Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
Resolved
6087
Unresolved
9866
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 395

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
M V Harshan
from Chennai, Tamil Nadu
Report
Copy

land line & internet dead

Address:Ernakulam, Kerala

My Name is HARSHAN.M.V. about 22 days on wards my telephone number is not working several times contact with telephone exchange so far not rectifiy the default. I have to pay the full rent .Kindly do the needful and help me My Phone Number is[protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhawal marghade
from Delhi, Delhi
Report
Copy

recharge not done amount debited

i have done a recharge on no. [protected] on 2nd june 2014 of amount Rs.70 from faridabad and bsnl site was showing that recharge was successful but it wasnt credited on my balance. i tried many times on 1503 customer care no but it was not connecting to the no. i tried on 1500 and 1502 but no one help me on this matter despite telling them tha i was not able to connect to that 1503 no. TRANSACTION ID-TXT[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lokesh Jajoriya
from Agra, Uttar Pradesh
Report
Copy

Unauthorized balance deduction (Weekly)

Address:Gurgaon, Haryana

Dear Sir,

Sub:-Unauthorized Balance deduction;

I used the BSNL SIM card, they deduct my balance(weekly) unauthorizedly form 2-3 month. Due to this problem, I stoped to recharge my number.I can't afford this balance deduction. Sir, I request you to please solve this problem as soon as possible.I faced this problem on the given no.

My contact No. :- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ganesh kumar007
from Delhi, Delhi
Report
Copy

sim deactivated

Address:Theni, Tamil Nadu

I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number. My Mobile [protected] MICROMAX Mobile Please block the sim card and also lock my mobile with the above mentioned detail Regards, M.Pandiammal Alternate contact number : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mothertouch
from Chennai, Tamil Nadu
Report
Copy

Additional value added services without my knowledge

Address:Chennai, Tamil Nadu

I am krishnan residing Chennai On Ist June I recd a message from BSNL stating that Your pace LOVE10 is renewed with RS 10 successfully and is valid for 10 days to unsubscibe send UNSUB to 155223 Immediately I sent message to unsub the message was failed more than 10 times I made attempt none of the time I was not in a position to send the message to 155223 Then I tried with toll free no 1503 I don't where I have to give compliant...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surya Prakash Bisht
from Bhimavaram, Andhra Pradesh
Report
Copy

land line number not working

Sir my land line tele no 273373 (Tamang Bommdila region Disst West Kamang) not working last 72 huores. When Ii left hand set the annoncment THIS TELE PHONE OUT OF ORDER, PLS CONTECET ACCOUNT OFFICER .Sir but I pay all bill till date .I also contect account officer bomdila ( dist west kamang arunachal pardesh).He say your all bill was pay . What is this problem every thing is ok in my side but my number is not working pls solve my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Marimuthu Balusamy
from Lalgudi, Tamil Nadu
Report
Copy

Broadband Not working since 6 days

Hai Sir, I have Compalint to BSNL but still not getting any response, one tele caller gave one technical person number, i called that guy but that guy told i retired before two months that guy gave another number that person sir i am on leave up to one week i am in marriage fuction sir, that person suddenly cut my call worst response from BSNL....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kvthomasboban
Report
Copy

Pone dead

Address:Kottayam, Kerala

My land line phone dead for more than 4 months now, my BSNL land line number is [protected] and my BSNL broad band connected through this land line Complained many times thru computerised complaint registration process. Till today phone is not activated. Resolve it pls....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anilsrikanths
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid Account

Address:Chennai, Tamil Nadu

My cell one number is [protected]. I am not able make outgoing calls. It says your account is no longer valid . Kindly recharge immediately. Now How much I have to recharge my account and make my account Valid again. Please help me srikanth [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subratam
from Dumka, Jharkhand
Report
Copy

browsing speed

Address:Bokaro, Jharkhand

my phone no. is[protected] and i uses home -ul plan (rs 525) . I paid each month at right time, nor I did any negllegency to report about service of broadband speed . As the providing speed is not matches as mentioned during taking broadband, it goes 50Kb/s upto4Gb and 20Kb/s rest of the month. Now continuance of net connection is also suffering me.it takes minutes to connect and seconds to disconnect . please solve this abrupt speed and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
papai@1988
from Tirunelveli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CellOne-Outgoing calls barred.

