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Zoomcar Complaints & Reviews

www.zoomcar.com
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Updated: Nov 7, 2025
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Zoomcar reviews & complaints page 287

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TRILOCHAN MAHARANA
from Bengaluru, Karnataka
May 19, 2015
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Address: Bangalore, Karnataka

First of all pick up the call when we call your customer care. Don't try to ignore customer putting them on hold for long long time trying to fool out of them. And now, come to my refund. It's been over 10 days, no refund status, You made a mistake from your side entering wrong fare details in my account and then you told within 24 hours it will be resolved and you kept on saying that every time I call you after ; But no progress. Refund my money back asap or else I am on the verge of taking action against you people. Don't try to mislead and fool people.
May 19, 2015
Updated by TRILOCHAN MAHARANA call me on my number, Deepak -[protected]
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Very Well stated. It is indeed a number one Fraud company in India. We should all get together and fight against them and see that they doesn't exist in the business.
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    Sudhir Kumar B
    from Gurgaon, Haryana
    Mar 23, 2015
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    Address: Bangalore, Karnataka

    I have booked a self drive car from Zoom Car on 27th Feb, 2015, For the booking, I have deposited 5700rs and the charges for a car to my booking is 736rs. They keep on postpone the days for refunding the amount of balance 4964rs its keep on irritating me and giving mental tension to me. In their website it is showing as booking as completed and the refund status is 0 rs. Please take the necessary action. Thanks in advance, Sudhir
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    Same for me also. 17, 000 rs they charged but didnt refund me yet. I am waiting nearly a month.
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    Refund nt recived yet from month so bad service
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    Same here refund not received . Nor any customer support to contact with
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    It has been over a month since i booked my car.
    My 2 deposits of total amount 15, 475 is pending.
    Kindly tell me where to take this issue.
    Reply
    Zoomcar Customer Care's response, Feb 19, 2019
    Verified Support
    Hello User,

    Greetings!

    We are sorry to know that you haven't received your refund yet. Please share your booking ID, we will check the status of the refund.

    Regard
    Wasim
    Zoomcar
    Here are my booking ids in the images.

    Deposit is not refunded from Zoom Car - Comment #3458649 - Image #0
    Deposit is not refunded from Zoom Car - Comment #3458649 - Image #1
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