Zivame Complaints & Reviews

I have returned the 3 products that I bought as it wasn't fitting me well.
I haven't received my refund of Rupees 843!...

Hello team,

I have returend my order because of improper fitting, order ID[protected].
After somedays of returning my order mail came that i have received zcoins but today when i checked it than it is showing zero.

PFA Screenshot and help me to get my zcoin back.

Thankyou...

Hello,
I self shipped the product I wanted to return about 15 days ago and it has been delivered to their warehouse on 21st March but the return status is not yet updated. I haven’t even received a confirmation email about the delivery of product and after sending them emails they are not even checking the return order status....

I have zcoins in my account and I want money back. Have submitted complaint but no response...

I have my money in zivame as z coin. I want to convert it into my bank account, but there's no options available for that.

Please solve this issue as soon as possible.

Thank you...

I ordered two bras worth Rs. 949 after applying some offers or so. But I didn't like the fit of both bras and returned it just after purchasing. Zivame is offering the money in form of z coins, which I don't need. I need refund in the form of money or back to the account from which I paid.
Order#[protected]
Delivered on 14th March, 2021...

I tried ordering products, due to some reason the transaction got failed and order got cancelled. Now I'm trying to reorder Zcoins disappeared. Couldn't find it, please help so that I can order products with you else kindly refund the money to my bank account...

I have placed an order, and the money also got deducted from my account number, but they are saying that payment is not processed!
And that I will have to pay in COD
But before that give me my refund back !!! And confirm that the product is arriving...

I purchased one tummy tucker today. The MRP was Rs. 1495. The sales person Vishakha told me at the time of billing that you will get complimentary strap with it and the amount would be Rs. 1405. I asked for a discount without strap offer as my sister purchased same product from Rajori Garden Zivame store at rs. 1255 but it was refused by the sales person.
When i reached home i noticed that the the price of my product is only Rs. 1255...

My 471 zivame coins just disappeared out of nowhere. I want them back. Look into the matter please....

I lost my 600zcoins while i was trying to order a product and due to some error i could not order that product and then next time i tried to order again and now its showing 0zcoins .They just disappeared automatically. please kindly refund the zcoins....

I have returned one product n received z coins but while I was ordering another product my coins get disappeared... Kindly help...

I disappointed to yours services
Because I returned the product in next day, but refund amount not credited to my account, it's transfer to zcoins account, I want my money in my bank account, not zivame account.....

I've placed a return request of 3 items from my recent zivame order and handed over all three to the shadow fax pickup person that zivame has sent on 19th Jan . But I got the refund of only one item. When I contacted customer care I was assured that I will get the full refund once all the items reach their ware house. Every time I call or write to the customer care they ask me wait for 72 working hours. Now it's almost a month and they are...

I recently returned the product and recived Zivame coins worth Rs595. But when I'm trying to place an order again, my coins aren't available for use. They just disappeared automatically. I need my refund on urgent basis...

I ordered two bras worth Rs. 994 after applying some offers or so. But I didn't like the fit of both bras and returned it just after purchasing. Zivame refunded the money in form of z coins, whixh I don't need. I need refund in the form of money which I paid to them....

My zivame account had 598 zcoins which i got after returning one order.
Today i tried to place an order and when transaction failed due to some reason, my zcoins got disappeared.
Now it is showing 0 zcoins Available..
When i have not placed an order then how come zcoins got zero..
I i want my money back...

I have ordered 1 bra and it was a bigger size so i sent it.for.return
The money came in my z coin amd not paytm
Pls look into that...

I returned the products and received my refund in form of zcoins but they disappeared when I check to shop again. They were there At the Time of add to cart but at the checkout time the zcoins disappeared. Refund money back...

I ordered for Rs. 909 from zivame. But I needed to cancel the order immediately as the address given by me was wrong. So as I cancelled my order immediately zcoins were received. But when I tried to purchase my items again with that zcoins, suddenly the zcoins got disappeared. So what should I do now?? I haven't ordered anything again. Hereby I am attaching the current status of my accounts and the mails I have received.. Pls do the needful...