ZestMoney Complaints & Reviews

Dear sir,
On 13th august 2019 when i was looking for mobile on flipcart, redminote 7 pro of rs 17000/- when i search nocost (0%) emi option i can not understand how and when zest money issued me voucher of rs 45000/- and sent me agreement by mail that i have been sanctioned loan of rs 45000/- with interest rate 18.12% and emi will start from 13.9.2019 i was surprised i am not able to pay emi of 8180/- per month for six month. So same...

I have requested on email to cancel my loan but even after that my ecs bounced twice and due to that my credit score got affected. They have not informed me to maintain balance in the bank for emi and it will be refunded after cancellation of loan. It is completely their mistake. Due to them my credit score got highly affected. Please help. They have also blocked my account....

I had applied for rs 1 lakh loan due to some emergency and it was approved next day on 6th aug 2019. Loan order no. Order id: f518d73e2418, i got as message of approval in two hours and emi tab is also showing the same. Since then its been 9 days i have been following up daily for loan disbursement. It is yet to hit my account. I am in urgent need and every day your zest team says it will be credited in the evening, i want a final solution...

Hi, I'm vallidevi, pls cancel my credit loan, I'm not buying any products from any app but the monthly EMI will be calculated.

I call ur customer care but don't take any action to my report. If pls redify my prblms. I'm not satisfied o[censored]r product. It's getting stress to be the whole day. Pls cancel my loan.

With regards,
P. Vallidevi
Tamilnadu...

Hi, i requested zest for cancellation of my loan. I haven't purchased any item, instead of canceling loan zest is forcing me to accept the loan and pay emi amount. I would like to move to consumer court regarding this issue. No customer service person not helping me. I will be happy if my issue is resolved.

Order id:46addf4655d5
Loan amount 16685/-
Date[protected]...

I have opted for ecs and they keep calling me and when I disconnected the call she started yelling and was pinging me on watsapp threatening me with dire consequences.

When I opted for ecs I expect it to happen through ecs for that they say my account should have that money for getting debited. I have proffs to show that my account had more than the emi amount.

The use downrigh cheap language and please never...

Hi team,
This is regarding my account number dmi[protected]. I have made the payment on time but in my cibil score still it is showing as missed payment. I don't know why they are doing unfair with the customer. This is the second time i am raising complaint dmi finance comapany (Zestmoney). I beg you team please help me in this. Currently i am not able to apply loan from outside for my wife's pregnancy purpose. We are poor peoples...

My emi of rs 1411 was debited on due date but it is not reflecting in zestmoney dashboard. It is showing that emi repayment is late. As it is already debited from my account why should i pay it again. Kindly check and fix this asap. Also make sure my cibil should not get affect as this is not my fault. I have seen some similar complain so i am sure there is some problem on your server. I need a resolution asap. Feel free to contact me....

Hello

This is regarding the late fees that is applied on my loan order no 78dc22170717 as i was unable to pay on 26th july due to the failure of transaction to the account.. When i was making the transaction it use to say transaction declined i complained this to my sbi bank and it is resilved now.. Iam a punctual user to pay emi on time and regular user of zest money.. This is very unfair to me and i request you to remove...

I requested zest money cancellation of voucher of rs 45000 which i have not applied for such loan or voucher it created without my concern and getting overdue emi message and calls that doing mentally harassment, i contact customer care they forced me to use that voucher that i don't have need. Last one week they annoyed me so much become so mentally harrased please request you cancell voucher which i don't need it
Luking forword...

I have received 45000 voucher and i redeemed it in amazon. As soon as i added the amount my amazon account logged out with session expired message
So i logged in again and tried to order and it failed
When i contacted amazon they told me to wait 24hrs
And i got a mail that there is a issue in payment
And i changed my payment method and they said
But i still couldn't purchase
Again amazon made...

I am hemashri bhuyan, registered mobile no with zestmoney is [protected].

I purchased one mobile phone using zestmoney, loan amount rs 8650/-, activation date was 29th march, 2019 which have received as amazon gift card.

But the app showed that my loan amount is rs 10000/-. I have paid all the installments, the last installment was paid on july 2019.

With my utmost surprise i noticed a few days...

I am hemashri bhuyan, registered mobile no with zestmoney is [protected].

I purchased one mobile phone using zestmoney, loan amount rs 8650/-, activation date was 29th march, 2019 which have received as amazon gift card.

But the app showed that my loan amount is rs 10000/-. I have paid all the installments, the last installment was paid on july 2019.

With my utmost surprise i noticed a few days...

My registered no is [protected], I want my money as soon as possible bcak, as i need to pay fees to BITs Pilani. its already 7 days passed but i didn't get any money back. I am sure that you are using everyone's money like this for several days, and makes everyone fool. please its a humble and last request to return my money back.
I chat with customer care executive and asked them to give me any reference or receipt no that you already...

I applied for a flipart voucher worth 13, 599 to make a purchase on flipkart and the voucher is approved. But, at the time of paymnet on flipkart, zestmoney didn't ask for voucher code and the payment is recorded as a new loan. Now, my flipkart voucher became useless and they are asking me to pay interest for the voucher amount which i never used. I have another loan account for the money paid to flipkart for which i'm paying interest. Now,...

I took education loan in february 2019 from zest money for mba from amity university noida of rs 28400 but now i have tried several times for loan cancellation from zest money but zest money didn't help me and cancel my loan and keep deducting my money of rs 295 in every 15 days from my account and keep threatening me every day i have asked amity university noida also for help but they also didn't say anything in return and are not showing...

Zest money deducted a huge amount from my bank account today and when i tried to contact the customer care person, initially the call get disconnected several times and later when its connected they refused to help me by any means. They provided me 5 vouchers for buying product from flipkart which i have not used and they even not tried to get the confirmation from flipkart. I asked them about the refund and denied to do so. I am a student...

You have debited my account without purchasing anything just because a loan of flipkart is activated in my account, I have not purchased anything from flipkart, who gave the right to debit my account while I have not using your loan?? You are such a fraud company, if you don't resolve it I would like to file complain on consumer court and also take the help of print and social media with the screen shot of your representatives chatting with...

I had taken study loan from ZestMoney in the month of Dec, 2018. ECS was enabled and monthly debit from my account has been happening. However, since last month I have been getting threat calls from Zest Money customer executives asking me to clear my dues. These people are not approaching the bank to claim the amount and directly calling me. When ECS is already enabled why I am getting these calls ? Last month also same thing happened. When...

Respected sir...i am SUJIT BERA from west Bengal...Sir I ordered a phone from only mobiles on emi through zestmoney..but due to some problem I cancelled the order and my cancelled order no is OM[protected]..But onlymobile did not give me any conformation message..when I open my zestmoney a.c. I see loan is not cancelled..then I call to zestmoney customers care..then told them all the problem..But they told me that if I don't show them the...