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Updated: Jun 1, 2026
Complaints 7935
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710
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7225
Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 134

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R
RAJESH KONGARI
Oct 28, 2021
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Hi Everyone,

I am Rajesh Sudhakar Kongari working as a Zomato Delivery Boy from 6th September to 4th October. After 2 days my ID was blocked & the reason mentioned is BGV failed. I called my TL but no response from him & also raised a ticket in the app then also got the same reply from Zomato. Almost 20 days over, the ID is still blocked. I have been at home for the last 20 days & i don't have any other source of income. So please can i get a valid reason why my ID is blocked.

I have never done the cancellation nor any denials, then also my ID has been blocked. And you guys without informing how can you directly block the account.

Please reply to me as soon as possible.

Thanks & Regards,
Rajesh Kongari.
Zomato Delivery Id No- FE1426712
Zomato customer support has been notified about the posted complaint.
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    R
    Rachit Kumar Pandey
    Oct 28, 2021
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    My zomato account has been suspended due to BGV since 2 days
    Zomato customer support has been notified about the posted complaint.
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      M
      Mohd Jaffar Khan
      Oct 28, 2021
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      My zomato account has been, suspended due to BGV failed.what is solution BGV.please help me as soon as possible
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        B
        Boney Mathew Boban
        Oct 27, 2021
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        Order no:. [protected]
        Date :[protected]
        Delivery valet went too far wrong location and he was talking in phone very rude and unparliamentary manner.when i called back he refused to take call.i had only option of cancelling order for which a fine amount was deducted from me.i am a regular daily customer of zomato and this incident really broke my heart.valet should be given punishment and i must be compensated for his negligence and bad behavior
        Zomato customer support has been notified about the posted complaint.
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          S
          Subhash Kulaste
          Oct 27, 2021
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          Sir me bahut paresan hun 4.5din se palese help sir my id [protected]
          FE888883 he please help me sir
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            K
            kiran Singha
            Oct 27, 2021
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            Sir please solution bgv failed
            Zomato customer support has been notified about the posted complaint.
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              U
              Uday14
              Oct 27, 2021
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              Hi mysel[censored]day and iwas placed an order of pizza and burger on 26th October 2021 at 11.50 pm from onesta restaurant and it should be delivered by 39 mins and it didn't got delivered and then I contacted the helpchat but they were not helpfull at all they were not able to deliver the product and even not ready to cancel the order and after 1hour 20mins they saying "if you want cancel the order then complete amount will be going in cancellation charges and you don't get refund" these were the words they said this. The services which Zomato is providing is not good and sometime I get wrong order where the restaurant people doesn't lift the call and in some restaurant numbers shows swtich off. I don't for what they are running delivery centre where they are not ready to help and even the restaurant numbers doesn't get lifted. If you want I have snapshot of chat with me.
              Zomato customer support has been notified about the posted complaint.
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              No I want to take a good action on Zomato
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                #
                #saini made
                Oct 26, 2021
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                My ID not activate I give payment also of joining fees but profile verification not complete showing me again and again please help
                Zomato customer support has been notified about the posted complaint.
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                My Zomato id is FE1490687
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                  A
                  Aswanth p
                  Oct 26, 2021
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                  Please help my account please actived
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                    S
                    Shubhang@6023
                    from Kolkata, West Bengal
                    Oct 26, 2021
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                    I had ordered a veg thali from Hot Box, Kharagpur on ZOMATO on 26th October 2021. Both the sabjis were missing: Kadai Paneer and Mixed Veg.
                    Also the chapati was stale with white fungus and moulds on it.
                    I complained to zomato and asked for a refund but they denied it. I had to pay Rs110 for this.
                    Zomato customer support has been notified about the posted complaint.
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                      G
                      G anbarasu Anbarasu
                      Oct 26, 2021
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                      Address: Velachery
                      Website: www.zomato.com

