Zaakpay.com Complaints & Reviews

Zaakpay.com — refund amount not received in bank account

2 reviews
Pa parosheal on dec 11, 2017
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I have booked rly. Ticket on 11/12/2017 through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc cancelled on 11/12/2017. Irctc portal says payment is refunded on 12/12/2017 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund bank zkpy dt 12/12/2017
Refund amt 1775. Please provide my refund urgently

Refund id [protected] from irctc says refunded to bank zkpy but it is still not credited into my hdfc bank account from which i had booked the ticket.
What is zkpy bank means.

Refund date 4 dec 2017
Transaction id [protected]
Transaction date 1 dec 2017
Amount to be refunded 2070
Transaction amount 2200

Bank to be credited is hdfc bank from where i paid

Zaakpay.com — irctc train ticket refund

Dear sir i booked railway ticket through zaakpay payment gateway but ticket is cancelled and the amount debited from my bank. Pnr no [protected]
Mode of payment is : net banking
Bank name: icici
And all necessary details are as follows:
Cancellation id [protected]
Date: 4 dec 2017
Train name : bihar sampoorn kranti 12565
Please refund my amount as quick as possible..
Thanks...

Transaction ID : [protected] PNR No. : [protected] Train No. / Name : 12565 / BIHAR S KRANTI
Date of Booking : 02-Dec-2017 Class : SLEEPER CLASS Quota : GENERAL
Date of Journey : 05-Dec-2017 From : DBG To : NDLS
Boarding At : DBG Date Of Boarding : 05-Dec-2017 Reservation Up to : NDLS
Scheduled Departure : 08:35 Hrs

Passenger Details
Sl. No. Name Age Gender Status Coach Seat / Berth / WL No
1 TUNTUN MISHRA 32 Male WL 282
2 USHA DEVI 28 Female WL 283

Fare Details
Distance : 1174 KM
Ticket Fare : Rs. 1070.00
Service Charge (Inclusive of GST) : Rs. 0.00
Travel Insurance Premium (Inclusive of GST) : Rs. 0.00
Total Fare : Rs. 1070.00 *
* Payment Gateway charges as applicable.

I booked 3ac tatkal ticket on 8 dec 2017 from visakhapatnam (Vskp) to lokmanyatilak (Ltt) tqwl4/wl1 ticket not confirmed, as per irctc cancellation rule ticket automatically canceled.
Irctc login shown:
Refund status: sent to bank, but payment not received in my account

Transaction id : [protected]
Train : vskp to ltt (18519)
Transaction amount : rs. 2010.00
Cancellationid/refundid:[protected]
Refund amount: 1945.00
Bank name : zkpy
Refund status: payment settled (As per irctc site)

Payment not received in my account. As per irctc refund date 13-dec-2017. How many days will take.

Zaakpay.com — irctc
Dear sir i have use on irctc payment on your merchant side by (Iob) net banking. I have ticket cancel but not credit (Iob) net banking account balance i have send txn number
*[protected] 04-dec-2017 [protected] cancelled 6400.0 6270.0 zkpy refunded 07-dec-2017
This amount is refund irctc but not credidt my account

Transaction id : [protected]
Train : lko ndls ac sf (12429)
Transaction amount : rs. 2155.00
Bank name : zaakpay pg
Payment status: payment settled (As per irctc site)

Payment not received in my account. As per irctc refund date 04-dec-2017. It has been more than 7 days for the amount to be reflected in my account.
Payment was made using irctc connect app.
Irctc userid : vibhorjss

Please look into it.

Dear sir

I have made a transaction of rail ticket booking on 2nd nov from ndls to ujn of amount rs. 1795. But it failed due to passenger were not in same coach. Tickets are not booked and i have not any payment refund also where as in mobile app it is showing settled.

Please help in the case as it is already more than 10 days i have not received any refund

I have purchase a mobile back cover from "screenguards.co.in" and make a online payment through my rupay debit card amount of rs. 671 and the payment page shows that payment cancelled but the above payment deduct from my bank account immediately.
#transaction ref. Id :[protected]
#transaction date :[protected] at 18:01:11
*transaction amount :- rs. 671.04/-
#order id:- [protected] - 'canceled'
Now i'm attaching screenshot regarding this issue
Please refund my above said amount to my bank account as soon as possible

I have booked rly. Ticket on 28.11.2017 through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc cancelled on 29.11.2017. Irctc portal says payment is refunded on 30.11.2017 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 30.11.2017
Refund amt 380/-

Dear Sir/Madam,

I have booked a ticket through IRCTC using my HDFC bank debit card and which I have then cancelled on 11th Nov 2017.