Address:Kolkata, West Bengal

My CellOne post paid(Manik Jod Plan) mobile No is [protected]. From yesterday(30/05/2014) evening all outgoing calls have been barred though the bill amount of Rs 619/- for the billing period 01/04/2014 to 30/04/2014 with due date 26/05/2014 has been paid on 26/05/2014 thru bill payment desk of ICICI bank which is being done regularly.But this time I failed to understand for what reason all outgoing call have been barred.Can BSNL authorities...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naruw16
from Patan, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer ID: 3005558183. Landline Bill No:129314971 Dt. 07/04/2014

Address:Kolkata, West Bengal

# Tel. No:[protected]. Customer ID:[protected].Account No: [protected]. Bill No:[protected] dated 07/04/2014 for the period 01/03/14 to 31/03/14. Due Date: 26/04/14 for Rs.1321.00. ECS facility registered. # On 26/04/14, balance in my registered Axis Bank a/c was Rs. 5711.00, However you had not debited the above amount up to 28/04/14. Hence you could not debit this above amount, as there was insufficient balance 0n 29/04/14, On 29/04/14...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nijanthanmech
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible customer care service

Address:Chennai, Tamil Nadu

Hi I'm Nijanthan from Kumbakonam, I'm using BSNL prepaid service since 2years and we have been using BSNL prepaid connection since 2006 in our home so I'm well about the customer care service provided by BSNL. Since it is Government enterprise, call center executives are more irresponsible to the customers, they never ready to reply to the customers who call 1503 regarding complaints/doubts. Whenever I call them, I get vexed, yesterday(29/5/14)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashesh.verma
from Pune, Maharashtra
Report
Copy

refund of money

i have submitted a bill of RS 620 for my landline[protected] on 19th may 2014 through my SBI ONLINE payment mode...but after payment i received a message that transaction failed ...again i resubmitted my RS 620 bill through the same gateway..this time no message received ...i checked my SBI account ad found that RS 620 has been deduc ted two times quoting different references... i checked BSNL bill payment column, found that bill is submitted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pavan.contractor
from Ahmedabad, Gujarat
Report
Copy

Broadband internet not working since one week

Address:Ahmedabad, Gujarat

Hello, I am using BSNL broadband Internet at my home. Since last one week, it is not working. I had register a complain by 1504 number. Complain has not been solved but got message on cell after 3 days that complain has been resolved. I have again register a complain but still not working. What should I do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Edgar Pais
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone not operational

Address:North Goa, Goa

Dear Sir/Madam A complain for the BSNL telephone landline no. [protected] was given a month ago to the Pilar telephone exchange in Goa.The incoming and out going call facility for this no. is not available. Inspite of further several complains no action has been taken for the same. I request to conduct a thorough inquiry as to why till date no action has been taken to repair the land line. Thanking You Yours faithfully Edgar Pais...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sobin Chellantharayil Augustine
Report
Copy

my phone is dead

My phone is dead around 4month So we informed to exchange they can not take action. They told take mobile, Not on one land line that area not working properly. This situated I Calicut district and Thiruvampady exchange area my number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jaipur, Rajasthan

I hav, he e applied landline connection with broadband facility 14 days ago. I have deposited the required amount. But till date telephone has not been installed. When I contacted Mr.D.C.Kumawat, SDOT Vaishali Nagar his reply was negative and attitude was negative. He even decline to listen my problem patiently and instructed me to request lineman for the installation or get refund the amount deposited for connection with BSNL....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
samuel santhakumar
from Pathanamthitta, Kerala
Report
Copy

Deactivation of hungama

Address:Chennai, Tamil Nadu

I am samuel,

I have already given a cancellation letter but still the amount is being added to the bill.

So please deactivate hungama immediately.Or show the way to cancel it.

Landline no : 24344464

Email id : [protected]@gmail.com

Please cancel hungama....
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
J
Jaimin Raval
from Mumbai, Maharashtra
Report
Copy

Registration failure of cell no under scheme Pyari Jodi

Address:Vadodara, Gujarat

Myself Mrs. Pragna Jaimin Raval - living at 43, Aditya Bungalows, Chhani Jakat Naka, Vadodara – Gujarat have BSNL landline connection having no.: +[protected]. There is a “Pyari Jodi” linked mobile connection with above no. having cell no.: [protected]. There was balance of Rs.118.31 (with validity till 22.07.2014) in that cell no. as per last text message received from BSNL (from cell no.: [protected]) at 07.03.21 - 14.05.2014. In...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services