Yepme.com Complaints & Reviews

Dear team,

I have ordered a t-shirts from yepme.com of an amount 298.00 rupees. And i have paid through paytm wallet.
Unfortunately i cancel this order but sitll show cancel is faild. I have many time trying customer care number but not response on call and order date 21_nov 2017 and order id 33974994. I want tk cancel my order. And refund my balance.

My order id:33945928 and my complant status-complaint description complaint status
23403680 [protected]t14:20:00
I try to custumber care but not response.. I paid online... Cloth is not perfact... When i got my amount return. Please response me.. Refund my amount... I wait for more than 25 days. Pls response custember care.. My no is [protected].. If you are not return my money than i will go consumer foram couart casaes.. So plz response my problam... I tried call to custember care but not reciving my phone.. That is bad performance yepme custember care why?

I made a online payment through paytm wallet for red colour women's jacket l size the money was deducted from my paytm wallet, i got a message from yepme regarding that your order is not verified our customer support representative will call you with in 48 hours, & when i check the order list there was two same orders with i'd 33971181, 33971189 but now in my order list i didn't find any order, & also didnt get any call from yepme. Kindly verify my order as soon as possible or return the money

Hi,

I really faded because of your pathetic service.
I have already given payment for the order id 33949957 its showing need to dispatch its been 1 month there is no response from your side.
Even i am not getting cancel option for this order.
More over i am trying to reach customer care but its ringing for 1 hour no one picking my call. Seriously you people are really disgusting and your service is horrible

I was ordering for the 1st tym. So due to unsuccessful paymnt i tried again and again for the paymnt so sme order has bern plced 3-4 times.. And also money is deducted from my account. I tried contacting yepme using their customer care no for help but i waited for half nd hour atleast but got no response. Nd the other which they display on tha applicatn is not reachable

I have ordered a sandal and a lower pajama on yepme on 13 Nov 2017 and paid 519 for it through debit card order id 33961746 but they have canceled my order and they have not refunded my amount to me and not answering my call at all. This is a very fraud company they even don't want to hear the customer. They have cheated me and not refunding my 519 rs at all. Please do some help quickly.

My order 33956120 if you guys can't deliver the product why are you showing in the app. More than 15days i'm not get it the products...
I didn't receive any confirmation rejection of order, and i still didnt get my refund. When are you repaying me?
I don't want any coupons from you. Refund my money to my bank account. I needed refund my amount..
Tried contacting customer care but i think they are busy chitchatting with each other...

Dear team,

I have ordered few t-shirts from yepme.com of an amount 841.00 rupees. And i have paid through paytm wallet.
Unfortunately i don’t see this order in yepme website and i did not get intimation about the same.

Since yepme.com does not send any email/sms notification once order has been placed, i don’t have order details.

Mobile number used: [protected]
Amount: 841
Payment: paytm wallet
Transaction number: jpt[protected]

I tried to reach yepme.com customer care, they don’t pick call at all.

Regards
Sushan

I ordered a shoe on 3rd november but my order is rejected automatically. Rs-259 is debited from my bank account. The order no[protected]. So i want my refund asap. I have sent emails so many times but got no reply. I contacted customer care 100times, got no reply. Make the refund asap. I contacted courier company gati, provided them the tracking id, but they are saying it is wrong. Tracking id[protected]. Kindly resolve my issue. Make the refund quickly.

Hi team,

I was ordered two products in yepme on[protected], and the order was split into two order[protected],[protected].

One of my order[protected] has been delivered on[protected] and another one[protected] was canceled by yepme.

Total cost of order no[protected] =1138 rs
Received product cost[protected] =650 rs
Cancelled product cost[protected] =488 rs

So, still i am not getting the refundable amount (488 rs). Kindly look into the issue and do the needful asap.

My mobile no:[protected]

I have ordered a pair of shoe on 13th nov 2017 but the order was not place but money for same order was deducted from paytm as i have chosen online payment method. I tried 2nd time but the same problem persisted again. I have attached the screenshot with this mail and want my money back.
No one in the customer care is picking up the call nor they are giving me password reset link neither no one from paytm is answering my query.
Email - [protected]@gmail.com
Phone - [protected]

I ordered a watch from yepme on 17/04/2017 for rs.658 and made a online payment from deutsche bank debit card.

