Yes Bank Complaints & Reviews

We are having a current account with yes bank in MORADABAD Account
number. [protected] VIJAY VALLABH METALS.

We have got a foreign inward of 3000 usd and 8245 usd (copy of TT attached for your reference.) from one of our customer of Qatar against export of goods.

We have deposited all the relevant documents in the branch here in MORADABAD.

But what the officials here done is that they have settled the payment o[censored]SD 3000. as against samples, without informing us, and we have not even provided any documents which confirm that the payment recd is for samples, in fact the payment was received for export of goods.
And the problem I am facing now is that the bank officials are not
accepting their mistake and are not settling the balance payment
received (8245 USD) Current bank officials are now saying that this has been done by one of the previous official Mr. Ravindra Manral. and now I have to talk to him regarding this matter.

All what I just want is to settle our payment received or provide us the documents against which the bank has settled the payment o[censored]SD 3000.

I am enclosing all the relevant documents of that shipment of ours.

Please see to it and do the needful asap as I am not getting any satisfactory
response from the current bank officials.

I, sarla gupta, the holder of saving a/c no. [protected] with your ludhiana 2 branch. I deposited a cheque of dollar 151/- on 22th sept. 2019. On 25th received a massage for deduction of rs. 1180/- further on 29th oct rs 8408.29 were credited to my a/c with rs 340/- as charges again. The rate of dollar at the time of conversion was rs 69.49 as mentioned by your bank. This way your bank deducted dollar 30 and i was charged dollar 52 approx. As charges. I tried the branch and some superiors as well but they didn't do anything till now. I made a request earlier also. The complain no. Is ceo [protected], but still no response till now. I therefore, request to kindly get settle my claim of dollar 151/- as other bank paid rs 10255/- against dollar 151 to my sister.
Regards
Sarla gupta, b-34/7209, durga puri
Haibowal kalan, ludhiana-141001.
Mob.- [protected]

I had applied for Yes Bank credit card around a month ago. After completing all the formalities I was assured for timely delivery for credit card. However, I received it late and purpose for credit card has been over passed. Moreover, the limit provided to me is embarrassing and of no use. Further, I was not entertained with the details for increasing the limits even after discussion. I am very disappointed and want immediate cancellation of credit card.

APPLICATION NO: YBAE973842
PLACE: Chandigarh (IT park)

Dear sir/maam

I m the account holder of your bank and my account number is this 2030 at srinagar branch. Actually i was opened this account for my daily use and also for other tasks after your agents is coming towards me and giving me this account number they are told me its totally free nothing charged you have to pay after 1 year ago bank automatically deducted money on to my account i was shocked and call to customer care they told me go to branch when i going there i was heard its one year offer free and after that i have to maintain 10000 but im student belongs to poor family how can i mange 10000 in a month please help me and i want close this account

Regards

Name basit shafi
Cell no :[protected]

I have been trying to use checks of post office savings bank of india with this bank three times. However, the clearance department is having it returned saying that such account does not exist. This happened in the gurgaon, haryana branch.
If you notice that the "post office savings bank" is older than the independence of india and is functional in india since the british era in india, but the bank claims that neither such a bank exists anywhere in india or the world and also that i have created original checks and am trying to use it in the bank to get money into it.
From where will i get any money if no such bank or account exists? Am i crazy to do such antics? What benefit will it do to me to first create original checks, passbooks, transactions of atleast 30 years and even more and then present in a bank which is not even half the age of my account in the post office savings bank.
This time they cleared that they had been presenting my check of post office savings bank at state bank of india. For this reason its being rejected and returned saying "no such account exists".
Obviously this would happen. If you take a check from allahabad bank to get clearance from punjab national bank, same would happen.
So, yes bank is trying to get my check cleared at a third party bank altogether. Not once, three times they have done this to my checks. I am glad that they are not charging me any penalty for this matter atleast. Had they done that, i would have filed an fir instead against the bank.
When i asked the bank why they are doing this, they claim no idea or clue of it whatsoever. The bank employees claim that they are not even being aware of any such bank in the name of "post office savings bank" in the entire world. They claimed that they will still email the concerned department for an explanation and have it resolved, but i doubt that they would do anything since i have no update and its nearly 10 days now. I think they have done absolutely nothing.
This is total harassment to the customer as well as embarrassment to me and my family.
They either need to get updated with the types of banks and financial institutions operating in india from atleast more that 150 years. Have they employed total # or uneducated staff in their organizations who are not even trying to research rather trying to claim that the customer is a fraud. The employees in the rishikesh branch had my checks returned twice for the same reason. They had also misbehaved with us offensively asking us to prove in writing my relationship with my wife and daughter before they would open our account. Their sales department is a hopeless one.
Kindly have this matter escalated to the highest level so that they reconsider who to keep employed and who to upgrade in their trainings so that they dont cause problems to their customers and insult them outrightly.