                      Please provide as much information as possible but do not share
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                        G
                        Ganesh Prasant Mahadevan
                        Oct 26, 2021
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                        We have been continuously trying to get in touch with zomato via mail as well as through the contact person but till now we havent received the tds reimbursement. Why they dont provide proper customer service to the business partners. They dont have a proper contact person or he or she never picks up the call. Fully dissappointed with Zomato. This will be taken further to the concerned authorities if its not answered here. Its damn our hard earned money.
                        Zomato customer support has been notified about the posted complaint.
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                          A
                          Akhil8464
                          from Visakhapatnam, Andhra Pradesh
                          Oct 26, 2021
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                          Address: 40-59-27, sanjeevayya colony 2, kancharapalem

                          Activate the I'd
                          Zomato customer support has been notified about the posted complaint.
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                            S
                            Surajkewat
                            Oct 26, 2021
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                            Address: Gurugram

                            Sir please open my id please sir call me. My FEID 589170
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                              R
                              Razat Jain
                              Oct 25, 2021
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                              Amount of rs200 was detected from
                              my paytm wallet for the order which i don't even know.
                              Order i'd for this zomato order was
                              ZTD[protected]D0E7BEF2
                              It is not even shown in the previous order lists in my
                              account mob. No. [protected]
                              I want my whole money to be refunded to my paytm
                              wallet
                              It's unfair why customer are facing any problems of
                              money imposed to them illegally
                              Without ordering anything..
                              Its highly unfair
                              Zomato customer support has been notified about the posted complaint.
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                                K
                                Ku raj
                                from Farrukhabad, Uttar Pradesh
                                Oct 25, 2021
                                Resolved
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                                Resolved

                                Address: Farrukhabad

                                Sir meri FE I'd 1481223 hai jo bgv suspend block hai 5 din ho gaye hai abhi tak chalu nahi hui hai sir chalu karwa dijiye plz sir
                                Oct 25, 2021
                                Complaint marked as Resolved 
                                6386011725
                                Zomato customer support has been notified about the posted complaint.
                                Oct 25, 2021
                                Updated by Ku raj                                 Mob. No. [protected]
                                Oct 25, 2021
                                Updated by Ku raj                                 Contact me
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                                I'd termeted
                                Reply
                                My zomato id block, so please unblock my id
                                Reply
                                bgv विफल होने के कारण निलंबित खाता। मेरा लॉगिन मैं FE1499516 मैं अभी एक सप्ताह पहले शामिल हुआ था अब उन्होंने मेरा खाता निलंबित कर दिया है। मुझे नहीं पता कि मेरे खाते को कैसे प्रतिक्रियाशी...⇄ किया जाए। क्योंकि उनमें से कोई भी पृष्ठभूमि की जांच के लिए नहीं आया था। मैंने टिकटों का एक पैकेट उठाया है। लेकिन उसके लिए कोई फायदा नहीं। मैंने अपने शहर की टीम के नेता को बुलाने की कोशिश की। वह कॉल नहीं उठा रहा है। मैंने नौकरी के लिए । वे बस हमारे साथ खेलते हैं।
                                Reply
                                bgv विफल होने के कारण खाता निलंबित कर दिया गया है। मुझे आगे क्या करना है?
                                Reply
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                                  R
                                  RECO X GAMER
                                  Oct 25, 2021
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                                  Plz Change the locality from Byculla to Kalyan, And My ID is Bgv Failed Also So Plz Help me because I have paid full fees, 4 Days Past But Still The Id is in Byculla, but I want in Kalyan, Because I am staying at Kalyan, So I can Job from hear.
                                  Zomato customer support has been notified about the posted complaint.
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                                    D
                                    Deepakagg1234
                                    from New delhi, Delhi
                                    Oct 24, 2021
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                                    Address: Radhe shyam subhash kumar new delhi railway station
                                    Website: Zomato

                                    Food quality very bad very salted I complaint to them. But they said to me we are sorry but we unable to refund your order [protected] order number
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                                      B
                                      basha money cash
                                      Oct 24, 2021
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                                      Address: palavathangal
                                      Website: zomato

                                      My id FE1493748
                                      my name umarbasha suban
                                      profile verification pending 2day inam waiting work ... in zomato job ...
                                      Zomato customer support has been notified about the posted complaint.
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                                        V
                                        Vikram Singh Sinsinwar
                                        Oct 23, 2021
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                                        I had ordered food on zomato on 23 Oct 2021 at around 10 pm but they not delivered food till 2 hrs from the time of order
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