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Zebpay Complaints & Reviews

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Last updated Apr 6, 2024
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Zebpay reviews & complaints page 7

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S
Sanjeev Kumar Rajora
May 18, 2021
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Amount Transferred failed

Address:21 A, New Arya Nagar, Ghaziabad, Uttar Pradesh

Hi
Yesterday 17/05/2021 I was want to add money 10000/- rs in my Zepay account and today 18/05/2021 5000/- rs want to add money in zepay account but both transactions failed and amount debit from my account and not show in my zepay account and not credit in my account....
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R
Ranchal Chaudhary
May 11, 2021
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Not able to deposit funds to zebpay wallet

I started trying to deposite money to my zebpay wallet 10 hours earlier. First, a window pops out saying dont use UPI money transfer because it may be declined and can take up to 14 days to repay the funds, as soon as you click on deposite. Second, it says use RTGS, IMPS or NEFT money transfers from your bank, but as soon as I hit the got it button it instantly brings me back to the first step....
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J
javedk70
May 10, 2021
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Money not shown in zebpay wallet

Website:www.zebpay.com

Hello Sir/Madam,

Greetings…..

This is regarding complaint against www.zebpay.com as two of my friends who lived in USA sent me bitcoin 0.00423183 dated 19-December, 2020 and bitcoin 0.1075041 on 18-December 2020 and they put a fake entry in my wallet from backend that shows that I have transferred to fund to another person as shown in the screen shot as KHAN
I have sent several request to them to transfer...
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J
javedk70
May 10, 2021
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Regarding non-return of INR 64000 by zebpay.com

Address:www.zebpay.com
Website:www.zebpay.com

Hello Sir/Madam,

Greetings…..

This is regarding complaint against www.zebpay.com as two of my friends who lived in USA sent me bitcoin 0.00423183 dated 19-December, 2020 and bitcoin 0.1075041 on 18-December 2020 and they put a fake entry in my wallet from backend that shows that I have transferred to fund to another person as shown in the screen shot as KHAN
I have sent several request to them to transfer...
+1 photos
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S
Satnam.singh1313
May 8, 2021
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Delay in receiving crypto

This is to inform you that i have made a transfer from my blockchain to my zebpay wallet for approx 0.1 btc. Itse been more than 1 day. That i hvnt recieved it. Even after generating support tockets flr a couple of times. Still i m not getting any revert. It is not only today even my last 5 transaction took more than 15 hrs . So i request you as i am a regular uEr of zebpay please rectify this problem and make my transaction visible asap....
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Indrajeet verna
May 6, 2021
May 6, 2021
This thread was updated on May 6, 2021
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Amount Deducted from my account but not showing in wallet

Address:DUHA

I have deposited 05/05/2021 amount of ₹80000 but it is not reflected on my Zebpay account. Amount has been deducted from my bank account. It’s has been 4 time already. Please help.
MO. [protected]...
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K
Krishna Teja Palepu
May 5, 2021
May 5, 2021
This thread was updated on May 5, 2021
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Money not credited in zebpay but deducted from bank account

I transferred a amount or rs.20000 from bank account to zebpay on yesterday 5.22pm, but still now money has not been credited to zebpay account.Regarding this issue I raised a ticket but still now there is no reply from them. Twitter is full of these complaints so many users are facing this issue. Deeply regretted to choose zebpay account. It is a hard earned money and my entire saving. Please do the needful.
Ticket no: 426286...
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A
Alphajay27
May 5, 2021
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Money deducted from bank, not credited in zebpay.

It's been more than 6 hours and my money hasn't been credited into account. Why are you closing my ticket without resolving. I need the money to be credited.

My ticket number - 426045 - FIAT Deposit...
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M
Mackvin Menezes
May 4, 2021
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Amount transfer issue

I have deposited amount of ₹1000 but it is not reflected on my Zebpay account. Amount has been deducted from my bank account. It’s has been 4 days already. Please help....
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N
Navin Sorout
May 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Receiving Crypto in my Wallet

3 Days ago i have sent BNB coin from binance to zebway wallet. But still not received. I have raised 4 tickets against it but not a single response has been given to me. Ticket no. 418751.. Pls guys give response. I have also mailed you guys. Still no response....
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V
Vivek Narendran
May 1, 2021
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Amount not Credited in my account

An amount has been transferred via IMPS but not credited into my wallet till now. Kindly provide an update / solution to the issue. A ticket has been raised to Team Zebpay, which haven't yet provided a solution. Ticket number being 420651.

Pls help me out against this issue...
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D
D Series
May 1, 2021
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Money not credited

I ve done imps from my account to zebpay but still money not received in my zebpay account
Poor response from zebpay...
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K
Kiran Kumar1235785
May 1, 2021
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Contact number 9911263158

Xbcbbd...
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S
Sapnapayment007
Apr 27, 2021
May 5, 2021
This thread was updated on May 5, 2021
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Bank account deducted money not in zebpay

I am writing to you 4 th time. My issue is not resolved. My 1100 inr have been with zebpay for almost a month now. No news. No reply. Nothing.. help me.. I am fed-up with their support....
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Vikas V I
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposit amount not reflected in Zebpay account

I have deposited amount of ₹80000 but it is not reflected on my Zebpay account. Amount has been deducted from my bank account. It’s has been 4 days already. Please help.

Ticket number 404235...
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R
Ronit1802
May 5, 2021
This thread was updated on May 5, 2021
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Deposit not showing in zebpay

Amount of 35000 transferred to zebpay amount is not showing and it's been a couple of hours. Kindly resolve it. Asap....
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Ticket No : #408387

IMPS deposite of INR5000 not reflecting in wallet.
Please help me with this...
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Website:Www.zebpay.com

I have made a deposit of amount 26 thousand rupees on 10th of april, they say amount not received, banks both mine and theirs say amount credited to their account on 10th April itself. No response to support tickets, they wont send me their bank statement to confirm with bank too....
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K
keshav2611
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Deposit of inr

I have made a deposit of amount 26 thousand rupees on 10th of april, its been 13 days and they say the amount hasnt been received in their bank account, bank says amount was credited in their account on 10th of april, no response to support ticket, no replies at all, they wont send me their bank statement too....
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S
shahpratikshah
Sep 2, 2022
This thread was updated on Sep 2, 2022
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Zebpay crypto currency wallet

I had deposited Rs. 12000 in my zebpay account on 13-Apr - but the amount is still not credited in my Zebpay wallet.

Against this I raised a ticker the same day - https://help.zebpay.com/helpdesk/tickets/384059

I did not get any response on the ticket - hence sent a mail to [protected]@zebpay.com but did not get any response on that too.

Its been 7 days now - I have not got a single response from Zebpay...
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