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Updated: Jun 1, 2026
Complaints 7935
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710
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Zomato reviews & complaints page 85

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S
Sulata Saha
Mar 25, 2022
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Zomato employees are so pathetic two of them gave false commitment to give full refund but they didn't initiate and one agent without asking initiate half refund and close the chat and disabled the chat option for me so i can't contact and now they are asking to get help i need to mail
Zomato customer support has been notified about the posted complaint.
Mar 25, 2022
Updated by Sulata Saha I didn't get any help from Zomato they are useless and their employees are horrible
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    M
    Munindra Mishra
    Mar 25, 2022
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    I placed an order for Rs. 117/- on 18th march, I cancelled the order and then Zomato assistance told me that refund has been initiated. I've not recieved any refund yet.

    2nd complaint

    On 25th March I paid Rs. 131/- for an order, the payment is done, the amount has been deducted from my account and the order was not placed.
    I need in refund of that also.
    Zomato customer support has been notified about the posted complaint.
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      A
      ANANT MANE
      Mar 25, 2022
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      I placed order in acropolice 501, military rd, marol, andheri east area by zomato . I ordered it from zomato app and paid with simpl App. But delivery boy refused that order is not paid. and it was cash on delivery. he asked me to send money on his Gpay UPI. I paid money on his UPI. Now I can see simpl app has bill amount for zomato used and I have paid by UPI too. Please refund my acoount.

      Amount paid:468.3
      simpl pay transaction ID: ZTD-22-6F30958AF9A2B
      order id:[protected]
      order time:25 march 2022, 01:29 PM
      Delivery boy: rajeev Kumar Jha
      Amount Paid:468
      Delivery boys UPI number: [protected]
      Gpay UPI transaction ID:[protected]
      Zomato customer support has been notified about the posted complaint.
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        S
        Sho.1
        Mar 25, 2022
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        I was completed all thing in zomato but my profile is still pending so please solve it. My I'd is (FE1795110)
        Zomato customer support has been notified about the posted complaint.
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          S
          Sho.1
          Mar 25, 2022
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          Address: Shegaon

          Please update my profile and solve verification pending issue...
          And activate my id
          Zomato customer support has been notified about the posted complaint.
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            M
            Mohammed Sameer Ahmed
            Mar 25, 2022
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            Open My id instantly Because in my family I'm alone to earn money please open I'd fastly I didn't done anything wrong then why my I'd was terminated?????

            FE ID 68886
            [protected]

            THIS IS MY ID DETAILS
            Zomato customer support has been notified about the posted complaint.
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              F
              Fun Facts
              Mar 24, 2022
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              Address: Dominoz pizza . Real Hall , kalkaji ,New Delhi

              My order no is -- [protected], I have ordered food from dominos but on 18 march due to holi there was a rush due to which dominos cancelled the order at night . I have waited for 4 hrs but no response came from your side and dominos too. Now I ordered food from zomato so refund must be initiated by zomato but they are refusing by saying that refund will be initiated by dominos .

              And 1 more thing zomato is showing that order is delivered in the order history section.😡

              When i call dominos they are saying that refund must be initiated by zomato because order was done from zomato platform.

              Now both zomato and dominos are pointing towards each other to initiate a refund but no one is taking action. Please resolve my query as soon as possible. Otherwise, e I have to reach out to the higher authorities.😡
              Zomato customer support has been notified about the posted complaint.
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                Rajiv shrestha
                Mar 23, 2022
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                Address: Marathalli, Banglore

                I have not received my zomato payments for this weak
                Zomato customer support has been notified about the posted complaint.
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                  Rajiv shrestha
                  Mar 23, 2022
                  Resolved
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                  Resolved

                  Address: Marathalli, Bangari Niliya

                  Sir my id has been terminated plzz active my id so I can get back to my work plzz sir active my id as soon as possible plzzzz
                  Mar 23, 2022
                  Complaint marked as Resolved 
                  Its shows resolved but till now my zomato delivery partner app is blocked
                  Zomato customer support has been notified about the posted complaint.
                  Mar 23, 2022
                  Updated by Rajiv shrestha                   Plzzz sir active my id

                  Mar 23, 2022
                  Updated by Rajiv shrestha                   Sir it has not been resolved

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                    A
                    Aadi0702
                    from Haridwar, Uttarakhand
                    Mar 23, 2022
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                    Address: C4, Shankar Bhawan, Birla Road, Haridwar