In my refund history it's showing amount has been refunded to bank "ZKPY" on 14th Nov 2017 with the transaction ID as "[protected]".

But until today the refund amount is still not credited into my bank account.

Kindly refund the amount ASAP.

Attached the screenshots for your reference.

Dear sir i have use on irctc payment on your merchant side my credit card i have i have ticket cancel but not credit my credit card balance i have send

Txn number.[protected] 02-dese-2017. Rs 782
Cancelled id [protected]. Rs650 zkp refunde 03-dese-2017
This amount is refund irctc but not credidt my account

This aumount emegitly refund my card

Thanks
Sachin yadav
[protected]@gmail.com

Transaction id : [protected]
CancellationID /RefundID: [protected]
Refund Amount: 355
Refund Date: 4 December 2017
Refund Status: Refunded
the status shows that the money has been refunded but i haven't received it yet. Please do the needful.
Also find the attached sanpshot of the above given details.

Dear sir i have use on irctc payment on your merchant side my debit card i have ticket cancel but not credit my debit card balance i have send txn number. Txn no is [protected] booking date 01-dec-2017 refund id is [protected] cancelled amount 910.0 refund amount 790.0 your bank id zkpy refunded date 04-dec-2017. My name snanthakumar my mobile no [protected].

Dear sir
I have booked ticket from irctc rail connect using your payment gateway on[protected]. My account money has been deducted with amount 1755/- and not yet credited.
Irctc is showing that the payment was done by zaakpay pg.
Ticket details:
Transaction id:[protected]
Booking date: 06 dec 2017
Payment status : payment settled
Bank name: zaakpay pg.
Transaction bank i have transacted is hdfc bank.

Dear sir
I have booked ticket from irctc rail connect using your payment gateway on[protected]. My accont has been deducted with amount 6390/-
Irctc is showing that the payment was done by zaakpay pg.
Ticket details:
Transaction id:[protected]
Ypr during express (12214)
Dee-sc
Booking date: 27 nog 2017
Payment status : payment requested
Bank name: zaakpay pg
Journey date : 27 november 2017

I booked tatkal ticket on 2dec 2017 from patna to Kolkata but I cancelled on same day because tickets was waiting...pnr [protected].
bimeDetails;
transaction id [protected]
refund id [protected]
trans. Amount 435
refund amount 375
bank zkpy
refund status refunded
date refund 4dec2017
but i have not received money in my account.I had done payment through sbi card on irctc mobile app

I made a payment of rs 750 and they charged rs 5.90 withTransaction Ref No IGACMVGFW7 for Rs.755.90 for booking IRCTC ticket through mobikwik powered multi transaction of internet banking of SBI.

I booked with preference of "book only if atleast one lower berth is allotted", but it is not available .

And ticket wasn't get booked by irctc and they mentioned that they refunded to zaakpay PG .
But I still didn't get refunded to my bank account.
Kindly refund to my bank account soon.

Sir i have booked ticket on irctc by my debit cart othpg[protected] indian railway cateri new delhi. Money is not refunded in my account even after 48hrs. My pnr no. Is [protected]. And transaction id is [protected]. A message came from irctc that 880rupees has been credited. But still it has not been refunded in my accouny. Please do the needful

Hello i am rupesh nair and i have booked a ticket on 28th november from thane to ernakulam via mobikwik and i have cancelled it on 1st december.
My refund status in irctc is showing as refunded but not yet received. When tried to contact irctc they said the monet is credited to zaakpay and they havent credited it to my account.

Refund id: [protected]
Transaction id: [protected]

I am trying to book a railway ticket through irctc via payment gateway of zaakpay, in which booking is cancelled due to non availability of preferred birth, and amount is refunded to zaakpay. Details of transaction is as given below:-

Transaction id : [protected]
Transaction date :[protected]
Cancellationid/refund id: [protected]
Refund amount: 5680
Refund date:[protected]