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Updated: Nov 26, 2025
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Bad ๐Ÿ˜• It seems that Zomato has not focused enough on responding to their consumersโ€™ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 64

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C
Charanjeet Sing
from Dehradun, Uttarakhand
Jun 27, 2022
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Hello and good morning zomato team. Zomato id:-FE1909981
My name is Charanjeet Singh. I have opened my id in the month of may but its june end now and my id is still under verification .It says BGV Failed. And ever since i tried to raise ticket but i have not received a single help. Please get my id started. As i have all the documents. And i cant to wait to wirk with zomato. Thank you.
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    S
    Sanjay@777
    from Rampur, Uttar Pradesh
    Jun 25, 2022
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    My name aniket
    My mobile numbe [protected]
    Zomato I'd FE1969663
    Please my I'd verify
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      S
      Sagar#@+12
      from Gurugram, Haryana
      Jun 25, 2022
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      Address: H.No 1454B-3 rajiv nagar sec 14

      Hi team,
      This is Pyarelal Chauhan. I am working with your Company last 3 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

      Name: sagar kumar
      ID: FE963727
      LOCATION: sec 14
      City: Gurgaon
      +1 photos
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      Jun 25, 2022
      Updated by Sagar#@+12       ir meri blacket ho gai pls help kar do meri apki I'd s hi mera ghar chalt hai pls
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        D
        Dasari Madhu
        Jun 25, 2022
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        Address: Wadarpada Hanuman nagar near Dutt mandir

        TL also re submitt BGV information regarding with proper crentials but no charge
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          C
          Cnsmer2345
          from Kolkata, West Bengal
          Jun 25, 2022
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          I ordered from Taco bell on June 15, 2022, and received an unsealed package. When I notice the tampered seals, I immediately took photos of the packaging and contacted Zomato's customer care. TWICE. And both times, they told me that they would not be able to help me.

          We are in a PANDEMIC still and still, companies such as either Zomato or Taco Bell are totally okay with a customer receiving food items with tampered seals.

          I even contacted Taco Bell in hopes that they would help me but nope, I am still waiting, and Rs โ‚น372.45 down the drain in the meanwhile.
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            A
            Anand Sandikar
            Jun 24, 2022
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            Address: wakad, Pune

            Hi
            I have ordered biryani from Zomato. They cancelled order without informing me and they also charged me for it.
            order number - [protected]
            date - 24 June
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              K
              Kaavi anshu
              from Meerut, Uttar Pradesh
              Jun 24, 2022
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              Address: Meerut

              Meri ID-FE1076717 Jo ek 1 mahine se disabled chl rhi h hua ye tha bhot customers aise hote jo pehle hi phn kr ke kahi or bula lete h jiska nuksaan hame uthana padta h mere upar due to distance fraud ke karan id hold pr rakh di hbm kaam nhi kr pa raha hu team leader koi help ni krta h muj par penalty bhi lagi fr id disabled kr di gyi plz open my account immediately
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                A
                aniket virkar
                Jun 24, 2022
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                Address: Shop 3, 4, A Wing, Dwarkesh Building, L T Road, Opposite Om Jewellers, Borivali West, Mumbai.

                I ordered food from the restaurant named Veg Treat Legacy which is located at Shop 3, 4, A Wing, Dwarkesh Building, L T Road, Opposite Om Jewellers, Borivali West, Mumbai.
                The food was ordered on 21st June 2022 around 9:30 PM
                We made a payment of Rs. 410/- and ordered the food through zomato app,
                but never received the food delivery. When we contacted the restaurant, the restaurant people said that the food has been delivered and then we made them realize about the incident and they said that the delivery person must have ate the food. I request you to process a full refund for an amount of Rs. 410/- at the earliest.
                The order number for your reference is as follows : [protected]
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                  P
                  putta saiteja
                  Jun 23, 2022
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                  Address: 12-2, Gandhi nagar, Abubakar masjid

                  When I order food it is showing offers are not applicable for this order!
                  Can u resolve the issue!
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                    K
                    Krystal2022
                    from Gurugram, Haryana
                    Jun 23, 2022
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                    My 203 rs. Was deducted from paytm wallet from zomato media private limited. I neither ordered anything nor i had any pending transaction. Proof is attached.
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                      C
                      chandrakanthpasham
                      Jun 23, 2022
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                      Address: Peerzadiguda

