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Zebpay Complaints & Reviews

1
Updated: Dec 26, 2024
Complaints 458
Resolved
78
Unresolved
380
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Zebpay reviews & complaints page 7

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P
Pratibhagowdar
May 22, 2021
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Address: Rona Sbi

Dear sir /madam
On may 21st 2021
Night ...i have started depositing the amount to the Zebpay account
But amount has-been deducted from SBI account but not deposited in the wallet...
Pratibhagowdar
SBI saving bank account
Zebpay customer support has been notified about the posted complaint.
May 23, 2021
Updated by Pratibhagowdar
1000 has been deducted from SBI account
Pls
Give us my money
This is
2nd time
Happining
Like
This
SBI account Ron branch
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    P
    Pratibhagowdar
    May 21, 2021
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    Address: Rona Sbi

    While depositing the money
    The amount has deducted but not deposited into the wallet
    Where is my money 5000
    Ruppies
    Pls give us
    Zebpay customer support has been notified about the posted complaint.
    Again I raised the amount today
    1000 ruppies
    Same it's showing
    ..that
    Invalidate account
    But amount is deducted...
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      S
      salman_121
      May 19, 2021
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      Address: new delhi

      His is inform you that you have block my account before 3 month as per your suggestion i have continue mailing but still you have not proper responding, still i have lots of trouble of you, why are you trouble me . i have all the query resolved which you have told me, but still i have face same problem i request lots you time please enable my account.thats is too worry for zebpay servicing.please resolved my account..
      +1 photos
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        S
        Sanjeev Kumar Rajora
        May 18, 2021
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        Address: 21 A, New Arya Nagar, Ghaziabad, Uttar Pradesh

        Hi
        Yesterday 17/05/2021 I was want to add money 10000/- rs in my Zepay account and today 18/05/2021 5000/- rs want to add money in zepay account but both transactions failed and amount debit from my account and not show in my zepay account and not credit in my account.
        Zebpay customer support has been notified about the posted complaint.
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          R
          Ranchal Chaudhary
          May 11, 2021
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          I started trying to deposite money to my zebpay wallet 10 hours earlier. First, a window pops out saying dont use UPI money transfer because it may be declined and can take up to 14 days to repay the funds, as soon as you click on deposite. Second, it says use RTGS, IMPS or NEFT money transfers from your bank, but as soon as I hit the got it button it instantly brings me back to the first step.
          +3 photos
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            J
            javedk70
            May 10, 2021
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            Website: www.zebpay.com

            Hello Sir/Madam,

            Greetings…..

            This is regarding complaint against www.zebpay.com as two of my friends who lived in USA sent me bitcoin 0.00423183 dated 19-December, 2020 and bitcoin 0.1075041 on 18-December 2020 and they put a fake entry in my wallet from backend that shows that I have transferred to fund to another person as shown in the screen shot as KHAN
            I have sent several request to them to transfer the amount which my old wallet received on 19-December and 18-December they said why you choose old wallet which is not exists.
            They sent me replies and every-time they said this wallet does not belong to zebpay and I was sent various screen shots of confirming that wallet belongs to you.
            Now, they are not replying me.

            The old wallet (33syDmXbgkuGSvhM677Ezweuh2JBqutQbg) that shows receipt of 0.00423183 dated 19-December, 2020 and bitcoin 0.1075041 but not shown in zebpay wallet (I have checked these entries in blockchain.com)

            I want my money back as soon as possible.

            Thanks,
            Javed Khan
            +1 photos
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              J
              javedk70
              May 10, 2021
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              Address: www.zebpay.com
              Website: www.zebpay.com

              Hello Sir/Madam,

              Greetings…..

              This is regarding complaint against www.zebpay.com as two of my friends who lived in USA sent me bitcoin 0.00423183 dated 19-December, 2020 and bitcoin 0.1075041 on 18-December 2020 and they put a fake entry in my wallet from backend that shows that I have transferred to fund to another person as shown in the screen shot as KHAN
              I have sent several request to them to transfer the amount which my old wallet received on 19-December and 18-December they said why you choose old wallet which is not exists.
              They sent me replies and everytime they said this wallet does not belong to zebpay and I was sent various screen shots of confirming that wallet belongs to you.
              Now, they are not replying me.

              Please suggest what to do?

              Thanks,
              Javed Khan
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                S
                Satnam.singh1313
                May 8, 2021
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                This is to inform you that i have made a transfer from my blockchain to my zebpay wallet for approx 0.1 btc. Itse been more than 1 day. That i hvnt recieved it. Even after generating support tockets flr a couple of times. Still i m not getting any revert. It is not only today even my last 5 transaction took more than 15 hrs . So i request you as i am a regular uEr of zebpay please rectify this problem and make my transaction visible asap.

