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Updated: Dec 28, 2025
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Zebpay reviews & complaints page 9

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R
Reyhul
Apr 18, 2021
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My money Rs 10000 got deducted from my registered bank account but balance not credited to Zebpay account.
Tckt Id 398631
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    Shaina Gupta
    Apr 18, 2021
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    Deposited money into zebpay via imps..still not received, although it shows money sent.
    Zebpay customer support has been notified about the posted complaint.
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      A
      Abhi1208
      Apr 18, 2021
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      Address: Plot no 216 flat no 13 near amp gate awas ashish

      I have deposited thirty thousand INR through my sbi account
      Money has been deducted from my account to zebpay official account
      But its not showing in my zebpay wallet
      +3 photos
      Zebpay customer support has been notified about the posted complaint.
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      Did you get any updates, Please let me know facing same issue
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        P
        Pandya Tapan
        Apr 17, 2021
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        My zebpay kyc varified successful and bank details also but I can't deposit via net banking.application shows only instant deposit option only.
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          A
          anujsharma1234
          from Faridabad, Haryana
          Apr 17, 2021
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          On 14/04/2021 i made a withdrawl transaction of 17500rs Of order id W2704264 and 800rs of order id W2704365 but till now it is not credited in my bank account no [protected] obc (pnb) already two days completed but there is no resolution of my complain . I am attaching all the proof please resolve it as soon as possible or reply me
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            R
            Rituraj Hatikakoty
            Apr 17, 2021
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            Deposited Rs 1000 yesterday via the usual method i.e netbanking but it did not reflect in the account. Ticket no- 392626
            Zebpay customer support has been notified about the posted complaint.
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              Rituraj Hatikakoty
              Apr 17, 2021
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              Deposited Rs 1000 yesterday via the usual method i.e netbanking. But it did not reflect in the account. Ticket no- 392626
              Zebpay customer support has been notified about the posted complaint.
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              They have not responded yet
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                M
                mukulsharma1122
                Apr 17, 2021
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                Yesterday i have transferred 49000 to zebpay via imps for instant deposit but still amount has not been credited to my zebpay account
                please credit my rupees to my zebpay so that i can trade in crypto currency ...

                my details:-
                name - mukul sharma
                mobile number - [protected]
                email - [protected]@gmail.com
                transaction id - S69874037
                transaction amount - 49000
                Zebpay customer support has been notified about the posted complaint.
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                  A
                  aarya06
                  Apr 16, 2021
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                  I made IMPS transfer of rs.2010 through my registered bank account. but the money has not been credited to zebpay account.
                  Zebpay customer support has been notified about the posted complaint.
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                    S
                    Subham1993
                    from Mumbai, Maharashtra
                    Apr 16, 2021
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                    Address: India

                    I had deposited Rs 5, 00, 000 in the account [protected] on 15.04.2021 from my Citibank account . But still today it has not been reflected in my Zebpay Account. Could you please do the needful so that either it gets reflected in the Zebpay or return my money back.
                    Please treat this on priority. Attaching the proof of transfer of fund.
                    +1 photos
                    Zebpay customer support has been notified about the posted complaint.
                    Apr 16, 2021
                    Updated by Subham1993                     My Ticket Numbers are 392208, 390236, 388409, 387943
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                      M
                      Maria Daew
                      Apr 16, 2021
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                      Address: Anantng

                      I have deposited 4700 rs to zebpay account but no money has been transferred to my zebpay account i created lot of tickets but no response at all.
                      My ticket numbers are 390026, 388560, 386696.
                      My name is Rayees Nabi Bhat.
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                        K
                        khan altamash
                        Apr 16, 2021
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                        I deposited 4500 rs, but the money is not reflecting in the wallet please have someone get that sorted asap, transaction ref number of imps is[protected]
                        Zebpay customer support has been notified about the posted complaint.
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                          H
                          Harsh108
                          Apr 16, 2021
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                          Today i deposit 6000 rupees in zebpay. Throughout imps. My money is deducted from my account but in zebpay app didn't show.
                          Tickets no:389702
                          Apr 16, 2021
                          Complaint marked as Resolved 
                          [email protected] 8286548648
                          Zebpay customer support has been notified about the posted complaint.
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                          How did you solved this? I have the same issue. Please help
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                            S
                            sonam_chaudhary
                            Apr 15, 2021
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                            Resolved

                            Transaction NOT REFLECTED in Zebpay account

                            I made a tansaaction at 12:53 AM on 14/4/2021 of Rs. 10, 000 via my zebpay registered bank account through PAYTM.

                            But the amount is NOT REFLECTING in my zebpay wallet even though it has been debited from my bank account.

