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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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Zomato reviews & complaints page 63

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E
Ershad262
from Guwahati, Assam
Jul 2, 2022
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Dear sir please enable my I'd I want to work on Zomato thank you.
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    S
    SairamSiripuram
    from Bhimavaram, Andhra Pradesh
    Jul 2, 2022
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    Address: 2-98 beside vinayaka temple, chakradevarapalli

    I am continuously being charged by zomato media private limited for no valid orders. My Money was Deducted from my PayTm wallet in the Name of Zomato media private limited. I have attached screenshots of paytm history. Please resolve fast as possible I want my money back to my paytm wallet.
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      E
      engganilsharma
      from Bengaluru, Karnataka
      Jul 1, 2022
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      Address: H.NO.3, Govind vihar chhatwal

      I am anil sharma mobile no. [protected]
      Ordered food from zomato on 16/6/2022 from ashok dhaba and selected location current location as shown on that time ...and ordered the food amounts to rs 758 but zomato did not delivered my order and not even refund the amount.
      Pls do the needful.
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        A
        Arvin bhai muplipara
        from Kolkata, West Bengal
        Jul 1, 2022
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        Address: Kolkata

        Sir sorry mere kam na Jane ka karan mere papa ki deth hogayi thi Korona me us liye kam par ja nahi saka. So please meri id Active kar dijiye
        Zomato customer support has been notified about the posted complaint.
        Sir please active my id
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          A
          appari uma shanker
          Jun 30, 2022
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          Address: Secunderabad

          Back ground verification failed plz try to solve that
          +1 photos
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            S
            Sibgath Rahman Ck
            Jun 30, 2022
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            Zomato — MY Id disabled wrongly why
            Hello Sir/Mam
            Sibgath Rahman Ck
            Zomato id FE937498
            my Id is disabled
            Pls changed enabled
            I want work to zomato
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              A
              Ayushi Parmar
              Jun 30, 2022
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              I have placed an order of 2 nutella banana waffle through Zomato, i made an instruction in the app's "Add Instructions" section stated " please send Nutella separately" and which was Accepted by the restaurant. I was given order without Nutella, tasteless waffles. When I complaint about the restaurant to Zomato, i was told that i was supposed to call the restaurant but there was no information that i need to call the restaurant if i make instructions. If there is call required, the app should say so, or it's should not have instructions writing option. The customer support offered only half of the refund when I couldn't eat the entire food.
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                M
                mdas012680
                from Shahdara, Delhi
                Jun 29, 2022
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                On 29th June 2022 at 9:36pm, Rs. 545.25 were deducted from my Paytm Wallet by Zomato Media Pvt Ltd.

                I did not place any order for this amount.
                This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.
                Looking forward to earliest resolution, before escalating this further.
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                  C
                  Charanjeet Sing
                  from Dehradun, Uttarakhand
                  Jun 29, 2022
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                  Hello and good morning zomato team. Zomato id:-FE1909981
                  My name is Charanjeet Singh. I have opened my id in the month of may but its june end now and my id is still under verification .It says BGV Failed. And ever since i tried to raise ticket but i have not received a single help.Though i have received a call telling there is a problem in my pancard and i have corrected it.Please get my id started. As i have all the documents. And i cant to wait to work with zomato and i can't let my onboarding money go wasted. Thank you.
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                    R
                    rohit bharthuar
                    Jun 29, 2022
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                    I ordered food and to my surprise it’s absolutely below standard to be eaten . Zero support from Zomato team in refunding my money
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                      J
                      JayaTangadkar
                      from Pune, Maharashtra
                      Jun 29, 2022
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                      I am based in Pune. I ordered food for my father in law from zomato. It was same order which I had ordered on Monday too. That delivery partner is saying that he called multiple times to me, but I didn't get any single call from zomato... :O
                      Also in my father in law's address I had mentioned his number also. But he also didn't get single call from delivery partner or zomato. Swiggy app have that feature.
                      And without notifying me that me or my father in law was not reachable. Zomato cancelled that order.
                      Apart from that address is very easily reachable. Even the vinayak chemist nearby could have helped delivery partner to know the house. It was just few foots away from that mapped location. How can zomato cancel the order by giving just a single reason that phone was not received.

                      In this way I and my friends or relatives wont believe this app functionality.

                      I called restaurant, I called delivery partner. Everybody told me zomato have cancelled this order we cant do anything.
                      And zomato at very lunch time saying that they couldn't deliver & now denying to refund my money.

