[Resolved] Yu Televentures — Yu yuphoria fake company | |||||
Product: yu yuphoria Status:in warranty Registered mob: [protected] Problem:touch screen fault Submitted service center:14th feb... It was assured that the working device will be sent to me in a maximum of 45 days. But not yet dispatched from warehouse of yu. It's been more than 52 days. They keep on telling to wait 10-15 days for last one month. I have call recordings as well. My email not acknowledged by them. Should i complaint in district court of gurgaon? Was this information helpful? | |||||
May 17, 2016 Complaint marked as Resolved They company had been delaying the delivery of the product unnecessarily telling that that the logistics problems have crept in...
I received the product after 3 months. I won't say about the quality of product which i received coz it wud be too early to decide.
Overall : A bad company
buy products from already established company like Sony, Samsung, Nokia... Why should be bear the pain if they are under their phase of establishment... We are paying so we deserve to avail the best... YU Televentures customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Hi,
Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.
Team,
YU
Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.
Team,
YU
Micromax Yureka — Mobile switching off automatically
I have buy Micromax Yureka before two months and from last one month mobile is switching off automatically please resolve my issue earliest as possibleCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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I had spoken to yu customer care and gave my phone to micromax service centre as per their request!!!
I have the jobsheet of service centre also.
the jobsheet number is S[protected] dated[protected]
I have sent them my mobile and they have been telling 10 days from past 2 months
I am going to file a consumer complaint today..
I have already told yu customer service agents that I will be filing the complaint and I have recoreded their resonses!!!
worst customer care in history!!!