Yepme.com Complaints & Reviews

This complain is regarding my order id "33707261". More than 2 months of cancellation of the item, i have not yet received my refund.
I called yepme customer support so many times and they kept on giving me new dates but yet no result.
This sort of activity is not at all expected from any renowned brand.
Please look into the matter and get me my refund back asap...

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: friday, august 11, 2017 10:23 am
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: tuesday, august 08, 2017 11:07 am
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: wednesday, august 02, 2017 4:33 pm
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: monday, july 31, 2017 12:19 pm
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: thursday, july 27, 2017 10:38 am
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: wednesday, july 19, 2017 4:35 pm
To: '[protected]@yepme.com'
Subject: fw: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: tuesday, july 18, 2017 9:27 am
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: saturday, july 15, 2017 1:48 pm
To: '[protected]@yepme.com'
Subject: re: refund not get

Reminder.

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: monday, july 03, 2017 3:58 pm
To: '[protected]@yepme.com'
Subject: fw: refund not get

Fyi —

From: om. Dwivedi [mailto:om. [protected]@questretail.in]
Sent: monday, july 03, 2017 10:00 am
To: 'customer. [protected]@yepme.com'
Subject: refund not get

Hello,

Please note that i have placed an order with you order no.[protected], by paying online and received an sms for the same confirming the order and getting delivered within next 3-5 days but the product that i received was spoiled and small size. Then i proceed to reverse pickup and it was successfully reverse picked on 01/06/2017 and got a confirmation sms that refund will process in 48 hrs, but after this time when i did not get my refund then call to customer care they told me that refund will process after 14-21 days now 1 month has gone but i have not received my refund. Even after calling on customer care number, no one is picking up instead the hold on tune is going on for long periods of time. Please do the needful asap.

Regards
Om dwivedi
[protected]

Bought 2 yepme ladies watch in May month.
Got the product delivered on 22nd may.
The product was not used until August 9.

The strap of the watch got removed with the case in first use itself and unable to fix and the problem is i am not finding similar strap.

Unable to send details to yepme customer care email.
No response from customer care on call as well.

Product is till under warranty.

amazon order id[protected]

please act on it as soon as possible.

Order date :- 16/6/2017
Order item :- shoes no 2
Order amount :- ₹ 638
Via :- hdfc net banking

It's been 3months, due to their warehouse move they couldn't deliver my order thus i've cancelled. Now after repeatedly follow-ups on emails, not getting any response. This is out of ethics, though amount is not high but it's hard earn money.

Please give them penalty and provide me compensation of 10 times.

Thanks,
Pranay parikh
[protected]
Ahmedabad

I have ordered one sandel vide order no. 3381305 and paid the amount at the time of ordering the same. But today i have seen the order has automatically cancelled without any information further.. Today is the date fixed for delivery of the product.. The amount has not yet been credited which i have already paid to them.. Please help me..
M. O +91-[protected]

Sir I have ordered (ORDER NO.[protected]one watch and a flip-flop on 2nd August the expected delivery date was 8th August BUT it was not delivered so I complained about it but now I see that my order is automatically cancled without any info
I really don't like this behaviour o[censored]r even no-one is picking call I have tried nearly 50 times on ur customer care no
I paid through credit card😠

I want cancel my order number 33821855. It not suitable for me so i want reject thiz. It is woman item im not interest on this item so i want cancel my product id number it is. Not like to me. Is. Not macth so i don't want thiz please come back my oder number 33821855. You should cancel my order id then only i can order another it not macth so please cancel this

I am bandhan pal order id:{[protected] i ordered
Yepme sean polo tee - green and
Yepme convey checkered shirt - maroon
On 10.5.2017 and i returned my ordered items.
Qc checked on 25.5.17 and today is 10.8.17 so 3 month ago qc checked still no refund received. Please do something and return my money and i want my money no coupon only money. I contacted with yepme more than 5 times and every time they saying that they refund my money with in 3 or 4 days but 3 month over doing this things so ple ase refund my money.

Comp id:3025332
This complain is raised on 19-july-2017. Still its not resolved and even they are not responding properly. Refund not credited after 1 month and they are not responding in call. Every time we have to wait for 1 hour to reach their customer care and they are disconnecting the call saying that with some problems. Money has been deducted for customer complaint call also.

I have booked a sports shoes on 29.07.2017 under order id[protected], but haven't received my order yet, i have call customer care several times but they don't respond to my call after being in waiting for 10-15 minutes i dis-connect the call myself only. Now when i tracked it online in website of yempe i showing order is cancelled, but haven't received any mail or sms regarding it on my registered e. Mail id or mobile number.
That's really a worst service i ever got. Ridiculous yempe... Such a bad service from your side

I had ordered for the shirts on July 2.i made the payment thru credit card. I got a message on July 10 that my order has been cancelled. Till date haven't recd my amount. Tried calling the customer care number, no one receives the call . my order ID is 33781348. Atleast these people should have a proper redressal forum. Kindly look into the matter as soon as possible.