                      Hi,

                      My Self Chandramouli, I have ordered food on 20 jun 2022 at 7:00 PM from zomato from my place (peerzadiguda)
                      The food i ordered is
                      1) Drumsticks
                      2 Veg Fried Rice
                      3)Chicken Fried Rice

                      Total Amount is 777

                      the Order Id is [protected]

                      I have not recieved the order but you people is saying its delivered

                      You Can Track Delivery boy location and do the needful

                      Regarding this i have chatted several time but nothing is happened
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                        S
                        Srushti Khedekar
                        Jun 23, 2022
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                        Address: ALL OVER INDIA

                        My I'd -Fe1935172 Mob no is [protected] Hello please resolve my login issue I fed up with your service..I have already paid the money for the t shirt and bag... But some stupidity just I m getting wrongly updated gender wrong. That's why my login issue not resolve till. From 5th of Jun 2022 I m fed up to contact all persons and team leader to solve my issue but no one resolve my issue. If my login not resolve then give my money back.. either I am complaining you consumer court
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                          R
                          robin richard
                          Jun 23, 2022
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                          Gud morning sir /madam I have ordered food yesterday night food is not delivered it has been more than 3hours I have paid the amount too I contacted customer representative but they are giving fake answers yash, preethi, priya, zar are irresponsible fellow they didn't respond properly they have cancelled my order on 12.00clock and they told to reorder can't they have any common sense I told not to cancel my order how dare u appoint this type of people's my child is crying for food and so many aged person are there .the time is already 12.00 clock where I can search for the food I have went to the restaurant at 12.00 clock and asked them the food they told that delivery executive took the food 2 hours back itself and he is drunken I got all footage of the person how u recruit this type of people in this field I will surely lodge a complaint on zomato . I will make this issue on social media too
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                            N
                            Nagesh14321
                            Jun 23, 2022
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                            Delivery partner app issue

                            Sir iam Zomato delivery partner. If some personal reasons I can't login my Zomato delivery partner app few months.now iam studying so I want some side income it will helps me.so pls activate my Zomato delivery partner acount.sir pls I, ts will help, s me.my FE id is FE263051...
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                            P
                            Parmar Hitesh arvindbhai
                            from Ahmedabad, Gujarat
                            Jun 22, 2022
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                            Address: Maninagar

                            My account has been suspended due to bgv failed plss solve my problem. .
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                              S
                              Saptaparna Nandy
                              Jun 22, 2022
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                              On 18th may 2022, I have an order worth 114.12 which is deducted from my bank account, as my order details is Missing from history I can't provide the id, but I can provide of my bank transaction hystory which says I paid that amount to zomato, and it was cancelled right then so I was expecting a refund, but there is no details even like no order placed on that day, what is this problem!, Please co-operate with this and solve the problem.
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                                I
                                Indian Rider
                                Jun 22, 2022
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                                Hi iam shahsi my fe I'd is fe1881291 my number is [protected] on 24may my is has been showing terminated due to frequent Denial on 24may my scooty was panched they's why i denied i was new that time i didn't know how to get Help my payout didn't receive so far
                                In My account please activate my account as soon as possible please i request you
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                                  P
                                  Pihu pal
                                  Jun 21, 2022
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                                  I ordered chilly potato for rs 106
                                  Money deducted from account but order doesn't place, how can I get my refund please solve this issue.
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                                    P
                                    Paritosh Hatuya
                                    Jun 21, 2022
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                                    Address: Gurgaon

                                    Very good evening zomoto team
                                    I am paritosh hatuya I'am new joiny as a Zomato delivery partner
                                    My I'd has been disabled by management due to BGV failed I
                                    Would request zomoto concern team to
                                    Please solve my query
                                    My Zomato ID number :_FE1965106
                                    Your sincere Zomato delivery executive.
                                    i don't have id
                                    First day gone, id blocked after 6 orders died zomoto sir i don't know why my id got blocked
                                    Sir please unblock my id
                                    Please. ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ˜ญ
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                                      V
                                      vijay lokchandani
                                      from Ahmedabad, Gujarat
                                      Jun 20, 2022
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                                      My mony was deducted rs.308.95 on paytm wallet without inform me...
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