I am trying to foreclose my personal loan and struggling to get foreclosure letter from yes bank. Not showing the urgency they showcased while sanctioning the loan, very poor customer service.

Why customer should suffer with extra interest for bank's poor process. Are they getting manual signature from ceo for each letter? I don't know. Very poor banking experience

As i am communicating with her for my card purpose for sattelment, she is calling to all my relatives and making harassment instantly by call them as of she is communicating with me then also she is continously calling to my relative i am filing NC against her and may commit suicide for her Noncence
please lookafter this and revert me as soon as possible .

Dear sir,
I have done a imps transaction from yes bank 15000 rs dated 7th august 2019, account no. [protected] to baroda gramin bank correct account no. [protected] and correct ifsc code barb0brgbxx but i am enterd wrong ifsc code barbobgrbxx and account no. Same [protected] then ammount credit in baroda bank bhadeser branch not in baroda gramin bank churela. Beacuse both branch account no. Are same. I am so many follow upwith yes bank but not give any possitve response, yes bank told me that bank not credit your ammount but i am contactt to baroda branch they told me that we are not recived any type of mail from yes bank. Baroda branch told me that yes bank imps team has sent a mail to baroda bank imps team then baroda imps team sent mail to bhadeser branch then we will refund your ammount. Bank of baroda fully support me but yes bank not supported.

Yes bank is a fraud bank, please don't open it, i have saving account and credit card, for some reason i am not able to pay credit card bill then they block my card and hold the account, now i pay the amount even then they making fool to me, customer care telling collection department blocked and collection department is telling talk to customer care for unblock and issue of new card.
Now my money is on hold and not able to use it please don't open account and credit card.

I have home loan from yes bank since last two years. Now i want soa (Statement of account) for further use... I cant contact with yes bank customer care, because the number yes bank mentioned on sension letter and the same number on yes bank official site but all numbers r dead... So how a customer can contact with bank???

Really very poor service

Dear sir/ ma'am,

I would like to bring your kind attention on fraud transaction of rs 1700/- happened from my savings yes bank account on dated; 02nd june 2019, sunday at 3:00 pm.

As i found about the fraud transaction around 6:15 am in the morning of 3rd june, monday; filed complaint of fraud transaction by calling customer care executive at[protected]Complaint ref id; cs[protected] and put debit card on deactivation by own (Ref id; ce[protected].

I have filed police complaint and same copy submitted to my nearest yes bank branch ruchika khatter at add; sco - 2, sec-15 part 2-gurgaon

I am not getting any support from bank to resolve this issue.

Looking forward to hear you on the same.

Dear sir,
I want to closed my bank account this is a salary account which is not credited salary previews long time but every month we getting later from my home branch i already put request to my nearest branch his not responding
And he told me to you have to visit the home branch and clear the penalty amount so i want you to know what is the penalty amount.

Hello, i am repeatedly receiving the below msg
Dear cardmember, your request for the payment for tata power account 90*0*4*75 for rs 2486 through yes paynow facility has been processed.

I have already de-registered the biller from my account, still i am receiving the above msg. I tried calling customer support for the reason as mentioned before. I was asked my registered mobile number, (I shared it), and date of birth (I did not).
I refrain from sharing my date of birth as that is something personal and i don't wish to share each time i call, i said that and asked to ask any other question as other banks do, and if and only if i am calling from random number questions for verification is asked, also the question can be asked to change. Perhaps the customer support person repeatedly asked me the same question, and the discussion ended up.
I still raise a point where the question was why the bill payment is processed for the biller i have already de-registered and i don't deem the question of verification to be the date of birth fit to be asked by any one.
Pertaining to your adherence to the particular question of date of birth rather looking up for the sense of security and point of dispute i wish to discontinue your service
Regards
Dr. Manish

To
The head consumer complain

This is to in form you that i wanted to open a nri account in yes bank. Your representative mr. Abhishekh (Mobile no: +91 [protected]) visited twice and collected all related documents and a chq of rs.11000 15 days back. He has also handed over the welcome kit to me which consists of chq book, atm card etc. Since then neither my account is activated nor my chq and documents are returned. The above representative is not even responding to my calls.
I also called up yes bank helpline and logged my complain, but nothing has been done till date.
This very unprofessional. If the account cannot be opened i need the cheque and documents back.

