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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 88

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S
Sabana Effat
Mar 10, 2022
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I order and paid in from google pay but after paying zomato app showed that payment failed and money has been gone from my account.
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    A
    from Bengaluru, Karnataka
    Mar 10, 2022
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    I raised multiple complain about bgv failed .. They not solved they said 7 working days but its been more then 12working my id not activated... Pls help me out or refund my money 2500rs which I payed my id is fe1661410
    Zomato customer support has been notified about the posted complaint.
    Mar 10, 2022
    Updated by [email protected]
    Iam not able to login as its showing bgv failed I spoke to customer care they its 7 working days but its been more then 12 working I not any any response or team leader not responding .. Pls help me zomato

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      K
      Kapil Arora-1
      Mar 9, 2022
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      I am not able to apply any promo code from my account because it says promo codes have been disabled permanently due to suspicious activity... I am not able to understand what it is about...

      Please look into this issue as soon as possible and try to resolve it..

      I can provide my account details for solving the problem.. Please try to resolve it as soon as possible
      Zomato customer support has been notified about the posted complaint.
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        P
        Pranay Wanaskar
        from Wardha, Maharashtra
        Mar 9, 2022
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        Address: India

        I am not able to apply any coupons/promo on my Zomato order.It looks like Zomato disabled it for me.
        Zomato customer support has been notified about the posted complaint.
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          B
          Bhimrao bhosale
          from Solapur, Maharashtra
          Mar 9, 2022
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          Address: OLD KUMTA NAKA, NEAR GUMASTHE HSG. SOCIETY,SOLAPUR 413005
          Website: Zomato media Pvt

          Maine 3 mahines complent form bhar rahahu abhitak active nahi kiya hai.faltu main atka ke rakha hai.
          Kuchto thikse batao id active karna hai ki nahi. Batao . Mujhe fnf karna vo bhi nahi kar rahe hai. Muje Maine joining ke vakt diya huva payment to dedo
          Mo. [protected]
          Id fe32921 hai.
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            G
            Gp001
            from Faridabad, Haryana
            Mar 9, 2022
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            Address: Faridabad

            Dear Zamato team mare parents nhi h or mein study karta hu mare pass cycle h but mujse galti se multip vehicle select ho gaya tha tho mujhe order 7, 8, 9, 10, 11, 12, 13 km tak ke milta the but mare cycle unko pura nhi kar pati thi mein order costumer ke yha tak pocha deta tha mare I'd mein jitna order denial hua h vo cycle ki baja se hua h but ab Mane apni I'd TL se bolkar cycle mein kara le h aga se ab asa nhi hoga please mare I'd unblock kar do sir/mam kyu ki mare be job ke saath saath study ho gayi please 🙏🥺🥺🥺🥺
            Zomato customer support has been notified about the posted complaint.
            Mar 09, 2022
            Updated by Gp001
            Please help me 🙏🙏🙏
            Mar 09, 2022
            Updated by Gp001
            Please active kar do zamato team 🙏🙏🙏🥺🥺

            Dear team zomato mere cycle wali ID e cycle me kar di pls help me Zomato 🙏
            Dear team zomato/mere cycle wali ID e cycle me ho gaye TL sonawi nahi kar rahe
            Thanks team zomato 🙏
            Dear team zomato mere I'd deactivate ho gaya hai pls chalo kar do age ye broblam nahi hoge thanks team zomato 😢😢😢
            Birju jadhav's reply, Mar 16, 2022
            sir me paresh ho plus mere I'd chalo kar do😢😢😢
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              J
              JAI BAJRANG BALI
              Mar 9, 2022
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              Address: Jaunpur miyapur saidanpur Uttar pardesh
              Website: Zomato.com

              Zomato — Rate card Surge pay Ishu cycle ID Zomato company
              J
              JAI BAJRANG BALI
              Mar 9, 2022
              Mark as Resolved

              Sir and madam
              The thing is, the extra money was removed from the cycle ID. From 10:00 am to 3:00 am, ₹ 10 extra was available and from 3:00 to 7:00 ₹ 5 extra was available from 7:00 to 10:00 ₹ 15 Extra was available i.e. from 10 to 3:00, according to the order at ₹ 25 and from 3:00 to 7:00 ₹ 20 and respect was available from 7:00 to 10:00 at ₹ 30, from 7 February. This extra money has been removed and bikers are getting extra money, why has this happened sir, we should also be done as it was, I humbly request you sir, please help me sir ham log ki FEID
              My name Deepak Kumar
              [protected]
              FEID 1386746
              Location jaunpur
              Ariya saidanpur
              Name Rohit
              [protected]
              FEID 956077
              Name Manoj
              [protected]
              FEID 953317
              Thanks sir
              Help me sir
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                S
                sukanto
                from Tezu, Arunachal Pradesh
                Mar 9, 2022
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                Payment deducted from Card Account, but declined delivery.

