Yepme.com Complaints & Reviews

I have ordered two products on 24th sept 2017. Full payment of rs 641 paid by credit card. Company commits to deliver product by 30th of sept. Today on 03rd oct status of order pending review. I called many on customer care nos and mail. But there was no response from yene nor my order gets cancelled. I mobile app dosen't allow me to do so. Please tell what can i do in this condition. Regards ranjeet [protected]

Paytm txn id [protected], order no. 33894558 for rs 498.00
Paytm txn id [protected], order no. 33900330 for rs 258.00
Can not find any status of above orders on yepme website or on yepme app.
Customer care no. Never pick up, you cant talk even after waiting for more than 1 hrs. After that phone will automatically disconnect.
You cant file any complaint on yepme app because it flashes a message "you can not place an online complaint on this order as your payment for the order id 33894558/33900330 was not processed successfully. Please contact customer care[protected] for further assistance."
By dialing this number it replies as this number does not exist.
I think yepme.com is fraud company. It needs legal action against company ceo.

I have still didn't get my money back. While i lodged my complaint 10 september 2017. All my communication copy paste below.
Regards manmohan singh bisht

Ma manubisht69 on sep 10, 2017
Submit a complaint
My order number is 33857516 dated 03 september 2017 which sud b delivered upto 08 september 2017 as per yepme declared. But even so far they didn't respond about it. Order status shows ready for dispatch. All customercare no. Respond nothing. I tried to contact yepme too many times but disappointed at end. Please deliver my order or refund my money.


Complaint status
[sep 10, 2017] yepme.com customer support has been notified about the posted complaint.
Updated by manubisht69, sep 12, 2017
Yepme rejected my order but neither contact me nor refund so far.
Updated by manubisht69, sep 13, 2017
Can i get a working contract no of yepme? My problem still as it is.
Yepme.com customer care's response, sep 14, 2017
Dear customer,

Thank you for writing to yepme.

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm regards
Yepme,
Updated by manubisht69, sep 15, 2017
It is nice to see some commenication from your end. If it is possible availability of order, you may reconsider for delivery instead of refund. Please confirm and respond soon whatever possible from yepme end. It will be better if telephonic conversation is possible.
Complaint comments 2 comments updated: sep 15, 2017

I have placed my order on 25 september 2017 and expected delivery date was 1 october 2017 but not delivered yet...

I have already made my payment as well. Worst thing is no one answering the call from customer care... Call goes for 15 mins and disconnected. Many attempts made and no use.

Is cheating customers is your intention?

My email address: [protected]@gmail.com
Order number[protected]
Order status-pending review

I had complaint many times on your yepme customer care but no response from your side. I returned two orders (Order id 33754544 and[protected] in may and june respectively. I still didn't get any refund from you. I also tried to convert it into yepme credit but you didn't do that also. I tried calling to your customer but they receive the phone in 1:30 min, 1hr, or not less than 1hr. I have screenshot of waiting time on your yepme customer care. I am attaching one of the screenshot of waiting period on customer care. One day i called and wait for your customer care to pock my phone for more than 2 hrs. And even then your yepme did not picked my phone. There is no one on your side to even listen to my complaint. I am your regular customer. But after this i really much disappointed from you. Its just frustrating to ask again again about my refund status. No response from your side.

Kindly refund my money or transfer it in my yepme credit so that i can even use it.

Order id:[protected]Aug 23, 2017)
Mode of payment: credit

Order status: ordersplit
Total amount: rs. 738
Add complaint
Courier name: gati tracking no:*[protected]* courier contact no:[protected] courier website:http://www.gati.com/
Item description price shipping charges total

Yepme casual shoes - black
Shoe size-10 | qty: 1
Rs. 299 rs. 37.49 rs. 336.49

Yepme jerry premium henley tee - red
T-shirt size-l | qty: 1
Rs. 499 rs. 22.35 rs. 521.35

Yepme stine premium tee - blue & red
T - shirt size-xl | qty: 1
Rs. 499 rs. 22.35 rs. 521.35

Yepme moroccan tee - white & black
Tee size-l | qty: 1
Rs. 399 rs. 17.87 rs. 416.87
On 23.08.17, i ordered one pair of shoes & 3 tshirts in yepme.com.in this, i received only 3 tshirts and no reply about the shoes. I contacted your toll free number many times, but nobody pick the phone. I'm not get the money back.

When i click the add complaint link in your site.

Add complaint

Please provide following details for adding complaint.
Dear customer, your order number : 33838958 placed on 23/08/2017 is being dispatched in multiple shipments with new order numbers 33840947, 33840948 as communicated earlier over another email and sms. Please use new order numbers for registering any complaint or communication with customer care team.
Please check your email for details related to new orders.

I got this. & i unable to register the complaint regarding this.

Please do the needful asap.
—
Thanks & regards

Prajeesh. P. S
Mob:+91 [protected]

Dear sir,

I, chitaranjan kakchingtabam from manipur, imphal, 795001, 2nd manipuri riffle near imphal war cemetry, accidentally order a wrong shoes so i want to cancel my order. But when i call 4/5 times my phone didn't pick up. I'm so regret.

Please kindly, i requested to cancel my order as soon as possible.. And please notify me whether the order is canceled or not...

Here's the detail

My order no is #: 33903222
Price: - 499
Colour: - blue
Method of payment: - cash on delivery
(Easy buy option)
Deliver address. 2nd manipuri riffle, imphal.

Please 🙏 🙏 🙏 🙏 cancel this order.

