Zivame Complaints & Reviews

I bought a babydoll lingerie from zivame store located in southcity mall, they did not mention me about the lingerie offer they told me i will get a gym track pant and tshirt with it instead of saying that the lingerie was on offer. The lingerie was included all taxes but the store took extra tax charges from me and when they made the whole bill and i paid with my card they told me i paid extra for that track pant only which they didn't mentioned...

I had rs.1004 worth zcoins in my zivame account which i had received as a refund when i had returned one of my earlier purchases. Today, i tried to make a purchase in zivame, but unfortunately the transaction got cancelled as i entered incorrect password by mistake. Now i see that the zcoins balance has become zero. I have lost rs. 1004 by purchasing on zivame. Tried to contact them but there is no response. Either i need a refund of rs....

I made online payment on zivame, i had zcoins worth rs 313... When i was maikng payment it did not completed and transaction got cancelled then i again attempted but then it was showing 0 zcoins... This is so disappointing... I lost my money, tried to mail them n contact them... But no help provided. I want my money back.
Either they should refund the zcoins or bank refund....

I had order the stuffs on 17 dec jana received it on 19 th dec it didn't fit me well so i requested to return the parcel n it's still not reached the warehouse as per the authority... They picked up the product on 20 th dec... It's now 20th jan... It i receive the product in 2 days... How can it take 1 month to reach the warehouse of the product... Already called them for 10 times and malied them regarding this... Everyone is saying we need...

I had 837 zcoins in my zivame account.

I wanted to use them in my next order trying at[protected].
I selected items and filled all shipping address details. And then went on payment stage. On reaching payment step, my zcoins were deducted automatically.

Order was still not completed. Then i had added one more item and again went to payment stage but now it was showing 0 zcoins. So all my money (Zcoins)...

I have ordered 2bras on 14th of nov. It showed delivery of 21st of november but when checked daily the order was never dispatched and every day the delivery date kept on extensions. I have cancelled the order but the refund wasn't credited in the bank account rather was given as zcoins. Using them again i placed an order yesterday. They said shipping will be done in 24-48 hours. But i still don't see any information on that. On continuos...

This has happened for the consecutive second time. I had ordered for a pack of 3 panties, but i only received 2. Previously also i had ordered for 2 panties, and received only one. I did not react then, but this time i won't just let it go. I need my money back for the 1 panty not delivered, or deliver the same to me immediately. This is absolutely not done zivame....

I had ordered two items from zivame on 29th october. The order said it got delivered on 31st october. I got no calls, just the app shows that it's been delivered. I have contacted their customer service multiple times but they just don't respond. This kind of behavior is extremely unprofessional. I do not recommend this site at all. I am not sure if i'll get a refund even. This is tragic....

Return amount is not credited in the bank account. It is all given as zcoins by default and no change is done even after requesting and calling them never connects to the customer executive. And these coins are real money of a customer and not a coupon given for free which can have an expiry if any sort which is illegal. How can money have expiry? And why are they not giving the money back into the same account from which the payment was...

I ordered bra from zivame.com but later cancelled it due to delay delivery. I got refund as z coins. It has been mentioned there if you want to transfer the money into bank account contact customer care. From last 2 days i am continuously trying to contact customer care but it was busy all the time. I want my money to be transfer into my bank account.

I also raise ticket with zivame but no response
Really a worst site...

On 10th oct 2018, i ordered from zivame and returned it. I need my money back into my bank account but i got my money 945rs in my zcoins account. Today zcoins are expired. They can, t msg me or even mail me about my zcoins expire. This is not right.. This is a fraud.. I need my money back into my bank account... Why they refund my money direct in my bank account on that time?
My id [protected]@yahoo.com...

Hi. Actually i placed an order on zivame last month itself and it was supposed to be delivered to me by 4th september itself but still now no updates regarding it. My order number is 77072875 and it was a nude colour inner wear. So can i really know where is my order and whenever im trying to reach the customer care, its always coming busy. I really dont appreciate this thing from zivame. Please help out....

I placed an order on zivame on 21/08/2019 and within a few minutes received a whatsapp message from an unknown number. Apparently, my address and phone number had been saved to her account. She basically had access to view my full name, residential address and person mobile number. I was lucky that she is a law-abiding citizen and did not misuse my data, and rather informed me of the privacy breach.

It is absolutely unacceptable...

I ordered two bras from zivame which turned out to be completely different from what it appeared on their website. So, i returned it and they refunded the amount not to my bank account but as zcoins.
They have not clearly mentioned anywhere how to use these zcoins for purchase.
I regret having bought anything from this website.
It was a huge disappointment.
There is a reason why companies like amazon are so...

I have ordered a products of 5000rs on 4 transaction ID s through phone pay but zivame showing that order was cancelled and their helpline not responding I want my cash back urgently I contacted them so many times but no positive response I checked even in phone pay it was clear I got transaction ID also but zivame is not giving proper information just saying order has been cancelled we are not responsible for your order I want quick response...

Order no[protected]
Name-harprit kaur
I had placed order on 29 july 2019 n it has been 31 july but still no updates regarding order... Still its on processing but the order is not shipped yesterday there was written (Expected shipped date-30 july) now i checked today there is written (Expected shipping date 31 july) please ship my order asap i[censored] not gonna shipped it fast how it gonna deliver on the expected delivery date...br...

I ordered a leggings from zivame which turned out to be completely different from what it appeared on their website. So, i returned it and they refunded the amount not to my bank account but as zcoins.
They have not clearly mentioned anywhere how to use these zcoins for purchase.
I regret having bought anything from this website.
It was a huge disappointment.
There is a reason why companies like amazon are so...

I had ordered an item from zivame. I ordered 3 items, out of which i got 2 items and not recieved the 3rd item.

I have been writing complains to zivame, but no response from them. I have already paid for the order, and raised a complain before a week

I did not receive the order for saree fit inner petticoat and the delivery status is showing as delivered. This is a really big offence, taking money from customers...

I have ordered few clothes from zivame.com website. Due to size issue i have returned few items. So i have got 3420 zcoins as refund of returned order items.

When i was returning items, there were written that i will get zcoin as refund but i can encash later or transfer into account.

I want my refund amount as cash or in bank account or main source of payment (Paytm)....

Hello team,

Today when i went to check the status of my order 76288395, i saw that it has been cancelled and it is showing that i have cancelled it, first of all why is it falsly showing that i have cancelled the order when i have placed the order and paid the order amount of rs 2089 through mobikwik wallet.
Is this a new way to cheat customers, i fail to understand why was my order cancelled? When i had already paid...