Zaakpay.com Complaints & Reviews

I have cancelled two tickets on irctc. It showing refund is completed but i have not get refund in my account. Please look into it asap.
Transaction ids are
A) [protected]
B) [protected]

Refund ids are
A) [protected]
B) [protected]

Please refund my all money creadited in your bank as soon as possible..

Contact me on [protected]@gmail.com

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Jan 03, 2018

Updated by metzzz Plz contact me asap and solve my complaint

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S

suresh_zaakpay

from Hyderabad, Telangana

Dec 28, 2017

Didn't get IRCTC refund amount after cancelling ticket.

irctc refund of ticket cancellation - Comment #2958223 - Image #0

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S

Shaileshmca

from Sitapur, Uttar Pradesh

Dec 28, 2017

I have cancelled my ticket through IRCTC on 19 Dec 2017 and amount refunded to 25 Dec 2017 but amount not credited to my account, transaction id-
[protected]
[protected]
But amount not transferred in my SBI account no-
[protected]

irctc refund of ticket cancellation - Comment #2959509 - Image #0

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Address: Kanchipuram, Tamil Nadu, 600059

I had tried booked rly. Takal tickets using irctc portal on 21st dec 2017.

The transactions failed twice and in the irctc portal refund status tracker, the refund amount seems to be sent to zkpy with refund status as refunded.

But the cash not receved in my bank a/c. Please resolve this as soon as possible

Transaction id / refund id / transaction type / refund amt / refund date
[protected] / [protected] / failed / inr 1245.0 / 25-dec-2017
[protected] / [protected] / failed / inr 1245.0 / 25-dec-2017

+1 photos

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Kashish1988

from Agra, Uttar Pradesh

Dec 28, 2017

I have cancelled the ticket transaction ID No.[protected] i have booked ticket online IRCTC App payment through net banking my Kotak Mahindra bank i need money please refund my cancelled ticket amount Rs. 330/-
Awaiting your earliest action in this regards

Ashish Kumar
Mob No. [protected]

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S

Stalin tom

from Kangayam, Tamil Nadu

Dec 28, 2017

I was booked a railway ticket through zaakpaybank ...but the ticket was cancelled ..money refunded to your bank ...but your bank didn't refund the money to my bank account ...so kindly refund my money ...
Rendund id - [protected]

zaakpay.com irctc failed transaction refund not received to my bank a/c - Comment #2959487 - Image #0

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B

Budha chandra

from Hojai, Assam

Dec 28, 2017

I didn't get my refund which was refunded from IRCTC.My PNR is [protected]
Train no. 12424
It was cancelled due to unconfirmed seat...
Cancellation I'd:[protected]
It was refunded from IRCTC in 19th December 2017

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B

Backer Ma

from Chennai, Tamil Nadu

Dec 29, 2017

I was booked a railway ticket through zaakpaybank ...but the ticket was cancelled ..money refunded to your bank ...but your bank didn't refund the money to my bank account ...so kindly refund my money ...

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Hi,

Requesting a refund for inr 495.00 for transaction that took place on 22-dec-2017 through zaakpay. Amount for this transaction is not received from my hdfc bank account till date i. E., 27.12.2017.

Transaction id:[protected]
Transaction date: 22-dec-2017
Refund id : [protected]
Transaction amt : 495.00
Refunde amt : 495.00
Bank :zkpy
Refund date : 26-dec-2017...

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R

rwild

from Hyderabad, Telangana

Dec 28, 2017

I tried booking using your gateway on 22-12-17 but the transaction failed dues to no available tickets. IRCTC has settled the payment but I didn't received it yet.

Transaction no. [protected]
Amount: Rs.1540.00

refund not received from irctc - Comment #2958334 - Image #0

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Address: Mumbai City, Maharashtra, 400102

Hi,

Requesting a refund for inr 375.00 for transaction that took place on 22-dec-2017 through zaakpay. Amount for this transaction is not received from my kotak mahindra bank account till date i. E., 27.12.2017.

Transaction id: [protected]
Transaction date: 22-dec-2017
Refund id : [protected]
Transaction amt : 375.00
Refunde amt : 375.00
Bank :zkpy
Refound date : 26-dec-2017

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I booked train tickets from irctc and made payment through zaakpay pg. The payment was settled but the tickets didn't get booked as i chose lower berth. I made transaction on 15th december 2017. Irctc refunded the money on 19th december 2017. It is yet to credited to my account. Irctc refunded rs. 1075/- but i was charged about rs. 1090/-. I made payment through my sbi debit card. Refund my money asap.