Account no mentioned in the cheque book: [protected]
Branch: ballygunge, kolkata 19, ifsc: yesb0000795.
Name: sandipan chakravorty
Mobile no: +91 [protected]

Expect a quick response from yes bank.

Regards

Sandipan chakravorty

To
The head
Gravance redressal
Yes bank pvt. Ltd.
Subject-for new widow pension not credited in my account. No satisfied answer given by yes bank branch manager.
Dear sir
I jawantri devi w/o balwant ram has an saving bank account in yes bank narain garh branch. Its no. Is [protected]. Problem is that my widow pension is not reflected in my account. The district welfare depart ment already credited my three months widow pension in my account.in pension my pension id my transction status shows” other”. I discuss the problem with yes bank branch manager naraingarh. He tells me that by mistake heopens my normal account instead of pension account. I also gave him the approval letter given by the department and other document. But i am not satisfied with answer of bank manager. He did not give me any proper solution about the problem.
Sir, i am a widow. I have no other sourace of income. Please find the solution as soon as possible.
Thanking you pension id-6538685
Yours truly
Jawantry devi
Vill-ambli, the-naraingarh
Dist-ambala, pin-134203
Mob-[protected]

I've been served the notice period of 90days (09/05/2019) to (06/08/2019) and even in notice period i've been transferred as debutation.


However on 22nd may 2019 bm rejects my resignation request and with confirmation from hr and bm, i have re-initiated the resignation request on 23/05/2019 with the calculation of same last date (06/08/2019). And the same has been initiated in mail.

There is no initimation of short notice till i served and handover formalities on (06/08/2019)

After receiving fnf the amount of rs.12, 958 has been deducted as notice pay recovery, once i have raised the issue of shortfall in pay you people are saying that i've not served 90days notice period and there is short fall of 14days.

My self mayur verma, privilege customer of yes bank account as well as in yes securities. However, earlier when i was investing in yes securities with purchasing of vsp plans and doing daily trade and margin trading giving profit to your brokers they are responding to my calls and mail daily. Now when i m not doing too much of margin trading then tour customer service has stopped responding my nails and calls.
Even my relationship manager sitting in mumbai yes security branch mr. Shailesh raval / mr. Vasu dev. No one is responding to my mails to my queries from last one week.
I also observe that my shares holding is being manipulated and i m not seeing my mtf stocks under my margin segment rather than those stocks has been transferred into derivatives cnc and gas been asked from me to clear that dues of purchase as soon possible.

Kindly take necessary actions against yes securities as they are just bother of their brokerage and profit. Leaving the customer in between without any support.

My contact number: [protected]

Hi,

Dinesh paswan
Card no : *3315

I was using your credit card last 3/4 years but some how my financial problem i was not able to pay on time but 20th aug 2019 i was getting call from your agency person name vijay kadu and your employee smita panchal they are saying you have to pay i send him massage come and collect the cheque but the did not then he collect numbers from social media and call to my...

On 12 sep 2019, between 12:27 to 12:52 pm 10 transactions are made of rs.10000 each at patanjali haridwar which are fraudulent and i own no where to these.

I hold nri account with yes bank and there had been repeatedly messages of fake amount deductions were received earlier too. Since there was no amount deducted from my account and reporting to the bank had no such alert to keep safe, everything looks normal until today my account got debited with 1 lac rs. Straight.

I want this back from yes bank because as an aware customer i ensured full safety of my account and related information.

I a nri on a visit back home and had incurred some charges in one of the restaurants in trichy. Instead of charging me in the local currency (In inr), which i had marked specifically on my bill, i had been charged on usd. The problem with the usd charge by yes bank is that, on top of the bad exchange rate they use for the currency conversion, they slap a 3.9% markup on the overall bill that is akin to daylight robbery. While in the grand scheme of things this may not be a large amount on my bill, as a matter of principle it is indeed robbery. Instead of getting the going exchange rate (Which my us bank provides with no foreign transaction fee) of say around rs.71+ per usd 1 as of 06 sep., yes bank's rate comes to rs. 67 per 1usd.
I have raised a complaint and have not heard from the vendor yet..