However, i received the product 19/04/2017 and realised that the dial glass had a scratch and was broken.

Hence, i sent a mail to [protected]@yepme.com on 20/04/2017 as i wanted to return the faulty watch and demanded for rs. 658 paid for the watch along with courier charges.

Reverse pick up was arranged and faulty watch was collected from me on 24/04/2017. However, it is almost seven months since faulty watch was collected and i have not received a refund except a standard reply on mail telling we have forwarded your concern to the concerned department.

Worst customer service ever. How can somebody take so long to refund. People please think before you order anything from yepme as their customer service is extremely poor.

National consumer complaint number against yepme - 414814

Order number : 33532082
Awb number : [protected]

Dear sir/mam
I have placed order from the the yepme site. Order was placed and the ammount has been deducted. After some time order waw automatically cancelled by yepme.

I have booked a complain using yepme customer care number regarding order id 33786461, that was cancelled from their site. 3 months gone but my refund is not gave my yepme. I phone customer care many times but they said that amount is credit within 4 days and 3 months gone. Sir plz respond whts going on abt my complain

Sir
I have placed order on 1 st of this month but till today i didn't receive that. And i didn't receive the money either.
Order id is 33946022. I tried to call customer care but nobody is responding.
Really fed up of yep me, i didn't expect this. If i didn't get reply then i will go to consumer court. No other option is left.
Please reply
Krishnamurthy
Bangalore
[protected]

#services, they jus want to earn money and kill d customer, iplaced an order of morethan 3000rs n these blood sucking animals they did not even respond
I sent back the clothes to there #address in delhi it returned back i again sent it to there faridabad address but no response they r #of they have my address than they can talk to me i don't give a #to these unprofessional people

Dear sir/mam
I have placed order from the the yepme site. Order was not placed but the ammount has been deducted. After a too much complain tto their customer care numbers the didnt respond to me so sir help me wht i do now.

I have booked a complain using yepme customer care number regarding order id 33821501, that was cancelled from their site, and their customer executive gave me this complaint no. 3035097. Sir plz respond whts going on abt my complain.

You # # holes,

How long you will take to refund such a small amount. Its been nearly 3 months since i place order and same got cancelled automatically. I have been writing to you since many days but no resolution. I also said that i have registered a complaint in national consumer helpline and you # holes still were unable to address my concern.

Do you think the customers are fools. I want my money back on immediate basis...
Order id's 33880400 and 33905153

Hi!

I just received my two yepme watches in damaged condition.

I received the watches in a polythene outer cover. The watches were already out of their respective boxes when received.

One of the watch box is deformed completely. The red watch's dial glass is out.

Red watch already damaged, whereas the blue scratched.

Customer care number[protected], nobody is picking up the call. Have been trying since last 2 hours. Website form isn't working due to technical issues. On android, the "chose files" button isnt working which is mandatory to submit a complaint.

All the proofs are attached to the post with videos and pictures.

I am dissapointed.

Their webiste claims to send their packages in the safest way, however it isnt the case. Their website claims to have 24x7 customer care which isn't true either.

My name is gokul c r. The complaint is regarding an order i placed on www.yepme.com.The order no is 33960231 the date in which i placed the order is 12-11-17 for an amount of 598. And even after 5 days the status shows ready to dispatch i called them a lot of times but nobody picked up the phone. I then tried to cancel the order but it didn’t get cancelled i think they are cheating customers and it’s a fraud company

My contact no is [protected]

I had placed an order (2items) on november 03, 2017. Order no. Is 33947616, amount is 753, expected delivery given november 09, 2017. Then this order is splits into 2 order number. Because of 2 items in one order. One order no. Is[protected]placed on november 04, 2017 amount 533, expected delivery nov.10, 2017 and 2nd order no. Is[protected]placed on november 04, 2017, amount 220, expected delivery november 10, 2017.
Still i didn't get my order, no updates and no communication through mail, yep me application very worst app, because i am not able to cancel this order also can't communicate to customer care executive, worry about my money, please do needful. I need my money back.
Regards
Manmohan patro
[protected]