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Address: New Delhi, Delhi, 110005

My rajdhani train dated 5/12/2017 from delhi to mumbai wasnt confirmed so it got cancelled and a refund had to come but i didnt get it. Its been more than 20 days now. I want my money at the earliest.

Pnr number - [protected]

Aug kranti express (Nzm - borivali)
Dated - 5 december
Booked on 4 december

Mobile number-[protected]

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Address: Udham Singh Nagar, Uttarakhand, 244713

Dear,
I have booked my ticket from ajmer to kashipur on 3rd dec pnr no. [protected] for journey date 6th Dec. But i cancelled my ticket due to ticket is in WL. More than 25days over but still i didn't get any refunded. In Irctc website showing 1800/- rs amount refunded to zaak pay bank pg . Please refund me my cancel ticket money. As soon as possible

Zakir Hussain
[protected]
zakir.[protected]@gmail.com

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Dec 27, 2017

Updated by zakirhussainchhipa Zaakpay.com — not refundable

1 Review
Za zakirhussainchhipa on Dec 27, 2017
Mark as Resolved

Dear,
I have booked my ticket from ajmer to kashipur on 3rd dec pnr no. [protected] for journey date 6th Dec. But i cancelled my ticket due to ticket is in WL. More than 25days over but still i didn't get any refund amount . In Irctc website showing 1800/- rs amount refunded to zaak pay bank pg . But i didn't get any money, Please refund me my cancel ticket money. As soon as possible

Zakir Hussain
[protected]
zakir.[protected]@gmail.com

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P

Poojanes

from Jodhpur, Rajasthan

Dec 28, 2017

Hello sir I have book my IRCTC tikit thr.zaakpay.com from phulera to Sagar on 14 dec. But 16 dec I have cansel my titkit but I have not received my refundevel ammount.

not refundable - Comment #2958420 - Image #0

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J

Jamila Hanouf

from Chennai, Tamil Nadu

Dec 28, 2017

I tried booking 2 tatkal tickets on 28/12/2017 worth RS.875.Unfortunately, the transaction failed as my IRCTC preferences were not met, however money was deducted from my account via NetBanking. I need the money ASAP and I am worried because there are so many pending refund cases like this.

not refundable - Comment #2959489 - Image #0

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S

Shaileshmca

from Sitapur, Uttar Pradesh

Dec 28, 2017

I have cancelled my ticket through IRCTC on 19 Dec 2017 transaction id-
[protected]
[protected]
But amount not transferred in my SBI account no-
[protected]

Please resolve this issue ...

not refundable - Comment #2959510 - Image #0

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Hi,

Requesting a refund for inr 2440.90 for failed transaction that took place on 12.12.2017 through zaakpay. Amount for this transaction got deducted from my kotak account but till date i. E., 23.12.2017. Thought it takes 4-5 working days for irctc to resolve but this is still pending. Below is the details for resolution :

Train no. 22953 borivali to anand

Journey date - 29.12.2017

5 adults ac chair car

Transaction id - [protected]

Booking email - deep. [protected]@gmail.com

Contact - [protected]

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Address: Chennai, Tamil Nadu, 6000042

Irctc refund not received for failed transaction no. [protected]
Hi,

Requesting a refund for inr 175.00 for transaction that took place on 16-dec-2017 through zaakpay. Amount for this transaction is not received from my indianoverses bank account till date i. E., 24.12.2017.

Transaction id: [protected]
Transaction date: 16-dec-2017
Refund id : [protected]
Transaction amt : 295.0
Refunde amt : 175.0
Bank :zkpy
Refound date : 19-dec-2017

Please refund the amount to my account

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I booked a tatkal ticket today (22.12.2017). The payment gateway is zaakpay and paid using sbi debit card but the ticket is not confirmed but the payment is accepted and debited from account. I know the amount will be refunded. But the problem is i got only partial amount refunded.
Its very disappointed. You have to refund full amount for the unconfirmed ticket i paid. But i dont know why i got only partial amount.

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Website: irctc.co.in

Irctc is showing refunded to zkpy bank, but still not received the payment.
Kindly solve the issue asap.
Here are the list of necessary information to resolve the same.
Transaction id -[protected]
Cancelled on - 04-dec-2017
Refund id [protected]
Status- cancelled
Transaction amount 5110.0
Refund amount - 4980.0
Bank - zkpy
Status - refunded on 07-dec-2017

+1 photos

Dec 23, 2017

Complaint marked as Resolved

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Address: 400078

Have booked train ticket on 20 dec 2017 through irctc app. I have paid through axis bank netbanking. My order number is [protected]payment 210.62/. But my train ticket was not booked irctc portal says payment status. Is pay requested and failure reason is no response from bank zaakpay. But cash not received in my account. Please resolve this as soon as possible. Refund amount 830.90. Please provide refund shortly... Kokankanya express 10111...

