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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 373

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B
balendu tiwari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

too much slow data speed

Address:Allahabad, Uttar Pradesh

i have submit complaint to bsnl many times that net speed at my place nigam chauraha mumfordganj is worst on 3g. bsnl inform me that prob has been resolve but problem is same. i want to know where i send complaint about this wrong information. and i request to higher authority of telycome. they suggest not to send wrong information...
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Minakanta Borah
from Darbhanga, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REPEATED REQUEST TO CLOSE SENDING UNWANTED SMS

Address:Tinsukia, Assam

Further to my request on[protected] regarding stop o[censored]nwanted sms from various publicity company from bv 567777&bv 651000 and others it come to my knowledge that you are going to ignore my request and once again sending daily a lot of sms to my both mobile phone nos [protected] &[protected]. So, I would like to obtain a permission from you to to lodge the same to State judicial authority & H E Telecome Minister Govt. of India for...
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S
sudhakarg1957
from Mandsaur, Madhya Pradesh
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landline connection termination

Sir i had landline+Broadband connection in Rampura m.p. whose tel. no. is[protected] For which i had submitted a connection termination request at BSNL office Rampura Abour 2 months before but only my broadband connection is terminated & i am still receiving tel. bill for landline Also my deposit is around Rs.4500 which is not refunded....
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Karan Kalyan
from Mumbai, Maharashtra
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NEW LANDLINE CONNECTION NOT INSTALLED

Address:Panipat, Haryana

We have applied for new land-line connection on 23.08.2014 following are the details: KIRANPAL SINGH KRLPPT[protected] DN NO.[protected] LANDLINE NUMBER ALLOTED- [protected] We have been following up for our new connection applied since 23.08.2014, and till now connection is not installed. Inspite of several mails, calls(local office, lineman, JE, SDO, DGM) and visits, there is satisfactory answer or solution. Even they dont pickup...
+1 photos
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R
rameezjk
from Kud, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worse broadband and cellone network services in my area

This complaint is against worse services of BSNL in my area(BSNL exchange Surankote, Poonch). Be it Broadband, landline or Mobile network, their services are worse they turn broadband or mobile network down every now and then in the day and sometimes they keep it down from few hours to couple of days . On enquiring from BSNL exchange they give unprofessional excuses like BSNL does not provide enough fuel and batteries to run the exchange...
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Wilson M John
from Chennai, Tamil Nadu
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RECHARGE AMOUNT NOT ADDED TO THE PREVIOUS BALANCE

Address:Chennai, Tamil Nadu

I HAVE TODAY RECHARGED MY BSNL PREPAID MOBILE WITH RS.220/- BUT THIS AMOUNT IS NOT ADDED TO THE PREVIOUS BALANCE.MY MOBILE NO IS [protected], MY ACCOUNT IS DEBITED AND THE AND I HAVE RECEIVED A MESSAGE AS THE ACCOUNT IS TED UP, BUT THE BALANCE IS NOT UPDATED.PLEASE HELP...
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A
an_raju
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G not working

Address:Jaipur, Rajasthan

I am cellone customer of south zone for more than 10 years. I have opted for 3G facility and hither to working properly. I changed my mobile instrument from Samsung to Xperia M series 15 days back. From that time time, the 3g is not working or enabled. I am a consulting engineer and has lot of contacts. As I could not send any mail or brouse the internet, I am put into lot of problems and adverse comments from office cirlcles. Shall I request...
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K
karthikaran
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service but billed for last three months

Address:Vellore, Tamil Nadu

My no. is[protected], Account Number: [protected], am using this for past so many years but unfortunately the broadband is not worked for so many months but still i've paid the bills on time, but due to some error in connection or wire i lost 4 modems yet now, i've replaced it without the awareness that i thought it was of my fault brought a bad modem but absolutely not it's BB wire problem.even so many days the BB is not worked continously...
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G
gunis
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of Broadband plan without notification

Address:Pune, Maharashtra

Hi I am a BSNL customer for many years, and had a broadband connection with Plan BBG-FN-HOME-600-COMBO-PLUS-MONTHLY (it has night unlimited download faciltiy between 0200:0800 hrs). In July 2014, my plan was changed to BBG-FN-COMBO-630-MONTHLY without any notification. This plan doesn't allow free downloads during night hours. The invoice of July was delivered to me on 25th of August, because of which I remained unaware of the changes....
+2 photos
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S
satheesh kumar.M
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NCPR ISSUE

