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Zerodha Complaints & Reviews

zerodha.com

2.3

Updated: May 8, 2026

Complaints 541

Resolved

238

Unresolved

303

Good! Zerodha values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Zerodha step up their efforts to fully resolve all complaints 👍

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Zerodha reviews & complaints page 5

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Address: Banglore

I have an account with zerodha since covid. i am trading in Equity & fno since then. it has come to my notice that zerodha has been reducing balance that they are not supposed to. First of all the charges of rs 50+gst in case of auto square off of MIS orders is unvalid, apart from that i have seen that there is a difference of Rs 25000 after complete reconciliation. i have already placed the complaints but the response is not justified.

Sep 24, 2021

Complaint marked as Resolved

I have an account with zerodha since covid. i am trading in Equity & fno since then. it has come to my notice that zerodha has been reducing balance that they are not supposed to. First of all the charges of rs 50+gst in case of auto square off of MIS orders is unvalid, apart from that i have seen that there is a difference of Rs 25000 after complete reconciliation. i have already placed the complaints but the response is not justified. the complain is not resolved yet

Zerodha customer support has been notified about the posted complaint.

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harshit0990

from Mumbai, Maharashtra

Sep 24, 2021

the complaint is not yet resolved then too its showiing as resolved??

Zerodha Customer Care

from Bangalore, Karnataka

Sep 27, 2021

Verified Support

Hey Harshit, we're sorry to hear this. Please message us your ticket number so we can have this checked.

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I have placed withdrawal request on sep 17 th 2021 and it got processed in zerodha but amount not yet credited in bank account. I need my money on urgent basis. Please resolve as soon as possible. Raised ticket in support too.
Ticket number::[protected]

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Zerodha Customer Care

from Bangalore, Karnataka

Sep 21, 2021

Verified Support

Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.

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Address: Adoni

My account not open my mobile number not link with aadhar that why digilocker not accept please refund my money back

Oct 23, 2021

Complaint marked as Resolved

Zerodha customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Zerodha Customer Care's response Hey, we suggest that you update your mobile number on Aadhaar and complete the online process. Alternatively, we've explained the offline process here: https://support.zerodha.com/category/account-opening/offline-account-opening/articles/how-do-i-open-an-account-offline

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My grandfather has approx 1000 shares of tata motors in physical form
so i want to convert them into digital
as the shares were buyed in 1980, so the name on the shares is telco instead of tata motors
so how can i change the name on the shares
and then convert it into digital.

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Zerodha Customer Care

from Bangalore, Karnataka

Sep 16, 2021

Verified Support

Hey, we've explained the process here: https://support.zerodha.com/category/your-zerodha-account/transfer-of-shares-and...⇄

For further assistance please create a ticket so that our team can check and assist.

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My user ID is YF9776 in the name of hemant singh in Zerodha. There was 100 shares of 3i info tech for delivery in my holding in portfolio. From last few days these shares are not showing in my holding. Shares are not sold by me. Kindly do needful action.

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Zerodha Customer Care

from Bangalore, Karnataka

Sep 16, 2021

Verified Support

Hey, 3I Infotech has been suspended from trading due to procedural reasons. The company has announced a reduction of capital and consolidation of shareholdings. More details here: https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=[p...⇄

The shares won't reflect in your Kite holdings. However, you can see them in your holdings on Console.

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Address: banglore

Since more than week i havent got any response from zerodha, no email no messages. I keep calling them and they say wait 24hrs.
very poor customer service, havent got the account yet.

Oct 17, 2021

Complaint marked as Resolved

Zerodha customer support has been notified about the posted complaint.

Sep 11, 2021

Updated by rohh IBR682 user id, registered week ago

Verified Support

Sep 14, 2021

Zerodha Customer Care's response Hey, we're sorry to hear this. We're having this checked. Someone from our team will reach out to you.

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ASHNO MANU

Oct 20, 2021

Plzz refund my money don't want to open account

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Inspite of giving complaints for last 5 days problems not resolved unable to download contract notes from console reports as required for my tax purpose support team not caring about this can i get email id of mr nitin kamat so i can take this matter in this regards

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My userid is TX817 in zerodha. On 13 Aug 21 I sold 320 indtower shares @ ₹215.90 totalling ₹ 69088/. So far I have not seen this amt in My Fund statement. It has not entered yet but on 18 Aug 21 CDSL SENT ME A MESSAGE THAY THE AMT HAS BEEN DEPOSITED IN MY DMAT AC. PL HELP TO RETRIEVE THE AMT. ANGOM NARAYAN

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Zerodha Customer Care

from Bangalore, Karnataka

Aug 30, 2021

Verified Support

Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.

Zerodha Customer Care

from Bangalore, Karnataka

Aug 30, 2021

Verified Support

Hey, could you please create a ticket at support.zerodha.com? We'll have this checked.