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V

Vijay Kumar Aaglecha

from Bengaluru, Karnataka

Dec 21, 2017

I tried to booked tickets through IRCTC on 13/12/2017 but tickets have not been booked and amount has been debited through my account and I dint get my refund amount 4000.as I’m in need of the amount please refund...

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Address: Thiruvananthapuram, Kerala, 695033

Website: ircec

Sir,

Pl see the

TXT ID: [protected]
CBE KCVL Train No: 22677
Tkt Booked On :29/11/2017
Journey Date : 30/11/2017 3rd A/c,
PNR NO Not generated
Payment status: Failed

Bank Name: Zaakpay PG TXT Amt: Rs.725/= Failure
Reason: Payment Failed
Already reported to IRCTC and sent pdf bank account statement till today 19/12/2017, but failed transaction amount debited to my account not refunded till today. As a payment bank Zaakpay PG the payment was transferred through Zaakpay to IRCTC. Kindly go through the transaction and refund to my account immediately.

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J

Jagdish Pilla

from Ratlam, Madhya Pradesh

Dec 20, 2017

Dear sir,
I booked a train ticket but it was failed 2times but amount was deducted from my account till date I have not received refunded amount, please do the needful
Details as follows

txt id:100001068356616 cbe > kcvl train no: 22677 not booked pnr no not generated - Comment #2953488 - Image #0

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S

suresh_zaakpay

from Hyderabad, Telangana

Dec 21, 2017

I have booked a ticket in IRCTC via Zaakpay.com and we cancelled that ticket and the amount has been refunded by IRCTC but didn't reflect in my bank account..
please consider this on high priority and refund the same
for any further details contact me on [protected]

txt id:100001068356616 cbe > kcvl train no: 22677 not booked pnr no not generated - Comment #2954501 - Image #0

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D

Don Veera

from Kakinada, Andhra Pradesh

Dec 22, 2017

I book a ticket on 15 dec to Tirupathi and the tickets was not confirmed so my money has refund if I see in IRCTC website it's showing the refund is done and the refund date 19 th dec but still my money is not refund to my bank account pls do as soon as possible

txt id:100001068356616 cbe > kcvl train no: 22677 not booked pnr no not generated - Comment #2955304 - Image #0

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Address: Nellore, Andhra Pradesh, 524001

Website: IRCTC

Transaction id:[protected] pnr no [protected] train no./name:12163 / chennai express
Date of journey:14-dec-2017 date of boarding:14-dec-2017 class:sleeper class (Sl)
From:dadar (Dr) to:renigunta jn (Ru) boarding:dadar (Dr)
Resv upto:renigunta jn (Ru) quota: tatkal (Tq) date of cancellation:15-dec-2017 13:48:34 hrs
Ticket type: e-ticket cancellation id:[protected]

Tickets not conform but my refund not received yet

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vishwanath44k

from Vijayawada, Andhra Pradesh

Dec 19, 2017

I tried booking tatkal tickets on 13th December 2017 payment was made successful but i didn't get tickets, so please issue my money RS 920 to my SBI bank
Payed through Zaakpay PG bank gateway

Transaction id/Refund id -[protected]
Refunded dat 15 Dec 2017

for refund amount - Comment #2952412 - Image #0

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B

Brock10

from Kolkata, West Bengal

Dec 22, 2017

Sir ..i purchase a ticket in irctc rail connect app through zkpy in 11 december 2017 but i cancell this ticket in 21 december 2017 ..but in my irctc account show that this money is refund in zkpy bank..but this money not creadit in my bank account..
transaction id is -[protected]..
kindly sir this money refund in my bank account.

for refund amount - Comment #2955284 - Image #0

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Address: 695033

Sir, pl see the failed transaction in mytxt id:[protected] but pnr no not generated and as you asked my bank statement for verification. Till today i. E 19/12/2017 no information your [protected]@irctc side. Kindly refund the amount to my account.

Txt id:[protected] cbe kcvl train no: 22677 not booked pnr no not generated

Booked on:29/11/2017 journey date: 30/11/2017 payment status: failed

Quota: general class: 3 a/c bank name: zaakpay pg

Txt amt: rs.725/= failure reason: payment failed

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A

Aritra sur 16

from Ingraj Bazar, West Bengal

Dec 20, 2017

My pnr no-[protected]. I cancelled ticket .Irctc showed that it refunded.But not added my sbi account.

