Yepme.com Complaints & Reviews

I have mailed lot of times to them regards to coupon code but they dint reply it. I ordered few clothes some i liked it but some i dint so i returned them back. They told me they will send me coupon code after lot of complaints i received coupon codes but unfortunately i lost it, so iam trying to contact through customer care but they are not answering my call and they are not replying through mail as well please help

My mobile number: [protected]
My mail id: [protected]@gmail.com
Order i'd: 33760219.
.
I have ordered products from yepme.com on 17th june 2017. And paid my money (680 rupees) using debit card. And i had cancelled the order on 19th june 2017 due to delay in delivery. Now today is 20th december 2017 still i have not received my refund. I have contacted and mailed customer care more than 30 times. Every time i call, they say that, i would receive my refund in 15 days. But i haven't received till now. I have also wasted 400 rupees on calling the customer care. Since their customer care is not toll free. I want my money back in my bank or whether as a promo code. But i want my money with compensation due to not refunding money on policy period.

I had placed an order on yepme.com on 06.11.2017. Order no 33951411 for one shoe. Till to day i am not received my order. I had lodged complaint on[protected], my compaint no is-3051068, but no one can responded, what i have to do???
Customer care phone no of yepme :[protected] is completely kept me on hold on ever day, my phone bill came more than my shoe cost. Is it good for you people, why you making fool, yepme customer care is also unresponsive to all my e-mails.

I wish somebody could look into the issue and help in getting in contact with yepme and thus in getting me the items.

I have ordered for winter wear on dated 10th december 2017 but still those are not delivered to me no one is picking up at customer care in the post office or doesn't show data this is feeling like cheating they haven't dispatched yet please help to get my money back as i am much worried about my money. Please do the needful

They have given me order number 33998821 but there is no record in post office.

I will be grateful to you.
Thanks.

Sohail khan.
Gujarat
India.

In continuation to my complaint on 27.04.2017, 10.05.2017, 25.06.2017, 13.07.2017 and 15.09.2017 on this forum, i had requested the replacement of shoes for size 10. After much persuasion, complaints, the shoes were # up from my place on 17.05.2017. But i am yet to receive the replacement. On top of it, the complaints lodged by me on this forum show the status as : resolved.
It seems that yepme feels that if they do not respond, the customer will also forget and they can continue to cheat the customers. But it is not like that and in the process they are also losing a lot of customers even though they supply a good quality product. I no more demand the shoes. Please refund me my money.

I had taken signature debit card from you in july 2017. Debit card no * as per your policy you had offered me gift voucher of rs 4000/-, in which i had opted for yepme option.

Please see message confirmation of getting a gyftr yepme gift code from indusind bank, which had a validity upto 18th july 2018.

When i used the gift code to purchase items from yepme site, i got confirmation from yepme of my order no 33818016, and an assurance that the items will be delivered to me in 7-10 days.

After around 10 days, when i did not receive the items, i logged on to yepme site again, and saw that my above mentioned order was cancelled, with no intitmation to me!

I tried lodging a complaint on the yepme site, but it refused to accept a complaint for an order which is cancelled.

I tried placing a new order, but it does not accept the same gift code, it says the code is invalid now.

I tried calling the customer care of yepme, but no one responds.

I checked reviews on the website of yepme, and found that yepme has done this earlier too for such tyoe of gift codes, and the review states that the customer care does not respond, and that they are sleeping!

I request you to compensate me with the 4000/- in any executable form.

Hoping to receive a positive respond from you, in view of long relation with the bank in past as well as in future.

Herewith please find the screen shot for your reference.
Get back to me regarding same on [protected]@gmail.com

Regards,
Madhu chadha

I ordered a product from yepme on 10th november with order i'd[protected] and bill amount 226/-.

I realized that i chose wrong colour for the product i ordered. So, i returned it at the same time. Its been more than a month that i raised the return request. Neither i got the product nor the money was refunded. Attached is the screenshot of refund processing message which j got from yepme.

I called the customer care number several times but no one responds.

Please look into this immediately.

I placed 2 orders[protected],[protected] for shoes in may this year. They did not send the shoes and didn't refund money either. I approached consumer court and they sent many notices to their official address but they don't care. It is totally fraud company. Stay away from them. They even have the audacity to send promo sms even after cheating many customers like me.

