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Zoomcar Complaints & Reviews

www.zoomcar.com
2.3
Updated: Nov 7, 2025
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Zoomcar reviews & complaints page 287

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M
manik39
from Guwahati, Assam
Jun 5, 2015
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Address: New Delhi, Delhi

I have booked a self drive A-Class Mercedes Car from www.zoomcar.com on 3 june 2015 as my travelling dates are 6 june 2015 - 9 june 2015 and i have paid Rs. 22580/- from my visa card and on 5 june at 23:00 i got a mail from the company that they cancelled my booking and will refund my money as the car was met with an accident and when i asked i want to see the car wherever it was parked i will visit there personally then they refused to show me the car as now i am sure they don't have car they are just making fool of customers they are just generating traffic on there website and now even i am sure this company is a fraud company i request you to please take a legal action against this company and i want the loss i have to bear due to there cancellation. My Booking id - "JPS6ENK1Y" Name - Manikaran Singh M - +91-[protected]
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    TRILOCHAN MAHARANA
    from Bengaluru, Karnataka
    May 19, 2015
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    Address: Bangalore, Karnataka

    First of all pick up the call when we call your customer care. Don't try to ignore customer putting them on hold for long long time trying to fool out of them. And now, come to my refund. It's been over 10 days, no refund status, You made a mistake from your side entering wrong fare details in my account and then you told within 24 hours it will be resolved and you kept on saying that every time I call you after ; But no progress. Refund my money back asap or else I am on the verge of taking action against you people. Don't try to mislead and fool people.
    May 19, 2015
    Updated by TRILOCHAN MAHARANA     call me on my number, Deepak -[protected]
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    Very Well stated. It is indeed a number one Fraud company in India. We should all get together and fight against them and see that they doesn't exist in the business.
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      S
      Sudhir Kumar B
      from Gurgaon, Haryana
      Mar 23, 2015
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      Address: Bangalore, Karnataka

      I have booked a self drive car from Zoom Car on 27th Feb, 2015, For the booking, I have deposited 5700rs and the charges for a car to my booking is 736rs. They keep on postpone the days for refunding the amount of balance 4964rs its keep on irritating me and giving mental tension to me. In their website it is showing as booking as completed and the refund status is 0 rs. Please take the necessary action. Thanks in advance, Sudhir
      +1 photos
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      Same for me also. 17, 000 rs they charged but didnt refund me yet. I am waiting nearly a month.
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      Refund nt recived yet from month so bad service
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      Same here refund not received . Nor any customer support to contact with
      Reply
      It has been over a month since i booked my car.
      My 2 deposits of total amount 15, 475 is pending.
      Kindly tell me where to take this issue.
      Reply
      Zoomcar Customer Care's response, Feb 19, 2019
      Verified Support
      Hello User,

      Greetings!

      We are sorry to know that you haven't received your refund yet. Please share your booking ID, we will check the status of the refund.

      Regard
      Wasim
      Zoomcar
      Here are my booking ids in the images.

      Deposit is not refunded from Zoom Car - Comment #3458649 - Image #0
      Deposit is not refunded from Zoom Car - Comment #3458649 - Image #1
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