ZestMoney Complaints & Reviews

I had applied for zestmoney personal loan
Of Rs. 42000 yesterday i.e on 13 july 2018 and after verifying my bank account details and everything i got an email and message from you that your personal loan is approved and when i log in to my zestmoney account it is showing that your 1st emi for your personal loan is due in 30 days but the problem is I haven’t received Rs. 42000 in my bank account yet, then how could you deduct emi when you haven’t gave me the money. I have also one more loan running with zestmoney and i was happy with your service but this time i am really upset with this bad service. Help me ASAP or otherwise i have to take legal action against zestmoney. My zestmoney login id is [protected]@gmail.com.
Application id : 1E3335BD3B94
Customer id:[protected]

Am kirandeep kaur
am apply loon of croma amont 13990 rs from zustmoney . my loan is approved from zestmoney . am not recived my voucher . many time iwll cl to zest money coustmer caare .but no resulation providing by company . every call avery agent commitment is change . i request to everyone dnt try zest money loan . its totaly waste of time .

Dear Sir,

Zestmoney company is send the nach mandate after the loan paid off. From my bank account 2 time 295 rs debit against NACH MANDATE return, after the 6 successfully EMI paid. I paid my last emi 21 june 2018 of 1269 rupees. then after zestmoney send the mandate to my bank account ECS/ACH RETURN CHG[protected], 295 rs debit due to insufficient balance. my question is if loan is PAID-OFF. why zestmoney send NACH mandate to Bank?

Dear zest team,

Please revise my emi month from 18th month to 6th month.

I will pay loan amount within six month.

So please send to link six month payable accordingly.

I have left to due 24 days so please do the needful.

Regards

Ravindra kumar
Id[protected]

I had taken e voucher for Rs10000. 00 (ten thousand only) through zest money on 18mnth have to pay emi=736/m total 13240.00(thirteen thousand two hndred forty rups only) through applicant id no. NJDI311040, vocher code-XRAH-W72G-HS-EFV3(please dont miss use). My zest money customer Id[protected], through mobile no. - [protected], [protected]@gmail.com. I had talk with zest money customer care they said the marchant can cancel. I want to cancel this e voucher and want return my zest credit amount 10000.00.

In spite of writing no of mails, and making no of calls, waiting for no of hours. Didn’t get any reply from your end. The problem also was from your end as you have not asked for a nach mandate. You wanted me to submit my bank statement which i did thrice but to no avail. Still waiting for your 24 hrs that too on high priority.
I have 2 loans running never i have suffered like this that too with a pre approved loan. Hope you will solve my problem at the earliest

Firdousi
Loan no ynfm957325

Hello there,

I had applied for the zestmoney's cardless emi on the xiaomi's website almost a week and it said loan of rs 6000 was approved and you need to upload the nach form. I did, now the screen says "we are reviewing your application an will be back within 24hrs" it has been almost a week now and no response yet, it displays the same message when i go to xiaomi's "cardless emi" option. I uploaded the nach form on 21st of june. What exactly is happening?

Hello there,

I had went through all the formality of the cardless EMI option from the mi.com website to apply for zest money, and finally I was asked to sign and upload the NACH form. I did, and after I got a message on the website that "We are reviewing your application. We will come back to you within 24 hours"
It has been almost a week I got no response from you guys whatsoever, could you please let me know what exactly is happening?
Name's William Gupta
[protected]@gmail.com

Hello Zestmoney, Firstly i would like to say that i am pretty happy with your services. But now i want to submit a case here. I got an SMS from your side that i am eligible for Pre- approved personal loan of Rs24000 and i have to give a missed call on the given number in the SMS. On 11th of june i give a missed call on that number. On12th of june i got a link in the email to apply for that loan. I open that link and thaught that it is not suitable for me because its repayment schedule is of 2years. But i need to repay it in the shorter duration. I didn't take any action on that and upto 19th of june i received reminder SMS from your side that my loan application is incomplete and i have to complete it. But on 21st of june when i was going to complete that application it shows that the link is expired. Till from that day i approached Customer services but didn't receive any reply. My Zestmoney Case ID is 00304972. Please have a look at the issue. My email id is [protected]@gmail.com

I have got 3 Amazon vocher sum of 25000/_ from Zestmoney.Now I wants to cancell my lone vouchers.You can cancelled the voucher before thirty days from the date on which you received it through email.But when I called to customer care they said that you cannot cancell ed the voucher and EMI of 1839 is deducted from your account.This is really a injustice .