                Order No. :- [protected], dated :- 08/03/2022
                I have ordered for my lunch vide above referred Order. Zomato has taken entire payment in advance and accepted the order as well. But after expiry of 2 hours Zomato has cancelled my order without informing me anything with regard to cancellation. Meanwhile I have got in touch with restaurant and came to know that ordered items were lying with them but no one arrived to collect the same....
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                J
                JAI BAJRANG BALI
                Mar 9, 2022
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                Address: Jaunpur miyapur saidanpur

                Sir and madam
                The thing is, the extra money was removed from the cycle ID. From 10:00 am to 3:00 am, ₹ 10 extra was available and from 3:00 to 7:00 ₹ 5 extra was available from 7:00 to 10:00 ₹ 15 Extra was available i.e. from 10 to 3:00, according to the order at ₹ 25 and from 3:00 to 7:00 ₹ 20 and respect was available from 7:00 to 10:00 at ₹ 30, from 7 February. This extra money has been removed and bikers are getting extra money, why has this happened sir, we should also be done as it was, I humbly request you sir, please help me sir
                Zomato customer support has been notified about the posted complaint.
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                  М
                  мd. к¡หg
                  Mar 9, 2022
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                  Sir/ madam my Zomato Id.FE1759555 I'd is disabled profile verifictoin is pending pizza help me updated my account want work to Zomato
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                    L
                    Lovelymegu
                    Mar 8, 2022
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                    Address: Kilpak

                    I'm not online please update
                    Zomato customer support has been notified about the posted complaint.
                    Please is open I'm working update Your fastToday working
                    I'd Is Block Please Help me I'm Full Time Working Patnar I'm Accdint Im good Service Zomato Patnar Please Help me Unblock My ID:FE1149088 My.Name.M.Meganathan
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                      S
                      Saju G
                      from Chandigarh, Chandigarh
                      Mar 7, 2022
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                      Address: Zomato Tambaram

                      Yesterday I ordered food (just one meals and one mini meals) around 12:30 PM. Till 1:30 PM no status on delivery. Tracking shows delayed and 20 mins was standard showing for long time. I tried calling the delivery partner but unable to reach and reached the customer service where they didn't provide proper response. I called the restaurant and they confirmed the food was picked before 1PM.

                      I ordered food for my parents both are senior citizens and they were hungry but I didn't get any proper response from from the delivery partner. They usually mention 30 minutes delivery. but my point here is just a response that the food will get delivered in this time. Poor customer service.

                      They have to treat the customer properly and repay for the frustration and stress happened to me yesterday.
                      My Order # : [protected]
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                        C
                        Com@221
                        Mar 7, 2022
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                        Hi sir/madam,
                        My Account Has been on hold due to Frequent Cancellation Without any Warning,
                        I joined just 3 weeks Ago as a zamato delivery partner .I m loving to doing this work so I kindly request you to please Active my Zamato Id,
                        I will try to provide best service
                        Zomato customer support has been notified about the posted complaint.
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                          V
                          v251001
                          from Muzaffarnagar, Uttar Pradesh
                          Mar 7, 2022
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                          Address: 20, sanjay marg south bhopa road, new mandi, Muzaffarnagar

                          Sir,
                          I want to convey that from many days zomato riders creating too much problem at night. My house is situated in the densely populated area, from 2-3 months zomato riders comes here to take delivery in bulk, somebody has opened online restaurant at their home, between 11:00 PM to 12:00 AM the zomato riders shouts too much, they frequently drink alcohol, smokes, they also pee on the wall of my house. I already had made many complaints to zomato but no action taken in this matter please help.
                          Zomato customer support has been notified about the posted complaint.
                          Mar 17, 2022
                          Updated by v251001
                          They also use absuvie language
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                            T
                            Tapas Bhunia
                            Mar 6, 2022
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                            Address: Malviya nagar

                            Dear sir/mam
                            My zomato I'd(FE1753389) has been suspend due to BGV failed. For different adhaar adress Or current adress. What is the solution of BGV. Please help me as soon as possible And enable my zomato I'd. I kindly ask you.
                            Zomato customer support has been notified about the posted complaint.
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                              S
                              S verma photographer
                              Mar 6, 2022
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                              Sir my Name is surinder kumar my id FE 894769 my id terminatad pls open me sir pls
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                                C
                                Chanduu patel
                                from Dombivli, Maharashtra
                                Mar 6, 2022
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                                Address: India
                                Website: Zomato resolve problems

                                Id deactivated due to BGV failed. Just they are blocked me it's something one week past and no action taken. They don't even try to visit home and varify. Pleas help me as soon as possible
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                                  R
                                  Raviteja Yedlapalli
                                  Mar 5, 2022
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                                  Address: Guntur

                                  I have missing orders and requested agent to call me but he texts me 5 min once and called me after 45 min of delay after asking him to call me several times as delivery boy was beside me. I went to store with delivery boy and store said that they missed order then Zomato person called asking asking me to take food which I refused to take as seal is broken and items missing. I asked them to atleast give me my fuel charges but the guy being rude and constantly saying only one word 50 rs coupon which is not a use.
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                                    P
                                    Patel Hetal
                                    Mar 5, 2022
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                                    Address: Ahmedabad,Bopal
                                    Website: Indian consumer complaints

                                    Iam patel hetal I am working as a zomato rider as soon 1year . And my id is terminated and you open and active my is .I request you to you see and active my id
                                    ID:FE1015453
                                    Area: Bopal
                                    City: Ahmedabad
                                    State:Gujarat
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                                      S
                                      sumit143143
                                      from Ahmedabad, Gujarat
                                      Mar 5, 2022
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                                      Address: www.zomato.com

                                      Order ID:-[protected]

                                      Ordered some items in official break at night shift. Order was in time delivered. But when we turn toward food, first we interact with nonorderee or unwanted insect in food...kabuli pulao.
                                      After Kabab was raw and smelling.

                                      When I complaint Zomato to, they gave me lollipop of 120/- Rupee.
                                      Instead if refunding, they have such lolipop
                                      Offer. Even said it's not Zomato fault is restaurant fault .from onwar6 they will take care if it...
                                      Seriously?
                                      But what about me I wasted my time and money and emotion.
                                      But Zomato don't expect there faut6 and don't support Customer.

                                      They remove there body from customer case as like oily skin bodybuilder.
                                      I have image but it's not fits in proper size so I can attache it
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