Yepme.com Complaints & Reviews

Address: 313001

My order code is[protected], bokking date - 7, sep please give my order urjent, its too late. Yempee services is too late comparing all other online shopping brands. My order code is[protected], bokking date - 7, sep please give my order urjent, its too late. Yempee services is too late comparing all other online shopping brands. I requested to u please give my order urjent.

Yepme.com customer support has been notified about the posted complaint.

Sep 14, 2017

Updated by Hitesh Sharma Khugshal My order code Is[protected], bokking date- 7, sep Please give my order urjent, its too late.yempee services is too late comparing all other Online shopping brands.

Sep 14, 2017

Updated by Hitesh Sharma Khugshal Hitesh sharma khugshal

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Address: Kamrup Metropolitan, Assam, 781018

Website: www.yepme.com

I placed an order with yepme dtd.2nd september, 2017 amounting to rs. 339 inr and on tracking after two days it was ready to shipped through gati courier services but on not getting any information or delivery of the product i tracked it yesterday (12.09.17) and was shocked to find that the order has been rejected. However no refund has been initiated for the same. I had been calling the customer care number but nobody receives the call at the other end after it is transferred. Kindly look into the matter and provide me a refund. The order number and details are attached herewith.

+1 photos

Oct 16, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order . We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme

Sep 16, 2017

Updated by Joyjit Sanyal My order number is 33856658

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J

Joyjit Sanyal

from Badarpur, Assam

Sep 16, 2017

My order number is 33856658

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Website: www.yepme.com

I have ordered few items from yepme.com, which they have neither shipped nor refunding my paid amount. Im doing constant follow up since 30 aug 2017 and every single time they are just making fales commitment and today when i asked question about my money yepme cs said they will block me, what does it means, we have paid our money and we cant ask for that. Kindly look into this matter and refund my money into my bank account.

Order number : 33837645
Pfa _ screenshots of conversation

+3 photos

Oct 15, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected] .

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

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A

aslams013

from Mumbai, Maharashtra

Sep 14, 2017

HI,
Already 15 Days passed, When u will take action ?
Seems I did a mistake from ordering from you guys .
IN future neither will order anything nor will refer your website to any of my friends.
Worst website, worst service .

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I order running shoes on 5-9-2027 i got sms from yepme your product will be delivered in 6-8 days. I paid 259/- by online payment. After that i don't get any mail or sms from yepme.. I didn't get my order till today. And my ordered had been cancelled today by yepme. I'm calling customer care service but they don't answering my call. I want to return my payment. Why don't you take the response. I want an explanation for your irresponsibility.

Oct 24, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order . We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme

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Address: Balasore, Odisha, 756003

I ordered two numbers shoes on date[protected] through coupon code. My order id is 33848630. My mobile number is [protected]. Yepme sent the shoes through gati carrier (Tracking id[protected] on dt 2-9-2017 and received shoes on dt 9-9-2017. When i opened the packet one number shoes is present. Suddenly i call yepme customer. But they do not receive my call. Again i write all the matter through yepme mail id and sent it to yepme. I called so much time since last three days but no answer from yepme. They chitted every time. Already 2 times complaint given to you. Many time wrong shoe sent. Today one sent another not sent. But i ordered two numbers shoes. So please look this matter. But in bill yepme billing two numbers shoes.

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Address: Gurgaon, Haryana, 122002

Website: www.yepme.com

Dear yepme,

I was making an order back in 7th sep, 2017 and the product is yepme casual shoes - black (43582)|ypm[[ypmfoot9494]-size 7]. But somehow mistakenly the wrong product had been delivered in my address at 11/09/2017 at 1 pm. Which had been received by my mother. But now i want my actual order to be delivered on time or else please refund my money which i had already paid by debit card online transaction..

Also please see the attachment related to the wrong product which had been delivered to me are following..

Price tag of wrong product
Actual product that ordered
The wrong product which getting with retail invoice

Regards,
Debojyoti mitra
Contact: [protected]/[protected]

+4 photos

Oct 29, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order . We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme

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S

Sarthak Bose

from Raha, Assam

Sep 13, 2017

My order no is 33852008 i have recieved damaged product..i want for refund my cash... rply or call back [protected]

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Dear sir/madam
This is an painful experience from your online shopping sites is that
I had booked an order with number 33859387, prepaid rs. 419/- through net banking (Inb payu india ref. No. [protected]igabyobzc8) on 04/09/2017, but on 08/09/17 i again fill up an complaint through your website with complaint no 3040495. On that time my order status was ready to dispatched mode. Today i observed that the order is not showing in my account. Moreover no complaint are booking against my order. Several no. Of time i ringing your customer-care no. [protected] which charging at high rates but nobody entertaining. Please see the matter carefully and take necessary action.
Another thing i would like to draw your attention that i had been purchased four (4) pair of shoes from your online shop having order no. S 33828003, 33846799, 33850225&33850684.in each time i have got sms of reward points but till now nothing showing in my account. Although i had been added complaint against these but no reply received.
For your kind information: my account is
Mrittik chakraborti
User id - g. [protected]@rediff.com
Mobile no.- [protected]
Please do needful as early as possible.

