Zomato Complaints & Reviews

Sir sorry mere kam na Jane ka karan mere papa ki deth hogayi thi Korona me us liye kam par ja nahi saka. So please meri id Active kar dijiye

Back ground verification failed plz try to solve that

Zomato — MY Id disabled wrongly why
Hello Sir/Mam
Sibgath Rahman Ck
Zomato id FE937498
my Id is disabled
Pls changed enabled
I want work to zomato

I have placed an order of 2 nutella banana waffle through Zomato, i made an instruction in the app's "Add Instructions" section stated " please send Nutella separately" and which was Accepted by the restaurant. I was given order without Nutella, tasteless waffles. When I complaint about the restaurant to Zomato, i was told that i was supposed to call the restaurant but there was no information that i need to call the restaurant if i make instructions. If there is call required, the app should say so, or it's should not have instructions writing option. The customer support offered only half of the refund when I couldn't eat the entire food.

On 29th June 2022 at 9:36pm, Rs. 545.25 were deducted from my Paytm Wallet by Zomato Media Pvt Ltd.

I did not place any order for this amount.
This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.
Looking forward to earliest resolution, before escalating this further.

Hello and good morning zomato team. Zomato id:-FE1909981
My name is Charanjeet Singh. I have opened my id in the month of may but its june end now and my id is still under verification .It says BGV Failed. And ever since i tried to raise ticket but i have not received a single help.Though i have received a call telling there is a problem in my pancard and i have corrected it.Please get my id started. As i have all the documents. And i cant to wait to work with zomato and i can't let my onboarding money go wasted. Thank you.

I ordered food and to my surprise it’s absolutely below standard to be eaten . Zero support from Zomato team in refunding my money

I am based in Pune. I ordered food for my father in law from zomato. It was same order which I had ordered on Monday too. That delivery partner is saying that he called multiple times to me, but I didn't get any single call from zomato... :O
Also in my father in law's address I had mentioned his number also. But he also didn't get single call from delivery partner or zomato. Swiggy app have that feature.
And without notifying me that me or my father in law was not reachable. Zomato cancelled that order.
Apart from that address is very easily reachable. Even the vinayak chemist nearby could have helped delivery partner to know the house. It was just few foots away from that mapped location. How can zomato cancel the order by giving just a single reason that phone was not received.

In this way I and my friends or relatives wont believe this app functionality.

I called restaurant, I called delivery partner. Everybody told me zomato have cancelled this order we cant do anything.
And zomato at very lunch time saying that they couldn't deliver & now denying to refund my money.

This way I am supposing that another app is good. This had never happened to me with swiggy.

my order id: [protected].
Paid using UPI.
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Jayashree Phatangare

Sir/mam my Zomato I'd is blocked without any reason please help me and unblock me my account I continue with Zomato please unblock my account dear sir /mam

Dear sir
My id is blocked

My first order number is [protected]. Is
The second order number is [protected], both the orders were not delivered and I made payment through online internet banking please refund both my order amount as the order was not delivered. I am very disappointed with these services. I have told you this many times in the mail, along with the order screen short on the payment side have also been sent attached with the mail. When will my amount come please tell me. Too much time has passed

My frd accidently use my mobile for log in he's terminated zomato account check but my mobile phone was blacklisted. So, please unblacklist to work together help me sir

I have placed an order at 7:23 PM on 28 June and order was promised to deliver at 7:53 PM . Currently time is 8:35 PM (more than an hr), but still order is not delivered and it is on "Order preparing" state.
This is highly unethical from Zomato and Dominoes.
Customer care executives are also unable to resolve the issue and leaving the chat in the middle.

Sir i am terminate by my area zomato office they say u r terminate by delhi office sir my area branch directly terminate pls sir pls re join me promise after re join i am not placing any order i sir mere ghar me hee noukri kr ne bala hu sir pls rejoin me me haath jodkar kar request kr tha sir ek chance dedijiye next time mistake nhi ho gi sir pls sir rejoin me my user id [protected] from zomato my id FE1926943

My name aniket
Zomato I'd FE1969663
Meri ID ke 12 din se verification pending mein hai ye I'd chalu hogi ya fir fraud kar rahe ho aap
1200 pay kiye Hain

Sir mai zomato mai 2 months se kam kar raha hu aur meri id FE1842049 hai. meri id disable kar di gayi hai ye kah kar ki mai cycle ki jagah bike se order delivered kar raha hu leking sir mai aisa bilkul bhi nhi kar raha hu mai cycle se hi order delivered kar rah hu. Aap chahe to kisi bhi restaurant ya rider se confirm kar skte hai please help me sir muze kam ki bahut jyada jarurat hai sir please meri id activate kara dijiye please please please sir.

Three zomato order have been done from an unautorised account, look forward to this issue

Hello and good morning zomato team. Zomato id:-FE1909981
My name is Charanjeet Singh. I have opened my id in the month of may but its june end now and my id is still under verification .It says BGV Failed. And ever since i tried to raise ticket but i have not received a single help. Please get my id started. As i have all the documents. And i cant to wait to wirk with zomato. Thank you.

My name aniket
My mobile numbe [protected]
Zomato I'd FE1969663
Please my I'd verify

Hi team,
This is Pyarelal Chauhan. I am working with your Company last 3 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: sagar kumar
ID: FE963727
LOCATION: sec 14
City: Gurgaon