Zomato Complaints & Reviews

Respected sir i am from India Maharashtra city Aurangabad my FE1044848 login I'd [protected]

Meri tabyat thik nhi mai mil nhi sakta hu Mai bohat din se TL ko bola hai par TL ne meri I'd abhi tak mail dal kr active nahi ki mai ne sab detail bhej di hai customer issues me order cancel hue hai proof k liye chat support mil jay ga first time I'd disable hai plz sir ap central team ko boliye I'd active kardijiye first time disable hai hum ap se wada karte hai best performance denge

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I regularly order from zomato and many a times I get bad food or spilled food or food that is not even half in quantity and on complaining they give me either a petty sum as promo code or they say they can’t help. Last I ordered from The Yellow Straw and the food came half, I paid 521.24 and got a promo code for 200 only. This is cheating and looting

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I ordered a fruit salad with jelly and ice cream on 17/10/2011 from corner house jayanagar, Bangalore using Zomato- Order no: [protected]

I received only jelly with ice cream and cream. The menu clearly shows under fruit salad section - jelly with ice cream and cream (attached). I complained on the app for which they replied that they confirmed with the restaurant parter and confirmed that the correct item was delivered. I want to escalate my issue as i am being denied a refund.

Though its a small amount, the company does not understand that the customer has been wronged and denies me a refund. This is unacceptable.

I have sent them picture of the menu where the item i ordered can be clearly seen.

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Zomato is charging higher than the prices mentioned on the item that i purchased from one of its seller Bhagat halwai.
How can they charge me more amount than MRP.
I am attaching screenshot of the order in which muffins are charged Rs.29 each but the MRP is Rs.25
Kindly look into it ASAP.

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Address: Kalkatta

Please change my rat cat, sir, I'm not Percy. I am a very poor man. I can't run my family

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Address: Pune

My ID FE885154 has terminated because that day it was heavy rainfall(9 oct)and road block I was not able to reach restaurant therefore I taken help from help center and they had canceled the order for that my ID has got terminated but then they had removed my cancelation and penalty same day but my ID has not activate plz help me to activate my account and check my record on zomato platform

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Hi!
My name is Kuhak. Ph: [protected]. Today I have ordered food from Kentucky Fried Chicken.
Inv No. ORD No. K[protected]
DATE: 17 -10-21 TIME: 7.47 PM
POS No. 128725

Customer:
Kuhak [protected]

I ordered for 4 item but received only 3.
The order of " FRIES -LARGE" didn't reach me.
I called the number of the shop mentioned on the bill: [protected].
10 times I called but the shop didn't pick up the phone.
I called zomato number mentioned on the bill: [protected].

I want an answer and apology from the shop and zomato. Also I want my money to be returned.

Kuhak Kar:
[protected]

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On 16 October at 10:58 PM, Rs. 449.22 were deducted from my Paytm Wallet by Zomato Media Pvt Ltd.

I did not place any order, I was not browsing any restaurant, I don't even have the Zomato app on my phone, and Zomato website was not opened on any of my devices.
This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.
Looking forward to earliest resolution, before escalating this further.

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Zomato Media Pvt. Ltd. is doing frequent Auto debit from my paytm wallet [protected] since from 8th oct 2021.
08/10/21= 148
10/10/21= 409.45
14/10/21 = 241
16/10/21 = 1359.05
16/10/21 = 395.15

There is no Auto debit link set by me in my paytm, but this is happening without any order or transaction by me....

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01 0ct 2021- ordered from Kwality walls frozen dessert and ice cream shop through ZOMATO app. Full payment done thru paytm app . One item was not available so it was cancelled and refund of 438₹ was initiated by ZOMATO. On 10 oct enquired regarding refund but reply from ZOMATO was that due to technical issue it will be processed within 48 hours. Today on 16 oct again enquired regarding the refund and again got same reply of technical issue and refund within 48 hours.
Already it has been 16 days since refund was initiated and I have not received my refunded amount.

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Address: India Bulls Greens Aster CHS, Flat No- 6G-2701, Kon Village, Rasayani Road Panvel

Yesterday night (15th October) I have placed an order of Chicken lovers fest piza & paid Rs 768.95 by using on line banking & got A/c debit mesage but in Zomato order portal it was showing pending, while enquire got advise from Piza Hut that I need to pay again & will get the first payment credit automatically, sorry to inform you that it has not been credited, request you to pls check & return me Rs 768.95 to me as early as possible as paid twice for a single order.

