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Zebpay Complaints & Reviews

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Updated: Dec 26, 2024
Complaints 458
Resolved
78
Unresolved
380
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Zebpay reviews & complaints page 5

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S
Sandeep6053
Jul 15, 2021
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Address: Kanjurmarg west room no.2

My no. Is lost please help us to my account details for my crypto coin.. my no [protected]
Zebpay customer support has been notified about the posted complaint.
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    Bobby marwah
    Jul 9, 2021
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    I've entered the wrong password and ZebPay blocked my account they are not sending me link message for changing password I'm trying for last 5 days but they are not responding at all no reply for mails
    Zebpay customer support has been notified about the posted complaint.
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      Bobby marwah
      Jul 9, 2021
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      I've entered wrong pin by mistake but they are not sending me the link for changing password for 5 days no reply for mails
      Zebpay customer support has been notified about the posted complaint.
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        ravikantkumawat
        Jul 7, 2021
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        Website: www.zebpay.com

        Hello sir/madam,

        I had deposit 9000/- but after 48 hours it isn't listing in my zebpay account.

        I payed with "Ecom Purchase/30747005/Atom Techn/Crypto"
        Transaction ID :[protected]

        Thanks
        Zebpay customer support has been notified about the posted complaint.
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          S
          Sath01
          Jul 1, 2021
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          I have made 2 deposits of rs 2lac and again 2 lac with the above reference number.. it's done more than 5 hours but still it's not credited to my wallet... I'm going to cry.. my total amount is here only.. pls zebpay.. credit to my wallet asap pls pls pls
          +1 photos
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            Yudhi0210
            Jul 1, 2021
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            Resolved

            I made IMPS of Rs. 100000/- for depositing Fiat but it is not credited yet. Details of transaction attached. Transaction ID is[protected].
            +1 photos
            Jul 1, 2021
            Complaint marked as Resolved 
            Zebpay customer support has been notified about the posted complaint.
            Jul 01, 2021
            Updated by Yudhi0210
            My bank and Zebpay's bank has verified the transaction and Zebpay received the money but still it is not credited to my account. Attached all details.

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              Sath01
              Jul 1, 2021
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              Sir I have made a deposit of rs 400000 sir.. through imps mode everytime it's credited within 10 mins sir.. but today it's done more than 3 hours sir.. still it's not credited to my wallet pls check sir.. pls help me sir
              +4 photos
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                Yudhi0210
                Jun 30, 2021
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                I have sent TRX Tron to to an address (screenshot attached) but they are not received yet at that address. Kindly, resolve this promptly.
                +3 photos
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                  kamaldeep1981
                  Jun 28, 2021
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                  Address: Jammu

                  I have deposited money in my Zebpay account which bank has also confirmed that Zebpay has received but they are neither returning nor transferring to my account. This is happening since past 6 weeks that I have been writing mails to them but instead of providing solution, they are just sending me copy / pasted message
                  Zebpay customer support has been notified about the posted complaint.
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                    K
                    kapil oza
                    Jun 11, 2021
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                    Dear Zebpay Team, Tickit id 508021

                    I want to state that on dated 08th June, 2021 i have made payment from my registered bank to zebpay account through netbanking amounting of Rs.75000/- around 8 PM IST. Now almost 60 hours past but not shown in zebpay account. Payment detail mentined as under:

                    Transaction Reference Number:[protected]
                    Transaction Date: 08 June 2021
                    Amount Rs. 75000/-
                    From A/c No: [protected]
                    Bank Name: IDFC First Bank
                    IFSC Code:IDFB0040301

                    Beneficiary A/c No:[protected]
                    Bank Name: IDBI Bank
                    IFSC COde: IBKL0001024
                    Name: Awlencan Innovations india Limited

                    I have attached transaction slip for your reference.

                    Kindly do the needful.
                    Zebpay customer support has been notified about the posted complaint.
                    Same happened to me on 9th June, 2021 on transaction of Rs265000.
                    Did you get your funds back now..or waiting ..
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                      kapil oza
                      Jun 11, 2021
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                      Address: Balance not shown in zebpay

                      On 08th june 2021 i have depoaited 75000 from one account and same moment balance deducted from bank account, but still balance not shown in zebpay account. I HAVE RAISED TICKIT ALSO BUT NO RESPONCE AT ALL..ALMOST 60 HRS GONE BUT NO PROPER RESPONCE..I HAVE ALSO TALKED TO ATOM PAYMENT GATWAY, THEY TOLD THAT PAYMENT GIVEN TO MERCHANT..BUT STILL NOT SHOWN.

                      Kapil Oza
                      [protected]
                      Zebpay customer support has been notified about the posted complaint.
                      Dear Zebpay Team, Tickit id 508021

                      I want to state that on dated 08th June, 2021 i have made payment from my registered bank to zebpay account through netbanking amounting of Rs.75000/- around 8 PM IST. Now almost 60 hours past but not shown in zebpay account. Payment detail mentined as under:

                      Transaction Reference Number:[protected]
                      Transaction Date: 08 June 2021
                      Amount Rs. 75000/-
                      From A/c No: [protected]
                      Bank Name: IDFC First Bank
                      IFSC Code:IDFB0040301

                      Beneficiary A/c No:[protected]
                      Bank Name: IDBI Bank
                      IFSC COde: IBKL0001024
                      Name: Awlencan Innovations india Limited

                      I have attached transaction slip for your reference.