Sir,
I want to cancelled the 3 vouchers of 25000 rs of Amazon .The order is placed by mistake.Please help me.The message is sent to me that the EMI amount of 1839 will be deducted from my account no.The loan is taken by me accedantly .Please cancelled three vouchers of 25000/_rs.When I make contact with zestmoney they told me that I raised the request of cancellations before the 30 days .So they forwarded it to the Amazon for cancellation.But They nevar give me any status of cancellation.

Customer executive service is very poor.. They have not solve any problem.
I have tried many times to call them but all of the person during talking phone disconnect. I am unable to complain my issue.
I want to know repayment scheduled. But nobody suggest me regarding of this issue.
Why these service is very poor thats why i am very disappointed by zest money..

Regards
Shashank srivastava
[protected]

Sir i had issue the voucher from zest money for purchase a items from flipkart sum of 11000/- but could not used this voucher.. But zest money used my bank details without my permission and deducted the monthly emi. I want to cancel my loan voucher which i have not used and return my money.. My registered no. Is [protected] and email [protected]@gmail.com

Hi
I have already signed a nach for auto debit but they are not doing auto debit from my account. I hv enough money in account but still money not debited. They are charging too much extra charges/interest for this reason.. Also they are giving false information to cibil. My cibil has gone down due to their bad service.. I will not refer this application to anyone in future..

Zest money is going beyond its limits. I am fed up of this . I have previously also posted a complaint regarding it and now again i am telling that this company has used my bank account details without my notice and have deducted the 1st emi amount and now they are showing due date for deduction of 2nd emi amount also. I am least interested in the loan. I want my loan to be cancelled immediately and my amount should be refunded back. They are not ready to do it and according to me its a fraud. Pls see to it that my problem is solved.They have to cancel the loan That amount which they deducted was useful to me in another way . Now I have to pay penalty for that. Somehow I'll manage that issue but u people pls do the needful. Its my humble request. Assist the company people to cancel it .
Thanking you

Hello,
Myself Mallikarjuna Soalgi
I had shown interest in taking loan via Amazon. But now I am not interested in it. Zest money has used my bank account information without my notice which is fraud. It was for a mobile costing ₹15000 and the EMI installment was of ₹2800 and the first installment has been deducted from my bank account on[protected]. Plss do refund back the amount to my bank account and stop this procedure right here. Kindly take action as soon as possible or else I will have to approach consumer court. And plss do reply fast in this regard.

This is to inform you that loan amount rs. 10000/- id rktp437045 must be cancelled with immediate effect,
Because i do not give any approval for the same you have taken my account detail without my concert which is a case of 420.
So you are instructed to cancel the loan amount 10000/- immediately, otherwise i will go to police station and consumer
Court to initiate the process.

My name : premjith
Prifile id :[protected]
Loan id :#ura133216

I request you to get a mobile phone loan of rs 18000,
I get an amazone voucher for rs 18000, i did not have to use that money. So lets close it. I had credited the price of 1824 from
My account. I request you to refund it. Otherwise i will cpmplaint in a costomer care court

Premjith. V
Mob :[protected]

I have issued a voucher code by zest money of rs.6999.00 to use at flipkart on dt.03.05.2018 and same has been not used by me. But zest money active the same loan vide flipkart order no. Pnxi817778 of amount rs.6999.00 after several request through mail to cancel the same loan, meanwhile zest money charged its first emi of rs.515.00 at my savings account on dt.04.06.2018.

On replied of mail they first informed me that"we have forwarded your request to merchant for voucher cancellation, we will cancel the loan after merchant confirmation. Flipkart replied for no order placed for rs.6999/- and we sent email to merchant about voucher redemption status." and flipkart also replied of my mail that "no order placed for rs.6999/-."

I have applied voucher cancellation request last 6 days. My vouchers is not cancelled yet even i have not positive response your zest money team. Every executive told me that my request is under process. But nobody provide me proper status of my request. They told me that my request will completed with in 5 working days. But here more 6 days is going..
Please solve my problem on urgent basis...

Regards
Shashank srivastava
+91-[protected]