Yepme.com customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

Website: www.yepme.com

Hello,

Please note that i have placed an order on june 25, 2017, by paying online and received an sms for the same.

Tracking the order gives the following details:
Order status: order rejected
Order id:[protected]Jun 25, 2017)

The issue has not been resolved yet since the past two months. I am still waiting for the refund.

Please let me know if the same and refund the amount at the earliest.

Thank you

Oct 19, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected] .

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

Oct 09, 2017

Updated by volcano Please note still no action taken and no reply from refund department.
Thanks

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Website: www.yepme.com

I ordered a product at yepme and after payment, around 1 week later i found order been cancelled due to product unavailability - order 33811737.
When tried to contact them and after 1 hour or more line got connected and assured a refund. But even after 30+ days refund not processed. When checked on websites there been reported same issues for other customers. Please do needful to blacklist the site

Oct 21, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

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Address: 121004

Dear sir/mam i placed the order on 4th September 2017 and expected delivery date was 8th September but I haven't received it even on 12th September, and in my orders its showing no orders.
They might have cancelled the order but they haven't refunded my money, i paid online.
They said that they will process refund in 14 to 21 days but it takes hardly 3 days to refund the amount and i paid the bill through Paytm so it should hardly take a minute to process the refund Flipkart refunds the amount instantly but this YEPME SITE is making a fool i request you to take some major actions against this fraud site
My Order number is 33859352
Contact [protected]

+1 photos

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Address: Dhanbad, Jharkhand

I have order a shoe from yepme on 11.09.2017 with order number[protected]. I have received a sms that thank u for the order and order will be delivered within 5-7 days and for more details check email but no mails have been sent to my email. And i have called customer care several times but they are not receiving call. This kind of response is not good as i am a loyal customer of yepme. Please solve this problem as soon as possible. Thank you aman gandhi

Oct 15, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding order number[protected].

We would like to inform you that your order has been dispatched from our end and it will be deliver to you soon.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

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Address: Gurgaon, Haryana, 122001

Website: yepme.com

I gagandeep singh, ordering a product with order id: 33809832 on
29-july 2017 and nominal charges rs. 638 has been deducted from my
Bank account and as well as my 224 reward points. But without any
Prior information product has been canceled by yepme, and company
Executive can not received the call to entertainment and no refund
Process inintiate. Please solve this problem and. Get back to my refund
And reward points. Registered mobile no.- [protected]
Registered e-mail id - gagan. [protected]@gmail.com

+2 photos

Oct 16, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Sep 11, 2017

Updated by gagan.singh343 I Gagandeep Singh, ordering a product with Order ID: 33809832 on
29-july 2017 and nominal charges Rs. 638 has been deducted from my
bank account and as well as my 224 reward points. But without any
prior information product has been canceled by Yepme, and company
executive can not received the call to entertainment and no refund
process inintiate. Please Solve this problem and.get back to my refund
and reward points.
Registered e-mail id - gagan.[protected]@gmail.com

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding order number[protected] .

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

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Address: 600117

I received gift voucher and placed an order and 2 times it got rejected and now again 3rd time again placed an order and this also got rejected.
When i make a call to your customer care it seeks to be receptionist transfer to consult dept which is in ivts but it is of no use where the call is going on for more than hour and no body has taken the call. Normally ivrs takes some time but in your case it is more than that and till date i am not receiving any email or sms regarding the placing an order. I didn't see the worst ever online shopping in my life. Really got frustrated and its a very very worst response from your end and its seems you guys are working for the sake and not for customer needs

Oct 22, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order, We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Team Yepme

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K

Karthikeyan2337

from Coimbatore, Tamil Nadu

Sep 11, 2017

I am Maran order place date 19.8.2017, Order no 33834599, this order very delay so I am disappointed, Pls give the refund amount Rs. 700, already complaint No 3037987 your site no reply no status, your service is very bad, Pls refund sir.

