Yepme.com Complaints & Reviews

I have ordered a shoes with order id:33793689 ordered on 20th july 2017 but the status still shows ready to dispatch and still no further update received. I have lodge complaint also for fast delivery but no reply.. The number provided as customer care no one picks up the call. Please help me what to do??.. There is no other way to track the order.

The order for delivery shows delhivery.com where the tracker id is wrong.. And nothing is shown... Please help me out.. Whether to cancel the order and wait for refund or wat???

Order placed: 30/06/2017
Order id : 33779216
Tracking no : grw373394
Payment : debited (Rs - 838) through south indian bank debit card
Status: order rejected
Respected sir,
I had ordered two pair of shoes form yepme.com on[protected]. And paid cash (Rs – 838) through debit card. After that i didn’t get any updates from yepme.com. Then i had track my order, status is “ready to dispatch”. After that i had register a complaint about slow delivery procedure. Later the order status is “pending for dispatch”. Finally yepme.com rejected my order. Again i had to register complaint, that time yepme.com replay me that { dear customer, your complaint cannot be registered as your order is cancelled. For further assistance please contact our customer care} and so many times i tried to call customer care but no replay. So please take necessary action against yepme.com for refunding my money.

Yepme office address: 312 f, 3rd floor, centrum plaza, golf course road, sector 53, gurgaon – 122001, haryana, india
Yepme office phone number: +91-[protected]
Yepme email id: [protected]@yepme.com

My order no. Is 33759515 in yepme. I cancel the order due to shipment issue by them. I cancel the order on 22-06-17 but now that time they not refund my money. They always talk some internal issue occured but never tell about the issue. Very bad shopping experience ever yet. They have no policy of refund, they don't have any correct information. Very poor service by yepme

I placed a order for cheppals (Order no.[protected] at growthway trading pvt. Ltd., through yepme and received the same with different size. After that as per their replacement procedure i made the replacement procedure and got the complaint id: 3006684 and sent the item to the growthway trading pvt. Ltd., near tata telecom bus service station, new delhi-110037 jun 20th. And get a reply that the request has been under process and it will done soon. Repeated remainder through email they have not responded. I tried many time to contact over phone[protected] they have not answered. But till date i have not either received the item or refund from the yepme or growthway trading pvt. Ltd. Kindly do help me in this matter.

My son was issued a coupon of rs.2500/- from indusind bank against upgradation of my card. I opted to use it on yepme and placed order for a lesser amount. The order was placed but than it subsequently got cancelled. I tried once again but it was again cancelled. I tried third time and placed order for apprx. Inr 2867 for three product. I chose to pay the balance amount (Above 2500) against cod. But when the person came to delivery he asked me to pay the full amount. I had to make 40 to 50 calls to book my packet and xpress bees to correct the amount and finally the packet was delivered to me on 10th july. I wanted to replace one product due to size issue and another one product to be refunded. But once i forwarded a request for replacement i was not allowed to submit a request for refund. As per yepme policy i sent the packet through fedex to be delivered to the address of growthways, new delhi but one mr. Rajeev refused to receive the packet. I instructed fedex to attempt the delivery again but it was refused. No one pick up the phone at yepme customer care i. E. [protected].

Sir, an order was placed wide order number 33762215, and payment was made on 17th june, 2017 through icici bank transaction id is iin /i-debit /growthway /[protected]. Oerder was not delivered till 27th june2017, so i sent an email to their customer support regarding non delivery of ordered item, but the mail was not delivered as their mail box was full. Today again i checked their website and checked my order status, and it was mention as order rejected, contact our customer care department. On telephone there is no response from them. Therefore i am writing you.
Thanks and regards.
Dhirendra singh bist
Mail id - [protected]@gmail.com
Mob.-[protected]

Dear sir/madam,

I had ordered 3 tees (3 female) as on[protected], order id :[protected], i also had made a online payment for the same amount rs.498, i haven't received the order yet and after checking the status online it mentioned the order has been rejected.

If my order has been be rejected kindly inform me the reason and also refund my amount at earliest as possible.

Dear sir/madam,

I had ordered two pair of shoes (1 male +1 female) as on[protected], order id :[protected], i also had made a online payment for the same amount rs.758, i haven't received the order yet and after checking the status online it mentioned the order has been rejected.

If my order has been be rejected kindly inform me the reason and also refund my amount at earliest as possible.

I placed a order 33785647 using coupon of 2500 and rest of 1001 by credit card. Order despatched by book my packet courier doc no grw371865. But when i checked status of courier packet returned to origin from okhla courier operational facilities.
I call many times customer cares but he replied wait 3 days wait 2 days.
What i do...
Bad bad service by yapme...

