Yepme.com Complaints & Reviews

Dear sir,
I had ordered a pair of t-shirt on yepme.com seller site on 13th of april, 2016 but the purchase got rejected by the seller site on 14th april, 2016 after i had already paid for them via mobikwik wallet which amounts to rupees nine hundred and eighty nine only (Rs 989). They assured that the sum would be refunded in my mobikwik wallet within 7 working days but now 23 days have passed and still i am yet to receive my refund. I have tried to contact them several times but each time they have been asking for 48 hours but still my problem is yet to be solved.
I hope the sum is refunded at the earliest.

Thanking you,
Subhradeep dasgupta.

As per my telephonic discussion on[protected], i am waiting for the resolution. I had placed two orders for which 490 yepme points must be given to me but on 4th may, i got an sms from your side that i have got 237 yepme points only. Why? Kindly check .

Details are:
1). Order id 30963859
Placed on 2 may 2016 at 1:58:00 am
Under scheme 50% cashback
Amount paid rs 555
Rewars points to be given 278

2). Order id 30979210
Placed on 3 may 2016 at 9:13:00 pm
Under scheme 25% discount & 25% cashback
Amount paid rs 847
Rewars points to be given 212

I have tried o contact customer care many times but they always replies me that matter is in process .Snapshot of reward points history is also attached .Kindly check & provide me total 490 yepme reward points for my next purchase.

Regards
Lokesh gaba
[protected]

Hello i have booked order No[protected] and the shoes size not fit for me,
i have mailed to customer care but i did not get any confirmation that how to return my product and i got a msg that i have to courier that product to Yepme.
so what benefit if customer has to send the product from his end.
Kindly arrange reverse pickup for the shoes or t-shirt which i was received big size.
And one more thing that do reverse pickup as sometime customers unable to courier that product.

Please do it from your self waiting for your reply.

I order from your website on 3 march 2016 with order number and returned the same on 18 march 2016. Since then my refund is pending and on each and every call they tell me refund will take place in 5 days. They also asked me for my bank to verify that i have not received the refund. Done that still no 30396112 work is done when i called them today they said your statemnt is being forwarded. Do you people need reminders from customers to do your work. I submitted my statement 2 weeks ago and when i asked to talk to a senior i was told i will receive a call but no one called . I regret my decisiin to transact with you yours is just a bunch of ignorant team and have no symapthy towrds customer satifaction. Help me resolve the issue now and stop harassing your customer.

Dear sir,
I had ordered a jeans from yepme.com by the seller ccavenue but that order # 30281943 got rejected but the amount of Rs.458 was debited from my bank account which was to be returned by 21 days but 68 days have been passed but I have still not got my money back and also I have called them thousands of time but its of no use fake promises always.
Kindly register my complaint against yepm.com and ccavenue.

Regards
Neema

I had placed an order for a t shirt. Ir was delivered today. The t shirt's colour isn't as expected. So i want to return the product. The Yepme app is neither showing my order in the orders section nor the app has any option to place a return request. I tried to mail them on ' customer.[protected]@yepme.com' and place a return request. But their server is rejecting my email. I tried it twice still rejected. I request Yepme.com to place a return request for my order and kindly upgrade their app by adding a return option.

Order id : 30911785

Last one weak back i ordered two pair of shoes in the yep me.com yesterday i received my order through the cod when i open my pack i shocked because in that pack one pair of shoes k but another is the sandals ie also different one size is10 and another is 8 instead of the black formal shoes this is the one of cheating i never except from your company please solve my problem as early asproblem

I bought a product from yepme.com on 23/03/2016. But the quality of the product wasn't that great and i didn't like it. So returned the product as per their policy. It's already been a month till now i haven't received any refund. They are giving some idiotic reasons if i ask for the status.

Attaching the invoice, email conversations.