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S

sm474747

from Mumbai, Maharashtra

Dec 21, 2017

I have booked ticket from irctc rail connect app txd id is [protected]

and i canceled the ticket cancelation id is [protected]. irctc says that they have refunded 1080 amt but i din't get bach in my axis bank acc.

if you not refunded i will complaint in police station on your company. and you will be closed.

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W

Wxxx

from Anandpur Sahib, Punjab

Dec 22, 2017

I booked a rail ticket chd to pune and 19.12.2017 . Ticket not book but amount debit in my account. please refund my amount .transaction id [protected]
[protected]
Train no 22686 ypR s kranti

irctc online payment failed in payment gateway bank zaakpay pg - Comment #2955342 - Image #0

irctc online payment failed in payment gateway bank zaakpay pg - Comment #2955342 - Image #1

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This is prasanna kumar r customer of iob rayakkottai road branch.in 18/12/2017 (Ecom-zaak epayment
Services hrin-n150257o[protected] through this epayment whom i don't know they have taken my 10000rupees without my knowledge. I dont know how they taken without my permission. And i have noteven received any message like "10000 rupees debited in ur account". So plz do needful to get refund my money to my account.

Thank you,
Prasanna kumar r

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S

Shrd179

from Mumbai, Maharashtra

Dec 19, 2017

I have tried booking a train ticket today but the transaction failed but amount of 5280 was deducted from my account which shows settled but I have not received it in my account
Please find the attached pic for details
Transaction ref [protected]/[protected]
Please do the needful and kindly revert it asap

through your epayment the money of mine has been stolen - Comment #2952350 - Image #0

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Address: Kodagu, Karnataka, 571247

I have booked train ticket on 15 dec 2017 through irctc app. I have paid through sbi debit card. My order number is [protected] payment 210.62/. But my train ticket was not booked irctc portal says payment status. Is pay requested and failure reason is no response from bank zaakpay. But cash not received in my account. Please resolve this as soon as possible. Refund amount 210.62. Please provide refund shortly

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Address: Giridih, Jharkhand, 815301

Sir. Iam waiting for my payment who will be debit for my account in process of after cancellation ticket. When i contact irctc than i have received reply please finds below.

The amount of rs.1110.0/- against pnr no. [protected] has already been refunded on dated "12-dec-2017". Zaakpay, bank rfnd txn id: zp55fc31002fa7a. It may take few more days to reflect in your bank. Further, contact with bank/zaakpay customer care.

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Dec 18, 2017

Updated by bxrsunil Sir. Iam waiting for my payment who will be debit for my account in process of after cancellation ticket .when i contact irctc than i have received reply please finds below .

The amount of Rs.1110.0/- against PNR No. [protected] has already been refunded on dated "12-Dec-2017". Zaakpay, BANK RFND TXN ID: ZP55fc31002fa7a. It may take few more days to reflect in your bank. Further, contact with bank/Zaakpay customer care.

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This is regarding my irctc cancelled ticket refund :

I have cancelled two of my irctc e-ticket on 08 dec'17 - pnr : [protected] (Refund amt : rs.85) & pnr [protected] (Refund amt : rs. 820). Current status mentioned as amount refunded on 12 dec'17. It was done through my hdfc net banking and zaakpay mode. But amount not yet credited to my account. Kindly resolve my issue and do me the needful.

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I have booked train ticket on 16/12/2017 through irctc app. I have paid through sbi netbanking. My order number is [protected] payment 620.90/-. But my train ticket was not booked. Irctc portal says payment status
Is payment requested and failure reason is no response from bank zaakpay. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id. Igacoaanm1
Refund bank zkpy
Refund amt 620.90. Please provide my refund urgently...

Zaakpay.com Complaints & Reviews

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Zaakpay.com reviews & complaints page 67

irctc refund of ticket cancellation

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zaakpay.com irctc failed transaction refund not received to my bank a/c

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refund not received from irctc

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irctc refunded but refund not received from zaakpay

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not refundable

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irctc refund not received for failed transaction no. 100001083515736

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refund the amount

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tatkal booking refund for not confirmed ticket

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not received payment which was refunded by irctc

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train ticket not confirmed tatkal but my account debited order no - 100001092177865

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txt id:100001068356616 cbe > kcvl train no: 22677 not booked pnr no not generated

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for refund amount

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irctc online payment failed in payment gateway bank zaakpay pg

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through your epayment the money of mine has been stolen

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amount debited but train ticket not booked. order number 100001086816702

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return amount

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irctc cancelled ticket refund reg.

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amount debited but train ticket not booked. order number 100001087648259

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