I brought one pair of leather show from yepme, but a received a shoes of very bad conditions, the sole are totally broken and shows looking like 10 years old… i returned those shoes 1 month ago but i haven’t received my money back… i am mail again and again but getting no response from yepme.. Its my worst experiance with any ecommerce company. Now promoters dont care about their company nor customers, they are happy with fund raised from vc and it was only motive of promoters... I think.

Id. 33750013

Afroz alam
[protected]
Goregaon east mumbai

I have ordered 2 pairs of shoes and a watch on july 28th 2017. I paid 1118/- using my debit card and i immediately got the message with the order id i have not received any order and today when i checked the app the order was not present and k didn't receive any refund. I have shopped at yepme for quite a long time. I've never faced this issue. I am very disappointed with yepme. Fix this issue immediately. Re order the items or get me my refund back.

I have ordered a shoe from yepme on 16th july 2017 with order no.
33790838. Which you guys rejected on 23rd july 2017 without even
Informing me.. I didnt receive any email or phone call or sms.. I got
To know about this then my reward points were refunded.. Then i call
Your customer care service on 24th of july and they said that i will
Get the refund within 15-21 days... And they also said that i could
Accept the refund by a coupon of rs 220.. They said i will receive
The coupon code by sms and email withing 7-10 days.. Today even after
13 days i got no sms or email from yepme... Your customer care
Executives are so busy that i have to stay on line for 15-20 minutes
Each and every single time i call yepme.. And still no one receive my
Phone calls... I stay on hold... I made my payment through paytm.. So i want my cashback of rs 220 in my paytm account as soon as possible..

I have ordered blue jacket and i have paid online through credit card.. Order id 33780795 but when i track the order it was rejected and not yet now any amount to credit back into my credit card account tried to contact through phone they are not responded the call. Please help me to send the item immediately or credit back the full amount. Regard rikynti talang. Email address [protected]@mail.com

My money has been deducted through mobiqwik but i am given a payment failed status. I tried calling the customer care but nobody pics up the phone once the call is redirected.
I ordered a kurta and a nehru jacket on yepme.com and did a prepaid payment through mobiqwik since they offer 20% discount on prepaid payments. However my money rs 833 got deducted and i got a message saying
The transaction has been declined. Your orderid is 33817660.
Email [protected]@gmail.com
Phno [protected]
I tried calling the customer care and nobody takes my call. Even registering an online complain is not being allowed.

I have order a blue jacket and paid online through credit card but not received the item. Order no :37780795.. Now tried to track and result shows order rejected. How it is happen? Not yet now any amount to credit back to my credit card account. Try to contact through phone they are not responded the call. Please help me to send the item immediately or credit back the full amount. Regard rikynti talang. [protected]@gmail.com

Ordered on 18th june 2017 and yepme team cancelled the order not acknowledging me, and when call they take 2 days again call 3days more and on and on, all time fake promises to me. One person named shiva as if i called yepme for 50 times then talked to shiva for 48 times and he never connect me to the floor manager also not arrange any call back till today. Everytime says "for some technical problem refund has not initiated, please wait for 2 more days, and i promise you will get your money by 48 hours from now." total amount was 726.. Order id — 33762614

This complain is regarding my order id "33725024". Even after 1.5 months of cancellation of the item, i have not yet received my refund.
I called yepme customer support thrice and they kept on giving me new dates but yet no result. I complained earlier on the compalint site and sent mail on [protected]@yepme.com but no replies from there side.
This sort of activity is not at all expected from any renowned brand.
Please look into the matter and get me my refund back asap.

Order no 33692879was given for product and paid through paytm on 25.5.2017 but yepme cancelled order automatically. I written several email to [protected]@yepme.com but refund is still awaited after several reminders. I also talk to customer care but he told me that amoint is not showing against above order whereas paytm also confirmed payment rs498 against above order vide email which was same forwarded to yepme.com. Pl. Arrange to make my refund. Thanks

Hii, i am having issue with yepme.com i ordered shoes from yepme.com on 20-jul-2017 after long taking time from yepme i checked on site about my order and it was shown as it is cancel by yepme without any calls and intimation from there end now i am calling to there consumer number no one is getting calls from last 5 days at any time, i registered complain on there site but still no calls from there end i am waiting for my money back that's why i am complaining
My order number[protected]
Number - [protected]
Name - ojas karmarkar