                      Kindly do the needful.
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                        Sreesurya
                        Jun 10, 2021
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                        Address: 38/3 South street chatrapatti RajapalayamRajapalayam

                        I have deposited 40000rs as on 9th June 2021.money is debited from my account. But not reflected in my wallet. Nobody responding.
                        Zebpay customer support has been notified about the posted complaint.
                        Did you get your funds now...same happens to me .. didn't get my balance till now..
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                          Er Vinit Vadodariya
                          Jun 10, 2021
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                          I diposit 5000 by net banking money debited but not credited in wallet transaction was successful in NetBanking but at last it's showing transaction failed in application.

                          https://help.zebpay.com/support/tickets/508349
                          Zebpay customer support has been notified about the posted complaint.
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                            Yudhi0210
                            Jun 10, 2021
                            Resolved
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                            Resolved

                            I made an internet banking transaction of Rs. 150000/- to deposit fund into Zebpay wallet but the amount is not credited to wallet.
                            Details of transaction are as follows:
                            Merchant Txn ID: [protected] Atom Txn ID: [protected]
                            Bank ref. No. 61514862
                            Txn date:[protected]:35:11.0 Amount: Rs.150000/-
                            I'm getting same reply every time from Zebpay support but my problem is not resolved. Kindly resolve it on priority basis.
                            +4 photos
                            Jun 19, 2021
                            Complaint marked as Resolved 
                            Zebpay customer support has been notified about the posted complaint.
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                              Er Vinit Vadodariya
                              Jun 10, 2021
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                              Https://help.zebpay.com/support/tickets/508349

                              I diposit 5000 by net banking money debited but not credited in wallet transaction was successful in NetBanking but at last it's showing transaction failed in application.
                              +1 photos
                              Zebpay customer support has been notified about the posted complaint.
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                                Pradeep1388
                                Jun 10, 2021
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                                Website: zebpay.com/in

                                I deposited 50000 on June 9, the amount was debited from my bank account, the balance was supposed to be updated within 15 mins but has still not been updated in zebpay.

                                I have raised the ticket (#505363) but the issue is still not resolved.

                                They have not even mentioned the reason for this error, Please help me get my money back.

                                Ticket ID: 505363
                                Zebpay customer support has been notified about the posted complaint.
                                FYI, there is still no response on the complaint
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                                  Er Vinit Vadodariya
                                  Jun 10, 2021
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                                  Resolved

                                  Address: Gujarat

                                  I diposit 5000 by net banking money debited but not credited in wallet transactions was successful but at last it's showing transaction failed in application

                                  https://help.zebpay.com/support/tickets/507846
                                  +1 photos
                                  Jun 10, 2021
                                  Complaint marked as Resolved 
                                  Not resolved
                                  Zebpay customer support has been notified about the posted complaint.
                                  Jun 10, 2021
                                  Updated by Er Vinit Vadodariya
                                  Solve quary please

                                  I diposit 5000 by net banking money debited but not credited in wallet transactions was successful but at last it's showing transaction failed in application

                                  https://help.zebpay.com/support/tickets/507846

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                                    Ramana3838
                                    Jun 9, 2021
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                                    I have transferred 54000 and 150 rupees in Zebpay on 8th June and got the screen as a successful, this amount supposed to be credited in Zebpay in 15mins but even after day it is not credited, raised a ticket as well but as usual no response till now
                                    Ticket ID 504636,
                                    Zebpay customer support has been notified about the posted complaint.
                                    FYI, there is still no response on the complaint yet
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                                      S
                                      Resolved
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                                      Resolved

                                      Dear Sir
                                      I deposited 10, 800/- from my registered bank account through NetBanking on 08/06/2021 @ 19:22 hrs on Zebpay Application, the transection was successful but balance still no showing on my Zebpay wallet
                                      Please help : [protected]@hotmail.com

                                      Kindly Deposit or refund my amount 10, 800/- on priority basis.
                                      Ticket Number : 504641
                                      +1 photos
                                      Jun 11, 2021
                                      Complaint marked as Resolved 
                                      Received my money back after 1 week, finally, but they doing scam like harshad mehta, they holding and block people account using that money in stock market after getting profit they release that money.
                                      Zebpay customer support has been notified about the posted complaint.
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                                        Resolved
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                                        Resolved

                                        Dear Sir,
                                        I deposited 10, 800/- from my registered bank account through NetBanking on 08/06/2021 @ 19:22 hrs on Zebpay Application, the transection was successful but balance still not showing on my Zebpay wallet
                                        Kindly Deposit my refund on priority basis.
                                        Ticket Number : 504641
                                        +1 photos
                                        Jun 11, 2021
                                        Complaint marked as Resolved 
                                        Received my money back after 1 week, finally, but they doing scam like harshad mehta, they holding and block people account using that money in stock market after getting profit they release that money.
                                        Zebpay customer support has been notified about the posted complaint.
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