Zomato Complaints & Reviews

Hello Sir,
Mera naam Irfan hai or me Gautam Buddh Nagar Uttar Pradesh ka Zomato patner hu. Sir hmare TL hm sare Zomato patner se tanasahi krte hai. or hmari bat nhi sunte hai. Or sir hmare TL ne meri Zomato ke Account ko disable kr diya bina kisi karan ke meri koi bhi galty nhi thi fr bhi inhone hmare sath esa kiya please sir hmari ko suniye or hmari problem ko solve kijiye please sir ..

I was required to pay 419rs which i recieved on an COD order back to the zomato account
I tried it and the app showed it failed but said it would be refunded.so i tried to pay it again and it was successful.but after some time the payment which showed failed later said it was successful.so now 838rs was reduced from my bank account instead of just 419rs.and now it shows as an extra cash on the app what does it mean?

Dear sir
My id background verification pending please activate my id, I pay 600rs amount.
My id is FE2017491
Mobile no [protected]
State Madhya Pradesh
Dist jabalpur

Dear sir
My id background verification pending please activate my id, I pay 600 rs. Amount.
My id is FE2017491
Mobile no [protected]
State Madhya Pradesh
Dist jabalpur

So I have an order I cake initially cost 350 but got it for 275 with a promo code; when it reached me, I t was utterly ruined, and I refused to accept it, but the delivery gut told me to make a complaint. I will get a full refund, and so I dit the company, and they gave me 280/- promo code but didn't tell me that I cant use it with any restaurant discount, so when I tried to order the exact cake later it was costing me 350 (means I can't get any discount ) while everyone can get it.
Because I cant discount and lost faith in this app, I bought the cake offline, expecting a full refund,
so at night, I again tried to purchase food costing around 350, and the restaurant offered a 60% discount up to 120rs. Still, to my surprise, I could not use this discount, and the guy on the support app told me I had been compensated; I felt cheated and terrible. If I have been fully compensated that why have to pay 350 for the same order(considering 280rs promo code as my own money) while others have to pay 280? Is it fair?
my order id-[protected]

Item are missing i want my refund full already mailed 15 times and now nothing get and nobody is responsing im complaining about this company plz solve as soon as.

I have always had problems with zomato on the delivery time. Each time they commit a time and they delay in delivering each time. In my last order they delayed the delivery by 30 Mins. I called the restaurant and they confirmed that zomato has not been able to assign a driver however zomato lied.
Really unacceptable- as this has happened atleast 7 times

The ice cream I ordered was melted, spilled, cones were smushed completely and were not in an edible state. The company didn't address my concern at all and asked to give review to the restaurant. The restaurant sent the ice cream with 2 ice packs. Its not the first time I am ordering ice cream online.
First of all, The delivery boy kept the ice cream cones in a bag. He went to wrong house and spent 15 min there. This is completely zomato's fault. you can check the order tracking details he was roaming in society for 15 min unable to find house even though there are only 12 buildings with 8 house each.
They tried to blame restaurant for this . This is not restaurants problem the cones were damaged during delivery. It is not the right way to deliver inedible crap and say that give review to restaurant. This is 100% zomato's failure. I even sent the photos of how damaged ice cream were still got message to give your concern addressed thru restaurant. If it was not damaged I could have may be kept in freezer and it would have become edible. This is just unacceptable. Atleast the thing should be delivered intact. I want refund for this order. I had to throw all of that crap away. Why would i consider it as exception I spent 200 bucks and got nothing.

Hi,
Zomato cancelled my order ([protected])by itself . Address mentioned was clear but neither order was delivered nor zomato is ready to refund my money.please issue my refund of Rs 631.06

Thanks,
Swati

Hello sir/mam
Fe id 1312173
My id had disable due to fraud please open my id mujhe 1 saal ho gya hain please I want to work with Zomato please give me a chance please 🙏🙏🙏

FE1550178 Nikhil Gautom, My ID is terminated kindly please reactivate my account and also change my location. So that I start my dilevery work as soon as you activate my account..

My ID is terminate due to frequent cancellation I was cancelled the orders as per customer request

Sir please I'd chalu Kar do Meri koi galati nahi he koi reson to batao

I have a some sweets for the guest at my home and after 1 hour they cancelled my order without informing me and said that the restaurant owner is not giving the order to the delivery person because someone else from zomato pickedup my order. Now the restaurant is not accepting any order. It was very awkward moment for me. My guests were waiting on my request.

It's been more than 48hrs the refund of INR 125.70 I haven't received in my bank account. No support from mail my order I'd is
#[protected]...
The order got cancelled because there was no delivery partner available I paid for it online in advance they said I will get in in 48hrs I still haven't got any refund...

I made a payment on 22 june 2022 with UTR NUMBER IS[protected] AND AMOUNT IS 995 through Upi bank of baroda, bank of baroda says me they successfully credited into SBI account and at that moment SBI server was down that's why SBI credited this amount Mannualy into zomato account but zomato refused for this payment, so I am not understanding where gonna stuck this payment, , so please check by your hand this payment credited or not if not so reverse this payment to my account, I am troubling with this issue from 31 days

Dear sir,

I was working with Zomato as food delivery partner from last 2 months, my id got terminated due to poor performance. Please activate my Zomato I'd.
Thanks

I'd Number- FE1945349
Contact Number- [protected]

Hi this is kumar from hyderabad iam working delivery boy since 2years iam facing lot of problems iam doing work 12hours daily but hey pay only 500rs is it right olease understand my situation todayalso iam working 5hours they pay only 150rupees nice zomato proud as a zomato delivery boy zomato worest service and also they theft delivery boys valuable time please close zomato service iam requesting people also please avoid zomato

Dear sir,

Namaskar 🙏
I am Ajay R Upadhyay from Bhadohi City my Zomato I'd FE407454 i was raised many more tickets In Zomato delivery partner app and many times emails but not responding any person.

I requested to Madam/sir please check this issue and change my city Zone Surat immediately

I HAVE EXPERIENCED THIS 3 TIMES THAT MY ZOMATO ORDER HAS BEN NOT GETTING DELIVER ON TIME, SMETIMES RESTARAUNT HAS LOT F ORDERS, SOMETIMED DELIVERY GUY IS NOT PICKING CALL.
And if restaurant has load of orders then why zomato is not displaying that
while ordering

This is very bad from a big company like zomato.