Submit a Complaint
Claimed

Zomato Complaints & Reviews

www.zomato.com/india
1
Updated: Nov 26, 2025
Complaints 7878
Resolved
706
Unresolved
7172
Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Zomato

Zomato reviews & complaints page 85

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
М
мd. к¡หg
Mar 12, 2022
Report
Copy

My ID please activate help me profile verification painting help me
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pratham Rakheja
    from Noida, Uttar Pradesh
    Mar 12, 2022
    Report
    Copy

    This is to inform you that we have received incorrect order.
    We have ordered “Malai Methi Chaap” but we have received Paneer instead of this.

    Order Number: [protected]

    But zomato didn’t help me and i also contact with the restaurant he says by mistake i send it wrong but he also not help me in it they didn’t provide me refund or replacement

    Restaurant Name-Wah Bhai Wah
    Contact number:-+[protected]
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      [email protected]
      from Bengaluru, Karnataka
      Mar 12, 2022
      Report
      Copy

      I joined month ago paying 2100rs my od got bgv failed and its been more 15days still its not activated .. Pls activate my id .. And zomato pls stop playing on us .. Or refund the amount which I payed 2100rs... Or activate my zomato id FE1661410
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        aman71655
        from Ambala, Haryana
        Mar 12, 2022
        Report
        Copy

        Address: Ambala
        Website: Zomato.com/india

        Sir
        Kirpa karke ambala haryana ka zomato office address btaye
        Zomato customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          I
          Itsvinay
          from Ludhiana, Punjab
          Mar 12, 2022
          Report
          Copy

          Address: Zomato private limited

          Hello sir how are you hope you all good
          My name is vinay verma from ludhiana
          I'm working on zomato private limited
          Sir my id is blocked for BGV failed please🙏
          Activate my id sir please🙏 please🙏🙏🙏🙏🙏
          +3 photos
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            Itsvinay
            from Ludhiana, Punjab
            Mar 12, 2022
            Report
            Copy

            Address: Zomato ludhiana

            Sir my I'd is blocked please active TL not response please bgv failed please activate my I'd sir please🙏 please🙏 please
            +2 photos
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sourav Ghosh Chowdhuryy
              Mar 11, 2022
              Report
              Copy

              Address: Garia, Boral Kalabagan,kol - 154, P.O.-boral ,P.S.-Sonarpur, .
              Website: www.zomato.com

              Sir please mera id active kar dijiye. Maine iss id parr bohot mahinaat kiye hea iss id ka upor mera family ka income chalta hea. eye id 1 saal purani hai.zomato features lekar ayatha oo tha rider assign uska matlab agar koi nai delivered karna chahate to kisi aur rider assign kor lo jisse ooo rider eye delivery complete but ohapar kahi bepi likha nahi tha assign karne ke samay zomato customer care baat kare uss bareme. Isske upar unone bina baja mujhpe penalty di maine ooo penalty payment bhi kiya magar pher mujhko dikha rahi my account is terminated due to denial fraud.sir please mera id active kar dijiye.
              +2 photos
              Zomato customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sourav Ghosh Chowdhury
                Mar 11, 2022
                Report
                Copy

                Address: Garia, Boral Kalabagan,kol - 154, P.O.-boral ,P.S.-Sonarpur, .

                Sir please mera id active kar dijiye eye id 1 saal purani hai.zomato features lekar ayatha oo tha rider assign uska matlab agar koi nai delivered karna chahate to kisi aur rider assign kor lo jisse ooo rider eye delivery complete but ohapar kahi bepi likha nahi tha assign karne ke samay zomato customer care baat kare uss bareme. Isske upar unone bina baja mujhpe penalty di maine ooo penalty payment bhi kiya magar pher mujhko dikha rahi my account is terminated due to denial fraud.sir please mera id active kar dijiye.
                +2 photos
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nithin@0006
                  from Hospet, Karnataka
                  Mar 11, 2022
                  Report
                  Copy

                  Address: Hospet

                  Dear sir my name is shankar singh R i m working in Zomato as delivery boy from past 3 years my I'd got terminated from 6 months please reactive my account my zomato I'd is fe322661
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    aman71655
                    from Ambala, Haryana
                    Mar 11, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: ambala sadar

                    Sir/Madam
                    mera nam amandeep ha id- FE329535 hai phone no [protected]
                    sir pichle kyi dino se meri id meri galti ke karn terminate kar di gyi ha
                    eske liye mai sorry fil karta hu
                    age se ye galti nhi karuga
                    plz meri id dubara suru kar di jaye
                    mai apka bhut abhari rhuga ji
                    thx
                    Mar 11, 2022
                    Complaint marked as Resolved 
                    Abhi tak nhi huai solve sir
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      Ishwar1990
                      from Pune, Maharashtra
                      Mar 11, 2022
                      Report
                      Copy

                      My Zomato ID FE1777021 register mobile number [protected].
                      My profile verification status showing pending. I have done payment also done traning but still status pending please resolve my problem.
                      +1 photos
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        [email protected]
                        from Bengaluru, Karnataka
                        Mar 10, 2022
                        Report
                        Copy

                        Iam not able to login my zomato id because of bgv failed I spoke to customer care they said 7 working days but its been more then 14working days no response for my complain or id got activated .. If I call team leader he is not responding ... Pls help me zomato or return my amount which I payed 2100..pls call me my id fe1661410
                        +1 photos
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sabana Effat
                          Mar 10, 2022
                          Report
                          Copy

                          I order and paid in from google pay but after paying zomato app showed that payment failed and money has been gone from my account.
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            [email protected]
                            from Bengaluru, Karnataka
                            Mar 10, 2022
                            Report
                            Copy

                            I raised multiple complain about bgv failed .. They not solved they said 7 working days but its been more then 12working my id not activated... Pls help me out or refund my money 2500rs which I payed my id is fe1661410
                            +1 photos
                            Zomato customer support has been notified about the posted complaint.
                            Mar 10, 2022
                            Updated by [email protected]                             Iam not able to login as its showing bgv failed I spoke to customer care they its 7 working days but its been more then 12 working I not any any response or team leader not responding .. Pls help me zomato

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kapil Arora-1
                              Mar 9, 2022
                              Report
                              Copy

                              I am not able to apply any promo code from my account because it says promo codes have been disabled permanently due to suspicious activity... I am not able to understand what it is about...