                    I was trying to made a transaction of 100Rs. only but somehow transaction has been initiated of 10000Rs. I Contact with the support executives about this transaction & request them to do reverse transaction as i was just want to add 100Rs, but they decline. Please help me out. I want my money back.
                    Zomato customer support has been notified about the posted complaint.
                    Mar 23, 2022
                    Updated by Aadi0702                     I was trying to made a transaction of 100Rs. only but somehow transaction has been initiated of 10000Rs. I Contact with the support executives about this transaction & request them to do reverse transaction as i was just want to add 100Rs, but they decline. Please help me out. I want my money back.
                    Transaction Date is 23March, 2022 10:43AM.
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                      S
                      Shahbajkhan
                      from Surat, Gujarat
                      Mar 23, 2022
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                      Hello
                      Sir/medam
                      My self shahbajkhan from Bardoli in surat in Gujarat . I was in undertreatment for 1 month doctor told me to avoid bike riding for 1 month and I told my TL as well now I am feet to join back my work they inactive my Zomato accountplease help me to active my account. My Zomato I'd FE1508349
                      Zomato customer support has been notified about the posted complaint.
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                        M
                        Minsarul Hussain
                        Mar 22, 2022
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                        Address: Vatika India next sec 83

                        My Zomato ID you have suspended bgv failed
                        Zomato customer support has been notified about the posted complaint.
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                          P
                          Prabhakar Bebni2
                          Mar 22, 2022
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                          I have ordered 02 pizzas through zomato. The order was immediately cancelled. I have paid 643.40 Rs. For this order. Company has assured that the refund would be made with in 24hrs. 3days has been over but refund has not been made by the company. If I will not get mu money back, I will flag this issue in all social media platform so that customer would know the fraud policy of zomato. I will not be responsible for any implication happed when I will flag the issue I social media. Zomato would be responsible for this.
                          Zomato customer support has been notified about the posted complaint.
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                            M
                            Mr Saini
                            Mar 22, 2022
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                            Address: 139 P, Sector 44, Gurgaon 122003, haryana, india

                            Hello me zomato me delivey boy ka kaam 3 saal se kr rha hu. zomato apne delivery boy me bhedbhav krta he. apna kaam bhi nikalwa leta h or pure paise bhi nhi deta. maan leta h 2 delivery boy h jinko same order aaya 10 km ka dono order dene gye same location me par same restaurent se but ek ko 40rs mila or ek ko 70rs kyoki dono ka rate card alag h. ab muje ye btao dono ke pass same bike h same fuel dalta h par paise alag alag ku ase bahut se delivery boy h jo zomato ke dwara thage jaate h. plz Help kro saare delivery boy ki jo hmare liye etne mehnat krke khana laate h or unko paisa bhi shi nhi dete ye Zomato wale
                            Zomato customer support has been notified about the posted complaint.
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                            please Solve this problem aapki ek Choti si madad se laakho delivery boys ka bhala ho jaayega
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                              D
                              deepak manandhar
                              Mar 22, 2022
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                              Address: T134 Begampur Malviya Nagar
                              Website: Zomato

                              My zomato account has been uspended due to bgv failed what is solution of bgv plesee help me as soonas possible
                              Zomato customer support has been notified about the posted complaint.
                              Mar 22, 2022
                              Updated by deepak manandhar                               My zomati id number FE1232963
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                                M
                                MuthuRaj123
                                Mar 22, 2022
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                                Sir/madam, my id is inactive for more than 7 days, profile verification is also pending for more than 7 days, I don't know what is the problem, please help me I want to work with Zomato. My Id is - ( FE1788054 ) please help me
                                Zomato customer support has been notified about the posted complaint.
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                                  K
                                  krishna achi
                                  Mar 22, 2022
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                                  Address: Miyapur hyderabad

                                  Sir
                                  This is krishna achi
                                  Id FE1724752

                                  Please activate my id as early as possible
                                  Zomato customer support has been notified about the posted complaint.
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                                    P
                                    Pawan1995
                                    from Jhunjhunu, Rajasthan
                                    Mar 21, 2022
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                                    Address: Vapi, Gujarat 396195

                                    Less Order recived pls help...
                                    ID :- FE1613686
                                    Zomato customer support has been notified about the posted complaint.
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                                      F
                                      Faeez suhail
                                      from Delhi, Delhi
                                      Mar 21, 2022
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                                      I have taken Zomato pro membership of 3 months and with in 15 days my account is blocked I have contacted Zomato many times but they are unresponsive it is now more than a month but no update on my complaint
                                      I want my membership money back
                                      Zomato customer support has been notified about the posted complaint.
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                                        M
                                        Moinnkhann
                                        from Mumbai, Maharashtra
                                        Mar 21, 2022
                                        Resolved
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                                        Resolved

                                        Address: Mumbai

                                        My fe id fe1783549 its been 3 weeks my profile isn't verified please help me to complete my verification i wanna work with zomato team 🙏 kindly resolve this issue
                                        Mar 24, 2022
                                        Complaint marked as Resolved 
                                        As soon as I posted here my profile for verified
                                        Zomato customer support has been notified about the posted complaint.
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