Thank you

I accidentally order the wrong yepme blue shoe size 6 rs. 499/- by easy buy option.

I want to cancel my order as it was accidentally order,

I call yepme's customer care but they dont pick up my call.

My order no is #: 33903222

Delivered to 2nd manipur riffles, imphal, 795001.

Payment method: - cod.
They dont have cancel order button. Worse shopping site ever!!

I ordered a pair of shoes from yepme.com on 4th september 2017 and it didn't even get dispatched till 8th september and the expected delivery date was 8th september only.
So i complaint against yepme on www.consumercomplaints.in and they told that shoes are out of stock and they will refund the money in 14-21 days but it has 22 days and they have not refunded my money yet i payed the amount through paytm and it takes only second to refund the money to e-wallets.
Yepme.com is just making fool of everyone and eating everyone's money i want my refund as soon as possible it is hard earned money it is not supposed to be eaten by these fraud cheaters this way.
My order no.[protected]
Contact-[protected]

I had bought shoes from yepme mobile app on 15th aug'2017.
The product was supposed to be delivered between 7days. But the order got cancelled from yepme's end on 8th day. Also even after cancellation of order, yepme doesn't care to even inform the customer. Its the customer who has to find out why the order is cancelled.
On top of that they do not give refunds.
I have been following up with yepme for than a month, around 45-50 days, but updates. I have raised complaints on their app. But no updates only we receive a text message mentioning the complain no.
Also the call center is a pain. The customer has to wait for hours and hours to talk to an executive. Also the customer care no. Is not a toll free no. It adds up to the customer's mobile bill.
So with so many follow ups yepme should at least have some courtesy to reply and update their customers.

Very dissatisfied and disappointed with yepme

Need an action on this on urgent basis

Regards,
Pankaj m.

I had ordered from yepme on 13th aug 2017 with an order id 33824839. My items got cancelled due to stock issue. I had paid an amount of 1257rs through net banking, as per customer care they said i'll get refund in 3days. But till now i haven't and they are not picking up my calls ([protected])

Kindly do something and help me to get back my money. I'll never buy anything from yepme. This is the wrost site i hv ever seen in my...

I have placed order of worth 3200/- rs on 22 sep17 and paid full amount online they said that i will receive my order in 4-5 day but it s been 7 days i have received any confirmation mail or sms from yepme for my order, my order id is 33886294. It is very qorst experience with yepme i was first and it will be last time buy anything from yepme. My order is still showimgs penfimg reviews status on app pls resolve it soon otherwise return my money

Dear sir mam
I had ordered jeans "yepme fiora premium denim - blue" order id "33814724". However it was damaged therefore i had returned the jean on 09/08/2017 ". They didnot refund the amount. I had paid. Noe yepme is neither responding my emails nor they are picking my calls.

I have not yet received my refund for the returned goods.

Again writing order id 33814724
Mobile number [protected]

I ordered a pair of sports shoes from yepme.com app on 24 september 2017 and paid online for it. The payment for the product is debited from my account and it showed that the delivery will be done till 28 september 2017.
But i have not received any confirmation mail or messages from yepme.com
And i have not been delivered my product. On calling on their customer care number nobody picks up the call, moreover it shows that order status is pending review so i cannot even add complaint on their website for my product. I am giving the details of my product ordered below with the screenshot of the order status.
Order number[protected]
Order status-pending review

Yesterday i have tried for two orders of watches. For both the orders money debited from my wallet. I have tried to contact the customer care today evening at 6.34pm, after waiting for 26 minutes a computer reply came that now we are closed, the timing is 10am to 7 pm and phone disconnected.
Now there is no way to know the status of our order/refund of debited money.

I booked 2 pair of shoes on 18/09/2017 from yepme and paid online, my order id is #33881611 and name is nilesh balar but i didn't receive any order confirmation mail after placing order.
My expected order delivery date was 24/09/2017 but till yet i didn't get any information about my order, also from the first day it is continuously showing despatch is pending. I tried to contact customer care from past 5 days but no one is responding to calls.
Please look into this matter and respond aa soon as possible...

After a lot of struggel i got a complaint response from yepme saying that order id. 33887861 is wrong. The following attachment is the screenshot and here are my complaint order id and mobile number.

I made credit type payment to yepme on an order and the order failed but amount was debited from my paytm wallet more than 72 hours passed and i got a replay saying that my order doesn't even exist.


Order id : 33887861
Ph. No. : [protected].

Hi, yepme, i have ordered a shirt from your estore with order 33886307, after ordering i have not received any confirmation or email regarding, when i have checked the status of order it is showing that the order is pending for verification and same status is being continued from last 5 days. Can i know the reason why such status is being updated inspite of paying amount by applying my yepme gift voucher, the order is not getting confirmed not i am unable to use the gift voucher to buy another product. I have tried to reach yepme customer care representative and you representatives will never pick the customers calls, i have also sent mails regarding this issue, but i have not got any response regarding this.. Now i want the product to be delivered within two days or give me a new yepme voucher..

I placed an order on 24th september 2017 at 5 pm and made the payment of rs. 1927/- through paytm. It showed as failure and the order status was 'verification pending'. But now the order status shows as 'rejected' but i haven't got my money back. I have been calling your customer care but nobody responds. How can i get my money back.

Id: 33887861

I placed an order (Id no.[protected] on 02.08.17 and paid through my sbi credit card. But product no delivered to me and after few days order status shows as rejected without any reason. I've been calling to customer care no.[protected] since then but there is nobody to answer. It's really very disappointing at least they should call the customer.
They should refund the amount asap.