                      This way I am supposing that another app is good. This had never happened to me with swiggy.

                      my order id: [protected].
                      Paid using UPI.
                      -
                      Jayashree Phatangare
                      Zomato customer support has been notified about the posted complaint.
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                        R
                        RajKamal pandey
                        from Howrah, West Bengal
                        Jun 29, 2022
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                        Sir/mam my Zomato I'd is blocked without any reason please help me and unblock me my account I continue with Zomato please unblock my account dear sir /mam
                        Zomato customer support has been notified about the posted complaint.
                        My Dear sir/mam please help me my Zomato I'd is blocked without any reason please help me I continue with Zomato please help me mam please unblock my account I work with carefully my Zomato I'd is (FE1645025) please unblock my account sir please
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                          U
                          Udhayvir Singh bishla
                          from Gurugram, Haryana
                          Jun 29, 2022
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                          Address: Gurgaon

                          Dear sir
                          My id is blocked
                          +1 photos
                          Zomato customer support has been notified about the posted complaint.
                          Jun 29, 2022
                          Updated by Udhayvir Singh bishla
                          Dear sir
                          My name is udhayvir Singh bishla live in Gurgaon Haryana location but id is blocked PlZ give me help

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                            S
                            Samitharda
                            from Harda, Madhya Pradesh
                            Jun 29, 2022
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                            Address: Harda, Madhya Pradesh 461331, India

                            My first order number is [protected]. Is
                            The second order number is [protected], both the orders were not delivered and I made payment through online internet banking please refund both my order amount as the order was not delivered. I am very disappointed with these services. I have told you this many times in the mail, along with the order screen short on the payment side have also been sent attached with the mail. When will my amount come please tell me. Too much time has passed
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                              S
                              Sagar gwali
                              from Pune, Maharashtra
                              Jun 29, 2022
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                              Address: Viman nagar

                              My frd accidently use my mobile for log in he's terminated zomato account check but my mobile phone was blacklisted. So, please unblacklist to work together help me sir
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                                S
                                Shivangi_12
                                from Hyderabad, Telangana
                                Jun 28, 2022
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                                I have placed an order at 7:23 PM on 28 June and order was promised to deliver at 7:53 PM . Currently time is 8:35 PM (more than an hr), but still order is not delivered and it is on "Order preparing" state.
                                This is highly unethical from Zomato and Dominoes.
                                Customer care executives are also unable to resolve the issue and leaving the chat in the middle.
                                Zomato customer support has been notified about the posted complaint.
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                                  Khodu
                                  from Aligarh, Uttar Pradesh
                                  Jun 28, 2022
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                                  Address: Laxmi nagar new delhi
                                  Website: www.zometo.com

                                  Sir i am terminate by my area zomato office they say u r terminate by delhi office sir my area branch directly terminate pls sir pls re join me promise after re join i am not placing any order i sir mere ghar me hee noukri kr ne bala hu sir pls rejoin me me haath jodkar kar request kr tha sir ek chance dedijiye next time mistake nhi ho gi sir pls sir rejoin me my user id [protected] from zomato my id FE1926943
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                                    S
                                    Sanjay@777
                                    from Rampur, Uttar Pradesh
                                    Jun 28, 2022
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                                    My name aniket
                                    Zomato I'd FE1969663
                                    Meri ID ke 12 din se verification pending mein hai ye I'd chalu hogi ya fir fraud kar rahe ho aap
                                    1200 pay kiye Hain
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                                      V
                                      Vikaskamble13
                                      Jun 28, 2022
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                                      Address: Zomato

                                      Sir mai zomato mai 2 months se kam kar raha hu aur meri id FE1842049 hai. meri id disable kar di gayi hai ye kah kar ki mai cycle ki jagah bike se order delivered kar raha hu leking sir mai aisa bilkul bhi nhi kar raha hu mai cycle se hi order delivered kar rah hu. Aap chahe to kisi bhi restaurant ya rider se confirm kar skte hai please help me sir muze kam ki bahut jyada jarurat hai sir please meri id activate kara dijiye please please please sir.
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                                        Tanmay25Sharma
                                        from ALWAR, Rajasthan
                                        Jun 27, 2022
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                                        Address: 2/114, neb housing board,alwar, alwar

                                        Three zomato order have been done from an unautorised account, look forward to this issue
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