Zomato Complaints & Reviews

I have recently bought the pro plus membership from Zomato. Since then minimum benefits they give have been decreasing. For example, Delivery on time or delivery free option has been disabled for me. When asked to the customer support they said they cannot make any changes to it. They do not deliver on time and now this option has been removed which is really frustrating for me. On multiple occasions when I had issues with the deliveries that were sent but the support has never responded with a proper resolution.

Https://twitter.com/zomatocare/status/[protected]?s=20&t=KfouJ3SODigKGFPTFwn6Gg

Please check the link
They are offering ₹600 and a meal as a compensation for delivering non veg item to a pure vegetarian family'

Manju das
[protected]
[protected]

Past 5 year Se work kar hu pls Sir mere I'd terminate ho gaye h help pls active my I'd pls help me

Zomato deducted RS 852 without authorisation from Paytm wallet.It was done in 2 saperate transaction.
Rs 616.60 and 235.50 on 23 Feb 2022 at about 7:40 PM .I raied it with Paytm and so far all I have is a complain number. I dot know who is responsible for fraud here Attaching screenshot.

I ordered paneer butter masala from Punjabi tadka. I had ordered the same dish from the restaurant in the past as well. But this time it came really pathetic in quality as well as quantity. The paneer was very less in number and the gravy was extremely thin in texture. The taste was of cheap chat masala and stale. I was highly disappointed as I had called my friends over. Our party was spoiled and we had to throw the entire paneer butter masala as the taste was really bad.

Dear zomato, there is much more to say but i am sharing the wrong happenings, delivery boys are doing their jobs but getting payout in diverse form. Some like me are doing too much work but getting only money around 800 rs full day. Some are just sleeping at their homes and doing easy orders and getting 1100 rs a day. This is because of your worsed appointed corrupt team leaders only making good rate card ids for their freinds and relatives. Pls take it seriously until good riders get this news and get demotivation. Thank you.

Dear team,
Make my partner id is unblock

I want to complain against Zomato because it did not deliver food after taking payment from me. I placed the order on February 13, 2022 at 5:57 pm for total amount Rs 96.60, the order contained 2 items. Zomato delivered one item but it did not deliver the second item. The second item is "Kerala Parotta" and it was worth Rs 26.30.

I contacted Zomato customer care multiple times for help but they are not ready to replace the order or refund the money but they ask me to review the restaurant on their app. I asked them "how is this helpful in getting my money back?", they have no answer to it.

Please help me with the refund for the undelivered item.
Zomato Order No: [protected]
Malabar Hotel
Order Date: February 13, 2022 at 5:57 pm
Grand Total: Rs 96.60
Refund Total: Rs 26.30

My id is disable due to qc document fail

I have ordered two cups of coffee from zomato on 14th February 2022 and they have delivered a wrong item for which they have promised a refund of the amount I have paid that is Rs. 659.50. But I haven't received any kind of refund like that. When asked for the status of my refund they are asking me to check with my bank with the RRN number 30003720452045189631844. I wanna receive my refund it has been couple of days now.

Dear Sir,
Please reactivate my zomato delivey ID, I'm work honestly,

My ID--- FE388746

There was a delivery boy who. came to our building iLa- chapelle, A wing, 401 at 11.15 to deliver. I saw him going up. I finished my call and wanted to go up. But this boy had kept the lift door open for 5 minutes till he finished giving it and he came in the lift. I was stranded there. There is continous voice telling to close the lift door but he kept it open as he wanted to go down quickly. After he came down I told him nicely that don't keep door open next time. He is telling me Bahes mat karna mere saath. Was very arrogant. He gave his wrong name and was not ready to give his surname. He said his name is Ravi but when we called on his number it was neeraj. On top of it while going he taunted me..khush raho and Zomato mein kitne log kaam karte hai kis kis ko pakdoge. We have decided not to allow him next time in our premises.This is so bad and from a reputed company like Zomato. There were so many complaints about Zomato delivery boys but I was witness to this. We everyone from this society are thinking of stopping ordering through Zomato. Please take action against this person.

Prices are Double than actual prices in restaurant...

On 20 Feb 2022 pm, Rs. 1486.1 were deducted from my Paytm Wallet by Zomato Media Pvt Ltd.

I did not place any order, I was not browsing any restaurant, I don't even have the Zomato app on my phone, and Zomato website was not opened on any of my devices.
This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.
Looking forward to earliest resolution, before escalating this further.

No promo code is available on my account

Dear zomato. From last two weeks I have been offering a special dinner pay like if I do order pay of Rs. 450 i can get Rs. 340 as incentives. But even though I have reaches my order of above Rs. 450 I am not getting incentive. When I raised the tickets on this I am getting same reply no of times. Please check these and do needful.

Mera I'd he FE1148947.. please sir mera I'd open kar dijiye..1 bar chance dijiye..mera galti tha.. please sir

Dear, Sir me 1 year se Zomato me kam kar rha hu ..but mera 2 month se I'd terminat ho gya .kyu ki mera galti tha jayada cancel hua he..me mafi charta hu... please sir mujhe ekbar chance de sir please sir

Sir[protected] Se[protected] tak ke pay-out me Mujhe target pay order pay surge pay milahai 11am Se 3pm per order pe +sergpay RS 25 3pm Se 6pm RS 20 6:59pm uske bad 7pm Se 10pm tak RS 30 milahai + usme target pay ad hoke hapteka payout bana hai[protected] sab kuch so kar raha tha[protected] ko surgepe hataya gaya hai lekin byke wale I'd par +sergepay+targetpay sabmilraha bike id per mil raha hai 35rs cycle id ko 15 hi mil raha hai hai sir batay cycle Id per aisa kyo ho raha hai koi company sa notification bhi nahi aaya hia hai sir tL sa bat karne per tL kahte hai ki company na surge pay hataya hai chaliye sir ya bhi mante hai ki company na surge pay hataya hi lakin byke per sa bhi hatana chahiye na sir unko bhi 20 rs milna chahiye kyoki har state har distic ka ret card byke aur cycle ka ret card ma sir 5 sa 10 rs ka untar rahta hai aap dakh sakte hia help me sir
My name Deepak Kumar
[protected]
FEID 1386746
Location jaunpur
Ariya saidanpur
Name Rohit
[protected]
FEID 956077
Name Manoj
[protected]
FEID 953317
Location mainipur jaunpur
Aur sabhi rider ka I tL Ajit sir na kaha ki aap dusre zone sa Kam kar lo ham byke rider sa Kam karwa lane tumlog ki koi jarurat nhi hai sir
Help me sir
Thank you sir

I did not place any order, I was not browsing any restaurant, I don't even have the Zomato app on my phone, and Zomato website was not opened on any of my devices.
This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.