                Thanks Satnam singh
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                  I
                  Indrajeet verna
                  May 6, 2021
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                  Address: DUHA

                  I have deposited 05/05/2021 amount of ₹80000 but it is not reflected on my Zebpay account. Amount has been deducted from my bank account. It’s has been 4 time already. Please help.
                  MO. [protected]
                  Zebpay customer support has been notified about the posted complaint.
                  Dear Customer, IMPS transaction for Rs.80000.00 to Awlencan Innovations India Lim has been completed successfully on 05 May 2021, 07:11:44 with reference ID[protected]Union Bank of India
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                    K
                    Krishna Teja Palepu
                    May 5, 2021
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                    I transferred a amount or rs.20000 from bank account to zebpay on yesterday 5.22pm, but still now money has not been credited to zebpay account.Regarding this issue I raised a ticket but still now there is no reply from them. Twitter is full of these complaints so many users are facing this issue. Deeply regretted to choose zebpay account. It is a hard earned money and my entire saving. Please do the needful.
                    Ticket no: 426286
                    +3 photos
                    Zebpay customer support has been notified about the posted complaint.
                    May 05, 2021
                    Updated by Krishna Teja Palepu
                    Not completely resolved, showing credited to zeb pay account but is not showing in balance. Pathetic service.

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                      Alphajay27
                      May 5, 2021
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                      It's been more than 6 hours and my money hasn't been credited into account. Why are you closing my ticket without resolving. I need the money to be credited.

                      My ticket number - 426045 - FIAT Deposit
                      Zebpay customer support has been notified about the posted complaint.
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                        Mackvin Menezes
                        May 4, 2021
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                        I have deposited amount of ₹1000 but it is not reflected on my Zebpay account. Amount has been deducted from my bank account. It’s has been 4 days already. Please help.
                        +2 photos
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                          N
                          Navin Sorout
                          May 2, 2021
                          Resolved
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                          Resolved

                          3 Days ago i have sent BNB coin from binance to zebway wallet. But still not received. I have raised 4 tickets against it but not a single response has been given to me. Ticket no. 418751.. Pls guys give response. I have also mailed you guys. Still no response.
                          +1 photos
                          May 2, 2021
                          Complaint marked as Resolved 
                          No steps has been taken yet to resolve my problem
                          Zebpay customer support has been notified about the posted complaint.
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                            V
                            Vivek Narendran
                            May 1, 2021
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                            An amount has been transferred via IMPS but not credited into my wallet till now. Kindly provide an update / solution to the issue. A ticket has been raised to Team Zebpay, which haven't yet provided a solution. Ticket number being 420651.

                            Pls help me out against this issue
                            Zebpay customer support has been notified about the posted complaint.
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                              D
                              D Series
                              May 1, 2021
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                              I ve done imps from my account to zebpay but still money not received in my zebpay account
                              Poor response from zebpay
                              Zebpay customer support has been notified about the posted complaint.
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                                K
                                Kiran Kumar1235785
                                May 1, 2021
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                                Xbcbbd
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                                  S
                                  Sapnapayment007
                                  Apr 27, 2021
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                                  I am writing to you 4 th time. My issue is not resolved. My 1100 inr have been with zebpay for almost a month now. No news. No reply. Nothing.. help me.. I am fed-up with their support.
                                  Zebpay customer support has been notified about the posted complaint.
                                  Write it in Twitter attach zebpay ceo and zebpay accounts. Even I am facing the same issue.
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                                    V
                                    Vikas V I
                                    Apr 24, 2021
                                    Resolved
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                                    Resolved

                                    I have deposited amount of ₹80000 but it is not reflected on my Zebpay account. Amount has been deducted from my bank account. It’s has been 4 days already. Please help.

                                    Ticket number 404235
                                    Apr 24, 2021
                                    Complaint marked as Resolved 
                                    Resolved today
                                    Zebpay customer support has been notified about the posted complaint.
                                    Resolved today. Thanks
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                                      Ronit1802
                                      Apr 23, 2021
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                                      Amount of 35000 transferred to zebpay amount is not showing and it's been a couple of hours. Kindly resolve it. Asap.
                                      +2 photos
                                      Zebpay customer support has been notified about the posted complaint.
                                      Apr 23, 2021
                                      Updated by Ronit1802
                                      Kindly resolve this immediately
                                      Write it in Twitter attach zebpay ceo and zebpay accounts. Even I am facing the same issue.
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                                        Ayushvyas
                                        Apr 23, 2021
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                                        Ticket No : #408387

                                        IMPS deposite of INR5000 not reflecting in wallet.
                                        Please help me with this
                                        Zebpay customer support has been notified about the posted complaint.
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