Yepme.com Complaints & Reviews

Ordered iteam not delivered as they have said that ordered iteam was out of stock.Now the question is that why the same iteam was reflecting on their official page when it was out of stock .Now refund also not received even after 2 months of transaction.Ihave called them more than 15 times.But till date date money is still not refunded.

Order[protected]Rs.593) - product returned due to size issue, I made call to your customer care so many time and always receive the reply that refunded amount already credited to your account.But I yet not received any refunded amount in my account form yepme.com, really upset with your service

I have ordered a T-shirt in yepme worth Rs.234 which is paid already through my debit card. But it seems that my product has been delivered to some other. I have to get my money or the T-shirt immediately. And my order id is 15134992. I need an immediate response from yepme.com

I ordered items from Yepme.com on 06-June-2015, and the items were never shipped. After 20 days, when I called customer service, they asked some more time to deliver the items, and subsequent enquiries followed on the same track. I got frustrated with the response and started asking for refund which time they said its a fashionara product and I should contact them for refund. After I emphasize that I ordered at yepme.com and it is the responsibility of yepme to refund, the customer service responded back asking for 14 to 21 days to process the refund. Post 21 days, when I asked for the refund status, Yepme asked for another 7 days, and on the subsequent call (after 7 days), Yepme asked for 48 hrs and now they shifted back to saying its a fashionara product and will take 7 more days to complete the refund process. I am now preparing the consumer complaint form, and just wanted to reach out to other consumers advising to act on caution while purchasing at Yepme.com. Yepme.com is the worst online store experience that I have faced in the whole of my online purchases.

Dear yepme team, I purchased one order but products are not good satisfied Quality so I want return that products immediatly kindly pay the my amount back in to bank. Yepme Order details: Order no:15195349 Mobile: [protected] [protected] Mail I'd: lavanyalatha.[protected]@gmail.com Thanks & regards Latha G Hyderabad

I order a watch from yep.me company in online 4 days back . i received it 19.9.15 but it is not working properly, it's cost is 380 rs. watch hands are not moving pls help us where will we approach to repair the watch. the order no is15172723

I have place an order with YEPME for a Tee, and have paid 164/- through net banking, but after proceed the order, I received a mail that, your payment for Order number 14811278 is failed. The order has been rejected. now I am searching some mailing details to inform YEPME. But such cheater never keep any option to communicate through mail. I use cheater words just because I have found many complaints for the same subject. this is the trick to earn and use customers money without interest.
You are requested to kindly look into the matter and take some legal action on this company and help us to refund our payment with interest and penalty.

Hope to hear from you.

Praful bhalgama.
[protected]

Sir, I placed an order in Yepme.com for formal shoes through net banking. Amount of Rs.308 got debited from my account but the status of my order shows cancelled in Yepme.com. When enquired my bank officials, they said payment was successfully credited to Yepme.com. I could not reach their customer care. Neither i could not get my refund. My order number is 15099145. Please help me in getting refund.

Sir, Yepme.com is not refunding the amount in my a/c. Plz help me . Below are the proof of emails from yepme.com. Yepme.com Order ID: 14778351 ; Complaint ID: 2008961 Paid Amount: 389/- Reverse Courier Charges: 50/- (I couldn’t use their reverse pickup reimbursement coupon due to transaction failed at payment gateway) Name: Raj Email: raj.[protected]@gmail.com [protected][protected][protected][protected]=[protected][protected]-------- Yepme Refunds 20August2015 to me Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in with reference to your concern regarding refund of order id – 14778351. This is to inform you that we have received your return product and QC is validated and we will process your refund in next 14 to 21 days. In case of any further assistance and feedback, please feel free to contact us at[protected], you can also write to us [protected]@yepme.com Warm Regards Yepme Team [protected][protected][protected]-=[protected][protected] SMS From Yepme on 28 August 2015 Dear Customer, Refund for your Complaint 2008961 has been initiated and will be processed post internal verification. We will update you once resolved. [protected][protected][protected][protected]=[protected][protected][protected] Yepme Refunds Mon, Sep 7, 2015 at 11:08 AM To: Raj Kumar Reply | Reply to all | Forward | Print | Delete | Show original Dear Customer, This is with reference your concern regarding refund of order id[protected] We sincerely apologize for the inconvenience caused to you.We would like to inform you that your refund has been initiated from our end on[protected], and soon it will be processed into your account . In case of any further assistance and feedback, please feel free to contact us at[protected], you can also write to us at [protected]@yepme.com. Warm Regards Yepme Team [protected][protected][protected]=[protected][protected]---- [protected]@yepme.com Mon, Sep 14, 2015 at 12:06 PM To: raj.[protected]@gmail.com Reply | Reply to all | Forward | Print | Delete | Show original Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding of order number 14778351. We would like to inform you that we have forward this concern to our concerned department. We will get back to you as soon as possible. For further assistance feel free to call us to our customer care number at[protected]. Assuring you of our best services always! Warm Regards, Yepme.com

I have ordered 3 t-shirts valued 548 rs in total on 16 October 2014.during transaction my account 3d secure codd was not registered due to that my transaction would fail but amount was debited inspire of secure code not submitted I contacted bank they said amount is being credited into a pooled account avenue pvt Ltd. Called yepme many times all the time they say amount will be refunded but no refund yet.I need my money back.my contact no is [protected] j can check my transaction by this also. Also I have sended and received 20 emails in total about account creation, subscription, order placed and rejected and requesting to refund through direct and as well as akosha team.three orders rejected on same day 16 Oct 2014 but still no refund. If any refund is done let me know the proof or if this is not credited into yepme account let me know as soon as possible.