                            Raised a ticket regarding the same # 381543. NO RESPONSE from the team zebpay yet. Please resolve the issue ASAP. [ either refund the amount in my registered bank account or zebpay account ]br...
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                            M
                            mohaggar
                            from Noida, Uttar Pradesh
                            Apr 14, 2021
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                            Website: zebpay.com

                            I had added 10000 inr from my zebpay unregistered bank account, it has been 24 hours but money is not reflecting in zebpay wallet. My ticket number is 385000. My email regsitered with them is [protected]@gmail.com
                            Zebpay customer support has been notified about the posted complaint.
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                            There is no response from Zebpay support team. Can you help?
                            Reply
                            Did you get this resolved yet. I am also facing same issue but it was from registered bank account only
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                            mohaggar's [Complaint's author] reply, Apr 16, 2021
                            Noone is replying from Zebpay support. Seems like a fraud played by Zebpay guys.
                            The issue is resolved now. Thanks.
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                              P
                              Pragya Sharma14
                              Apr 14, 2021
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                              I have added money through bank transfer IMPS but money is not reflected in my zebpay account. What should I do now
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                                Pragya Sharma14
                                Apr 14, 2021
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                                I have transferred the money through IMPS on the account details which is showing in my doposit account page but After the transferred the amount it is not reflecting in my account. Looking forward for the update
                                Zebpay customer support has been notified about the posted complaint.
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                                  S
                                  Shriyansh Talekar
                                  Apr 13, 2021
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                                  Resolved

                                  Deposit not reflecting in my Zebpay account

                                  I have done a deposit of 40500 from my registered account on Zebpay but the amount is not reflecting in my balance till now.
                                  Please help me with this....
                                  +1 photos
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                                  M
                                  Meenakshinilesh1984
                                  Apr 13, 2021
                                  Resolved
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                                  Resolved

                                  Hi Team,

                                  I have done an IMPS transfer of 25000 INR from my icici bank to the registered account of Zebpay. My amount and transaction show success and money got deducted from the account but still the amount not showing in my wallet.

                                  I have raised multiple tickets with customer service however no one is responding yet. Kindly resolve this as soon as possible otherwise I will go with legal action.

                                  My mobile number associated with the account is [protected]. Please call me for all the details related to IMPS and I will share with you whatever is required.
                                  Apr 19, 2021
                                  Complaint marked as Resolved 
                                  I created support tickets and emailed them multiple times. At the same time raised a charge back request from my back to another bank. It put pressure overall and then they solved it after 10 days
                                  Zebpay customer support has been notified about the posted complaint.
                                  Apr 13, 2021
                                  Updated by Meenakshinilesh1984                                   Please contact me and I can provide all the required details, statements, etc. Kindly get this resolved asap.

                                  Complain number with the Zebpay is #378031 and #381448
                                  Apr 13, 2021
                                  Updated by Meenakshinilesh1984                                   I have provided them all the details and waiting for the resolution. Hope to get this resolved as soon as possible.
                                  Apr 14, 2021
                                  Updated by Meenakshinilesh1984                                   Still waiting as Zebpay team has not provided any resolution on this. Have been following up with them for so many days.

                                  Kindly help me on this issue and get this resolved, please.
                                  Apr 15, 2021
                                  Updated by Meenakshinilesh1984                                   Hi Team,

                                  Have provided the Zebpay team all the information but still waiting for the resolution. Please help me in getting this resolved.
                                  Apr 16, 2021
                                  Updated by Meenakshinilesh1984                                   Hi Team,

                                  Attached is the screenshot from Deposits shown on the application, till now my deposit of 25K is not reflected and I have been waiting and following up continuously. Please get it resolved soon.

                                  Apr 16, 2021
                                  Updated by Meenakshinilesh1984                                   The notification shows Zebpay replied to me but I don't see any comment by them here. My humble request is to please get this resolved.
                                  Apr 19, 2021
                                  Updated by Meenakshinilesh1984                                   I have been adding comments here but I don't see any progress. What is the point of putting complains here ?
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                                    G
                                    Gopal5602
                                    Apr 13, 2021
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                                    Resolved

                                    I haven't receive money in my account

                                    Yesterday, I have initiated a withdrawal request of 70, 010 INR from my ZEBPAY account but I have received only 70 INR in my bank account.

                                    Please check the issue and try to send my complete money in my bank account.

                                    These are the withdrawal request details:-
                                    Order Number:- #W2685823
                                    Bank Name:- State Bank of India
                                    Account Holder:- Gopal Singh

                                    Please find the attached Screenshots of ...
                                    +2 photos
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