Zomato Complaints & Reviews

Last 4 months letter close my account pls open my Zomato account id Because no work that all please open my Zomato account id

My delivery partner id is FE1687636.
It is been deactivated due to bgv failed. Please help me activate my delivery id.

I ordered a cake. It's not good they didn't follow the rules what they mentioned in description and I sent what to write on cake they accepted for that message but they didn't write on the cake. Taste also very bad

Dear Sir and mam
[protected] Se[protected] tak ke pay-out me Mujhe target pay order pay surge pay milahai 11am Se 3pm per order pe +sergpay RS 25 3pm Se 6pm RS 20 6:59pm uske bad 7pm Se 10pm tak RS 30 milahai + usme target pay ad hoke hapteka payout bana hai[protected] sab kuch so kar raha tha[protected] ko surgepe hataya gaya hai lekin byke wale I'd par +sergepay+targetpay sabmilraha bike id per mil raha hai 35rs cycle id ko 15 hi mil raha hai hai sir batay cycle Id per aisa kyo ho raha hai koi company sa notification bhi nahi aaya hia hai sir tL sa bat karne per tL kahte hai ki company na surge pay hataya hai chaliye sir ya bhi mante hai ki company na surge pay hataya hi lakin byke per sa bhi hatana chahiye na sir unko bhi 20 rs milna chahiye kyoki har state har distic ka ret card byke aur cycle ka ret card ma sir 5 sa 10 rs ka untar rahta hai aap dakh sakte hia help me sir
My name Deepak Kumar
[protected]
FEID 1386746
Location jaunpur
Ariya saidanpur
Name Rohit
[protected]
FEID 956077
Name Manoj
[protected]
FEID 953317
Location mainipur jaunpur
Aur sabhi rider ka I tL Ajit sir na kaha ki aap dusre zone sa Kam kar lo ham byke rider sa Kam karwa lane tumlog ki koi jarurat nhi hai sir
Help me sir
Thank you sir

There is no zone for me 4 days before I created the account but there is no zone for me please provide me a zone

Sir Please Forgive Me.. I Deeply Apologize To Zomato Team... This Year I Have Arrange Money For My Sisters Marriage... Forgive Me And Please Re Activate My Zomato Delivery Partner ID...I Won't Do Even Small Mistake Also... I Apologize Zomato Team 😭😭😭🙏🙏🙏

Name : Ravindar S
Location : Bangalore
DE ID : FE951640

I ordered dinner for me and i got spilled package. When i complained about it the support executive Aman Negi thrown attitude with some already drafted templates and turned off chat without resolving my issue and without my permission. This has not happened for the first time i also have zomato with another number sometime back i faced similar kind of issue and i kept taking follow ups but no action was taken.

As a service provider i am pretty sure this is not the way to behave assist or treat your customers.

Hi Team,

This is regarding the issue I have faced with my recent order number: [protected] I had an issue with my phone due to which my calls where showing unreachable, however, I was right at my location even before the delivery partner vivek could arrive, I waved at the delivery partner Vivek who ignored twice later he may have called the zomato team and they would have also tried calling me.

This delivery partner vivek met me and denied to give me my order as he had already got the order cancelled stating my number was unresponsive this is absolutely a blunder he denied to handover my order to me even when I was in front of him, he turned his bike on and started moving later when I escalated this issue to the zomato helpdesk I was routed via chat where Kanak tried handlingmy issues, however, she did make a conference calland heard the whole conversation where the delivery partner Vivek initially lied stating he did not meet the customer at all and afterasking him back he confirmed that he met me and did not deliver the order as it was already cancelled this is something I dont accept firstly these fools did not come to the location I had he was standing 200 meters away from my location which was on the app he was standing in a place where the roads are full of stones afterI met him he turned his bike and just ran away.

Kanak then told me that she would need more time to investigate and then she had denied to assist me further and just kept on telling sorry for the inconvenience and she had also denied to refund my orderor replace my order nor she was able to escalate my issue to her manager even after asking her multiple times, its not fair that you make us pay our hard earned money and then your delivery partners thieves decide them to steal away simply by using tricks like standing far from location and then running away when asked to handover orders.

Kindly investigate and terminate that unprofessional uneducated foolish delivery partner vivek from his services and do issue a refund for my order and also want an action against kanika too who was unable to escalate the issue, need confirmation on each issues that I have raised

Looking forward to your reply

Hi Zomato Team, My ID is FE1759462 name Ashwani after completed all documents process my ID not coming online and giving an error that your Account has been suspended due to BGV failed. Pls do the needful at the earliest.

Hello, I am unable to use any coupon codes on my Zomato ID as it says "Coupon codes are not applicable on current order."

Jitendra Wadyalkar FE1216351 ID terminated hogai hai ese reactivate karana hai

Dear, Sir/Mam
My name is Asutosh Mahanta
My Zomato ID is FE1750203
My zomato ID is not activated
Please active my Zomato ID
I want to work in Zomato

My account has been suspended due to bgv failed please activate my account

Hey .my order no [protected] .i ordered food from Zomato and i paid 1167rs to Zomato. Zomato delivery valet delivered me fully damaged food . everything were spilled inside the package itself .cold drink were all spilled inside the box bcoz of it other food products also got wet . We cannot even able to have that.everything goes in dustbin. Firstly I call up to the restaurant person and i elaborate them my concern than they replied me by saying...

Dear team
I am mohit from gurgaon i am working as a zomato delivery boy since jan 2022 plz activate my zomato id to restart my work Zomato Id FE1712029

I have double paid my bill because I had paid extra money have raised this issue since 17th February 22.

My Membership Phone no: [protected]
My Membership Email : [protected]@yahoo.in

Attaching all the proofs with this
1. The Bill
2.Wrong Amount Paid
3. Right Amount Paid
4. Zomato saying they will refund...

Dear sir,
Mera id inactive ho gya hai mai bahut hi pareshan hu
Mai 30 dino se isliye active nhi ho pa raha tha qki meri mata ka dead ho gya
Sir please mera id active kare
Please mera id active kare

Hello sir and mam meri I'd terminate ho gyi high rejection ki wajah se pls activate Kar do I'd ya rejoining kr do aage se koi bhi order rejection nhi marunga
Last chance pls
My id FE250011

I have ordered one Hakka noodle and when i was in middle of eating the order i found there was a black Spider in my noodles.

1) I ordered 300 rs food, i got 30 rs worthy food,
2)It was cold, it was hard, and tasteless, without much cream, just brushed with miser amount of cream for formality sake.
3) i called the restaurant infront of zomato person sapna, on conference, the restaurant person was not hearing me out and going on talking that this is how its made etc, then i said listen i am not ganwar i know stuffs and then only i am reaching out to you, he got furious and started shouting at me in that what do i mean to say? People who eat at restaurants are ganwar? We are not responsible for your order, you ordered through zomato you give ur complain to them. He talked to me veryyy rudely even without hearing me out which clearly showed he was at fault so he was not letting others speak, and shouted at me and said you ordered through zomato, u talk to them and disconnected the phone quickly,
4) and the zomato girl sapna said - sorry maam i can’t help you with anything further, the restaurant didn’t allowed refund or replacement,

NOW MAY I KNOW WHERE SHALL I GO WITH MY CLAIMS?
I got bad food, 300/- rs food i got just few pieces and dt too cold and hard and tasteless (stale), and i complained then they shouted at me rudely, i am wanting justice, if zomato is not able to provide me with one then i will be forced to opt other ways, such rude behaviour I won’t tolerate, it was an insult . Nd zomato doesn’t support me and help me then the world will know zomato doesn’t take hold of their actions,