Zebpay Complaints & Reviews

I deposited money using imps, it has been deducted but not showing up in zebpay account
Please do resolve this as soon as possible

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Website: ZEBPAY

I did the NEFT transfer but the money has not been created yet it’s being a long time I tried to contact zebpay By raising multiple tickets but I haven’t received any response from them my amount was 34, 718 I have been very worried about it please help me money debited from bank and the bank has confirmed me that the money has been sent to zebpayThe transaction was successful so please credit my account as soon as possible I am waiting for your response I haven’t received any response in the email neither in SMS

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I have already transferred money from my registered account to zebpay idbi virtual account but it’s been 1 day still not yet credited to my wallet .
Customer support is sending template reply like we are looking into this issue.

Jul 29, 2021

Complaint marked as Resolved

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Address: Kanjurmarg west room no.2

My no. Is lost please help us to my account details for my crypto coin.. my no [protected]

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I've entered the wrong password and ZebPay blocked my account they are not sending me link message for changing password I'm trying for last 5 days but they are not responding at all no reply for mails

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I've entered wrong pin by mistake but they are not sending me the link for changing password for 5 days no reply for mails

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Website: www.zebpay.com

Hello sir/madam,

I had deposit 9000/- but after 48 hours it isn't listing in my zebpay account.

I payed with "Ecom Purchase/30747005/Atom Techn/Crypto"
Transaction ID :[protected]

Thanks

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I have made 2 deposits of rs 2lac and again 2 lac with the above reference number.. it's done more than 5 hours but still it's not credited to my wallet... I'm going to cry.. my total amount is here only.. pls zebpay.. credit to my wallet asap pls pls pls

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I made IMPS of Rs. 100000/- for depositing Fiat but it is not credited yet. Details of transaction attached. Transaction ID is[protected].

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Jul 1, 2021

Complaint marked as Resolved

Zebpay customer support has been notified about the posted complaint.

Jul 01, 2021

Updated by Yudhi0210 My bank and Zebpay's bank has verified the transaction and Zebpay received the money but still it is not credited to my account. Attached all details.

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Sir I have made a deposit of rs 400000 sir.. through imps mode everytime it's credited within 10 mins sir.. but today it's done more than 3 hours sir.. still it's not credited to my wallet pls check sir.. pls help me sir

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I have sent TRX Tron to to an address (screenshot attached) but they are not received yet at that address. Kindly, resolve this promptly.

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Address: Jammu

I have deposited money in my Zebpay account which bank has also confirmed that Zebpay has received but they are neither returning nor transferring to my account. This is happening since past 6 weeks that I have been writing mails to them but instead of providing solution, they are just sending me copy / pasted message

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Dear Zebpay Team, Tickit id 508021

I want to state that on dated 08th June, 2021 i have made payment from my registered bank to zebpay account through netbanking amounting of Rs.75000/- around 8 PM IST. Now almost 60 hours past but not shown in zebpay account. Payment detail mentined as under:

Transaction Reference Number:[protected]
Transaction Date: 08 June 2021
Amount Rs. 75000/-
From A/c No: [protected]
Bank Name: IDFC First Bank
IFSC Code:IDFB0040301

Beneficiary A/c No:[protected]
Bank Name: IDBI Bank
IFSC COde: IBKL0001024
Name: Awlencan Innovations india Limited

I have attached transaction slip for your reference.

Kindly do the needful.

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Bhandari121007

Jun 11, 2021

Same happened to me on 9th June, 2021 on transaction of Rs265000.
Did you get your funds back now..or waiting ..

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Address: Balance not shown in zebpay

On 08th june 2021 i have depoaited 75000 from one account and same moment balance deducted from bank account, but still balance not shown in zebpay account. I HAVE RAISED TICKIT ALSO BUT NO RESPONCE AT ALL..ALMOST 60 HRS GONE BUT NO PROPER RESPONCE..I HAVE ALSO TALKED TO ATOM PAYMENT GATWAY, THEY TOLD THAT PAYMENT GIVEN TO MERCHANT..BUT STILL NOT SHOWN.

Kapil Oza
[protected]

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K

kapil oza

Jun 11, 2021

Dear Zebpay Team, Tickit id 508021

I want to state that on dated 08th June, 2021 i have made payment from my registered bank to zebpay account through netbanking amounting of Rs.75000/- around 8 PM IST. Now almost 60 hours past but not shown in zebpay account. Payment detail mentined as under:

Transaction Reference Number:[protected]
Transaction Date: 08 June 2021
Amount Rs. 75000/-
From A/c No: [protected]
Bank Name: IDFC First Bank
IFSC Code:IDFB0040301

Beneficiary A/c No:[protected]
Bank Name: IDBI Bank
IFSC COde: IBKL0001024
Name: Awlencan Innovations india Limited

I have attached transaction slip for your reference.

Kindly do the needful.

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Address: 38/3 South street chatrapatti RajapalayamRajapalayam

I have deposited 40000rs as on 9th June 2021.money is debited from my account. But not reflected in my wallet. Nobody responding.

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Bhandari121007

Jun 11, 2021

Did you get your funds now...same happens to me .. didn't get my balance till now..

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I diposit 5000 by net banking money debited but not credited in wallet transaction was successful in NetBanking but at last it's showing transaction failed in application.

https://help.zebpay.com/support/tickets/508349

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I made an internet banking transaction of Rs. 150000/- to deposit fund into Zebpay wallet but the amount is not credited to wallet.
Details of transaction are as follows:
Merchant Txn ID: [protected] Atom Txn ID: [protected]
Bank ref. No. 61514862
Txn date:[protected]:35:11.0 Amount: Rs.150000/-
I'm getting same reply every time from Zebpay support but my problem is not resolved. Kindly resolve it on priority basis.

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Jun 19, 2021

Complaint marked as Resolved

Zebpay customer support has been notified about the posted complaint.

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Https://help.zebpay.com/support/tickets/508349

I diposit 5000 by net banking money debited but not credited in wallet transaction was successful in NetBanking but at last it's showing transaction failed in application.

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Website: zebpay.com/in

I deposited 50000 on June 9, the amount was debited from my bank account, the balance was supposed to be updated within 15 mins but has still not been updated in zebpay.

I have raised the ticket (#505363) but the issue is still not resolved.

They have not even mentioned the reason for this error, Please help me get my money back.

Ticket ID: 505363

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Pradeep1388

Jun 10, 2021

FYI, there is still no response on the complaint

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Address: Gujarat

I diposit 5000 by net banking money debited but not credited in wallet transactions was successful but at last it's showing transaction failed in application

https://help.zebpay.com/support/tickets/507846

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Jun 10, 2021

Complaint marked as Resolved

Not resolved

Zebpay customer support has been notified about the posted complaint.

Jun 10, 2021

Updated by Er Vinit Vadodariya Solve quary please

I diposit 5000 by net banking money debited but not credited in wallet transactions was successful but at last it's showing transaction failed in application

https://help.zebpay.com/support/tickets/507846

Zebpay Complaints & Reviews

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