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Zebpay Complaints & Reviews

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Updated: Dec 28, 2025
Complaints 459
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78
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381
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Zebpay reviews & complaints page 8

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A
Ayushvyas
Apr 23, 2021
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Ticket No : #408387

IMPS deposite of INR5000 not reflecting in wallet.
Please help me with this
Zebpay customer support has been notified about the posted complaint.
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    K
    keshav2611
    Apr 23, 2021
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    Website: Www.zebpay.com

    I have made a deposit of amount 26 thousand rupees on 10th of april, they say amount not received, banks both mine and theirs say amount credited to their account on 10th April itself. No response to support tickets, they wont send me their bank statement to confirm with bank too.
    Zebpay customer support has been notified about the posted complaint.
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      keshav2611
      Apr 23, 2021
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      I have made a deposit of amount 26 thousand rupees on 10th of april, its been 13 days and they say the amount hasnt been received in their bank account, bank says amount was credited in their account on 10th of april, no response to support ticket, no replies at all, they wont send me their bank statement too.
      Zebpay customer support has been notified about the posted complaint.
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        S
        shahpratikshah
        Apr 23, 2021
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        I had deposited Rs. 12000 in my zebpay account on 13-Apr - but the amount is still not credited in my Zebpay wallet.

        Against this I raised a ticker the same day - https://help.zebpay.com/helpdesk/tickets/384059

        I did not get any response on the ticket - hence sent a mail to [protected]@zebpay.com but did not get any response on that too.

        Its been 7 days now - I have not got a single response from Zebpay - I want my money to be credited back to my account - and do not want to use Zebpay anymore. Please take care of this complaint at the earliest - and provide me with a contact number where I can reach out to someone from Zebpay who can help me with this.

        I have been patient and have sent multiple reminders now. I hope to hear from you soon.
        Zebpay customer support has been notified about the posted complaint.
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          S
          sandeep K. Mirashi
          from Mumbai, Maharashtra
          Apr 22, 2021
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          Address: INDIA

          Hi,

          I have transferred money from my bank account to my Zebpay Account. the amount but it hasn't reflected in my zebpay wallet. Please make sure this complaint is resolved.
          Zebpay customer support has been notified about the posted complaint.
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            R
            Ram Babu123
            Apr 21, 2021
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            Contact number 7584018419

            Guc...
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            Nabeel22
            Apr 21, 2021
            Resolved
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            For last 3 days i am trying to withdraw amount from zebpay wallet, it's asking for pin. After entering valid pin getting notification that account is blocked and asking for pin reset. Then after resetting pin after 24hrs, if we try to withdraw, again getting notification that account is blocked and asking for pin reset. This is happening for last 3 days with everyday ending up resetting the password. Created many tickets still no response from them.I am really fed up with zebpay.Please help me solve this issue.My registered mobile number is [protected] in zebpay and my name in Zebpay is Nabeel S
            May 21, 2021
            Complaint marked as Resolved 
            Zebpay customer support has been notified about the posted complaint.
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              A
              Adeetya Teckchandani
              Apr 21, 2021
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              Hi,

              I have transferred money from my bank account to my Zebpay Account. the amount is 1k but it hasn't reflected in my zebpay wallet. Please make sure this complaint is resolved.

              thank you!
              Zebpay customer support has been notified about the posted complaint.
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                A
                anujsharma1234
                from Faridabad, Haryana
                Apr 21, 2021
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                Rahul Pagidipati Ceo Sir, Nikita Pradhan Madam I m requesting you again and again pls look in to the matter seriously of ticket id 387492 My father health is serious and the amount of 17500rs and 800rs of withdrawl id W2704264 and W2704365 is not credited in my bank account till now i already mailed you all the relevant proof including bank statement please resolve it on urgent basis i wil be highly obliged to you
                Zebpay customer support has been notified about the posted complaint.
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                  Y
                  Yash gadge
                  Apr 21, 2021
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                  Address: Thane West

                  Kyc document pending problem
                  Zebpay customer support has been notified about the posted complaint.
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                    N
                    Navkaran11
                    Apr 21, 2021
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                    Name- navkaran singh
                    phone no. - [protected]
                    i have transferred 5000rs from my sbi account to zebpay account ...th money has been cut from my account but it's not showing up in my zebpay wallet. please check
                    +1 photos
                    Zebpay customer support has been notified about the posted complaint.
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                      S
                      Sinojsinu
                      Apr 20, 2021
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                      Resolved