I have placed an order 33761986 and which was showing dispatch but after 9 days still not shipped and even when i register a complain on website one of yepme customer representative have called me and asked for card details so that he can refund my money and after giving my details they have deducted 2000 rs has been deducted on from m bank account and when i asked to them they straightforward denied. These r d numbers -[protected]
[protected] and after dat i have cancelled my order on 28th of june and ask for money refund and then they said it'll take 14 to 21 days. But they didn't refund my money and whenever i called them they said problem is escalated, and when i messaged to them reply will be always copy paste.
. I placed the order on 17th of of june. I haven't received the refund amount even after 3 weeks. I called their customer care 10-15 times and every time i receive a reply that they have escalated the issue and i will have to wait for 3-4 days. When i try speaking to a senior to get a valid reason as to why the escalation has not yet been worked upon, they place me on hold and mention that they have heavy traffic due to which the senior is not able to get on call. They mention that i would receive a callback which never happens. This is so frustrating. Even after 21 days they reply that there is internal issue to refunding the amount and when i asked to give another bank detail of mine, they denied and said this is internal issue. It'll take may be 10days more. Pathetic and disappointing service. Do they take the refund amount and distribute it as salary among the employees? The next time i think of placing order at yepme, i regain the refund amount which is yet not received and i just close the browser. Refund my money asap. Worst refund service. Yepme hope you understand the level of frustration reached for a customer to take out his/her valuable time and write down such a long post. Negative ratings

I placed an order on 10th july and paid rs. 619 for pair of shoes the amount is debited from the account but the order is not placed, paid the amount through mobiwik wallet.
Regarding this i tried numerous times of dialing customer care number but of no use, hung up in the line once more than 30 mins.

Transaction id: jmbk[protected]
Please refund the amount.

I placed an order on jun 19, 2017, orderid: 33764422.
A few days later i noticed that there had been a credit in my loyalty point balance. The reason was showing that this same order had been rejected on june 27 and the points i had redeemed were credited back to my account.
This is when i realized that these items are not coming, because the order was not showing up in my order history. It had just vanished. No e-mail, no sms, no common courtesy. When i called the customer care, they put me on hold for about 30 minutes. I was finally able to get through after trying repeatedly for three days. I was told to wait for 7-11 days till payment gets processed. I waited and called again when i didn't get the refund. The next time i was told to wait till 21 days. It has been more than 21 days and still no action taken. The worst part is that i have no emails related to this order and it is no longer appearing in my order history also.

33788702 this is my order number it is rejected before delivery with no prior notice
And no refund has been made
The customer care number is also unavailable
And no response of mail as well
Please let me know where my money is and do refund it as soon as possible yepme is not giving proper response
Do something and refund my money thank you

I have placed two orders id[protected] & id[protected] on july 2nd of 2017 on yep me website and paid by online, but both the orders were rejected. But the money is not yet refunded to my account which is a total amount of rs. 2114 (Rs. 1057+rs. 1057). Please refund the amount quickly to my bank account. When can i expect the refund amount to my account?

My mail id: gomathi. [protected]@gmail.com

I have placed the order on 04 july 2017 and paid through credit card. But i haven't receive any mail confirmation, only get text message through mobile. But after 10 days its not shipped therefore i had registered a complaint against this, but didnt get any call or message from yepme. Now i found my order has cancelled without any information.
I am still contracting customer care but they not receiving the calls. I have made calls many times but no answer yet. They are cheating me. Dont trust yepme.

My order id.[protected]
Complaint number - 3023747

I had order three tops by order number 33767374 but due to some reason the same was cancelled on the same day and i received message on 20.06.2017 fro yepme which is as under"your order id 33767374 is refund has been initiated. Processing will take a week. For further queries, call us on[protected]."

However till now i had not received my refund.

I even talked with the customer care but the same is still pending

I have not recieved my refund for order no. 33483968 since a long time.
I have order 3 t-shirts
I have tried to contact them from a long time but did not get any response from them. They have also not given me coupon reimburishment charges for this as a coupon
I have called them upto 15-220 times they take the call but never replied.
Please resolve this as soon as possible.
Thanks

Respected, sir,
I was order 1 party wear shirt, 1 watch, 2 paire shoes 8 no. And 10 no.
Because my dad have coupon worth rs. 4000
So i orderd rs. Of 3850 on 14/7/2017
And next day i receive call from yepme.com i that person
Says you have to pay money on delivery
So please check my coupon no r3c5j6y3
If valid then plese send me my order if not valid
Then send me mail on [protected]@gmail.com
Thanking you

Dear sir,
We've paid amount through my hdfc netbanking service for ordered couple of watches on yepme site. Order no 33762814. Order dt:18/06/2017.
Which would've come after 6 days but as of now not received any product. And today the order is showing as in "rejected" status as attached screenshot. Hence, refund my money as earlier as possible.

Regards
Kiran

I have placed order but the order got cancelled but till now no refund.
Order id[protected].
I have placed the order on 12 june 2017 and paid through mobikwik wallet.
Even the customer care is not receiving the calls. I have made calls many times but no answer yet.
When i contacted the mobikwik they said that it tajkes 7 days to resolve the issue but till now its pending even after 15 days.
Transaction id of mobibwik is paid to yepme
Transaction id: jmbk[protected]
I have paid amount of rs 458