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My money was deducted and the account was not opened. I need the refund

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Address: TN, dharmapuri prabakaran s/o manokaran chinnapangunatham village konagihali post pin 636813

Future and option it's not activated in my zerodha app plzz help me

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Address: 40, KRISHNA KRUPA SOCEITY, PARVAT GAAM

User id not recived

plz replay to my number or email id

[protected]

[protected]@gmail.com

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Zerodha Customer Care

from Bangalore, Karnataka

Aug 24, 2021

Verified Support

Hey Jeeva, please create a ticket at support.zerodha.com. We'll have this checked.

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Been trying to open an account for 12 hours and it says My Number is already registered whereas I haven't registered my number on Zerodha at all. This is an error and it's causing obstruction. Please help.

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On Friday 30/07/21, had Sell 35 share of PRIVISCL at 1507 in MIS, at the EOD the trade would have been squared off. and i was around -2600/- loss, but on monday it was around 14k loss they had charged me the price of share at monday price, after raising multiple ticket, they had charged the price of share of Tuesday now my overall loss is around -20k, Also on monday there was nothing related of PRIVISCL share in HOLDING/POSITION. these had caused me so much stress. if anyone can help me out raise a official court case complain, please help.
Account ID-UD0330

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I added 10000rs. Because i want to take new position around 8:15pm yesterday but funds are pending till today. Deducted from my bank account instantly but not added in zerodha demat, i want to know where is my money hanging? Disappointed.

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Simsi

Aug 5, 2021

My ticket number is #[protected]

Zerodha Customer Care

from Bangalore, Karnataka

Aug 6, 2021

Verified Support

Hey Shervi, we're having this checked. You'll have an update on the ticket shortly.

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I have been following up with them for a month, have not received any response.
Ticket number [protected]

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Their customer redressal system is a total waste and they are unresponsive of ticket raised.
I have been facing problems and I am not able to withdraw my money which I urgently needed.
I had to take loan instead because zerodha is not giving my money back.
I want to complain about this issue to SEBI so that others won't face the same issue in future and I will transfer my account from zerodha to some other good responsible and responsive brokers in India. Zerodha is not able to manage its customer base and I will never ever recommend it to someone.

Sep 4, 2021

Complaint marked as Resolved

Zerodha customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2021

Zerodha Customer Care's response Hey Viresh, we're sorry to hear this. Could you please create a ticket at support.zerodha.com? We'll have this checked.

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Dear Sir,

Recently I opened the trading account and demat account in Zerodha. There is issue regarding the Demat account and related to these issues there are 2 tickets #[protected], #[protected]. But so far is no progress about those tickets.

On phone call support just give the fake assurance, even without my permission they change the linking of the demat account also. It is a security breach.

Support team with malafide intention delete their comments also on dated 24 July, 2021 around 9:25 AM there was update by support team on ticket #[protected] that I raised the request to change the demat account over call but now that comment has been deleted by support team.

All these happening gives the impression that in future any fraud can also be happen.

Thanks

Zerodha customer support has been notified about the posted complaint.

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Zerodha Customer Care

from Bangalore, Karnataka

Jul 29, 2021

Verified Support

Hey, we're sorry to hear this. We’re getting this checked. You’ll have an update on the tickets.

rameshjain9999's [Complaint's author] reply, Aug 9, 2021

Dear Team,

Please let me know, what action you people took. Still I am struggling for the solution.

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Address: Banglore

I have asked to activate my account from dormant stage. I have submitted all the requested documents.Still zerodha has not activated my account. I am continuously chasing with Zerodha since last 15 days even I have raised tickets so many times on support Zerodha portal. Very very poor service and I regret to say that they are technically handicapped and no value for customer's time
Client ID RV1964

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Jul 28, 2021

Updated by ramesh Singala This is not yet resolved. It is pending

Aug 04, 2021

Updated by ramesh Singala Still issue is not resolved. I have not received any feedback from Zerodha

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Address: Banglore

Website: Zerodha support

I would like tranfer my account from zerodha to Sharekhan. Please let me know the process. I really fade up with Zerodha service. I have raised many times tickets on zerodha support but zerodha failed to resolve the issue.

Zerodha customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2021

Zerodha Customer Care's response Hey Ramesh, we're extremely sorry to hear this. Could you please message us the ticket number. We'll have this checked.

Aug 04, 2021

Updated by ramesh Singala Ticket number #[protected]
Hope for positive response

Aug 09, 2021

Updated by ramesh Singala Still issue is not resolved.please look into this. I have faced financial loss due to the poor service of zerodha

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Address: Account transfar

I want my zerodha account transfar to another brokrej 5 paisa .com
Please i request to you tell me prossess

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Zerodha Customer Care

from Bangalore, Karnataka

Jul 26, 2021

Verified Support

Hey, we're sorry to hear this. What seems to be the issue? Could you please create a ticket so our team can check and assist? https://support.zerodha.com/

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