Zoomcar Complaints & Reviews

I was trying to unlock a cycle no102385 at noon yesterday. But dur to some technical error it didn't happen. Thus i leave the cycle there. It was near panchali shivaji nagar. But since i tried with my browser the data get saved. At evening when i reopen the site pedl.in the previous cycle got unlocked accidentally. That cycle was not around me when this incident take place. So i m not able to lock the cycle again. I m trying to reach customer...

Hi team,
Yesterday i have take a ride on cycle. And i ride the cycle for an hour. But the issue is when i want to end the trip. The trip was not ended. I tried to end the trip from last night. But it was not ended. I drop the cycle at pedl station (Gachibowli police station). Can you please end my trip.
Zoomcar account no : [protected]
Pedl no : [protected]
Cycle no : 102724...

Sir my frnd has uploaded my dl in his account so plzz remove d dl or change d mail id... So that i can add my mail id to my own dl..!

I hav said my issue many tyms to zoom car customer service but no one resoved this complant so plzzz change my mail id from tht account or remove my dl..! I[censored] dont change my mail id or remove my dl thn it can me missused so plzz take proper action..!

Satisfiying customers is...

I booked zoom car on 8th feb 2018 6:30 am with booking id jps628d29 for 5 hours. I picked up the car early in the morning and it was a self service pickup without presence of any support staff. Due to bad lighting conditions in parking space as it was early in the morning, i didnt thoroughly check the car exterior for any minor scratches and didnt come across any dent visible to naked eyes that i should have brought to zoom car customer care's...

Cycle no-101945
Name - maqsood
Area - cb community market

I clicked on unlock cycle and on your website, it said that cycle is unlocked and it never got unlocked.

I tried to end trip but it never ended and i did not move cycle an inch from its booking location still trip was not ending.

My trip amount is continuously increasing and by now i have tried to end trip many times.
br...

Cycle number 101995, I clicked on unlock cycle, it said that cycle is unlocked however it never got unlocked, instead i guess some other cycle did.

I tried to end trip but it never ended and I did not move cycle an inch from its booking location still trip was not ending.

My trip amount is continuously increasing and by now I have tried to end trip a 100 times.

I have already raised the complaint...

As the scan was not working so i have wrongly unlocked another cylcle. Have immediately informed customer care through apps and they asked me to send cylcle number and phone number so replied immediately. But they have not done anything or ended my trip. The trip is not ending and they are charging me from last 3.5 hrs. Also called customer care but they said can't help with pedl. Worse customer service i have seen. Nither i was able to ride...

How cheap and third class service you are giving! I booked cycle no. 1o7211. It shows on my phone that the cycle has been unlocked when it actually hasn't. I'm not able to unlock the cycle nor am i able to cancel the trip. I tried to manually unlock it but to no avail. And now it saying me to pay 24rupees and already it took 10 rupees from my paytm account, even i have send email, but they didnt replied me. Whats wrong with you guys
And...

Hi zoom pedl team,

Cycle number 100880, i clicked on unlock cycle and on your website, it said that cycle is unlocked however it never got unlocked.

I tried to end trip for 15 minutes but it never ended and i did not move cycle an inch from its booking location still trip was not ending.

My trip amount is continuously increasing and by now i have tried to end trip a 100 times.

...

I booked a cycle 102562 at mahindra world city. After finishing my raid, im trying to end my trip. But it is not allowing to end trip.in paytm has enough balance is their. From past 16hurs im trying to end the trip, its not working and keep on deducting money from paytm.
Customer support forzoomcar pedl is very bad, no one responding.
For zoomcar technical problem im paying simply my money.
Name: ravindra
Cycle...

Hello there,
I booked this car and they are charging me 10000 for some under body damage which was not caused by me. When i gave the car it was alright and delivery person has accepted the same and when i opened the app in the night they were asking me for 5210 extra money and now there are telling me to take legal action against me may they have forgot we also consumer court or social media and even worst one of my room mate is a...

Sir there is car and it's damge and car is creating many problems and car is there about 8months and i have complained 2 times and i talk to car owner also he is saying m nhi harta rha car ko i say many time to car owner but he doesn't take action pls help there is a many problem car is standing at my parking. Its fully damge rohini sec 24 pkt 25 near bikaner sweet
I hope u will take action soon sir pla help...

Hii
I had booked a zoomcar many time and had a good experiance but on one day i had booked a car at morning 5 am it was dark and i was in urgent so i had not inspect the car and pick up the car and while returing in drop location i got to known the front tyre had punchured and i then call the customer care and tell him the case she suggest to change the tyre but i said it i had no time we just drop the car at location and ended the...

Hello,
This is to bring to your notice that today on 27th jan 2018, at around 11:30am, I tried to unlock the PEDL cycle at ginger society PEDL station pimple saudagar, pune 411027.

The cycle never unlocked yet trip had started. Even after several attempts, the trip didn't end and it continued deducting money from my PayTM account!

After Rs10 were deducted from my account, I transferred all my money to...

Zoom car is choose the cheating way to earn money.i have booked the car on 5.2.2018-8am while iam picking the car the car condition is so dusty.and also there is no proper documents to pay the permit at rta check post.and finally there are intimating me later there is the damage in the vehicle.if there any damage they are supposed to intimate before locking the vahicle or before leaving me.after one day there telling u r have the out standing...

The pedl details mentioned below:
Cycle no. 101663.
Email - roy. [protected]@gmail.com
Mobile no. Booked with: [protected]
Date and time of booking: 5th feb, 2018 6:05 pm

Day before yesterday i booked the pedl cycle but the cycle did not unlock. Then when i tried to end the trip the app is not allowing by asking me to go to the nearest pedl station though i was standing on the same station. After trying...

Hi
I had booked cycle with pedl @greenwood park extension, new town, kolkata,
But i couldn't unlock the cycle to ride nor could i end the trip to book another cycle. Please end trip as soon as possible. I was already charged rs.4/- even though i haven't used the bicycle for a single minute. Please address the issue and refund my amount.

Cycle no. 100969...

Hello!
Am very much happy with your service, but an employee of zoom car named manoj reddy : vizag branch! He's not at all responding. He's very much least bothered of customers money! And after a while he's switching his mobile if! This is not at all fair! How could you cheat us.? I'm requesting you to solve this as soon as possible and hope these kind of # won't be in your company. He's not even responding...

I had booked the car with zoom car on 06/02/2018 in bangalore, while booking the website displayed the car as automatic transmission and later the support confirmed it is manual transmission. Unfortunately i am not used to manual transmission cars.

On contact the support did not get proper response and i was told i will have to pay for 50% of booking charges due to no fault of mine. Attaching the screenshot of the website...

Sir my trip started but the cycle did not unlock. Even the trip is not ending. The cycle is parked at a pedl point and locked still the trip is not ending. It is continuously charging the money for the trip. Cycle no. 100068.
The cycle is parked at the pedl point so kindly end my trip from your side as soon as possible and do refund the extra charges imposed....