                              Please look into this issue as soon as possible and try to resolve it..

                              I can provide my account details for solving the problem.. Please try to resolve it as soon as possible
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pranay Wanaskar
                                from Wardha, Maharashtra
                                Mar 9, 2022
                                Report
                                Copy

                                Address: India

                                I am not able to apply any coupons/promo on my Zomato order.It looks like Zomato disabled it for me.
                                +1 photos
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bhimrao bhosale
                                  from Solapur, Maharashtra
                                  Mar 9, 2022
                                  Report
                                  Copy

                                  Address: OLD KUMTA NAKA, NEAR GUMASTHE HSG. SOCIETY,SOLAPUR 413005
                                  Website: Zomato media Pvt

                                  Maine 3 mahines complent form bhar rahahu abhitak active nahi kiya hai.faltu main atka ke rakha hai.
                                  Kuchto thikse batao id active karna hai ki nahi. Batao . Mujhe fnf karna vo bhi nahi kar rahe hai. Muje Maine joining ke vakt diya huva payment to dedo
                                  Mo. [protected]
                                  Id fe32921 hai.
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    Gp001
                                    from Faridabad, Haryana
                                    Mar 9, 2022
                                    Report
                                    Copy

                                    Address: Faridabad

                                    Dear Zamato team mare parents nhi h or mein study karta hu mare pass cycle h but mujse galti se multip vehicle select ho gaya tha tho mujhe order 7, 8, 9, 10, 11, 12, 13 km tak ke milta the but mare cycle unko pura nhi kar pati thi mein order costumer ke yha tak pocha deta tha mare I'd mein jitna order denial hua h vo cycle ki baja se hua h but ab Mane apni I'd TL se bolkar cycle mein kara le h aga se ab asa nhi hoga please mare I'd unblock kar do sir/mam kyu ki mare be job ke saath saath study ho gayi please 🙏🥺🥺🥺🥺
                                    +1 photos
                                    Zomato customer support has been notified about the posted complaint.
                                    Mar 09, 2022
                                    Updated by Gp001                                     Please help me 🙏🙏🙏
                                    Mar 09, 2022
                                    Updated by Gp001                                     Please active kar do zamato team 🙏🙏🙏🥺🥺

                                    View replies
                                    Dear team zomato mere cycle wali ID e cycle me kar di pls help me Zomato 🙏
                                    Reply
                                    Dear team zomato/mere cycle wali ID e cycle me ho gaye TL sonawi nahi kar rahe
                                    Thanks team zomato 🙏
                                    Reply
                                    Dear team zomato mere I'd deactivate ho gaya hai pls chalo kar do age ye broblam nahi hoge thanks team zomato 😢😢😢

                                    I'd treatment FE 1666167 - Comment #3972091 - Image #0
                                    Reply
                                    Birju jadhav's reply, Mar 16, 2022
                                    sir me paresh ho plus mere I'd chalo kar do😢😢😢
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      JAI BAJRANG BALI
                                      Mar 9, 2022
                                      Report
                                      Copy

                                      Address: Jaunpur miyapur saidanpur Uttar pardesh
                                      Website: Zomato.com

                                      Zomato — Rate card Surge pay Ishu cycle ID Zomato company
                                      J
                                      JAI BAJRANG BALI
                                      Mar 9, 2022
                                      Mark as Resolved

                                      Sir and madam
                                      The thing is, the extra money was removed from the cycle ID. From 10:00 am to 3:00 am, ₹ 10 extra was available and from 3:00 to 7:00 ₹ 5 extra was available from 7:00 to 10:00 ₹ 15 Extra was available i.e. from 10 to 3:00, according to the order at ₹ 25 and from 3:00 to 7:00 ₹ 20 and respect was available from 7:00 to 10:00 at ₹ 30, from 7 February. This extra money has been removed and bikers are getting extra money, why has this happened sir, we should also be done as it was, I humbly request you sir, please help me sir ham log ki FEID
                                      My name Deepak Kumar
                                      [protected]
                                      FEID 1386746
                                      Location jaunpur
                                      Ariya saidanpur
                                      Name Rohit
                                      [protected]
                                      FEID 956077
                                      Name Manoj
                                      [protected]
                                      FEID 953317
                                      Thanks sir
                                      Help me sir
                                      +3 photos
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sukanto
                                        from Tezu, Arunachal Pradesh
                                        Mar 9, 2022
                                        Report
                                        Copy

                                        Payment deducted from Card Account, but declined delivery.

                                        Order No. :- [protected], dated :- 08/03/2022
                                        I have ordered for my lunch vide above referred Order. Zomato has taken entire payment in advance and accepted the order as well. But after expiry of 2 hours Zomato has cancelled my order without informing me anything with regard to cancellation. Meanwhile I have got in touch with restaurant and came to know that ordered items were lying with them but no one arrived to collect the same....
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Related businesses

                                        Rose N Petals
                                        1
                                        (8)
                                        RailRestro
                                        1
                                        (75)
                                        Mast Kalandar
                                        1.1
                                        (43)