I had placed 1 order for jacket the jacket was not at all gud... Not of my size... Then i called customer care they dnt knw hw to talk i will nvr place ny order from this rubbish website the other pain is for exchange they want me to courier the product and then they will gb me the voucher. When i m nt going to order nything so wats the use of coupon. I want my money back for the product + my courier charges in term of money not vouchers else arrange pick up. i wil make the complaint to consumer court.

I ordered an item from YepMe. I paid through debit card. The order was not yet received. While contacting customer care, They are saying your order has been returned.Regarding this order, they didn't send refund to my account. order id: 14952310

Why has this not been resolved yet?? Order[protected]Rs.3921) - products replaced were of wrong size and RMA needs to be processed and the refund of some of the returned items need to be Rs.1071.56 NOT Rs.915. [protected]Rs.3842) - The full order was assured to be refunded and STILL pending!

Sir, i had ordered casual man brown shoes from yepme.com at date of 2/09/2015 in mode of credit where i already paid the money but they are still showing in the site that order is pending to dispatch even i called them every day but still no exact information has not been given to me they always use to say to wait 24-48 hrs. kindly help me on that sir. details are as follows - name- vivek ranjan email- [protected]@gmail.com mob no.- [protected] order id[protected]

To, M/s YepMe.com 312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53, Gurgaon – 122001, Haryana, India Dear Sir, We regret to inform you that the items received from your end are of Defective Quality. I am really disappointed on this issue. I had a great faith on your brand and lot of purchases I have done for my family from you. But this time I have received the consignment with unbuildable variation. My Order No. [protected]dt-07 Feb 2015) – Received OK [protected]dt-30 Jan 2015) – Received OK The problem is with the Order No [1] 12026028 [Yepme Tramp Sports Shoes - White & Grey ] (dt-07 Feb 2015) – The front portion of the show has difference in Size, clearly visible (Photo enclosed for reference) [2] 12025892 [Yepme Premium Sports Shoes - White & Red] (dt-07 Feb 2015) – The leaf size is difference in Size, one is TOO short another is of standard size. (Photo enclosed for reference) I work in different place, few days back I have returned on annual leave and opened the consignment at home. Shocked to see these defects. Still I believe a brand like YepMe defiantly will take initiative to resolve these issues to avoid breakdown of goodwill. Will be waiting for your response. Jay Guha Neogi Manager, Monteviot Tea Estate Kurserong, Darjeeling West Bengal Pin : 734203 Ph : [protected]

Recently i have purchased a kurta shirt for my hubby... Its of cost 300. I totally disappointed by that product. Its of size 40. Its too much big. It doesnt fit for him. So i want refund. I want to return it. But yepme website is not supporting... its really irritating.

I have purchased the yepmee causal shoe which was damaged from sole i had to return or replace because it was damaged both the shoe Ordered no := 14986504 Shoes = Yepme Loafers - Brown Kindly response or reward or reply on my no [protected] Thanks, Vijay Arora

My Order ID is 14708333. My order was cancelled due to out of stock. I receive a mail on Aug 14th as the refund process will be initiated with in 7 days. But it is almost 10 days and the money not yet credited in my account. So I think there is a norms for penalty for exceeding 7 days. Also I complained before 4 days and not yet received any response.

Sir, I am Rahul Verma my order I'd is 14875767 My registered mobile no. Is [protected]. I was buy a product from yepmee Its offer shows buy 1 trouser and you get 1 free. So that's why I was ordered that product on COD. but unfortunately. I only receive one trouser I didn't receive free get product Help me soon as possible Thankyou

I placed two orders[protected] &[protected] with Yepme on 24th July for ~8K. Their size chart was completely off so all the clothes ended by being too big, so after getting the appropriate RMAs, I shipped it back to them. One order was supposed to be replaced and the other to be refunded (their ridiculous software won't allow items within an order to be selectively replaced or refunded!). They notified me of the receipt of the return. Almost 10 days later, they finally notified me, after several reminders, that quality check passed and that the replacement order has *already* been dispatched --no tracking number provided, even upon request! But the status on the replacement order is STILL at "ReadyForDispatch". The order to be refunded is still at "RefundRequested" as well. It's been a month now and every time I ask for an update the only response is "we have forwarded your concern" but with absolutely no reply from whomever these concerns have been 'forwarded' to. When I asked their Facebook staff for the matter to escalated, they blocked me. This is Yepme's method of 'resolution' apparently. If Yepme does not resolve this in the next two days, I will be filling a dispute with my bank and insist that they impose a chargeback fee on them when they recover my funds. I've tweeted the cofounder Sandeep Sharma (@sandyxyz), brand ambassadors Rhea Chakraborty (@Tweet2Rhea) and Esha Gupta (@eshagupta2811) about this reprehensible and shocking lack of customer service, bordering on fraudulent activity. I think they believe if they wait long enough, we will forget that the refund is due! I've also re-emailed Yepme and forwarded them to [protected]@yepme.com, Lalit Kumar ([protected]@gmail.com) --provided by another complainant. I will definitely be taking this forward with consumer court as well for not only my funds but for the waste of my time and resources. Online shopping is supposed to make life convenient, not waste endless time and phone minutes to barely get a non-answer, contact the company owners and file complaints/court cases. Photos attached: 1. Yepme Order Statuses under My Account 2. Email confirming dispatch of Replacement Order 3. Facebook Escalation Request Post