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Address: Chennai, Tamil Nadu, 600079

My order no. 33792667
Amount - 1397/-
I have place order and due to product differ i return the product to yepme and i have the return courier slip.
But yet my refund not received it got 2 months!! Kindly i request you to refund the amount aspa, contact no.[protected]
Mail id: [protected]@gmail.com
As well i have submitted a complain to local consumer court regarding the same.

+1 photos

Oct 15, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

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My order number is 33857516 dated 03 september 2017 which sud b delivered upto 08 september 2017 as per yepme declared. But even so far they didn't respond about it. Order status shows ready for dispatch. All customercare no. Respond nothing. I tried to contact yepme too many times but disappointed at end. Please deliver my order or refund my money.

Oct 15, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Sep 12, 2017

Updated by manubisht69 Yepme rejected my order but neither contact me nor refund so far.

Sep 13, 2017

Updated by manubisht69 Can i get a working contract no of yepme ? My problem still as it is.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to Yepme.

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards
Yepme,

Sep 15, 2017

Updated by manubisht69 It is nice to see some commenication from your end. If it is possible availability of order, you may reconsider for delivery instead of refund. Please confirm and respond soon whatever possible from yepme end. It will be better if telephonic conversation is possible.

Oct 12, 2017

Updated by manubisht69 As per yepme customer care promised 14 Sep 2017 to refund my money ( Order No[protected] with in 14 - 21 days but failed to fullfill their promise. Please refund my money as soon as possible.
MANMOHAN SINGH BISHT

Oct 12, 2017

Updated by manubisht69 consumer complaints logo
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My order number is 33857516 dated 03 september 2017 which sud b delivered upto 08 september 2017 as per yepme declared. But even so far they didn't respond about it. Order status shows ready for dispatch. All customercare no. Respond nothing. I tried to contact yepme too many times but disappointed at end. Please deliver my order or refund my money.

Complaint Status
[Sep 10, 2017] Yepme.com customer support has been notified about the posted complaint.
Updated by manubisht69, Sep 12, 2017
Yepme rejected my order but neither contact me nor refund so far.
Updated by manubisht69, Sep 13, 2017
Can i get a working contract no of yepme ? My problem still as it is.
Yepme.com Customer Care's response, Sep 14, 2017
Dear Customer,

Thank you for writing to Yepme.

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards
Yepme,
Updated by manubisht69, Sep 15, 2017
It is nice to see some commenication from your end. If it is possible availability of order, you may reconsider for delivery instead of refund. Please confirm and respond soon whatever possible from yepme end. It will be better if telephonic conversation is possible.
Updated by manubisht69, Oct 12, 2017
As per yepme customer care promised 14 Sep 2017 to refund my money ( Order No[protected] with in 14 - 21 days but failed to fullfill their promise. Please refund my money as soon as possible.
MANMOHAN SINGH BISHT

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S

SHAIK JAFAR

from Bengaluru, Karnataka

Sep 11, 2017

Hi,

I have placed an order# 33837932 on 22/08/2017, the payment has been done and I got the confirmation mail also.But when I checked the status of my order it was not showing in my orders list.Kindly look into the matter ASAP.

Regards,
Jafar Sharif

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S

sandsu123

from Bengaluru, Karnataka

Sep 11, 2017

I placed an order 33851469 with Yepme. The payment was done through Mobikwik and it was successful. But Yepme rejected my order. I want a refund for this or confirm my order.

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Address: Balrampur, Uttar Pradesh, 271201

Dear sir/madam
I booked the order no 33734756 date 6.6.17 but this order has been canceled at your delivery problem. When i complained customer carethey said to me that they are arrange to refund. What is the reason that after two months i am not get my refund. When i contact to your customer care no reply. Sir how much take time for the process of refund.
Nisar ahmad

Oct 15, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected] .

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

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Address: New Delhi, Delhi, 110087

Website: Yepme

Hi, i ordered one product from yepme website, order number for the same was 33834018, but because of the size issue i did not like product, i had requested to return the product, so i was provided with the address to courrier it back at. The product however came back to me because of the wrong address issue, i sent the parcel twice as i found a new address but again courrier was sent back because of the same reason.
Kindly provide me with the correct address, because i am not interested in keeping it and the the top is really expensive.

+1 photos

Yepme.com customer support has been notified about the posted complaint.

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S

Siba143

from Mumbai, Maharashtra

Sep 11, 2017

My order no.33754735 dated 14.06.2017 till date order not yet dispatched, now i checked that its has been rejected but i have not received back the payment Rs.418 what i paid for the order from my credit card.Please immediate refund me the amount.

correct address - Comment #2846098 - Image #0

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G

GANASHVA NARENDRASING

from Ahmedabad, Gujarat

Sep 11, 2017

Order number 33695235 is rejected but
My refund is not pay me
DATE[protected]
Ganashva narendrasing m

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Address: 122001

I want a refund of rs.897/-, pending more than 1 month.

