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YU Televentures

Yu Televentures — Phone replacement not done after long wait

Address:Mumbai City, Maharashtra, 400072
Website:www.yuplaygod.com

I Bought new mobile device Yu yunique on 31 Oct, 2015 stopped working in 30 days raised a complaint at manufacturer yu televentures and they said i will get it replaced within 15 days, they even mailed me the same also AWB number got generated.I kept following up with Yu televenture every 10 days, i but i never got my device and after 4 months they said it got canceled and asked me to repeat the same procedure but i denied its been more than 5 months now and i haven't recieved my device yet.Please help.
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Comments

Yu Yureka — My Yu Yureka is stolen

Dear Sir/Madam.., _-My Micromax YU Yureka Mobile is Stolen & i want to Track of M_IMEI: [protected] & S_IMEI: [protected] Please mail me the Status of MY_MOBILE. I am very thankful to You. E-mail ID- [protected]@gmail.com
Reply
YU Televentures Customer Care's response, May 20, 2016
Verified Support
Hi Deepak, We regret that you lost your phone. Please follow the following steps; 1) Get your sim blocked from the service provider 2)Report a FIR with your local police station with your unique IMEI number mentioned. They will take the required action.
Hi,

We apologise for the inconvenience caused. Pls share your ticket number along with your mobile number and our team will get in touch with you asap.

Team,
YU
Reply
Issue reported on(Name of the Device/Accessories): Dinesh Jadhav.
Device COLOUR/ACCESSORIES COLOUR: Black colour Device, Black colour accessories
Name: Dinesh Jadhav
Mobile no: [protected]
Alternate no: [protected]
Email id: [protected]@gmail.com
IMEI 1: [protected]
IMEI 2: [protected]
Address: Room No.3, Tembulkar Chawl, Near Meghnath Mandir, Meghwadi, Jogeshwari(East).
City: Mumbai
State: Maharashtra
PIN Code: 400060
Date of Purchase: 31 Oct 2015

Reference Ticket id: 1898890

ORDER#:MH[protected]
Reply
Hi,

Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.

Team,
YU
Reply

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