(Working Hours is 9am to 9pm)

orderno.10618181.the amount not received sofar...

Hi am K. Ilanchezhiyan (order id:[protected] I have ordered for the shoe Rs.499 (item no:43502) I have Received a damage shoe so kindly refund the money as soon as possible

Hi am k.Ilanchezhiyan (order id:[protected] i have ordered for a shoe of Rs.499 (item code :43502) which is a damaged so kindly refund the money as soon as possible

5 pcs order 4 received 399 one not in parcel

Ur packing slip is also tick 4 pcs 33854 Item not recive

defective shoe

i purchased two pair of shoes vide order no. 10983906. one pair is defective and not at per size as the other pair pl. organise to refund my money

refund of rs. 380/= agaist cancellation of order no 4985378 on 15-01-2014

on[protected] i order for products and on same date i cancelled the same . since the same date i have contacted on c c no of yepme lot of times for refund . but till date ihave not recive the same,

Order Cancellation

Sir Plase My Order Cancel My Mobile No. is [protected]

Dear Maruthi,

We appreciate the opportunity to assist you.

As per telephonic conversation, This is to inform you that we have already forwarded your request to the concerned department and we are working on the same. We would request you to kindly allow us some time to resolve the issue.

We apologize for the inconvenience caused and appreciate your patience.

Assuring you of best services always.

Best Regards,
Yepme Team

Dear Customer,

We apologize for the inconvenience caused.

As per our telephonic conversation, this is to inform you that your product will be delivered to you in next 4 - 6 working days.

For any further assistance, please contact us at [protected].

Assuring you the best services, always.

Best Regards,
Yepme Team

Hi below is the order details from Yepme, which is canceled now and 30 days have passed since then they not refunding my amount which was paid by credit card.

They are just fooling by saying you will get it after 4 to 5 days

Order No. Ordered Date Payable Amount Mode Of Payment Order Status
[+] 13373964 03 May 2015 1207 Credit verified

i order 2 shoes from yepme on 8th of july 2014 with order no. 7924854 .. they sent me the product pretty fast on 11th .. i order a formal shoe which they sent right..and another casual coffee brown shoe which they sent totaly wrong.. they sent me a pair of a canvas shoe.. one is red and one is black.. both shoes were of right leg and one is no.8 and another one is no.7 .. i talked to them and asked for refund.. i returned the item to them via speed post on 14th of july with the tracking no. EW[protected]IN to their delhi office.. it charged 135/- ( 730grams ) i tracked the order and saw that they received it on 16th july ( at 18:04pm ) then i called them on 19th july.. they said we have not received ur product yet.. so call us on monday.. (21st july ) when i called today they said the same thing.. and said that indiapost.gov.in is not not opening from there.. they have to refund me 299 + a coupon of 150 .. in there terms they have to receive the product within 14 days... 10 days are already over.. if they can spend 4 more days like this then they wont return my money.. i know that... i need your help to solve my problem.. please..

Hi,

My name is Nimisha Sidhi. I bought a watch from Yepme.com which was broken. I asked them to take it back they asked to speed post it. I did not receive any update after waiting for few days so i decided to call them up. They said the refund is initiated and check with the bank. i checked my back statement i did not find any refunded amount. So i called them up today as well. Now they are telling that the box was empty. I checked before sending the box the watch was in it.

I am not sure what to do. I need help. I am fed up with their service and calling them.

Regards,
Nimisha Sidhi

This is this third class after sales service provided by yep me.
I have ordered by using Gift voucher of 1000 Rs. Later on from yep me side due to some technical issue my order were cancelled before almost 2 month and yet amount is not refunded. I have almost 10-15 times call on consumer contact number and representative respond like every time within 3 days your money will refund and yet not refunded this is redicilous service by yep me please dnt use this website its fraud sali.

I had ordered shoes from Yepme.com second weak in October with order ID:10690232. But order has been canceled by them and forwarded refund request. I issued refund request. This time itself I made five calls to yepme.com and they replied that refund will be happened within 5 days.