I ordered yepme mens analog digital watch colour red/black order id no.30536991 on 17 march 2016 and immediately after order amout deducted from my account as amount being paid by paytm wallet. I realise i have selected wrong colour in watch then immediately on the same time after 10 min. I cancelled the order. Now i call yepme customer care one lady pick up the call name jyoti, shivani, so and so saying how could i help you. I narrate the whole situation to her then she replied that the amount deducted from paytm wallet will again refunded or reverse to pay tm wallet itself. She asked me to. Wait for 14 days to max.21 days as as this days comes under there refund norms. After waiting for. 21 days. Amound paid is still not refunded so i call again next again one. Lady reply amount wil be refund to me in the coming 4 days so i hope lets wait for 4days..4 days gone no refund made. I call again lady replied due to technical issue it will take 72hrs means 3 more days to refund the amount. I again though ok.. When i check my paytm wallet account still none of the single penny transfered by them.. Oh yes all the time whenever u call they keep lines in hold for 3 to 4 min. Talking to there some higher authorities.. This whole action repeated several times with new excuses ever ready by them. Still today is 23 april 2016 i didnt got my refund back as it is alredy over 1 month. The worst online website i have ever come accross with the worst management system who are hired to manipulate customers and steal there money. Its totaly disgusting waste of money waste of time acting as an fraud chit fund company collecting numerous amount from the people and finaly one day just shut down there business. It was my very bad experience that i shop from this website. Amazon, snapdeal, flipkart are some of the 100% genuine online sites which i always prefer.

I have wrongly place an order of another shoes by mistake. And the shoes i ordered size no. is very big too. I dont want to buy that i ordered so i want to cancel the product(shoe) that i ordered from mistake. I sincerely apologized for my mistake and it wont happen again. So please accept my kind request without fail and cancel my order. With kind regards.

My order is wrongly selected which was i cannot want so i want to cancel my order having order no. 30780384 . Please consider an action on this

I did not get any refund regarding my product order number[protected] and also refund of courier .courier detailes mentioned in attachement.please refund amount as much as possible.i didnt get any rcovery till now.such a waste performence.i want to get refund of courier also

I had returned the product on 27 dec 2015 and they had also confirmed the return. Its 6 april 2016 today and still yepme.com has not credited the money on my account. I have sent 30 emails to them and they are taking 5 to 6 days for answering single email.
Very poor service. I have sent them bank detail statements multiple times and still they are not crediting the money. I am really frustrated. Please take some serious steps against them. I have called them more than 25 times and they dont have any toll free no either. So the customer have to pay the telephone bills also. I have spent more than 250 rupees on the call and they have to credit my Rs 1218 . I would not recommend this shopping website to anyone. Now i know the reason behind not putting the reviews and comments box on their website.
The order no is 16381247 .
email id is [protected]@gmail.com

Order no 16381247... i order on 27dec 2015 bt i cancelled my order...till today i didnt get my refund... bas same wording within 7 days bt abhi tak 7 days nhi ayee h and no call back servies...and girpreet sir ke to 9feb se abhi tak 24 hrs hi hi hue h... and within 2hrs me call back ho jayegi bt aaj tak wo 2hrs nhi hue h...3 bar bank statement provided kar di bt abhi tak refund nhi hu h ...never shoping wid dat sites i[censored] want to shoping den go for snapdeal ... maine kal shoping ki ti snapdeal se night me order cancel kiya and today i got my money... snapdeal refund my money with in 1 day... so never shoping with yepmeeee...digust site for shoping... no call back services ... refund services is veryyyyyyyyyy weak...

Hi can i know wht is the process for exchanging the shoes .I bought them two pairs one 7 number and one 8 number but i want to exchange one 7 number pair with 8 number with new pair as 7 became to short for my brother .So please suggest me on this how to do it asap .Call me on same number [protected].My order number is 30610392.
I want to replace the 7 number shoes with 8 number as 7 number shoes are very small for my brother's leg and it is very hard to wear it .So please can you exchange the shoes is there any replacement can be happened .

I want to cancel my order which was wrongly order and the order number is 30589744

I have ordered formal shoes on buy 1 get 1 offer. This is the first time I am ordering something through yepme. The expected delivery date was March 12, 2016. I haven't received my order yet. Please check the screenshot that I have attached.

I had done shopping and after I cancelled my order on 25feb, there I got the sms that in a week u refund will given till today the the refund not given and I call many times, first time told in 14days, after then I called telling 21day... Order no 30325656

I have order a pair of shoes with offer buy one get one free but i received only one pair of shoes ., so thats by i want refund my money my order no. Is 30454544

Dear sir,
I replacement to my shoes because it is not comfort me or size is small or the product is not likely.
Thank you