I have orderd a shirt and jean on december 2, 2017 from www.yepme.com with order id 33989009. I paid the amount via online transaction and successfully placed the order. After sometime i got sms from yepme order not confirmed. While checking order status in yepme site it shows as order rejected. I try to contact yepme customer care no one respond to my call. I registered complaint in yepme site still no response from yepme. Plz return my money. My email id [protected]@gmail.com reply here. As soon as possible.

I have been contacting thru your channel from last one month and have sent documents also for order i'd 33956617 that payment was given to yepme by bilkdesk. I[censored] have got the payment that why the customer is harrased so much...

U can frankly tell that y don't want to give the money back so that i will not disturb youll.

I have written to [protected]@yepme.com but they don't pay heed to read mails and respond...

Such a pathetic experience...

Dear all,

I have order two pairs of shoes on 28th aug 17- in yepme online website and amount has been paid thru my card and got confirm with in 5days item will be delivered i have got sms, but still not yet received - when i check my order status it show your item is cancelled and amount is also not refund and from three days i am calling there customer care but no respond - order id : 33848441 and the customer care no which...

Dear sir/madam,
I already made the complaint over phone. But till now i have not received any money.
Mobikwik wallet transaction id - jmbk[protected]
Date: november 1st 2017 paid to yepme 897/-
The above transaction is unsuccessful but money is deducted.
Failed order no. Is 33946252
The customer care told me to send the money as coupon codes but till now i have not received any coupon code.
On december 15 2017 finally customer care received the call and told me that coupon codes send to your mail id and my mobile too within 5 hours. But till now i have not received any.
Kindly consider the case and do the needful.

I already awaited 1.5 months.

Thanks and regards

This complaint is regarding order number : 33932073, i had called yepme customer to notify them about the double debit and the agent who spoke also confirmed that double payment is made and said he will escalate the issue but its already 22+ business days, but i have received nothing. Look into this matter.
Transaction number: igacgcghf9, igacgcgkn7
Transaction done via sbi net-banking

I have orderd yepme sport shoes grey and yellow (Size 6) - brown on november 17, 2017 from www.yepme.com with order id 33969636. I paid the amount via online transaction and successfully placed the order. After sometime i got sms from yepme order not confirmed. While checking order status in yepme site it shows as order rejected. I try to contact yepme customer care no one respond to my call. I registered complaint in yepme site still no response from yepme. Plz return to my mony. My mobile no [protected]. Mail id [protected]@gmail.com

Pl refund in sep 23, 2017, orderid: 33886838, online transaction 027 aug 10, 2017, orderid: 33822093, online transaction. Order was canceled by yepme on 23 aug. Not given email or message for cancellation. Customer care person after 1 hr waiting on ph told it will be given after 5 days. But after 5 days customer care person told it is issue of financial department and he can't do anything. After talking with customer care person one email i got that issue is resolved. But till i have not got refund coupon code.. Email - eappy. [protected]@gmail.com

My order id is 33970983, iam order placed date is 18.11.17 amount is 339, my account was debited but item nit received, my amount also not credited, already three times complaint in yepme websit no response, complaint no is 3052314, 3052663, 3053639 and many times i call customer care thats also no response please refund my amount,
Thank you
My no is [protected]

I was place a order on 16.11.2017 (2 shoes) order id 33966637 in this order

Was automatically rejected and the mode of payment was credited in your

Account.. I have a proof now just i attached in this mail for your reference,

I need to refund my money immediatly, otherwise i go by the legal action.

It was happened more than 30 days from order was placed still i dont

Receive any refund of my money...

16-nov[protected]nov-2017) by debit card
Sbipg[protected]www.yepme.com new delhi 678.00

Hi,

I had made payment of rs 339 through my paytm account vide trx number: [protected] on 10th dec 2017 but now i cannot see my order in my orders section. Kindly check asap and confirm its delivery.

I have been a regular customer at yepme.com but did not expected this from such a reputed brand. Really sad to experience this.

Thanks,

Saran

My order id 33975051 order placed on 22nd nov yet it is not delivered. I have followed all the procedures of getting my order delivered but irrespective of my seamless efforts from the last 20 days i could'nt receive my order as you guys seems to be very casual towards your customer product now i want my refund back. I hve done online transaction..

Hiiie... I have ordered some shoes and clothes (Order no.[protected] on 3 dec 2017 and it has not deliver yet...
Kindly look after this problem...
My order was of approx rs.2400
This so frustating... I never faced this kind of problem on an online shopping website... Nd this is my first time on yepme...
Nd the very first time i got annoyed on this website...
And the major problem is that even the customer care is not responding to call...
Solve this problem as soon as possible...
Waiting for ur fair decision...