I have ordered shoe from yepme.com last October with Order Id 10690232, but order has been canceled by themself and sent me notification about refund process. This time I made 5 calls to yepme service and they replied same thing as it will be refunded within 5 day. Now one month is going to over

i returned my damaged shoes to yep me. it cost me Rs 250 by blue dart courier. when i asked them about refunding my shipping charges they told me they can maximum refund me the amount of Rs 150 in form of coupon nothing more than that. it is their policy. they told that i must have send it with speed post. they never send my order by speed post. then why should i? i want my courier charges refunded totally. please help me.

Sir,

I am Tejas Patel from Ahmedabad . I have booked my one shirt on 7th April 2015. My order id is 12893193.
Yepme has not delivered my order on time. So two times i have raised complain in yepme.com for refund and late delivery. My complain id are 1576510 and 1664617. Yepme has committed for refund with in 7 days. But still i do not received any refund of my order.

Please do the needful for getting earliest refund.

thanks.

My contact detail are:

Mo. [protected]
E- Mail: [protected]@yahoo.com

MY SHIPMENT ORDER NO : 12876702
Please refund my payment in my bank account.
1. NEFT CODE : BARB0SHADEL
2. ACCOUNT HOLDER NAME : PUNEET GOEL
3. ACCOUNT NO : [protected]
4. BANK NAME : BANK OF BARODA (SHALIMAR BAGH BRANCH)
5. BANK ADDRESS : BANK OF BARODA 6 SHOPPING COMPLEX BN BLOCK SHALIMAR BAGH
6. IFSC CODE: BARB0SHADEL

REFUND MY PAYMENT OF Rs. 499.
AND
REFUND MY SENDING COURIER PAYMENT OF Rs.100.

MY SHIPMENT ORDER NO : 12876702
Please refund my payment in my bank account.
1. NEFT CODE : BARB0SHADEL
2. ACCOUNT HOLDER NAME : PUNEET GOEL
3. ACCOUNT NO : [protected]
4. BANK NAME : BANK OF BARODA (SHALIMAR BAGH BRANCH)
5. BANK ADDRESS : BANK OF BARODA 6 SHOPPING COMPLEX BN BLOCK SHALIMAR BAGH
6. IFSC CODE: BARB0SHADEL

REFUND MY PAYMENT OF Rs. 499.
AND
REFUND MY SENDING COURIER PAYMENT OF Rs.100.

size difference

I have recived a shoe with small size. please take action on this...

non refund of amount

My order no.10618181 for yepme shoes. i request for refund. the amount not received till this date.

Dear sir my order no 12302997 or complaint id is 1420939 or registered name Gurmeet singh chahal mobile no. +91-[protected] at www.yepme.com i purchased a item from yepme but i don't like it after i return it they recived product 6th march at Delhi after they said we return your cash amount through cheque within 21 days but now they did not return my cash amount ..i called them many time on [protected] but never good respond i am very upset from yepme service

Hi Mr. Sharma, I am really disappointed from the customer care of YEPME.COM. I wanted to give an order for 5 jackets. I called on
[protected], some girl Anita Jaiswal picked up the call. She had no
sense how to handle a customer. She was so rude on the call. She was in
a hurry, like she has to catch up her train.
When I asked her about the stuff of jackets, she told that " mam aap customer care no. pe call kar lo, ye no. sirf order place karne ke liye hai ". I was really feeling bad while talking to her.
These people have no sense how to talk to a customer. No professionalism on the calls. Pathetic customer services.
Please try to improve this, otherwise you will be finish sooner. Because I wouldn't like YEPME.COM to go down, its a good Online shopping website.
Thank you, Neha Sharma

Dear Neha,

We apologize for the inconvenience caused.

We would request you to kindly send your contact details so that we can get in touch with you and try to resolve your concern.

Assuring you of our best services always!

Warm Regards,
Yepme.com

Pathetic after sale service Yep me

Dear Customer,

We apologize for the inconvenience caused.

We would request you to kindly share your order/complaint number so that we can check and resolve this issue on priority.

You may also contact us at[protected]

Regards,
Yepme Team

Please refund following orders amount

Order no 12090557
11996468
11996491

Dear Customer,

We apologize for the inconvenience caused.

This is to inform you that we have forwarded your request to the concerned department and we are working on the same. We would request you to kindly allow us some time to resolve the issue.

Assuring you of best services always!

Best Regards,
Yepme Team