Zomato Complaints & Reviews

My Zomato account hav blocked due to bgvfiled so I want to unlcok my account to satrt doing ordes

Order ID [protected]

We received the order from Zomato which was supposed to be my dinner. The package was torn, the soup was spilled and momos pack was in a complete mess. On raising the same to delivery partner Praveen, misbehaves with us stating that it is restaurant that has sent the order this way. Please note the restaurant had sealed packed the order.

Ayush Sharma from customer support, has the great sense of humour to tell us that he would refund 68 rupees and that we can consume the momos which were in a mess because of soup spillage. He also tells us that the soup costing 140 rupees will be refunded but only 68 rupees.

On top of this the delivery partner was flouting Covid norms and not even wearing a mask, let alone maintaining other Covid protocols and hygiene. The customer support executive very conveniently ignore this and goes on to share standard apologetic messages.

The food served from the pind punjab viman nagar pune was very sub standard, . It was tasting like the leftovers, when we eat at the restaurant, the taste is satisfactory. Highly disappointed by zomatos delivery

My ZOMATO account has been suspended for due to bgv failed
What is the solution?

Sir mujhe 4 months ho gaye hain kaam karte huve aaj tak maine koi fraud nahi kiya hai mera sara data original hai aur 2 days se meri ID suspend kar di gayi hai abhi tak koi reason bhi pata nahi chala hai mujhe please is case me meri help kijiye sir
Name Balvinder Singh
ID: FE1267033
Mo. [protected]

I have Recently Joined the Zomato as a delivery partner and I have paid an Joining amount of 1440 rupees and Next day My ID is showing that Your ID Got suspended due to BGV Failed.I have raised bunch tickets regarding my issue but No one is responding to my problem

Sir my id suspended due to BGV FAIL ticket not raise please solve my problem

Sir Mera Karte nahin tha Mera id open kar do Ismein restaurant ka galti tha restaurant delayed kiya tha please open my id call me

On 21st Oct 2021, I Harjass Sandhu from #3552, sector 69, Mohali made an order on Zomato from Nawabi Chicken located in sector -22 at 08.41 p.m as we were celebrating my birthday. I have ordered 5 items worth Rs 1267/- but after waiting for more than an hour for delivery person to arrive with food items, we got to know after making the call to know the status that our order has been cancelled. I have not recieved a single call from delivery person neither I cancelled my order on my own. It was purely an example o[censored]nfair trade practice by the agent and harassment to me as I didn't got the food and have not got the refund also.
It's my hard earned money which I chose to spend on special occasion but was befooled by the clever delivery person of Zomato.
My greivance is that I want my total refund plus compensation for harassing me mentally - emotionally and to keep me as a customer in the dark by Zomato unfair trade practice, in the interest of justice.
Thank you.

Dear sir/mam my name is aswanth I'm a delivery partner in zomato
My account is FE1493359
Sir my problem is my account has been suspended due to BGV please help me
Tickets raise option not available
Mob. [protected]

Please sir meri id khol dijiye maine 5-6 din pehle hi apni id bnayi hai or uske agle din login krne par mujhe "your id is suspended due to BGV failed" bata rha h jiski wajah se main kaam nhi kr paa rha hu, zomato delivery app se ticket bhi raise nhi ho paa rha hai or na hi emergency hotline se baat kar paa rha hu or TL sir se baat krne par unhone kaha ID 2 din m khul jayegi magar aaj 5 din ho gaye hai, please help me

My account as been suspended to bgv failed please solved the solution

My name is MOHAMMED ABDUL KHALIQ and my I'd is (FE1483135)Iam new to zomato in one week only my I'd got suspended plz sir plz open my I'd I tryed to contact TL he said he can't do any think plz help I paid 400 to open my I'd now I'd got suspended

My I'd suspended from 10 days

My ID is suspended due to BVG failed

My zomato account suspended due to bgv failed. My login I'd FE1491338 I just joined a 2week ago now they suspended my account. I don't know how to reactive my account. Because no one of them came for a background check. I have raised a pack of tickets. But no use for that. I tried to call my city team leader. He is not picking up the call. I deposited 1280 for the job. They simply play with us.

My zomato account suspended due to bgv failed. My login I'd FE1491338. I just joined a 2 week ago now they suspended my account. I don't know how to reactive my account. Because no one of them came for a background check. I have raised a pack of tickets. But no use for that. I tried to call my city team leader. He is not picking up the call. I deposited 1280 for the job. They simply play with us.

Dear sir/mam my name is rachit Kumar Pandey I'm a delivery partner in zomato
My account is FE1495558
Sir my problem is my account has been suspended due to BGV please help me
Tickets raise option not available

I am the bgv failed problem since 1month My account is not getting activated .so what should I do ??

I made my zomato ID 4-5 days ago..but next day when i am going online they said that your ID is suspended due to BGV failed...i want my ID back, please help me