Claimed

Zaakpay.com Complaints & Reviews

1
Last updated Feb 14, 2024
Complaints 1445
Resolved
138
Unresolved
1307
Quick Links
Statistics
Share
Contacts

File a complaint to Zaakpay.com

Having problems with Zaakpay.com?

File a complaint and get it resolved by Zaakpay.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Zaakpay.com reviews & complaints page 68

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Alisha S
from Basavana Bagevadi, Karnataka
Report
Copy

refund not given

Website:Zaakpay.com

Zaakpay.com — refund amount not received in bank account

2 reviews
Pa parosheal on dec 11, 2017
Submit a complaint
I have booked rly. Ticket on 11/12/2017 through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc cancelled on 11/12/2017. Irctc portal says payment is refunded on 12/12/2017 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aarav Naik
from Mumbai, Maharashtra
Report
Copy

refund ticket amount not credited to my account

Refund id [protected] from irctc says refunded to bank zkpy but it is still not credited into my hdfc bank account from which i had booked the ticket.
What is zkpy bank means.

Refund date 4 dec 2017
Transaction id [protected]
Transaction date 1 dec 2017
Amount to be refunded 2070
Transaction amount 2200

Bank to be credited is hdfc bank from where i paid...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Purushottam Roy
from Delhi, Delhi
Report
Copy

irctc train ticket not refund

Address:Darbhanga, Bihar, 847201

Zaakpay.com — irctc train ticket refund

Dear sir i booked railway ticket through zaakpay payment gateway but ticket is cancelled and the amount debited from my bank. Pnr no [protected]
Mode of payment is : net banking
Bank name: icici
And all necessary details are as follows:
Cancellation id [protected]
Date: 4 dec 2017
Train name : bihar sampoorn kranti 12565
Please...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Durga Prasad Moturu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc, refund amount not received

Address:Visakhapatnam, Andhra Pradesh, 530048
Website:Zaakpay.com

I booked 3ac tatkal ticket on 8 dec 2017 from visakhapatnam (Vskp) to lokmanyatilak (Ltt) tqwl4/wl1 ticket not confirmed, as per irctc cancellation rule ticket automatically canceled.
Irctc login shown:
Refund status: sent to bank, but payment not received in my account

Transaction id : [protected]
Train : vskp to ltt (18519)
Transaction amount : rs. 2010.00
Cancellationid/refundid:[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mayank2009rock
from Allahabad, Uttar Pradesh
Report
Copy

refund not credited into account

Address:Varanasi, Uttar Pradesh, 221010
Website:IRCTC CONNECT

Zaakpay.com — irctc
Dear sir i have use on irctc payment on your merchant side by (Iob) net banking. I have ticket cancel but not credit (Iob) net banking account balance i have send txn number
*[protected] 04-dec-2017 [protected] cancelled 6400.0 6270.0 zkpy refunded 07-dec-2017
This amount is refund irctc but not credidt my account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vibhor123
from Chennai, Tamil Nadu
Report
Copy

irctc refund not received in account

Address:New Delhi, Delhi

Transaction id : [protected]
Train : lko ndls ac sf (12429)
Transaction amount : rs. 2155.00
Bank name : zaakpay pg
Payment status: payment settled (As per irctc site)

Payment not received in my account. As per irctc refund date 04-dec-2017. It has been more than 7 days for the amount to be reflected in my account.
Payment was made using irctc connect app.
Irctc userid : vibhorjssbr...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mittalmba25
from Delhi, Delhi
Report
Copy

refund not received from failed transaction 10000107273

Address:110092
Website:IRCTC-Zaakpay.com

Dear sir

I have made a transaction of rail ticket booking on 2nd nov from ndls to ujn of amount rs. 1795. But it failed due to passenger were not in same coach. Tickets are not booked and i have not any payment refund also where as in mobile app it is showing settled.

Please help in the case as it is already more than 10 days i have not received any refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhananjay Kapri
from Delhi, Delhi
Report
Copy

payment deducted but order not placed through sagepay payment gateway

Address:110053

I have purchase a mobile back cover from "screenguards.co.in" and make a online payment through my rupay debit card amount of rs. 671 and the payment page shows that payment cancelled but the above payment deduct from my bank account immediately.
#transaction ref. Id :[protected]
#transaction date :[protected] at 18:01:11
*transaction amount :- rs. 671.04/-
#order id:- [protected] - 'canceled'
Now i'm...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Parosheal
from Noida, Uttar Pradesh
Report
Copy

refund amount not received in bank account

I have booked rly. Ticket on 28.11.2017 through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc cancelled on 29.11.2017. Irctc portal says payment is refunded on 30.11.2017 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 30.11.2017
Refund amt 380/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shiva55
from Mumbai, Maharashtra
Report
Copy

irctc ticket cancellation amount not refund

Dear Sir/Madam,

I have booked a ticket through IRCTC using my HDFC bank debit card and which I have then cancelled on 11th Nov 2017.