                      Its been 2 days no information from zebpay. Deposit of 30000 INR not even credited with zebpay wallet. No reply from their side.
                      Ticket id : 400385
                      Deposited on 18/04/2021 to their ICICI Bank account.
                      +1 photos
                      Apr 21, 2021
                      Complaint marked as Resolved 
                      Solved. But delay
                      Zebpay customer support has been notified about the posted complaint.
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                        D
                        DNYANESHWAR JAGTAP
                        Apr 20, 2021
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                        Address: pune

                        Hello,

                        I have deposited 800 rupees to zebpay account but not credited/
                        Zebpay customer support has been notified about the posted complaint.
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                          M
                          mdrasool37
                          Apr 20, 2021
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                          Resolved

                          Address: 202, Sarthik Square, S G Highway Ahmedabad Ahmedabad District Gujarat India - 380054
                          Website: Www.Zebpay.com

                          It's been 4 days, since I have deposited an amount of rs 2Lakhs in ZebPay but amount has not credited in my account.
                          No response to the ticket I'd: 399879.
                          Toll free no also not working.
                          No response to the email.
                          +1 photos
                          Apr 20, 2021
                          Complaint marked as Resolved 
                          Zebpay customer support has been notified about the posted complaint.
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                            I
                            ishu17
                            Apr 19, 2021
                            Resolved
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                            Resolved

                            I have raised a Ticket# - 393952 and its pending since long. At least Zebpay has to reply. If there are any issue they should inform.

                            I have already attached all the evidence with the ticket and looking for quick response. Deposited 10, 000 on 16th April in their ICICI account with IMPS reference# IMPS[protected]Awlencan innovations india limited-ICIC-xxxxxxxxxxxxx2623-deposit. which is not added to my Zebpay wallet.

                            Attaching the Bank Statement for the same.
                            +1 photos
                            Apr 21, 2021
                            Complaint marked as Resolved 
                            Raised a ticket on Zebpay support and provided all the transaction details. Also tweeted on Zebpay twitter account.
                            Zebpay customer support has been notified about the posted complaint.
                            Apr 20, 2021
                            Updated by ishu17                             Not yet resolved. Pending since long Zebpay cannot hold money such long time. I am unable to trade on time due to fund unavailability. Pathetic service. Who will be responsible for this??
                            Apr 21, 2021
                            Updated by ishu17                             Finally Today it got resolved.
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                              A
                              Anupam990
                              Apr 19, 2021
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                              I made a withdrawal transaction of 7, 015 INR of Order #W2702913 on 14 April 2021. Already 2 days completed, but till now is not credited in my bank account. Please reply me as soon as possible.
                              Zebpay customer support has been notified about the posted complaint.
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                                H
                                Hanibnglr
                                Apr 19, 2021
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                                Website: Zebpay.com

                                I have deposited ₹700 and ₹100 in two different transactions into the zebpay account via IMPS from my Kotak Mahindra Bank account. The amount however has not been credited to my zebpay wallet. Please resolve this issue
                                +1 photos
                                Zebpay customer support has been notified about the posted complaint.
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                                  S
                                  SAURABH TARAGI
                                  from Agra, Uttar Pradesh
                                  Apr 19, 2021
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                                  I have deposited 50000 from my sbi account to zebpay the transaction is successfully but money is not credited in my wallet and I have raised so many ticket no response from zebpay
                                  Zebpay customer support has been notified about the posted complaint.
                                  Apr 19, 2021
                                  Updated by SAURABH TARAGI                                   My zebpay ticket no - 396904
                                  Mobile no - [protected]
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                                    S
                                    Sinojsinu
                                    Apr 19, 2021
                                    Resolved
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                                    Resolved

                                    I have deposited 30k .But not reflected in zebpay wallet
                                    +1 photos
                                    Apr 21, 2021
                                    Complaint marked as Resolved 
                                    Solved after 2 days.
                                    Zebpay customer support has been notified about the posted complaint.
                                    Apr 19, 2021
                                    Updated by Sinojsinu                                     My ticket id is 399569. Please help
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                                      R
                                      Reyhul
                                      Apr 18, 2021
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                                      My Amount Rs 10000 has been debited with my registered account but amount not credited to Zeboay account
                                      +1 photos
                                      Zebpay customer support has been notified about the posted complaint.
                                      Apr 18, 2021
                                      Updated by Reyhul                                       My Raised Ticket Id : #398631
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