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Zerodha Complaints & Reviews

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Last updated Jul 3, 2023
Complaints 535
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Zerodha reviews & complaints page 5

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K
kdrv
Jul 17, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to complaint about the Sale caller

I'm Complaint against to the sale caller name as Kumari Neha, the way of talking with the customer is very rude behaviour, don't have manners to speak at all, kindly plz change person or refund my amount... She is the one the most laziest person ever I seen......
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Raman Ghorpade
Jul 16, 2021
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I want refund of account opening charge 300

Website:Zerodha

I want refund of my 300...
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Vikeshe
Jul 14, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Funds not reflected

Transferred an amount of Rs. 20000/- (PI4319) via googlepay. Amount not reflected in my trading account. Raised a ticket and the service replied that it has been successfully transferred and credited to my trading account. Whereas till now it has not been added to my T.Account. Replied that the issue has not been resolved. But no reply. Should i write a complaint to SEBI?...
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sonyjain
Jul 13, 2021
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KITE API Token Problems

Hi,
While I pay an assured amount of 2000 Rs / month to get an API call, it is hardly 8-10 days in a month that I am able to connect due to your server load.
But then, if I pay the assured amount, you need to provide me an assured token/connection for my app.
Here is the stack trace that I continuously get at the peak hours of trading, when I need it most.

Kindly resolve this matter asap. My credentials...
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Prem Chandra Sah Ranjna Kumari
Jul 12, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
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Rs 300 debited from my Account through Pay phone vide T21071218 20083635003350 on 12 Jul 21

Sir I have applied to open the account on my wife name Ranjna Kumari whose PAN no is CNFPK4731A.I have deposited fee Rs 300 vide above-mentioned details.Amount was deducted from my pay phone [protected]@ybl vide above details but account opening option is not showing.Request to do the needful at the earliest.
Thanking You
Prem Chandra Sah....
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F
Fun Time Diy
Jul 7, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised trade

Address:Nithya

Its the 4th time Im facing this problem, whenever I try to exit the position I go to exit and place the sell order, and I surprised to see a new buy order got executed and I will be holding both the orders instead of exiting the position and by the time I will incurring with heavy loss, as most of the time it happened with the option trading. When I executed sell order I place limit or SL-Limit, I never placed SL at the entry or GTT. I complained...
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B
business_compl
Jul 5, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Documents collected but account not opened for months

It’s impossible to go through all the mismanagement and customer negligence we have experienced from Zerodha so I would try to make it brief.



First experience:

We applied for a corporate account for our company on March 9th, 2021, Since then till April 5th, 2021 it was a nightmare of 20+ email back and forth, not receiving responses to email for 8-10 days, asking for same documents over and over again, falsely...
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Ox8771
Jul 3, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Delivery Charges

Sir, I delivered only one quantity of India mart.
According to zerodha calculator P&L is 23.4 Rs.
But in my account it seems only 2 Rs.
So please consider my request.
Thank you...
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J
JguRK
Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monay transferred to zerodha but not reflecting in Zerodha fund Balance.

Address:Chennai India

Rs.75k Money transferred through UPI to zerodha account but not reflecting in fund balance. The support call person had no information other than the information I provided. Replied saying we will get back. No proper response other than to wait. Also created a ticket with supporting documents. Received automated reply. Loggin in for Zerodha attention through this. It is not early to call for poor service atleast for traders....
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RSK K
Jul 1, 2021
Jul 5, 2021
This thread was updated on Jul 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Only when opening an account do one get customer service. For enquiries the customer support is really very very poor. One only gets recorded messages, no one answers the call to help with our queries.

/';......
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Ishuelis
Jun 29, 2021
Jun 29, 2021
This thread was updated on Jun 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund because of name issue

I wanted to open account but due to check issue its not processing . So i want the money refunded. And also because my name is different in adhar and pan card....
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S
Simsi
Jun 21, 2021
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Deducted my balance

On 17th june 2021 i bought silvermic(MIS) and my balance was 9444 i wanted to convert from MIS to NRML so i added funds of 5000 and converted position next day my funds were deducted and my opening balance was 11802 on 18th june. I want my funds back when i have converted my position how can they deduct?...
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Pradip0511
Jun 16, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zerodha account opening failed transactions

I had opened Dmat and trading account with zerodha on 16th May 2021. But there were 2 failed transactions worth INR 300 each. Out of them, only 1 transaction of INR 300 got refunded back to me. But 2nd one is still not refunded inspite of raising complaint in last week of May 2021. Today it has been more than a month and still that failed amount of 300 is not refunded. I have complete evidence as per my attachment here. Please refund my INR...
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Arvind089
Jun 15, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal funds

Address:Mali basti gopalgarh, post - barriya, pin - 322255, district-karauli rajasthan

My funds not withdrawal in bank account,
getting rejected after withdrawal processed...
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sbohra92
Jun 14, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Open interest restrictions in buying deep OTM options

Address:Haldwani, Uttarakhand

Please let me know why i am not able to execute deep OTM options in zerodha.

It is required for weekly heldging in creating Nifty short strangle.

My id is XM0689.

Please resolve....
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Suman Kumar Kola
from Hyderabad, Telangana
Jun 9, 2021
Jun 9, 2021
This thread was updated on Jun 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money I added through GPay not reflecting in my Kite trading account

I made a transaction of 23, 000 /- INR to my Zerodha account PS4989 on June 08, 2021. Transaction was successful through GPay, but I'm unable to find the amount in my zerodha kite account.

I had verified it with GPay and it was successful and amount received to Zerodha Merchant.
Kindly check the amount at Zerodha and revert back the amount to my bank account.

Please take necessary action to money back.br...
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vmahi
Jun 6, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect invested amount and incorrect average prices

Address:BANGALORE

In Holdings my total invested amount is showing as Rs 1, 51, 751/-.
In console invested amount is showing as Rs 3, 00, 607/-.

I have transferred some of the shares to another Demat account, the total amount of transferred shares is not being reflected in console.

I have raised this query in their support portal on 15 mar 2021 with ticket no #[protected] still query has not been resolved.
br...
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Abhisheknegi786
May 24, 2021
May 25, 2021
This thread was updated on May 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zerodha is showing average price of my purchased shares wrong

My id is AT2149 I bought 2 shares of symphony at the price of 1116 but now it is showing 1219 they are not picking up my calls neither they are replying to my raised ticket...
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vamshikandukuri
May 17, 2021
Jun 15, 2021
This thread was updated on Jun 15, 2021
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Incorrect Overall Account Balance, Profit & Loss is reflecting

Transaction Date : 17-May-2021

User ID : US2938

Ideally my overall account balance under Equity segment should be around 2.6 Lakhs including open positions ( only current value considered) but it is now relfecting ONLY 1.80 Lakhs only.

My Contact Number [protected]...
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Dipen Hingu
May 7, 2021
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Regarding Segment Activation Request

Address:Bengaluru

Hi,
I got bad experience with zerodha.

I have raised a segment activation request on may 3rd May 2021, till 7th may 2021 they haven't enabled.

On 6th May 2021 I received email which mention that my segment activation request approved and I can take trade within 24 hours.
But even after mail I am unable to take trade.

But when i start trading : this exchange segment is not enabled...
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