Zaakpay.com Complaints & Reviews

I have booked ticket in tatkal quota on 27-oct-2017. But ticket wes cancelled due to no seats available, i have paid through icici debit card, irctc portal says payment is refunded on 30-oct-2017 in zkpy but not received in my bank plz resolve this.
Transaction id: [protected]
Refund id: [protected]
Refund bank name: zkpy
Refund date: 26-oct-2017...

Hello,
I booked tatkal railway ticket from irctc on 25 oct 2017 and amount paid 615rp through zaakpay channel from my debit card but due to waiting list i cancelled my ticket on 26 oct but when i check my refund status on irctc site they are showing money refunded on 30 oct 2017 but i still not received my 555rp amount till 5 nov.

I attached image of irctc of refund status.
Refund on my money as soon as possible....

I tried to book a train ticket in tatkal on 30th oct 2017 for date of journey on 31st oct 2017.

Transaction id: [protected]
Rfnd amt:3030.0
Status:refunded
Settlementid:[protected]
Actual refund date :31-oct-2017
Bank rfnd txn id : zp55ca802cbe5f8

But the above-said amount is credited to my account. Please do the needful to get the amount back....

I canceled my ticket on 27 oct 2017.
And it was showing refunded to zkpy bank
Date 28 oct 2017. With transaction id
[protected]..
Cancelation id
[protected].

The amount i didn't get
Up to now

Where it went i'm not understanding

Many are suffering with the same problem

But not credited to my account please help me in this br...

I tried to book train ticket through your gateway in irctc app. My money is debited from my mother Sarita Sathawane bank of Maharashtra account rs 588.62. But the ticket was not booked. Kindly refund my money as soon as possible.
Transaction id is [protected]
I tried a lot to talk with the customer care. But none of the number can be reached. Please take immediate step to give back my money as soon as possible .thank you....

Txn id : [protected]
Pnr: [protected]
Cancel/refund id: [protected]
Whereas it's showing zkpy bank in irctc website though i booked through paytm.
But, i've not received the refund.

Cancel date 21.10.2017

Ticket was dropped from chart as waiting list.

Sur to bvrt
Train number 18520
Ltt vskp express
From solapur junction to bhimavaram town...

Dear sir,
I booked railway ticket through irctc and zaakpay payment gateway. Irctc refund my cancellation amount but still not credited in my bank account.

Mode of payment is : net banking

Bank name: tmbl

And all necessary details are as follows:

Transaction id : [protected]
Transaction id : [protected]

Cancellation id : [protected]
Cancellation...

I tried to book train ticket through your gateway in irctc app. My money is debited from my sbi account of rs 555. But the ticket was not booked. Kindly refund my money as soon as possible.
Transaction id is [protected]
I tried a lot to talk with the customer care. But none of the number can be reached. Please take immediate step to give back my money....

Dear sir,
I booked a ticket using irctc mobile app using my sbi debit card. I cancelled the ticket and the amount is shown refunded in zaakpay pg bank on 25th october. But still money is not refunded in my account.
Transaction id is - [protected].
And refund id is - [protected].

Please return my money.
Amount was 720 rs.

I used sbi debit card to book the ticket. I complained...

Dear sir,
Kindly find attached bank statement as proof that i have not received my failed transaction amount of 841/-.
I have booked e-ticket from irctc on 02/09/2017, but my transaction got failed & amount deducted from my bank a/c & still fund not received.
Transaction id - [protected]
Transaction id - [protected]

Kindly refund my amount in my bank a/c as soon as possible.

Regards,...

I was suppose to receive rs 145 /- for my cancelled train ticket.
As per the irctc website the refund was initiated on 19 october 2017 but till today i did not receive any refund from you.
For your reference my transaction id is [protected] and the refund id is [protected]...
Please solve the case...
This is really vrry terrible.

Regards
Maharaj swaroop...

I had booked tickets in the following trains between allahabad and kolkata:
1) 3 tickets with pnr number: [protected] and cancelled them with cancellation id: [protected] (Refund amount= rs 2170) and [protected] (Refunf amount= rs 1085). But i have not yet recieved the refund amounts in my bank account even though in irctc website its showing that the amount has been refunded in the zkpy bank.

2) 2 tickets with...

I have cancelled my e-ticket through irctc app on 22nd october, but till now i have not received the refund amount of rs. 2140/- whereas irctc site is showing that the amount has been refunded through zkpy on 23 - oct - 2017, but nothing have been credited to my bank account till date. My booking and cancellations details are below:

Transaction id:[protected]
Transaction date :22-oct-2017
Cancellation id:...

I have cancelled my e-ticket through irctc app on 13th october, but till now i have not received the refund amount of rs. 3, 550/- whereas irctc site is showing that the amount have been refunded through zkpy on 16 - oct - 2017, but nothing have been credited to my bank account till date. My booking and cancellations details are below:

Cancellation id : [protected]
Time & date : 13-oct-2017 00:25:46
Transaction...

Hi,

I booked irctc ticket on 21-oct-2017. My amount rs. 775.90 was deducted from my hdfc account but ticket wasn't booked. Irctc has refunded to zaakpay but zaakpay hasn't refunded to my account back.

Rctc transaction id is: [protected]
Hdfc transaction id is: 21 oct 2017 zp55c0817d473f3-zaakindianrailwaysca [protected] oct 2017 775.90

Please refund back my whole amount. br...

I have booked ticket in tatkal quota on 13 oct 2017 but transaction is failed due to not seat avilable and payment completed i have paid through sbi debit card and payment gateway is mobikwik irctc says payment refunded on 16 oct 2017 in zaakpay pg but not received in my bank plz resolve this.
Transaction id: [protected]
Refund id: [protected]
Refund bank name: zkpay
Refund date: 16th oct 2017...

I have tried to book a tatkal ticket on irctc connect app on[protected] for date of journey[protected] in train no-19045 and pay using your payment gateway. But ticket not booked and irctc is showing money refunded but still not money credited to my account. My transaction i'd is [protected].

Please help in getting my money back....

Sir
My account got debited for irctc transaction but after cancellation it did not credit back. The details are as follows: -

S. No. Transaction id transaction date cancellationid /refundid
1 [protected] 18-oct-2017 [protected]

Transaction type trans. Amt () refund. Amt () bank refund status
Cancelled 915.0 855.0 zkpy refunded

Refund date
21-oct-2017br...

Hi,

I was booked a ticket with transaction id: [protected] in irctc and ref no:[protected] from your record on 21-oct-2017 by tatkal.in this case an amount of rs 480.90 was deducted from my bank. Also that the transaction was failed as per status from irctc. So please return the fund asap.

Thanks,
Ziaulhaq j

[protected]@gmail.com
[protected]...

On 18th october i booked a train ticket of rs.1830/- through zaakpay pg. The ticket hasn't booked. Irctc has refunded the amount, but the amount hasn't credited in my account. The details and scrrenshot below.

Transaction id: [protected]
Payment mode : sbi internet banking
Please refund the money as soon as possible
Amount : rs.1830/-
Thanks
Ashish...