[Resolved] Zestmoney — product and service | |||||
Hai team My mail is is [protected]@gmail.com I am one of the existing customer of yours who have never been satisfied with yours services from the day one However after reciving and damage phone sent mail video of the phone screen shot Support team played stateing delivery guy trying to contact no response after a debate of 1 month i end up saying will pay the emi cause it my effect the credit score as you people are helpless And i was the person who used to ask an gentle reminder payment link to make the payment as there was no auto debit when called up for same informed issue from my end How ever took this # to And after some days phone stopped working when call and complaint said now canât take back due to company polices etc I stopped paying emi then got call informed that last to month emi will be waved off but still no update and when called now for same saying no update related to same This is height to fool customer to sell defective products as in an name of emi with out credit card Seriously a # and fake services i would go to all digital level to say donât trust zest money as itâs help less ruthless Was this information helpful? | |||||
May 11, 2018 Complaint marked as Resolved Verified Support Apr 09, 2018 ZestMoney Customer Care's response Dear Mudassar Shaik, We're sorry for the delay in responding to your query here on consumer complaint forum. We regret the delay and the inconvenience caused to you. We are sorry that you had to go through all the trouble. Your loan application has been closed and we hope that the issue has been resolved. Please reach out to our customer support team at [protected]@zestmoney.in or call us on [protected] for any additional questions you may have and we will be more than happy to help you. Regards, Team ZestMoney Please Note: We at ZestMoney only provide loans for products that you purchase with our partnered merchants. However, we try our best to resolve any issues that you may have with your product by escalating the issue with the merchant. | |||||
4 Comments | |||||
Comments
Sir call receive nahi hoti aur muje for close karnahe.
ZestMoney Customer Care's response, Apr 9, 2018
Verified Support
Dear Ansar Pathan,
We're sorry for the delay in responding to your query here on consumer complaint forum. Hope your issue has been resolved.
Please reach out to our customer support team at help@zestmoney.in or call us on 9343422556 for any additional questions you may have and we will be more than happy to help you.
Regards,
Team ZestMoney
We're sorry for the delay in responding to your query here on consumer complaint forum. Hope your issue has been resolved.
Please reach out to our customer support team at help@zestmoney.in or call us on 9343422556 for any additional questions you may have and we will be more than happy to help you.
Regards,
Team ZestMoney
I just complete my bank details. And I want to know how I use this facility provided by you
ZestMoney Customer Care's response, Apr 9, 2018
Verified Support
Dear Pranesh Madde,
We're sorry for the delay in responding to your query here on consumer complaint forum.
You will receive a call back from our team who will explain the process to you.
Please reach out to our customer support team at help@zestmoney.in or call us on 9343422556 for any additional questions you may have and we will be more than happy to help you.
Regards,
Team ZestMoney
We're sorry for the delay in responding to your query here on consumer complaint forum.
You will receive a call back from our team who will explain the process to you.
Please reach out to our customer support team at help@zestmoney.in or call us on 9343422556 for any additional questions you may have and we will be more than happy to help you.
Regards,
Team ZestMoney
Sir they do not attend my calls and they do not tell me the status of my loan application I am tried many times but no response help me to get know my form status
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+91 93 4342 2556
151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
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Please help me out is it will really affect to my credit score for their fault..
Regards,