Zaakpay.com Complaints & Reviews

I have cancelled two tickets on irctc. It showing refund is completed but i have not get refund in my account. Please look into it asap.
Transaction ids are
A) [protected]
B) [protected]

Refund ids are
A) [protected]
B) [protected]

Please refund my all money creadited in your bank as soon as possible..

Contact me on [protected]@gmail.com...

I had tried booked rly. Takal tickets using irctc portal on 21st dec 2017.

The transactions failed twice and in the irctc portal refund status tracker, the refund amount seems to be sent to zkpy with refund status as refunded.

But the cash not receved in my bank a/c. Please resolve this as soon as possible

Transaction id / refund id / transaction type / refund amt / refund date
[protected]...

Hi,

Requesting a refund for inr 495.00 for transaction that took place on 22-dec-2017 through zaakpay. Amount for this transaction is not received from my hdfc bank account till date i. E., 27.12.2017.

Transaction id:[protected]
Transaction date: 22-dec-2017
Refund id : [protected]
Transaction amt : 495.00
Refunde amt : 495.00
Bank :zkpy
Refund date : 26-dec-2017......

Hi,

Requesting a refund for inr 375.00 for transaction that took place on 22-dec-2017 through zaakpay. Amount for this transaction is not received from my kotak mahindra bank account till date i. E., 27.12.2017.

Transaction id: [protected]
Transaction date: 22-dec-2017
Refund id : [protected]
Transaction amt : 375.00
Refunde amt : 375.00
Bank :zkpy
Refound...

I booked train tickets from irctc and made payment through zaakpay pg. The payment was settled but the tickets didn't get booked as i chose lower berth. I made transaction on 15th december 2017. Irctc refunded the money on 19th december 2017. It is yet to credited to my account. Irctc refunded rs. 1075/- but i was charged about rs. 1090/-. I made payment through my sbi debit card. Refund my money asap....

My rajdhani train dated 5/12/2017 from delhi to mumbai wasnt confirmed so it got cancelled and a refund had to come but i didnt get it. Its been more than 20 days now. I want my money at the earliest.

Pnr number - [protected]

Aug kranti express (Nzm - borivali)
Dated - 5 december
Booked on 4 december

Mobile number-[protected]...

Dear,
I have booked my ticket from ajmer to kashipur on 3rd dec pnr no. [protected] for journey date 6th Dec. But i cancelled my ticket due to ticket is in WL. More than 25days over but still i didn't get any refunded. In Irctc website showing 1800/- rs amount refunded to zaak pay bank pg . Please refund me my cancel ticket money. As soon as possible

Zakir Hussain
[protected]
zakir.[protected]@gmail.com...

Hi,

Requesting a refund for inr 2440.90 for failed transaction that took place on 12.12.2017 through zaakpay. Amount for this transaction got deducted from my kotak account but till date i. E., 23.12.2017. Thought it takes 4-5 working days for irctc to resolve but this is still pending. Below is the details for resolution :

Train no. 22953 borivali to anand

Journey date - 29.12.2017
br...

Irctc refund not received for failed transaction no. [protected]
Hi,

Requesting a refund for inr 175.00 for transaction that took place on 16-dec-2017 through zaakpay. Amount for this transaction is not received from my indianoverses bank account till date i. E., 24.12.2017.

Transaction id: [protected]
Transaction date: 16-dec-2017
Refund id : [protected]
Transaction...

I booked a tatkal ticket today (22.12.2017). The payment gateway is zaakpay and paid using sbi debit card but the ticket is not confirmed but the payment is accepted and debited from account. I know the amount will be refunded. But the problem is i got only partial amount refunded.
Its very disappointed. You have to refund full amount for the unconfirmed ticket i paid. But i dont know why i got only partial amount....

Irctc is showing refunded to zkpy bank, but still not received the payment.
Kindly solve the issue asap.
Here are the list of necessary information to resolve the same.
Transaction id -[protected]
Cancelled on - 04-dec-2017
Refund id [protected]
Status- cancelled
Transaction amount 5110.0
Refund amount - 4980.0
Bank - zkpy
Status - refunded on 07-dec-2017...

Have booked train ticket on 20 dec 2017 through irctc app. I have paid through axis bank netbanking. My order number is [protected]payment 210.62/. But my train ticket was not booked irctc portal says payment status. Is pay requested and failure reason is no response from bank zaakpay. But cash not received in my account. Please resolve this as soon as possible. Refund amount 830.90. Please provide refund shortly... Kokankanya express...

Sir,

Pl see the

TXT ID: [protected]
CBE KCVL Train No: 22677
Tkt Booked On :29/11/2017
Journey Date : 30/11/2017 3rd A/c,
PNR NO Not generated
Payment status: Failed

Bank Name: Zaakpay PG TXT Amt: Rs.725/= Failure
Reason: Payment Failed
Already reported to IRCTC and sent pdf bank account statement till today 19/12/2017, but...

Transaction id:[protected] pnr no [protected] train no./name:12163 / chennai express
Date of journey:14-dec-2017 date of boarding:14-dec-2017 class:sleeper class (Sl)
From:dadar (Dr) to:renigunta jn (Ru) boarding:dadar (Dr)
Resv upto:renigunta jn (Ru) quota: tatkal (Tq) date of cancellation:15-dec-2017 13:48:34 hrs
Ticket type: e-ticket cancellation id:[protected]

Tickets not conform...

Sir, pl see the failed transaction in mytxt id:[protected] but pnr no not generated and as you asked my bank statement for verification. Till today i. E 19/12/2017 no information your [protected]@irctc side. Kindly refund the amount to my account.

Txt id:[protected] cbe kcvl train no: 22677 not booked pnr no not generated

Booked on:29/11/2017 journey date: 30/11/2017 payment status: failed

Quota:...

This is prasanna kumar r customer of iob rayakkottai road branch.in 18/12/2017 (Ecom-zaak epayment
Services hrin-n150257o[protected] through this epayment whom i don't know they have taken my 10000rupees without my knowledge. I dont know how they taken without my permission. And i have noteven received any message like "10000 rupees debited in ur account". So plz do needful to get refund my money to my account.

Thank you,...

I have booked train ticket on 15 dec 2017 through irctc app. I have paid through sbi debit card. My order number is [protected] payment 210.62/. But my train ticket was not booked irctc portal says payment status. Is pay requested and failure reason is no response from bank zaakpay. But cash not received in my account. Please resolve this as soon as possible. Refund amount 210.62. Please provide refund shortly...

Sir. Iam waiting for my payment who will be debit for my account in process of after cancellation ticket. When i contact irctc than i have received reply please finds below.

The amount of rs.1110.0/- against pnr no. [protected] has already been refunded on dated "12-dec-2017". Zaakpay, bank rfnd txn id: zp55fc31002fa7a. It may take few more days to reflect in your bank. Further, contact with bank/zaakpay customer care....

This is regarding my irctc cancelled ticket refund :

I have cancelled two of my irctc e-ticket on 08 dec'17 - pnr : [protected] (Refund amt : rs.85) & pnr [protected] (Refund amt : rs. 820). Current status mentioned as amount refunded on 12 dec'17. It was done through my hdfc net banking and zaakpay mode. But amount not yet credited to my account. Kindly resolve my issue and do me the needful....

I have booked train ticket on 16/12/2017 through irctc app. I have paid through sbi netbanking. My order number is [protected] payment 620.90/-. But my train ticket was not booked. Irctc portal says payment status
Is payment requested and failure reason is no response from bank zaakpay. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id. Igacoaanm1
Refund bank zkpy
Refund...