Zoomcar Complaints & Reviews

I have started a trip on pedl.in. I have scanned the barcode but the trip didnt start because cycle dint unlock and my money is being on hold and i am not able to end trip. Please help. I am getting error on ending trip. Attached is the screenshot of the same. Please help me resolve this issue. I am not able to get zoomcar complaint no. Anywhere on google....

Cycle no : 102145
Hi,
Today i have scanned code of cycle 102145 near seasons appartments, aundh pune around 4.30 pm and tried to unlock cycle but was not able to unlock it. Same time i am also not able to end the trip. I am in trouble that not able to use cycle or not able to end the trip. Please help me to resolve this issue.

Now cycle is on my name and payment is increasing but not able to end the trip
br...

Cycle no : 102529
Hi,
Today i have scan code of cycle 102529 near shiv sai vishwa society, pune at 11:58 morning and try to unlock cycle but not able to unlock it. Same time i am also not able to end the trip. I am in trouble that not able to use cycle or not able to end the trip. Please help me to resolve this issue.

Now cycle is on my name and payment is increasing but not able to end the trip

Cycle...

Hi,

I have tried pedl cycle yesterday and the cycle has could not unlock and my trip start, since from that time it's 24 hrs my balance is debeting from my paytm wallet.

Till now have paid 46 rs but could not able to end trip even i have not use the cycle.

The green indicator of cycle is also not active.

Request you to please end the trip and refund my money.

Cycle...

I took my zoom car on 20-jan-2018. I handed over the car three hours before the time of trip ended. While handed over the car there were small scratches at front due to road side dry plant for which zoom car charged me 5000.. I never like to pay this money.. Small paint scratches reasonable for indian road conditions and this should be taken care by zoom car only.

While i took the car there was another dent patch was there....

Booking id - jps62lt0l
Start time - 1130
Drop off time - 1630
Limit of kms - 100

I booked the car on 18th of january.. First of all the pick procedure was horrible and complex too there was no person incharge so there were no handover of keys instead we need to unlock via our app... The procedure was time consuming in which i lost my half hr if the time limit... Everything was well and good then... I dropped...

Booking id : jps62ip6a

Our car broke down in middle of the highway on the way back to bangalore.
We called the zoom car assistant for the help, but even after the 4 hours of verbal discussion between the customer care personal, insurance company and us, we received no solution but only one assurance that we will get the refund because we had around 400 km left to complete our trip.

Zoomcar customer care...

Jps62lx4u is my booking id. While driving just the glass of tail light got broken and these frauds charged me 8000 bucks for such minor damage which could be repaired in 2000. Do not book a zoomcar at all. They don’t value good customer relationships, they just want to loot. Plus the customer care is a robot. They are just sorry but they won’t charge you reasonably!...

Team,
Cycle no - 102036
I started trip at 20:25 on 19/01/2018 and took a break at a coffee shop by locking the cycle. After that (About 44mins of trip duration), i was neither able to unlock the cycle nor able to end the trip. The cycle was locked and hence i could not take it anywhere. Your customer support is not available on phone and that's a terrible disappointment considering customers may face such issues and may lead...

Cycle no - 101544
Location - shriramnagar aundh pune 7
After several attempts the trip started but the cycle is still unlocked
Tried to end the trip but it's not ending
Also did not use the cycle as the cycle is still unlocked also it's charging me and showing the duration
Tried to end trip but it's not ending
Charges are minimal but still without using cycle i get charged
Please end this...

I am unable to end my trip in pedl cycle till now. I am not going to pay further rupees.. I book a cycle yesterday for rs1 only but till now unable to end trip. Already my paytm balance 20 over. I am not going to give any more single rupees. Please give me the pedl customer care number and please end my trip from back end. My mobile no is [protected].
Help me....

After completing the booking while handing over the car they said I have made a scratch in the car.. during my drive I knew I have not bumped my car anywhere... they were corrupt and asked for 6000 rs cash to sort the matter.. when I said I will talk to zoomcar he started saying don’t talk to them, I will give you discount... he was encouraging corruption..they took the picture of my female friends who were with me... when I talked to zoomcar...

I tried to unlock a cycle that was available near my place. The cycle didn't unlock but the timer started running. I have registered 2 complaints right after this and till now no one has contacted me to resolve this issue. It has been three days and still the timer is running in my account.

I am unable to check my cycle number on the website because it asking me to pay the additional amount.

My email id : ambi....

I am vishal h, student of iit madras. I have taken the pedl cycle with id 100077 on 18th jan 2018 inside the iit campus. I am unable to end the trip because the pop continuously keeps saying park the cycle in nearby pedl station despite me having parked it in a pedl station (Tapti hostel iitm). The cycle which i rode (100077) is not even in the original place (Tapti hostel), so there's no chance that i could find that cycle. I used the cycle...

'i was promised to refund of rupees 1500 towards state tax paid for a quarter. I still don't see that getting credited. I have no information that i get from your field executive your customer service desk now i am in fact not even able to contact you guys for some stupid reason i have had the most horrible experience with zoomcar. There is zero transparency in what you guys commit to what you guys deliver there are hidden messages that you...

Booking ID:JPS6T9YW8
Car provided:KA51AA7181
Start time:16/11/2017 09:00
End time:16/11/2017 18:19
Pickup point :Home
Drop off point:Home
Initial Rental:1569
Outstanding:6000

this is really disappointing me that what for i have been charged, if there is a delay in drop time then fine im ready to pay for it but i think its very huge amount for delay (i dropped vehicle on...

Actually, one of friend suggest to book the car in zoomcar (Booking details: # jps62l6d1). As i returned form usa and i used to drive a car with automatic transmission instead of manual. So, i selected the automatic car and booked for 4 days but when i reached to pick up location the car was very small and i didn't not know that it was an electric car (Full charge gives 100km and for charging should wait for 6 hours). Even, zoomcar employee...

Hello, this ia extremely urgent. I am using pedl service in Aundh, Pune. My cycle number is 101599.. I unclocked the cycle and my trip started since morning 8.30 am. And the cycle wasnt unlocked. I tried ending the trip but im unable to end the trip. Please help this is urgent. It been 8 hrs unable to end the trip. Please end the trip and refund my money back. And the most annoying fact is you dont have an instant helpline number service,...

Its regarding my booking ref no jps6txvxz. The fuel refund amount is still pending from last 20 days however in app its showing rs 2200 refund amount settled for my completed booking. However i am not yet received the same.

Everytime i mail you, its telling that would be settled soon. I am really frustrated regarding the same.

How long it will take and which account it would be refunded? Is the credit card account...

I booked the cycle in the morning with PEDL.
Cycle number : 101296.

It came as ride started but lock did not open. I could not even move the cycle from the stand

From my meter is running and amount is getting deducted from my Paytm.

Please resolve this at the earliest as amount is getting deducted.

And kindly refund the deducted. You can check the same by using cycle's GPS.br...