Yepme.com Complaints & Reviews

I am Supratim Samaddar. I placed an order (Order no[protected] on 24th Feb'16 in Yepme.com to avail Buy one Get one free offer (formal shoes for men). During this purchase I faced some serious customer service related problem. 1st of all, expected delivery date of that product was on 1st March'16, but there was a delay by 7 days (delivered on 7th March'16, tracking id[protected].

2nd of all I got only one shoe in buy one get one free offer. I WAS BEEN MISLEAD by the company as they are now saying they can not send another shoe as it is out of the stock. I have also talked with the Yepme customer care, but they are saying they can not send my another shoes (tracking no[protected]. Though it was a Cash on Delivery payment mode, but it was very much unprofessional customer service which leads a customer towards misleading only. I would have not buy if there is no buy one get one free facility.

Kind request is that please look into the issue so that this site can not mislead any other customer.

***I am attaching some images for your kind reference which can help you in further proceedings.

I made online payment of rs.276-00 through net banking towards purchase of a wrist watch vide order no[protected] on[protected].
Till today[protected] the order was not received by me.

I have lodge complaints twice to yepme.Com. There is no reply or action from them.

I am very desperate n shocked that, the reputed online website for which the bolly wood super star sharukh khan is advertising is also cheating the public.

Shame on yepme.Com

sreenivasulu

This is the pathetic website I have come across.. Normally I always place my orders either from Myntra or Flipkart but trsuting any new website like yours is such a mistake.. If this is the way how you treat and misguide your customers I wonder if you will get any business in future!! Atleast not from my end and I will make sure none of my friends, family or my colleagues uses this site! Disgusting customer service and disgusting solution provided.. You people take money just like that. When your representatives don't possess any knowledge regarding the site then it useless for us to call them for our queries and would request not to call it a "Customer Care".. In the last couple of months I had spoken with many executives none of them could help me out, they place the call on hold and the wait never ends.. Nobody is least bothered.. Atlast spoke with an executive Ms Pratibha she seemed to listen to my query and confirmed that I will receive my complete refund along with the courier charges but now they say they wont!! In clear words I do not want any coupon code from you guys you should have mentioned before when I about to parcel back to your office address courier charges will not be provided in case more than Rs 150 or you people provide coupon codes instead. I spent Rs 260 to courier the parcel and you people are making fun and not ready to return my money.

* In one word this site WORTHLESS

I want to return the watch Id no[protected].I have ordered the product on the dated 22/02/16.I received the product on 29/02/16.After opening the box I see the minute's indicator was broken. Also the product was very low quality. Belt was also dispute. For this said purpose I want to return my money.

I have registered for replacement of a product (order id[protected] from yepme dated 22dec, 15.As per yepme the product verification has been completed on 18 jan, 16. Since the replacement size was not available I have asked for refund.

As per the customer care the amount refund in account will process for 14 to 21 days and refund in terms of coupon code will process 7 to 14 days.So I requested for refund in coupon.I have not received my refund even after 30 days .

I have emailed and called them several times but no action is been taken till now. I have asked for further escalation process but didn't get any information.Twice I was promised that refund will be done withing 72 hours but not done. Again after calling them they said to wait for 5 days but didn't received yet. Now again on calling they are asking me to wait 7 days.

They have been processing my issue past 30 days and has not resolved yet.I am fed up of this service as nor they are providing me the actual clarification about its delay not providing any status.
They are just ignoring my issue.As I am stuck up with them and unable to do anything.Please help me out with this.

Regards

What does AllocationFailedTrans-PT means?
My order no.[protected]
I have ordered two pair of shoes ( buy one get one) and my order is verified but they haven't dispatched my order yet.
It's been two days and i really want my order to be delivered before 19 or on 19th february .
My contact no. is [protected]
I would like to know why my my order status is saying dispatch is pending?

My order no. Is 30055836 and i watch an add on your site get one shoes buy one free so i ordered this shoes but when it delivered to my home i found that it is only one pair of shoes. My mpbile no. [protected] my adress: azad nagar konch.

I placed the order on 15 Jan 2016 and I haven't received the item yet. I'm really unhappy that my order is still not delivered. Really disappointing!!!

I did call couple of weeks back to check the status. The customer representative did say she will update. But nothing moved post that.

Looking for a resolution ASAP. The order number is 16647566

My order number: 16737955 I order 23 Jan 2016 and your expected delivery date: 30 Jan 2016 but not you dispatch my order, so track your order page I order number write and mobile number write submit button click but not mobile number match in display you why? I correctly order number write and correctly mobile number write but why not correctly mobile number match why?

Dear sir,
I bought a T-shirt from YEPME.com on[protected]. My order id is 16631443.
Rs 495 was deducted from my SBI account. Transaction ID is "POS PRCH-POS[protected] yepme.com". They did not ship the shirt. When I called Yepme customer service, they said that I bought from a third party seller, and they cannot do anything. They gave me a phone no and said I should contact him. I called the and they said the prodcut will be shipped within 2-3 working days. But till date they have not shipped it. When I logged in to YEPME today to check the status of the order I saw that they cancelled the order without informing me. Now I do not see the order id under "My order" tab anymore.
I need my money back. I don't want the product anymore. Kindly check and register a case against YEPME.com
Thanks
Kinkar Roy

I want to cancel my order which was wrongly ordered. I had received the yepme confirmation massage . my order number is 30019576 & mobile number is [protected].

Order no: 16073965. I made payment through SC bank and the amount was debited from my account, but yepme customer care denies that. They say the payment was made from SBI. I have shared both my SC and SBI bank account statements, yet they are unable to resolve the case.

I believe complaining here will surely help me.

Thanks

I have to return my product that I buy on 18 jan 2016 order no 16680989 because the color of product I saw on site and the product which i bought from site does not match

Hello Team,

I placed one order on 4th august 2015 I placed oreder id# 14660881 and it was cancelled on 6th of august and go this message " Dear Customer, As per your request your order no. 14660881 has been rejected successfully. Please check your email for more details." Now from that day to till now I placed many calls and sent many emails but mony has not be refunded yet. Please look in to this otherwise I will take legal action against this.

Thanks
Lokesh Nawani

I order shoes by mistake a wrong product but i dont want that shoes i will order back correct shoes so please cencel my order . my order no.16685095

I want to exchange the product, I got & size brown formal shoes and it was wrong it is actually of 8 size, recently when I ordered my number was 7 as per yepme measurement, this time also I ordered the same no. size formal shoe, but this measurement is different, i want to exchange that shoe which i have not used till now, I have complaint but till now no response from yepme.

Order no:_16482431 Despatch Awb No:_Delyepc1698850 order dt:_3/2016 shipping value 399rs. Name:_tanveerakounser D/O:_Ab hamid Qureshi R/O:_Zahid Pora Hawal, pincode :_190008 post office :_Nowshera Srinagar

Sir i have ordered on track sut for that i had pay 1099 but im not satisfied with the quality of track sut so i went to return it and went get money back my order no is16357166 and invoicno BK5240766 kindly pls look in to the need full name sahendrapandey 821303

Dear Sir, I ordered a Denim Jacket and Jeans Total -INR1357 Mode of Payment:Credit Order id[protected], The amount was debited from my account but later i got a mail that my order has been rejected and the money will be refunded to me in next 7 days, more than 7 days have past but am not getting my money back

Refund against Order No 15893075 not received. Request was send them on 20.11.2015 even product also received by them by 25.11.2015. After 10 days I got approval that return is eligible for 100% refund. but still searching the refund amount in my bank which I think never came. And interestingly they don't have email id for customer satisfaction.