Zomato Complaints & Reviews

I ordered some sandwiches from zomato but idk why but the amount was deducted but the order was not placed I am really disappointed with this service I hope to get my refund back

Sir I am Zomato delivery partner of last 1 year my name is Devi parsad. My Zomato delivery I'd are terminated due to not wearing Zomato T- shirts. Not warring issue from your side. Kindly activate my I'd. I am needy person. In future I will keep in my mind all norms and rules of Zomato. I shall be highly thankful to you for this act of kindness.
Name Devi Parsad
FE1099989
Mobile No [protected]

Dear sir
My id background verification pending on 11 days please activate my id, I pay 600rs amount.
My id is FE2068297
Mobile no [protected]
State Haryana
Dist sonipat

Sir due to road accident m unable to complete that order which was assigned me at that time... that's why I reach out to the support team Nd told them about that situation...Nd they also said that don't worry we can help uh..Nd ur current order has cancelled...after all when I refreshed my account it's got block...pls kindly help me to log in to my I'd Nd delivery order(FE I'd 1552959)

My zomato order id [protected] for which i paid 522 was cancelled. And zomato sent a message saying that a refund is initiated. It has been a week there is no refund at all.
2 months ago the same had happened but i did not receive any refund. Please look into this asap.

Dear Zomato,
My Zomato delivery partner id FE2050322 is showing blocked becouse of a reason of strike.You can check my id, i just joined zomato this week only.I am not part of any strike and all.I am also not interested of willing to do any strike against zomato.I joined as a Zomato partner and was able to work for zomato for just one day.I have already complainted against the strike that was going on the city, from the beginning itself that they told me also to dont go to work.As i was a beginner in zomato i had no options other than obeying them for the first day.I had complainted about it that day itself and on costomer support member called me and i had told my situation to him also.For the second i took the leave only because of a personal matter.I guss that resulted in the misunderstanding that i was also part of that strike.You can ask our team leader about me, I was not part in any incidence that occurred because of the strike.
I joined zomato with great wish and dont want to lose my job in the first week itself.I have talked with my team leader and he told he was not able to unblock it as it is done by the company.Please consider this request and unblock my id and let me work for zomato

I can't use any promo codes in the all for the last few months. I tried installing app on different devices, tried reinstalling multiple times but still didn't work. It says "Coupon codes are not applicable on current order." to all the orders on the app. Please look into this ASAP

Hi my name is Gursharanjit Singh Badhan. My Zomato Fe I'd is FE2049411. My registered mobile number is [protected].my account suspended in one week due to identity fraud but i didn't do any fraud. Pls reopen my account.

Dear sir
My id profile verification pending please activate my id, I pay 1280rs. Amount.
My id is FE2068321
Mobile no [protected]
State Kerala
Dist kochi

I ordered two burgers from Zomato they deliver these tonight, but i recieved them wrong as their patty is missing in my order they shown patty in their menu but not give it to me, also they shows various toppings but they only give me half of them, i connect with customer agents but hey only give me half of my amount which i pay them, i want my full payment please help me.

I ordered a meal from Mc Donald's through Zomato Today on 6th August 2022 amounting Rs.727. Transaction got failed from Zomato page however amount got deducted from my ICICI Bank account. Please see the attached screenshot of the debit in my account. Kindly process the refund of the same in my bank account.

I got a promo code on phone pe of 50% off on zomato order on minimum purchase of 159/-. But zomato shoes that the code is not applicable

I have placed on order today at 5:19pm, the order received for me only at 6:30, the order was not hot.Very bad experience.Expecting a compensation from zomato

I have ordered 7 (seven) chicken biryanis from biryani blues in bengaluru through zomato app, the delivery boy gave me only 2 packs with 3 biryani boxes in each so totally 6 biryanis nd said thatsall the hotel person gave, i will go back and get another one, but he didn't came back, I've called to the biryani blues and askd then they said they have given all the seven biryanis to delivery boy, he only gave me six!!!, I called him but he didn't respond, waste of my money and needed food at right time!!!

Ordered food on 3 Aug 2022 @4:37 which was delayed for long. Spoken to 4 executives from zomato but they also wasted my time. 1st excutive assured if food does not reach to me by 5:40, it would be free. Second executive watsed time and could not do anything.
Third executive spoke a lot, but did nothing except wasting my time. He was forcing me to accept the order which was already delayed by an hour and I had ate something already. Now the question is, how come Zimato be so irrisponsible for wasting customers time. I was hungry and placed order after coming from my office. I trusted zomato as well as restaurent to deliver it on time so that i could eat and relax.
Zomato executive wasted my 1 hour by only talking and doing nothing. Please take strict action against them and restaurent. I am also expecting zomato to compensate for this blunder and breaking my trust.

Very good evening zomoto team
My zomoto I'd : FE851865
I am Abishak I'am new joiny as a Zomato delivery partner
My I'd has been disabled by management due to BGV failed I
Would request zomoto concern team to
Please solve my query
Your sincere Zomato delivery executive.
i don't have id
zomoto sir i don't know why my id got blocked
Sir please unblock my id

Sir after i pay 1280rs and complete my training. Then a issue happened which is verification failed and i submit my documents 3 time again and again but it show false . please do something sir .
My id is FE2062715

Sir after i pay 1280rs and complete my training my profile varification showing false again and again i do varification process 3 time and again it shows fail.
My id is FE2062715

Hello Sir/Mam
ASHISH ANAND
Zomato id FE2063117
I'm very exited to deliver Please enable my Id as soon Please Please
my Id is disabled
Pls changed enabled
I want work to zomato 🙏🙏🙏

Hello, today on 03.08.2022 i had ordered some items from burger king through zomato vide order no [protected].The items are 8*2 veg crunchy volcano + med fries and 6*5pcs veggie strips, but i received only 4*2 veg crunchy volcano and 6*5pcs veggie strips. After raising complaint regarding missing items Zomato placed another order. However, i have asked for reimbursement of my money because i have placed that order at my work place and office hours are 10 am to 6 pm, zomato support placed the order at 5:49 pm neglecting my request. While again placing order vide order no. [protected] i asked the Zomato support to confirm whether i will receive my rest of the order on or before 6:15 pm and will receive full order. Even after insisting he has neglected again and placed the order. Because i knew that burger king takes time to deliver the order and since it was at office, i cannot afford to receive it after office hours. Even after second order i didn’t receive my rest order. The order which i received are 2*2 veg crunchy volcano + 4 med fries (remaining order was 4*2 veg crunchy volcano + 8 med fries). I am raising this issue because even after requesting to consider my refund at the very initial stage they have again placed the order and even after that i have not received my full order, that is why i want my refund of Rs.1747.30. I have wasted my time at office for this refund and to receive my order. But even supervisor of Zomato haven't helped me with this, I want compensation for wasting my time and for facing mental harassment. With a brand like burger king and zomato we don’t expect this harassment.