Yepme.com Complaints & Reviews

Have placed order on yepme on 6th november with number 33948871 due to mistake in entering zip code it has been misrooted to different destination (Ananthapur). After clarifing the adress they again dispatch to other place (Hyderabad) make necessary corrections to send the consignment to adress provide as early as possible.
I hope it resolve
Thanks

Order no 33959854
Order not dispatched even after 5 days. Nor does the customer care pick up calls. Few days ago i ordered a shoe and faced the same problem. When tried cancelling the order, the order was removed from the order list but no cash was refunded.
So i don't want to repeat that mistake. Although i don't have any complaints about the quality of yepme products, but their poor customer service really upsets me.

I had paid by paytm wallet they had confirmed that payment has been successfully sent to yep me. But yepme has cancelled my order n now they aren't even replaying mail or not even receiving calls. So please help me out i had sent them mail around 10-12 times but they didn't gave reply and i had tried calling them for 40-50 time around 2 -2 hours still they didn't received my call

I have ordered nehru jacket on 8th nov 2017 with order id 33956617... The yepme site shows that order is rejected from their end... Seeing this as a transaction failure i have already confirmed with billdesk and paytm for successful payment to yepme..

I m calling them from last 4 days daily 20 times but no response and hav sent email also

Plz give the refund...

I ordered an item 33796681 yepme strike shoe. But now 2 more months late i have not recieve that item. Very poor management. So that i cant wait these times and i want to refund that amount. So please refund that cash. These incidents i can understand your management quality and performance

Track id no. 33796681
Mobile [protected]
Email. [protected]@gmail.com

Respected sir,
It's my fourth complaint on these website still my problem not resolved.
I have filled complaint against yepme on national consumer of india.
My complaint id is 500736. Yepme have seven days of time to resolve my refund issue. I am waiting for your reply.
Order was placed on 8 september 2017. It has been 90 days still i am not able get my refund. Order number was 33866797 and 33866801. Amount of 518 rs total deducted from my account but order was not delivered and order cancelled due to out of stock without any notification from yepme.
I had ordered two pair of sports shoes price of 518rs total.
My contact details - yepme id
[protected]@gmail.com
[protected]
Thank.

Order id[protected] order date - 7th november 2017 order delivery date - 10th nov 2017
I am calling from last 2 days but the call is not conncecting even after waiting for 20 minutes after the ivr, i wanted to return this product due to the worst quality of the product but on website as well as over the call i am not able to raise my return request. Please help in getting the return done for this order so that i can receive my blocked money.

On 1/11/2017 i given order 1 formal shoes from yep me order placed & amt deducted from my account but i can not received any sms or email of order number its shown in my order list but next day its not shown in my order list i can not mention any where my order number still i have not received my order or refund. The stop customer care support system i have email them but not reply from them i want my refund in my bank account.

Hi team,

I have placed the order on 06th nov'17 12:15pm, but the order status is reflecting as pending review. Post that i made a call to your respective customer care no. But post waiting of almost 30 minutes one of your representative picked up the call then he enquired few question & asked me to be on hold for while, i asked him not to put on hold for long as i have waited for 30 minute to speak to them he did assured me that he won't keep hold for too long but he did kept on hold for more than 10 minute & then without resuming the call he disconnected it & wasted my all effort. Though i considered it as xyz issued and did called again on customer care no. But no one picked up the call even after waiting of 31 minute 49 second. Trust me this is worst service i faced till now & i won't recommend yepme now to any of my friend or collegue. Request you to look in to it & solve the issue asap.
I do not wish to seek for such service or yepme ahead in future & will end up here with this last transaction only. I kept trying the same till now but call has not been answered through customer care. Now my order is also not reflecting on yepme.

My order 33929491. If you guys can't deliver the product why are you showing in the app.
I didn't receive any confirmation rejection of order, and i still didnt get my refund. When are you repaying me?
I don't want any coupons from you. Refund my money to my bank account.
Tried contacting customer care but i think they are busy chitchatting with each other.

