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Zaakpay.com Complaints & Reviews

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Last updated Feb 14, 2024
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Zaakpay.com reviews & complaints page 66

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T
TK Tiwari
from Dibrugarh, Assam
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please refund my amount in my account

I booked rail tickets on 18/10/2017 through irctc rail connect site.. Through debit card.. Ticket cancelled on 26 dec 2017. And refund done by irctc on 28 dec 2017.. But still i didn't get amount in my account..
T. Id.[protected]
Cancel t. Id.[protected]
Two passenger
Booking aap. Rail connect app
Amount.. Not refund but irctc site show amount refunded to zaakpay pg..
Plzzzz...
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R
Raghavrm
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

railway irctc refund amount of rs. 160/- not received - reg.

I booked train ticket in irctc on 30th december 2017 rs. 220 + 5.9 (Tax) using internet banking. But some reason my ticket was cancelled. I get a message from irctc (Pnr [protected] ticket cancelled, amt 160 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.) on 31st december 2017. From now also i not receive any amount (Rs. 160/-) in my account. Kindly do the needful as quickly...
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R
Rouf Rahaman
from Bengaluru, Karnataka
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money refund issue

Dear sir i have use on irctc payment on your merchant side net banking i have ticket cancel but not credit my balance i have send txn number
1 [protected] 31-dec-2017 [protected] cancelled 810.0 690.0 zkpy refunded 03-jan-2018
2 [protected] 31-dec-2017 [protected] cancelled 810.0 690.0 zkpy refunded 03-jan-2018
This amount is refund irctc but not credidt my account...
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N
nithin225ganga
from Hyderabad, Telangana
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irctc refund amount not credited

Dear sir,
I booked railway tickets through irctc rail connect app and used zaakpay payment as gateway. Irctc refunded my cancellation amount to zkpy but, it is still not credited in my bank account

Mode of payment is : net banking

Bank name: sbi

And all necessary details are as follows:

Transaction id : [protected]

Refund id : [protected]
Refund...
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R
roshany4u
from Mumbai, Maharashtra
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irctc amount not settled through zaakpay

Website:Zaakpay.com

2 transaction failed on irctc portal on 28th dec 2017. As per irctc, amount for both transaction is settled on same day through zkpy. Please see below.

S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 28-dec-2017 [protected] failed 3210.0 3210.0 zkpy refunded 28-dec-2017
2 [protected] 28-dec-2017 [protected] failed 3210.0 3210.0 zkpy refunded 28-dec-2017br...
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S
Singhprince
from Delhi, Delhi
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irctc refund still not credited

I have booked 3ac tickets on 28 dec17 but due to some reason it was not booked and amount was debited.in the refund history it was showing that refunded on 03 jan 18. But i still have not received refund. Please refund the amount as soon as possible transaction id - [protected]
Refund id - [protected]
Amount 3710 /- + 5.9 (Booking charges)
Booking mode - internet banking...
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D
dharvesh1008
from Noida, Uttar Pradesh
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refund not credit my bank a/c by zkpy

I have booked rly. Ticket on 28.12.2017 through irctc. Portal i have paid through uniin debit card. Due to some reason my rly ticketc cancelled on 30.12.2017. Irctc portal says payment is refunded on 03.01.2018 through zkpy. But cash not receved inmy bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 03.01.2018
Refund amt 1740/-
Phone...
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S
sirvisonu
from Jodhpur, Rajasthan
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not receive my my bank account

Address:306119
Website:Irctc

I have booked rly. Ticket on 28-dec-2017 through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc cancelled on 28-dec-2017. Irctc portal says payment is refunded on 3-jan-2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[[protected]]
Refund id [[protected]]
Refund bank zkpy dt 3-jan-2018
Refund amt 1140/-br...
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A
Asrit Kumar Bolisetti
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but ticket not booked. still refund is not deposited.

Transaction i'd:[protected]
At the time of booking[protected] money debited and ticket is not generated.
It is at the time of tatkal around 11:05 clock. And the transaction ref no:igacpeito4. Amount paid through netbanking off account number [protected] with ifsc code:sbin0014364, repalle bazzar branch.

Amount is not refunded. So please process this issue and credit the amount.
Amount is:555.9...
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K
kpsarangi
from Brahmapur, Odisha
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money not refunded in the bank account

Cancellation id [protected] dated[protected] amt rs.3105.00
Cancellation id [protected] dated[protected] amt rs.2520.00

For pnr no.[protected] hwh to bbs by train no.20889 on[protected]
Pnr no.[protected] bbs to hwh by train no.22864 on[protected]

Shri k p sarangi
Contact no.[protected]
Mail address - [protected]@rediffmail.com

I think the above information is...
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C
chetanp1983
from Mumbai, Maharashtra
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no refund received for failed transaction on irctc

Address:Mumbai City, Maharashtra, 400004

Hi,

I had done transaction on irctc on[protected], transaction was failed but money was debited from my credit card of hdfc bank.

