Zaakpay.com Complaints & Reviews

I am mahanand uppar, i tried to book tatkal ticket on december-02-2017 from dharwar to yeshwantpur. While booking ticket amount got deducted but ticket booking transaction failed. Irctc transaction id is: [protected]. As this booking is not confirmed kindly refund my deducted amount rs.775.90/- to same account. Bank transaction id is:[protected].

Kind regards,
Mahanand uppar...

I have booked one ticket in irctc on 14-oct-2017 through irctc mobile app and payment gateway is zaakpay and cancelled the ticket on 27-nov-2017 due to some personal reasons, but no amount is revert to my account. Irctc said we have refund your money to zaakpay on 30-nov-2017. Hence i requste to you please do the need full as soon as earliest

Cancellation id is [protected] for transaction id [protected]

I...

I have booked one ticket in irctc on 3-nov-2017 through zaakpay and cancelled the ticket on 27-nov-2017 due to some personal reasons, but no amount is revert to my account. Irctc said we have refund your money to zaakpay and the cancellation id is [protected] for transaction id [protected].
Additional info: pnr no. [protected] kindly help at earliest....

I booked irctc ticket on 26 november transaction i'd [protected] but ticked not booked and my refund not return yet. Irctc web shows amount is refunded on same day and refund id is [protected]. Refund amount 1510. Please return my refund as soon as possible.
Parag singh
Booking date 26 november
Mob [protected]
Transaction refund id [protected]...

Dear sir,
I had tried to book a ticket on24/10/17 by train 19713 from swm to whm but the transaction failed.Id [protected].
Amount of Rs. 4130 was deducted from my Axis bank account .( INB/[protected] / ZAAKEPAYMENT SERVICES PVT LTD on dt 24/10/17)
I am sending you the Axis bank statement.
Please look in to the matter and return back the money.
Thanking you,
Arun Bibekar
[protected]
Mrs...

Hi sir/madam, i am v prem kumar, i have booked a sleeper class (Sl) ticket in tatkal quota from pithapuram (Pap) to secunderabad (Sc), dated on 21-nov-2017 for date of journey:22-nov-2017, with transaction id: [protected], through zaakpay pg. Irctc has been showing as refunded on 24-nov-2017 with cancellation id: [protected], but amount has been not credited in my bank account....

Merchant order no : zp55ef8762a67ca[protected] — successful transaction.

Date :[protected]:52:32.717
Amount : 555.90
Bank ref. #: [protected]
Hi,
This is senthil raja manager at indian overseas bank, central office, chennai.

With reference to the above transaction details, payment made through zaakpay in irctc.
Amount debited from account but nothing is reflecting...

I have booked rly. Ticket on 11.11.2017 through irctc. Portal i have paid amount through sbi net banking. Ticket got cancelled for train on 26nov2017 automatically as it was still in wl after chart preparation.

When checked in portal it says refunded to bank but it was not credited to my account yet. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank:...

Dear sir/mam,

This complaint is regarding irctc non refunded amount. On irctc it shows refuned to zkpy but not received to my bank account. The details of transactions are as follows:

Transaction id: [protected]

Cancellation id: [protected]

Refund amount: 2840/- rs

Refund date shows on irctc is : 17 nov2017

Kindly resolve the issue early as...

Transaction id - [protected] dt 25-nov-17 bank name - axis bank
Cancellation/refund i'd [protected]
Transaction amount 1155.0
Refund amount 975.0
Refund date 27-nov-17 bank name - zkpy
Hi.
I booked a tatal ticket but in waiting list.. It was cancelled on before departure of train because of waiting list. The money was deducted of rupees 1155. I checked the irctc website. It shows it was...

I've cancelled 3 tickets but the refund amount has not been credited to my bank a/c.
A/c no.[protected], refund amount-3870/-, bank refund transaction id-zp55cc5c1c4923d,
A/c no.[protected], refund amount-9675/-, bank refund transaction id-zp55cc5a8164ed0,
A/c no.[protected], refund amount-3230/-, bank refund transaction id-zp55cb17c42cc4b...

While i was booking a train tickets my transaction was failed and my amount of rs.675.90 deducted from my account by zaakpay pg.
Following are the details of failed transaction.
Irctc reference no. [protected]
Ref no.[protected]
Dated - 27th november 2017
Time - 09:22 ist
Amount - 675.90
It's an request application for refund my amount. Kindly look into the matter.
Thank you....

Dear sir/mam,

This complaint is regarding irctc non refunded amount. On irctc it shows refuned to zkpy but not received to my bank account. The details of transactions are as follows:

Transaction id: [protected]

Cancellation id: [protected]

Refund amount: 405 /- rs

Refund date shows on irctc is : 27 nov 2017

Kindly resolve the issue early as...

Please note that i had cancelled my irctc ticket on 24th november 2017 and itctc website shows that the refund has been made on 27th november 2017. However the refund has been made to zpky bank and i have still not got my refund of rs. 3000.00.
Transaction id. [protected]
Cancellation/ refund id. [protected]
This complaint is thus to remind you of my pending refund status and also a request for the same refund...

I cancelled one of the passenger's ticket with cancellation id [protected] on 19th october 2017. The refund status on irctc website shows that the amount has been refunded to zkpy bank but i booked the ticket from axis bank and i haven't received the amount in my account yet even after more than 1 month has passed.
Please find below the details of the cancelled ticket:
Transaction id: [protected]
Refund id: [protected]br...

Dear sir/mam,
I have booked ticket from irctc rail connect using your payment gateway on[protected]. My account has deducted with amount 545/- but my ticket is not booked.
Irctc is showing that is done to zaakpay pg.
Ticket details:
Transaction id:[protected]
Navjeevan exp (12655)
Tel-mas
Booking date:26 nov 2017
Payment status :payment requested
Bank name:zaakpay pg
Journey...

Dear sir/mam
I had booked tatkal ticket from irctc using your payment gateway on 22 nov 2017. Then i canceled ticket. Irctc is showing refunded to zakpay but money is not refunded in my account. Kindly look into this matter. Ticket details are given below.
Transection id. [protected]
Pnr no. [protected] 22940
From jl to st travel date:23-nov-2017...

This is in reference to a payment made through Instamojo Technologies on the 8th of February, 2017.
I had made a payment to pay for a college trip, the transaction amount being Rs. 6194. My bank account was debited with the same amount but the payment was not made due to which I had to make the payment again. I filed a complaint with my bank and they processed it. Now they advised me to contact you to refund the amount.
Kindly...

Hi team

I have booked the ticket in irctc on 18-oct-2017 through zaakpay and cancelled the ticket on same day, but only partial amount of 3610.0 rs is only reflecting in my account and another partial amount of
3610.0 rs still not refunded to my account. I contacted the irctc and they have provided the details which is shown below

Pnr: [protected] transaction id: [protected]
S. No refund date rfnd...

Dear sir i had booked a tatkal ticket on irctc connect app the ticket was automatically cancelled as it was tqwl ticket but still the refund hasn't been processed pnr no [protected] kindly check into the matter and resolve it immediately refund amount 325 inr transaction id.
It already 10 days still i havent received any response towards it i hope this payment gateway doesn't cheat anyone...