Yepme avril shrug - green & yepme arianna cape - rust were placed online vide order id : 33818047 on 5th august 2017 price worth rs.897/-

However, items were not received after awaiting weeks.
On enquiry, the tracking no. [protected] confirmed the status as allocationfailed fd-x.

Yepme customer no.[protected] was repeated call but no response. Other contact nos. Provided at website not at all working. Complaint raised at their facebook page on 30th august. Got repeated message replied stating "forwarded to the concerned department" from 31st august to 8th september 2017. Till date issues not yet resolved.

+1 photos

Oct 17, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected] .

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

Sep 25, 2017

Updated by Sammis A kind reminder!
Amount not yet refunded despite repeated request!
Clearly evident at this page as well.
Order date - 5th August 2017

Sep 30, 2017

Updated by Sammis A gentle reminder for refund process!
No refund action taken from Yepme.

Oct 17, 2017

Updated by Sammis Complaint marked as Resolved Oct 17, 2017 by Yepme!
How it be done without refunding!

How complaint be marked as resolved by replying default message "We have forwarded your request to the concerned team and we shall get back to you as early as possibl".

Shame, Shame, Shame Yepme!

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S

Sammis

from Lalgudi, Tamil Nadu

Sep 25, 2017

A kind reminder!
Amount not yet refunded despite repeated request!
Clearly evident at this page as well.
Order date - 5th August 2017

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S

Sammis

from Lalgudi, Tamil Nadu

Oct 17, 2017

Neither refund nor updates.
Neither call nor receing call!

This is how Yepme poorly treated customer!
Pathetic!

Refund pending from 5th August 2017 - 2 Months over!
Shame on Yepme!

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Address: Gurgaon, Haryana

Website: www.yepme.com

Dear all,

I have order two pairs of shoes on 28th aug 17- in yepme online website and amount has been paid thru my card and got confirm with in 5days item will be delivered i have got sms, but still not yet received - when i check my order status it show your item is cancelled and amount is also not refund and from three days i am calling there customer care but no respond - order id : 33848441 and the customer care no which i am reaching is :[protected]

Jan 11, 2018

Complaint marked as Resolved

Dear Team, Still the amount is not refund - how come you can close the complaint

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to Yepme.

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards,
Yepme

Oct 16, 2017

Updated by shakthy2k2002 Dear All,
What is the status?

Dec 28, 2017

Updated by shakthy2k2002 This problem is not resolved

Jan 11, 2018

Updated by shakthy2k2002 Dear All,

The refund is not yet came how can close the ticket- refund my amount

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S

shakthy2k2002

from Noida, Uttar Pradesh

Oct 26, 2017

Dear All,

Still the refund amount has not came to my bank account - really it's not good update on the same my order id . 33848441

Reply

shakthy2k2002's [Complaint's author] reply, Dec 29, 2017

Dear All,

Still the refund amount has not came to my bank account - really it's not good update on the same my order id . 33848441

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Address: Hyderabad, Andhra Pradesh, 500090

Website: yepme.com

Hi. I had ordered 3 pair of shoes & paid it online through an hdfc account online a sum of rs 1258 on 29th aug 2017. The order that was delivered is a packet of 2 shoes only of rs 733. I tried calling yepme customer service, but no response at all for any day that you call. I have held the line for good 1 hour at a stretch too.

My order no is 33848250. My mobile no is [protected]. Kindly look into this else i will have to go for cyber fraud complaint.

Oct 15, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Sep 08, 2017

Updated by Chandrajit Dey All, be careful . people in this website are all frauds. They will ask for bank details & will then do another online fraud. be extremely vigilant. They have made 5 call so far to me asking for my bank details.

Verified Support

Sep 14, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to Yepme.

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be
processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards,
Yepme

Yepme.com Complaints & Reviews

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Yepme.com reviews & complaints page 35

my order delivery

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order rejected and refund not provided

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money not yet refunded

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about my ordered product

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shoes not sent

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wrong product dispatched and the customer care did not pick up the call

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regarding prepaid order no. 33859387 dated 04/09/2017

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two months passed by, still pending refund

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refund not processed for order 33811737

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product cancelled but refund not completed

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regarding not dispatching the order

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refund cannot initiate

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no response regarding placing an order

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refund issue from past 2 months!!

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order not delivered and customer service is worse

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refund

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correct address

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order items failed at yepme online shopping but not refunded the required amount rs.897/-

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order the item and paid the amount

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3 pair of shoes odrede, received only 2

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