Address:Coimbatore, Tamil Nadu

Hi Team, This is Satheesh Kumar from coimbatore. my mobile number is [protected], Regarding the issue is already register NCPR service past 1 year ago but i still getting promotional message from your end i am really irretating the SMS, i dont want any FOOLISH sms from your end. Clear l the issue ASAP. SMS Content: UR mobile number has won you 500, 000 pounds in 2014 COCO COLA mobile awards need in U.K to claim send your ... Recv...
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A
AGK1964
from Mumbai, Maharashtra
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Amount deducted but not recharged

Address:Mumbai City, Maharashtra

Sir i have recharged my mobile number [protected] by using online banking of ICICI on dt. 23 /9/2014 Rs.50/- but it was not recharged but the money was debited from my account .so i request u to plz refund my amount to my ICICI account . its happens frequently. Pl take action against complaint. Pl do the needul....
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S
srajram
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent Disconnecting during incoming/outgoing calls

Address:Namakkal, Tamil Nadu

Ref. : Mobile no : [protected] With reference to the above mobile no., i am a prepaid customer of BSNL mobile.I used to call/receive call from my mobile. But during incoming or outgoing call it disconnects frequently every after 2 to 3 minutes.It is so a serious problem that I have to call 3 to 4 times to a person for a full conversation. I could not contact customer care since the line is always busy. I am using Black Berry phone. The...
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R
rekharaigmail
from Mahasamund, Chhattisgarh
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I want to stop any activated tune in my mobile

Address:Dantewada, Chhattisgarh

I want to stop my any activated dial mobile tune from my mobile because unnecessary my balance is deducted by this i a lost my balance daily so please deactivated any mobile tune is activated please sort out my problem as soon as possible. Thankyou...
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D
dlaxmirajaram
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Already surrendered Telephone connection No.2591776

Address:Ahmednagar, Maharashtra

Telephone Connection No.2591776 was surrendered during the month of July 2014 and the instrument was handed over in bsnl office as we have shifted our family to visakhapatnam where our daughter is residing. We have received a message on mobile from BSNL, Nagpur that we have to pay Rs.2940/- before 6th October, 2014. Before surrender of the telephone connection we have cleared all the outstanding dues. Please kindly inform the...
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O
omgitzgandhi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action taken against "No Service" and "Internet not working"

Address:Navsari, Gujarat

Hello, I, Fenil Gandhi am a customer of Cellone/BSNl company. I have been experiencing a lot of difficulties with Cellone/Bsnl company. I would be using my phone and suddenly get "No Service" written on my phone, or I would be using the Internet (with subscription plan) and all of the sudden I would loose connectivity. I tried complaining, filling out forms, talking to representatives and filling complaints at main offices, but the issue...
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U
user-x
from Delhi, Delhi
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Complaint regarding receive social sms of others

Address:Navsari, Gujarat

Hey I've taken a card from bsnl office bilimora providing all supportive documents before a year but later i got to know that itis already registered on the name of some other person i did n't pay attention but i start recieving the order & payment details. what should i do to stop recieving messages?...
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C
Coolkataria
from Mumbai, Maharashtra
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Illegal Charges

Address:Jind, Haryana

Dear Sir, Despite DND messages from 57171 like wallpapers, videos are coming frequently and every time charging Rs. 8 for the services which I never intent to subscribe. So, in this way I am feeling very much harassed.Kindly take action against the erring officials and add the amount which has been illegally charged from me and oblige. Regards Adv. Rajesh K. Kataria...
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nilesh_12485
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Voice quality of bsnl Land line is bad from last 5 years

Address:Mumbai City, Maharashtra

Dear Sir/ Madam, My residential BSNL land line number (+[protected] not working since 5 years. More than 40 times we have submitted complaint in BSNL customer care and exchange, next day the technicians just visit and return, they says problem is in cable Or in Exchange even they are not giving proper feed back where is fault exactly but they fores yous to close this 45 series no & take another series number like 43, 47 &...
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S
sendganesh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone and Internet Not working- Complaint already made no one responded from BSNL

Address:Krishnagiri, Tamil Nadu

Phone and broadband is not working, complaint was already made with BSNL, but still no one has looked into it. Every month even though it wont work for 4 or 5 day's in the month day's in the month. still I pay the bill, but don't know what is the problem in looking into the issue. BSNL service has gone really worst, please let me know will this be resolved or do I need to disconnect the connection. Faulty Number[protected] Place-...
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satya pratap
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Bsnl broadband & landline connection

Vinod kumar address: h-14, railway colony, ponmalai, trichy-04. i was go to bsnl officer. i fill the bsnl broadband & landline connection forum. the manager told to me coonection completed in 10 days on 17/05/14. still it not connect the connection. i go to the bsnl office on 17/6/14 the manager told me please waiting for 10 days again and again the manager told me please waiting for 10 days. now i go to district high court to complaint...
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