Eureka Forbes Complaints & Reviews

We have a eureka forbes smart uv purifier at our home. On 09/12/2018, we purchased a two year amc. However, no servicing of our purifier including a change of filters has been done in the past one year.

Considering that i am entitled to 2 periodical services per year, i lodged complaint on 21st august (Service request number : [protected]). However noone has attended to us till date.

Please look into the matter...

Very importantly the work is done at the right time....

I have purchased the product from the Eureka Forbes sales person who visited my house on my request on 8th August 2020. He has promised me that there is 30 days money back guarantee from the company which even I have seen in their site.

https://www.eurekaforbes.com/return-and-replacement-policy#:~:text=30%20Days%20Money%20Back%20Guarantee, original%20packaging%20for%20a%20refund.

However, the product has developed...

The vacuum cleaner just stopped operating when in use. The details of the equipment are as follows:

Date of incident: 22nd August

Date of Purchase: 01.07.2020

Purchsed via amazon, sold by Hardtrac computer services pvt ltd, Bhiwandi, Maharashtra 421302.
Invoice Number IN-BOM-5048

Product Model: EUREKA FORBES QUICK CLEAN DX 1200 WATT VACUM CLEANER FOR HOME WITH FREE REUSABLE...

Received this watch as free gift from eureka forbes co. After i bought a dr. Aquaguard water purifier. Its a fake watch... Lodging a complaint herewith for the same. I know and i have rechecked what the original watch looks like and they have delivered a fake watch. Provogue is a brand and there is no logo on it.. Please check what an original watch looks like along with the images attached.. You can see there is no logo on the watch.br...

Bought a new aqua guard from eureka forbes in dehradun, which turned out to be a faulty piece. During installation there was a water leakage which could not be fixed by the company technician (Sent by mr dinesh lakhera, service center rajpur road, dehradun). After repeatedly asking the technician to not open the aqua guard casing (Which would void the warranty), the technician went ahead and did it anyway. This did not fix the issue and he...

We have been complaining about our RO not working properly and no technician can solve the problem and now our RO is completely shut. They come check, go and do nothing....

I bought two products from your company. First in 2011. In 2012 when I changed my house I requested to reinstall in my new house but no one turned up. I waited for 4 years after raising several calls with the customer care. My phone number given that time was [protected].

Then in 2016 I bought a new machine of Eurekaforbes. At that some came and install the machine. But after that I changed my house in 2017. But from that date...

Hi, i have purchased aquaguard reviva nxt ro water purfier from your franchise on[protected] and the 1st amc free service got completed on our request during feb 2020.
And now the 2nd service is pending from june 2020. We tried to contact customer service from june lot of times. But due to jantha curfew i can't able to get it done.
We request you to make arrangment to complete my 2nd service at the earliest. Now the water taste...

Sir we have purchased an Eureka Forbes vaccum cleaner from your reliance digital Bareilly store on 30th October 2019.
Customer name : Mukesh Agarwal

The vaccum cleaner was working properly from beginning but stopped working from February 2020 and many complaints had been filed but they were just procrastinating the complain by saying that the parts of the machine aren't available.
Then they serviced the machine...

Water purifier is not working for last few months and I have raised multiple service request. Still technician not come to my home. Is this a way to provide the service to customer. I have renewed my AMC two years... It's totally waste.
Service request no:[protected]...

Sear sir/madam,

I would like to register my utmost disappointment with the customer care department on failing to act on my complaint for more than 10 days.

To brief, we had been experiencing a setback in the taste of water being consumed about a month ago, only to understand from one of your technicians that it required a complete filter set up replacement. Following our consent, the filters were replaced and...

I have registered a deal in 20/08/2018 for annual maintenance for the 2 years. Today 14/08/2020 there is no worker to come for maintenance of the uv enhanced ro.

Customer id: [protected]...

I have registered a deal in 20/08/2018 for annual maintenance for the 2 years (20/08/2018 To 19/08/2020). Today 14/08/2020 there is no worker to come for maintenance of the UV Enhanced RO.
Customer id: [protected]...

I have purchased aquaguard desire from flipkart in last june 2020 and it was installed on 2nd of july 2020. Two week after installation purifier always giving beep sound regularly during filtration. I have complained on aquaguard app from eureka forbes on 27 of july again on 2nd of august 2020 and last on 9th of august. But no body from aquaguard came to resolve the issue and in app they show problem has been resolved. This is completely...

My main concern, if raise a complaint related my AMC through email ( [protected]@ & [protected]@), customer care call center, social media - they are closing my complaints without my confirmation & resolution. We paid AMC for my service but they were not responding properly for my almost 20 to 30 request. Need justice for this one. Will attach all the details based on your guidance to proceed ....

My customer code number : [protected]

I am umesh doshi.. Aquaguard product which i brought from eureka forbes is not working over past 4 months due to filter issue, which needs replacement.. I have an ongoing amc with them.. However till yet it is not resolved

Four compliants logged

1) [protected] dt.30/4/20
2) [protected] dt. 18/5/20
3) [protected] dt. 03/6/20
4) no [protected]...

I'm unable to contact eureka forbes for registering to complain against aquaguard which has a problem. Their call center number: [protected] doesn't work. It still says the message that due to janata curfew, they are not working.

Also, i'm unable to complain through their website. Even after filling all the details properly, it says that i have missed a *mandatory* field.

Worst service ever...

On 1 august i claimed the free gift for renewing the eureka forbes aquaguard amc which was a provogue bag.

I was charged ₹299/- for the same as delivery charges
However no acknowledgement has been provided to me and the money has been deducted.

Also there is no response from provogue customer service and on complaining to eureka forbes their customer service is thinking there is some issue with my...

These bags are not available in kolkata pin 700078. Please provide. Also please provide servicing as the cable retraction mechanism is not working....