Yu — Yuphoria mobile not replaced yet

Address:Gurgaon, Haryana, 141001

My name is sneh from ludhiana (Punjab).I have a complaint regarding my
Yuphoria yu5010 that i submitted on service center on 11-march-2016,
Because there is a problem in display of my phone so i submitted it in near
Yu service center and they said that it should get replaced with in 20-25
Days, but now its about 1 month has already passed but there is no
Replacement of my phone yet, i don't even get a call from yu care suppport,
I just wanted to know about my phone replacement status
Here is the the job sheet details that given by service center to me.

Job sheet no :

N[protected]
Submitted on:[protected]By hand)

Please help to solve my issue and replace my handset as soon as possible,
As i'm facing many problem without my phone..

Thanks

Name: sneh
Contact: [protected]
Alternate contact: [protected]
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Comments

Worst service ever! It's been almost 60 days and the phone yu yuphoria is not yet dispatched.
One of the dumbest service centres ever.
I don't know if I will get back my phone also.
Bunch of stupid people.
One of the worst services ever.
I submitted my phone(yu yuphoria) on February 10th and my phone is not yet dispatched.
The customer care gives dumb reasons.
Bunch of stupid people.
I don't know if I will get back my phone also.
Worst to the core.
Hi,

Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.

Team,
YU
Product: Yu Yureka
Submitted on 14th Feb... Not yet dispatched from warehouse of yu after replacement. It's been more than 52 days.

Should I complaint in District Court of Gurgaon?

Phone /About working of apps

My Google aaps are not responding properly and also some other apps this problems are coming now a days not before .
I also exchange phone one time .
Please solve my problem as sonn as possible.

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