Croma Complaints & Reviews

I visited Croma Store in Mulund on 19th Feb for buying a new LCD TV. I did finalise with the Samsung LCD, but the Customer Service personnel showed me LG LED TV and convinced me to buy it by offering Free Tata Sky High Definition pack at cost of 750. I finalised with LG LED TV and they told me that I will get Tata Sky voucher at my Home directly. Since I didnt get it for 15 days I called up Croma store for checking the status, they told me...

Dear Sir,

I bought a Sony LCD on 14/02/2011 with offer of AIRTEL DIGITAL TV free, but 5 days already passed but still it is not installed. I contected many time to Croma Malad, as well as Airtel DTV number 12150 but they didn't conformed me when will it be install.

As world is starting from tomorrow so can I expect it will installed by tomorrow or day after tomorrow?

I already bought a Tata...

I had got a Gift voucher from Croma store in Bangalore in Oct 2010. I want to purchase Godrej refrigerator and Whirlpool semi-automatic washing machine. I visited 5-6 croma stores in past 2 months. Either they have very very few models available or mostly not available. For eg. they don't have even 1 model of whirlpool semi-automatic washing machine when other stores have 5-10 varieties in that. They give junk excuses saying Croma does...

My refrigerator stopped working about 18 December 2010 and I made the complaint on the 20 December 2010 . The consumer care representative assured of the service of complaint within following 48 hours. The company representative however had to be reminded after over 60 hours to service the complaint. The technician came over for survey after four hours thereafter. He assured servicing the refrigerator within a few days as the part to be replaced...

Bought Samsung make 40 Inch LCD TV in Oct 2008 with 2 years extended warranty of croma. The TV was purchased from Croma's Aundh store in Pune. A problem cropped up in the screen on 17th November 2010. We called Croma who then arranged for the repair in their designated repair center named Specular services in Pune on 19th November. Since then there has been no progress in this matter except for false assurances by Croma as well as Specular...

Customer number :[protected]
This is very sad and totally bad ,irritable experience with the Croma,Goregaon east Division at Oberai Mall. I have Booked Rs 58000/-Side by side refreigrator with LED and Gift pack of Air tight Glass kit as an offer.till
today as on 13/12/10 i am waiting for Gift pack of Air tight Glass kit.I want take this to issuse to Consumer court.
I am in regular touch with the CC numbers:[protected]/67488300/[protected]...

Today I called Croma, Mount Road, Chennai thrice just to find out that the new model Motorola Flip out is not there. The call attenders don't even have the patience to listen to the proper model and its name. They simply kept telling me Motorola doesn't have a Flip model. Even after explaining about prices I had a tough time making them understand one of their main products. I wouldn't have minded to explain to them and teach...

recently i ve booked for a LG LCD TV worth Rs.42,000 for which ive made an down payment, so d dealer promised me to deliver within 2 weeks of time, but he din keep up his promise. after the course of time he called back to me and asked me to withdraw my booking as the TV i've booked for is no more available. so i ve been made to go for an alternate product (worth 38,000) which is a SAMSUNG TV of same config. The dealer inturn promised...

CROMA is selling the used memory cards, which i had a very bad experience with it and also they are the worst selling shop in entire bangalore. I have purchased the 4GB memory card in 2010 and it was used in 2000 and it was sold to me by the shop manager and also i have compliant it to the top team and there is no response from them, and i am looking for the compensation now please help me.

Thank you
Sitaram Chowdarybr...

buying a Croma window AC proved to be one big mistake as there is a very poor after sales service and total neglect to customer complaints.my AC purchased in May 2010 stopped working after about 4-5 months. On complaining a so called technician( a boy in his twenties looking like a delivery boy) was sent ,who opened the AC and removed some part which he thought was defective and even after a month the part is not replaced, even after numerous...

Dear sir, I am Vimal from Chennai. A week before i noticed a advertisement in thina thanthi paper regarding tower fixation for rent. So i called them to enquire about the details. They attended the call and told me to deposit the amount of Rs.5500 to their bank account and once the amount is credited they will send a letter which contains the rent details and they told that some people will visit the site and they will confirm it, whether...

I bought an Acer Laptop on 21st June, 2009 from Croma, Indirapuram. Along with the product, I also purchased extended warranty (invoice No.[protected]. In August 2010, Laptop crashed. I lodged a complaint no. 2809 with Croma Extended Warranty help desk. They told me to submit laptop with RT Servives in Nehru place. This was done on 4th Sept, 2010. Till now, I have not received my Laptop back. They are saying that Mother Board is not available....

Dear,

I bought a Visenta V1 wireless keyboard from Croma, Gharkopar on 21/03/2010. I also join their extended warranty plan by giving few extra rupees. At the time of purchase the croma salesman said that I can come to croma store if it gets some bug or not working. In few months keyboard stopped working. I went to croma store on 01/10/2010 as my keyboard is in warranty. Initially they denied for service saying you will have...

I am a regular customer of Croma. On my last visit to Croma Bandra,I was approached by them to apply for a TATA Croma card (apparently with SBI). Already having a few credit cards, I was reluctant and refused at first but was later told that I could discontinue the credit card next year and use it only as a Tata croma membership card to redeem points as discounts. Having purchased a fair bit from Croma this year I figured that the points...

Sir, I purchase a Sony Bravia LCD TV in 2008 with one year company warranty + 2 year Extende warranty by Croma for which I paid Rs.2,000/- extra.
I lodge complaint for "No Video in TV" on 18/10/2010 on[protected] which is extended warranty call centre vide complaint no.5163.
At that time I was told that it will be attended within 48 hours.
Even after 10 reminders and personnel visit to Croma Himalaya Mall...

Hello sir,
My pen drive is right protected that's why i am not able to use it.So, i wanted to replace this pendrive.Please do consider on my request.
Thanking you...

This is in reference to Invoice Number[protected]

I have bought a sony bravia EX6 series LED TV from Croma on 09th Oct. The Sales Rep who was servicing me promised that the delivery and installation will happen the next day before 12 noon as I was staying in Aundha which was near to Croma store.

I accepted their word of mouth and went on to procure the TV from Croma though there is a Sony Outlet in Aundh itself....

This is to bring to the notice/attention of whomever it may concern (i.e unsuspecting customers about to fall into the Croma trap) that I am disgusted with the service of Croma and its staff, which are part of the Tata group, a group which has a good reputation.
However, I would like to mention that you can't get customer satisfaction on the strength of reputation alone. This is brought out clearly by my case, where I'd like...

I had purchased an HP pavilion laptop from Croma phoenix mills on 19/9/2010 but I have not recieved the carry bag which comes with the laptop then after 4 days I purchased MTS Mblaze from Croma Ghatkopar but the downloading speed of device is not as promised by the company and there has been no response from the customer care too regarding my complaints.

Moreover a friend of has purchased Hp Pavilion laptop just a few days...

The company Jeeves Consumer Service,Bangalore not good by giving its poorest service and is worst outsourcing service providing company of CROMA ELECTRONICS from TATA

Please don't believe on whatever commitments made on this website according to me its fraud service providing company
http://www.jeeves.co.in/

Mr.Mahesh from Jeeves Consumer Service,Bangalore is the laziest, non believable person and...