I ordered a watch on 11th june 2017 and i order id is 33735589. I received the watch in damaged condition so i request for refund, yepme arranged for a pick up and promised to refund within 14-21 days but it is already 5months and i did not get my refund yet.

In between i sent them mail 2times and i got reply that they forwarded my message to concern department but still no response.

When i call them they never attend my call.

Order id[protected] dispatched on 15/10/2017
Yep me tracking id;[protected]
Dear yepme, i have been waiting to talk to your agent since 15th of last month to know the status of my return and refund request. I have submitted your product. It should have reached you by ending of october. Why haven't to initiated the refund yet? I have provided all the details of bank account no etc i need to talk to your agent asap. Please contact me.

I placed an order with yepme on 7th November, 2017 (Order Id :[protected]. Although I received a confirmation text from yepme with the mentioned order Id. The text says it will be delivered to me by 11th November, 2017, but nothing such has happened yet. When I’m calling the Customer Care, they’re not attending the calls. I read the complaints from the customers now. Can someone please tell me if I’ll be receiving the order or I wasted the money? Or if in case I receive the order, will it be used? I’ve never experienced this before in online shopping. Seriously I have not expected this.

33935180 order no, order not received nor payment return to us no telephonic information given to us regarding cancellation of order as well as no refund till now of our payment given online at time of placing order registered mb no for order [protected]. Please communicate us regarding order no 33935180 since we are trying to communicate on your helpline number but never it connects with yours representative please solve my problem as soon as possible

Sir i got my order on[protected] which order no is 33949217 is wrong product. I ordered other things and got other things in my parcel and i have tried ur call many times but your call are coming busy from last two days & i ordered this for function which is on 16 november so please sir pickup my product soon and refund me my paid amount which is 857 /- inr soon. Thank you

[ address vpo. Fakirwali, sri ganganagar, rajasthan-335041
Mob.-[protected]]
[company-yepme]
Dear sir/madam,
[reference: 33933659]
On 26/10/2017, i bought/placed the above order with you for [clothing]. The [clothing] has still not been delivered.
We agreed at the point that i placed the order that it would arrive [on date -02/11/2017].
Under the consumer rights act you are required to deliver the [item-clothing] to me at the agreed time. As i have still not received [item-clothing] and it is past the agreed time, i believe you’re in breach of contract.
In accordance with the consumer rights act i am giving you a final opportunity to deliver the goods.

If you do not deliver the [item - clothing] by [date-16/11/2017], i will be entitled to consider our contract at an end and will expect you to refund me the full purchase price of [rs.-2794/].
Yours faithfully,
[pardeep kumar]

Sir
I want to return my order of a shoe from yepme it is in bad condition i think it is used by someone previously and by mistake delivered to me
Order no. 33949900
Order dt : 05/nov/2017
Order received : 10/nov/2017
Supplier : gtplbk8399779
I send you a photo copy of the receipt

Kindly look after it i will wait 2 days if you dont take any action on this then i will take a action im court

What action you hve taken mail me in my email : [protected]@gmail.com
My phone number : [protected]

I didn't get refund for a product that i cancelled within one hour of ordering.
Order id: 33950152
I also have transaction id of the payment that i made to yep me.com.

Moreover no one take ups the call in customer care. It is not right to disappoint your customers. Atleast tell me when i can expect my refund.

I tried calling yep me so many times. Not even a single time my call was taken. Ho w can you just take somones monay like this.

I am making this complaint again because my previous complaint is marked as resolved but actually issue is still pending.

I am still waiting for refund for order placed on 15 june 2017 with order no: 33758123. I made advance payment online

It is 4 months now since i placed my order. Order is rejected by yepme and they are still keeping my money.

I had placed an order on[protected] vide order id 33951819 and after making a payment only an sms is received regarding order and no email regarding order confirmation is received till now. Order status is still shown as pending for verification.

Tried calling on customer care number but numbers are not responding.

I have also purchased from yepme before but this type of service is not expected.