In my refund history it's showing amount has been refunded to bank "ZKPY" on 14th Nov 2017 with the transaction ID as "[protected]".

But until today the refund amount is still not credited into my bank account.

Kindly refund the amount ASAP.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachinjj
from Rajgarh, Madhya Pradesh
Report
Copy

payment not refund

Address:Dewas, Madhya Pradesh

Dear sir i have use on irctc payment on your merchant side my credit card i have i have ticket cancel but not credit my credit card balance i have send

Txn number.[protected] 02-dese-2017. Rs 782
Cancelled id [protected]. Rs650 zkp refunde 03-dese-2017
This amount is refund irctc but not credidt my account

This aumount emegitly refund my card

Thanks
Sachin yadavbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anup Kunwar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not refund

Address:110092

Transaction id : [protected]
CancellationID /RefundID: [protected]
Refund Amount: 355
Refund Date: 4 December 2017
Refund Status: Refunded
the status shows that the money has been refunded but i haven't received it yet. Please do the needful.
Also find the attached sanpshot of the above given details....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Chennai, Tamil Nadu, 600051
Website:IRCTC

Dear sir i have use on irctc payment on your merchant side my debit card i have ticket cancel but not credit my debit card balance i have send txn number. Txn no is [protected] booking date 01-dec-2017 refund id is [protected] cancelled amount 910.0 refund amount 790.0 your bank id zkpy refunded date 04-dec-2017. My name snanthakumar my mobile no [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Payal Shome
from Guwahati, Assam
Report
Copy

money not yet refunded

Address:Kolkata, West Bengal, 700074

Dear sir
I have booked ticket from irctc rail connect using your payment gateway on[protected]. My account money has been deducted with amount 1755/- and not yet credited.
Irctc is showing that the payment was done by zaakpay pg.
Ticket details:
Transaction id:[protected]
Booking date: 06 dec 2017
Payment status : payment settled
Bank name: zaakpay pg.
Transaction bank i have transacted...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal hangarga
from Vijayawada, Andhra Pradesh
Report
Copy

transaction failed but money has been deducted from my account

Dear sir
I have booked ticket from irctc rail connect using your payment gateway on[protected]. My accont has been deducted with amount 6390/-
Irctc is showing that the payment was done by zaakpay pg.
Ticket details:
Transaction id:[protected]
Ypr during express (12214)
Dee-sc
Booking date: 27 nog 2017
Payment status : payment requested
Bank name: zaakpay pg
Journey...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
purushottam samrat
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund

I booked tatkal ticket on 2dec 2017 from patna to Kolkata but I cancelled on same day because tickets was waiting...pnr [protected].
bimeDetails;
transaction id [protected]
refund id [protected]
trans. Amount 435
refund amount 375
bank zkpy
refund status refunded
date refund 4dec2017
but i have not received money in my account.I had done payment through sbi card on irctc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santhosh sekar
from Bengaluru, Karnataka
Report
Copy

irctc refund

I made a payment of rs 750 and they charged rs 5.90 withTransaction Ref No IGACMVGFW7 for Rs.755.90 for booking IRCTC ticket through mobikwik powered multi transaction of internet banking of SBI.

I booked with preference of "book only if atleast one lower berth is allotted", but it is not available .

And ticket wasn't get booked by irctc and they mentioned that they refunded to zaakpay PG .
But I still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaaaneha1
from Tumkur, Karnataka
Report
Copy

irctc zaakpay pg money not refunded

Sir i have booked ticket on irctc by my debit cart othpg[protected] indian railway cateri new delhi. Money is not refunded in my account even after 48hrs. My pnr no. Is [protected]. And transaction id is [protected]. A message came from irctc that 880rupees has been credited. But still it has not been refunded in my accouny. Please do the needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rupesh Nair
from Mumbai, Maharashtra
Report
Copy

irctc refund amount

Address:Mumbai City, Maharashtra, 421202
Website:www.zaakpay.com

Hello i am rupesh nair and i have booked a ticket on 28th november from thane to ernakulam via mobikwik and i have cancelled it on 1st december.
My refund status in irctc is showing as refunded but not yet received. When tried to contact irctc they said the monet is credited to zaakpay and they havent credited it to my account.

Refund id: [protected]
Transaction id: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vikash1512
from Mayang Imphal, Manipur
Report
Copy

irctc refund for transaction id 100001064714091

Address:New Delhi, Delhi, 110075

I am trying to book a railway ticket through irctc via payment gateway of zaakpay, in which booking is cancelled due to non availability of preferred birth, and amount is refunded to zaakpay. Details of transaction is as given below:-

Transaction id : [protected]
Transaction date :[protected]
Cancellationid/refund id: [protected]
Refund amount: 5680
Refund date:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy