[Resolved] Zestmoney — loan approved but not credited to bank account | |
I have applied for the personal loan on 4 feb 2019 and it is approved 3-4 weeks ago. And i signed auto debit/nach using otp method and after that i also got messgae that you application is completed and approved and money willl be deposited in your bank account. But after waiting for 3 days i contacted your executives they told my nach is not complete so will send nach by mail sign it and send back. But i didn't get any mail. I chatted several times with your executives and they told will send on mail within 24 hrs i waited days and i didn't get any. Atlast they told me to send sign through mail then i send through mail after that also no response. And now everyday they were saying will send nach on email wait for 12-24 hours. Its clear harassment. Please do the needful. Was this information helpful? | |
Mar 31, 2019 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Feb 22, 2019 ZestMoney Customer Care's response Hi Sudhir Kumar, We thank you for the patience which you have shown during this difficult time, we are extremely sorry that your issue was not dealt with in the beginning. We have got your Personal Loan active and you should receive a confirmation via SMS and email, the loan is disbursed and it will reflect in your bank account on Monday. Please note: We will take action on this and make sure that it will never happen again. Please accept our sincere apologies. Thank you and regards Team ZestMoney. | |
 5 Comments | |
Comments
My loan is approved but not activated.can you please check this
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I'm applying loan amount 44000rs still not credited in my account, 5th August 2022 showing active in credited your account but abhi thak nahi aya mere account me and EMI schedule bhi agaya hai 12 months ka pay karne ka option bhi show kar raha 5 September 2022,
Par kio nahi aya agar jab a/c me balance hi nahi aya tho hum kio pay kare amount
Plz cancel this loan amount and I'm share this photo account me nahi aya
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Par kio nahi aya agar jab a/c me balance hi nahi aya tho hum kio pay kare amount
Plz cancel this loan amount and I'm share this photo account me nahi aya
Amount sanctiond on 9 September and still sanctiond amount credited to account...please cancel my loan
Loan amount of 22000 showing that was disbursed and still not credited to my account but showing that amount will auto debit, what a fraud is this, if money was not credited then why you showing that I have taken loan, when I call to customer care they say that it will be credited in 3 working days, after 15 days yet i didn't got credited, if that so close my account and cancel all my transactions, i don't want any loan .
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