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Address: Banana leaf, TVS tollgate, Trichy, tamilnadu

We ordered in banana leaf TVS tollgate, Trichy, tamilnadu. We ordered a veg parotta but instead we got delivered a non veg side dish for the parotta. We immediately contacted the customer support of banana leaf. The concerned person argued with us till the closing time of the restaurant and finally he said I must complaint to Zomato so you will contact them and get us a solution. We strongly ask you to look into this problem and give us a solution to this. Else we might have to take other ways to make a reach of this problem. Thank you

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Oct 15, 2021

Updated by swarna sriram We ordered in banana leaf TVS tollgate, Trichy, tamilnadu. We ordered a veg parotta but instead we got delivered a non veg side dish for the parotta. We immediately contacted the customer support of banana leaf. The concerned person argued with us till the closing time of the restaurant and finally he said I must complaint to Zomato so you will contact them and get us a solution. We strongly ask you to look into this problem and give us a solution to this. Else we might have to take other ways to make a reach of this problem. Thank you

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Proper food not delivered as we ordered

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I saw a nite that 10% discount on delivery for orders abivec149 on.
Today i ordered for rs 301 and again rs.61 with Raasaa thi unavu kudikka erode.
Delivery boy said that this is nothing to do with him.
He wanted me to contact customer care zomato.
Please advise how do I get it this 10%discount if rs.36./-.
How do i go for this dis kunt on future orders.
Good service i.e. delivery you do. I appreciate.

Thanks
Customer.

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Oct 14, 2021

Updated by Khanchanamala Mala Why image. No image

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Address: Alwar

I ordered 2 samosa and half kg motichoor laddo
But i received kachori instead of samosa
And there is no moti choor laddoo in packet

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Today, I made 2 orders in zomato. The first was delivered by a decent, professional guy. But the second one was delivered by one Mr. Renjith (in Pathanamthitta, Kerala). We went out to receive the ordered stuff as soon as I received a call in my mobile. But when we approached him, he was talking in his mobile and asked us to wait. After sometime, he delivered us the food and started talking inappropriately. As per him, he was shown a location...

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Sir I am from India Maharashtra city Aurangabad FE1044848 Login [protected] my I'd disable on first time

Customer issues me order cancelation hai chat support or meri Chatting me proof mil jay ga kis ki galti me order cancel hue hai Hamare TL Zubair sir bol rahe hum ko Ticket chaye tab hi kuch kia ja sakta hai Cancelation FND me ticket raise nahi hota hai customer issues me order cancel hue tab ab mai ticket kaha se le kr au ap se request hai I'd active kr dijiye hum ap se wada karte hai best performance denge

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I completed Complete your profile and complete training section... Now i m going to complete profile verification... But I cannot Open that... I am touching and clicking everywhere on profile verification... But nothing is opening... I also clicked on zomato assets, I complete training section and Complete your profile section.. But Now i cannot open any of them... Please do something fast... I joined today...

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I ordered a food from pujabi angithi, mayur vihar phase 1.
1st of all, valet didn't pick my call and when he picked up, he said why u ordered your food from this location, it's so far away from your address.
And order is 20 min delay because of him. After 20 min, he transferred this order to another valet.
1st valet name is krishna kumar tiwari and his contact info is [protected]

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I ordered from zomato but there was s location error. the delivery boy reached at wrong location which was just 2-3 mins away. i asked him to that there was error n come to the address, he was extremely rude and cancelled my order on his own. My order was prepaid. zomato deducted all the money. i talked to the help centre. they said order vl be delivered n after 5 mins he refused to deliver also. they didn't gave my the food n refund also. I'm extremely disappointed. i even tipped the delivery bot 30 rs. he has no authority to cancel my order. awful experience.

Zomato Complaints & Reviews

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Zomato reviews & complaints page 133

Zomato Executives I'd issue no solve yet Regarding

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No help or solution

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Wrong item delivered- ZOMATO- Order no: 3414204550

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Charging higher than MRP!!!

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Rat cat

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ID terminated and blocked

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Incomplete order - cheating

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Complaining about fraud

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auto debit of amount from my paytm wallet without any transaction done by me

Refund of 438

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Money paid twice for a single order

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Ordered a veg food but got a non veg

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Proper food not delivered

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About 10% discount on delivery

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I have received wrong order

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Misbehaviour by the delivery boy

Zomato Executives I'd Enabled Regarding

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Profile Verification Error

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Zomato Valet behavior

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Delivery boy cancelled the order

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