Below mentioned are the details of the same, kindly check and revert back.

Below mentioned are the details of transaction

Amount debited was 832 (820 ticket cost + 12 pg chagres)

Failed transactions details
Transaction id: [protected] br...
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S
sankar panigrahi
from Duliagaon, Assam
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payment refund

Address:Tinsukia, Assam, 786189
Website:www.consumercomplaints.in

Dear sir i booked railway ticket through zaakpay payment but the ticket is not booked and the amount is debited from my bank.

Mode payment is - net banking
Bank name - sbi
And all necessary details are as follows
Transaction i'd - [protected]
Dt - 28 mar 2018
Train name & no - hwh yesvantpur exp (12863)
Ticket charge - ₹ 365.00
Please refund my amount as quick as possible......
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A
Avi024
from Guwahati, Assam
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irctc rail connect train ticket cancellation refund

Website:zaakpay.com

Dear sir/ma'am,
I booked railway tickets through irctc rail connect app and used zaakpay payment as gateway. Irctc refunded my cancellation amount but, it's still not credited in my bank account.

Mode of payment is : net banking

Bank name: icici bank

And all necessary details are as follows:

1. Transaction id : [protected]
Transaction date: 25-dec-2017
br...
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S
srmkamil
from Coimbatore, Tamil Nadu
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the irctc ticket cancelled on 28 dec id 1000000207869426 not refunded

The irctc ticket cancelled on 28 dec id [protected] not refunded. I booked train ticket on 29th october 2017 for the value of 550.00. I cancelled the ticket on 28th december, the schedeuled date because of the running late of the train for five hrs. I got the notification in the irctc site that the amount has been refunded. But i am yet to get the amount refunded. Kindly resolve. Thank you....
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M
mohanraokr
from Perambalur, Tamil Nadu
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pnr refund

Address:636006

Sir,
I have booked irctc tatkal 2 1/2 tickets (2births n 1without birth) on 21.12.2017 pnr no:[protected] for rs.1380 which is in waiting list not confirmed, but not yet reverted the same till now. Doj: 22.12.2017, mode of payment: net banking, bank: hdfc,
Cancellation message received from irctc 23.12.2017.
Regards /mohan rao...
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S
ssrinivas1196
from Hyderabad, Telangana
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irctc - ticket amount not refunded

Address:521108

Dear sir,
I booked railway tickets through irctc rail connect app and used zaakpay payment as gateway. Irctc refunded my cancellation amount but, it's still not credited in my bank account

Mode of payment is : net banking

Bank name: iob

And all necessary details are as follows:

Transaction id : [protected]
Transaction date: 21-dec-2017

Refund id...
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T
tir_nandi
from Bengaluru, Karnataka
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irctc - cancellation amount not received in my bank account

I have booked 1 ticket on 21.12.2017 in tatkal through irctc app. But the booking status is tqwl/25 and i have cancelled the ticket. Total ticket cost is 1130.00 and total refund amount is 1065.00. Irctc portal says payment is refunded on 25.12.2017 in zkpy. But refund amount not received in my bank a/ c. Please resolve this as soon as possible. Transaction id - [protected]....
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Following are the details provided to check & refund the amount immediately for the IRCTC Ticket booking failed transaction.

Transaction ID: [protected]
Date of Booking: 26-Dec-2017
Transaction Amount: Rs. 5310
Bank Name: Zaakpay PG

Railway Ticket Booking
www.irctc.co.in

Ticket is not generated and irctc site showing as transaction failed.

Plz do the...
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R
Rapperikk
from Thanesar, Haryana
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refund yet not received

I have booked rly. Ticket on[protected] through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc cancelled on[protected]. Irctc portal says payment is refunded on[protected] through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Refund id - zp56097d7250829
Refund bank zkpy date[protected]
Refund amt 820/-
Phone no.[protected]...
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S
Stalin tom
from Kangayam, Tamil Nadu
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money refund complaint

I have booked a irctc railway ticket though your bank payment.. But the ticket was cancelled and the ticket amount was refunded to your bank... But the money was not refunded to my bank. Account.. Please refund my money as soon as possible.. Money refunded to your bank on 26.12.2017
Txn id -[protected]
Refund id-[protected]

Contact me on - [protected]@gmail.com...
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